CANZ is the abbreviation for the Care Association New Zealand. CANZ is the smaller of the two professional agencies which represent providers of Aged Residential Care in New Zealand (that is, rest homes, dementia care home, and aged care hospitals). These providers pay a membership fee to belong to the organisation. In return the organisation represents them in a number of different ways and provides them with support services. One of the important ways the Association works is to lobby politicians and help them understand the sector and ask for further support and funding. They may also offer training and workshops for those who work in the sector.
CANZ does not audit their members. Audit information about all care homes in New Zealand can be found on the Ministry of Health website and is undertaken by independent accredited auditors.
CANZ can also be a port of call if you, or someone you’re supporting, have an issue or concern about the services being received in a care home and the care home is a member of CANZ. To understand the full complaints process click here.
To contact CANZ, phone 021 311 055.
The other organisation which also represents care homes is called NZACA, read more about them here.
Updated: 19 Mar 2024