Devonport Palms
At a glance
- Vacancy
- Yes
- Name
- Devonport Palms
- Category
- Rest Home
- Address
- 194 Devonport Road
Tauranga Central
Tauranga 3110 - Region
- Bay of Plenty
- Phone
- View Phone Number
- View Email Address
Personnel
- Manager
- Mikaela Sharma
- Owner
- Peter Ayson (Director)
- Clinical Nurse Manager
- Ranwinder Grewal RN
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Map
"To provide the highest quality of care with respect and dignity in a home-like environment"
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 6 Jul 2021 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 34 |
| Vacancy | Yes |
| Please contact Facility Manager Mikaela Sharma 5780205 for further enquiries. | |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $10.00/day up to $80.00/day as at 30 Sep 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
|
Updated: 28 Nov 2024 |
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Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 40 | Yes | Our Facility manager and Clinical Manager are both RN's and share an on call process which allows RN availability 24/7 |
| Healthcare Assistants/Caregivers | Yes | 24/7 | |
| Physiotherapist | Negotiable | We have a physiotherapist who is available privately or through GP referrals | |
| Occupational Therapist | Negotiable | We can source Occupational Therapy support via Tauranga Public Hospital if required. | |
| Diversional Therapist | Yes | We have the services of our Diversional Therapist who provides a comprehensive programme of activities and outings including picnics, shopping, library, men's group, movies, luncheons, visits to places of local interest. | |
| Hairdresser | Yes | We have a hairdresser who attends Devonport Palms on a Friday - no appointments are necessary and she is also available for special occasions. | |
| Podiatrist | Yes | We have a podiatrist who is comes in every 6- 8 weeks. | |
| Dietitian | Negotiable | We can access the services of a qualified dietitian at any time either privately or via Tauranga Public Hospital. | |
| Accredited Visitors | Yes | We receive regular visitors from the Blind Foundation, RSA, the Hearing Society and various church groups. | |
| Kaumatua | Yes | We welcome your own Kaumatua or can ask one to be present if required. | |
| Chaplain/Spiritual Advisor | Yes | We hold two church services at Devonport Palms each month in addition to regular church visitors. Families are welcome to make other arrangements if they wish. Communion is given on a weekly basis. | |
| Other Personnel | Yes | We have a range of volunteer therapy dogs and entertainment that will come in regularly. | |
|
Updated: 3 Nov 2023 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Support by RN with own management of oxygen. |
| Gastronomy/Nasogastric Management | Yes | Via our RN |
| End of Life/Palliative Care | Yes | We can and do provide palliative care when required with the support of Waipuna Hospice. It is our philosophy to provide this care for our residents rather than have them moved to unfamiliar and strange surroundings. |
| Wound Care | Yes | Via our RN |
| Diabetic Care | Yes | We can work in consultation with the Diabetic Clinic at the Tauranga Public Hopsital but our staff are trained to administer insulin and provide required diabetic care. |
| Continence Advice | Yes | We work in conjunction with the Incontinence Nurse at Tauranga Public Hopsital and our suppliers of incontinence products. |
| Stomal Therapy | Yes | We work with the Stoma Clinic at Tauranga Public Hospital. |
| Infection Control | Yes | We attend the Bay of Plenty Infection Control Nurses forum and have a staff member dedicated to the function of infection control within the facility. We work in conjunction with the Public Health officer. |
| Surgical Followup | Yes | We can and have provided post-operative care working in conjunction with other health-care specialists. |
| Clinical Management | Yes | Ranwinder is responsible for clinical governance and resident care. |
|
Updated: 1 Apr 2024 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We do not have dedicated respite beds, however if a room is available a minimum of 2 weeks respite can be offered. |
| Subsidised | Yes | |
| Private Paying | Yes | |
|
Updated: 1 Apr 2024 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We encourage residents to bring their own furniture, paintings etc in order to personalise their room. |
| Single Rooms | Yes | Devonport Palms has 26 single rooms and four apartments. |
| Shared Rooms | No | We have no shared rooms other than apartment rooms suitable for couples. |
| Rooms suitable for a couple | Yes | Devonport Palms has four apartments ideal for couples. These could be used for either private or subsidised care (with payment of a supplement). |
| Ensuite | Yes | Most rooms have either a private or shared ensuite facility. Rooms which are serviced by a communal bathroom have no more than 3-4 users. |
| Alcohol Permitted | Yes | Residents may consume moderate amounts of alcohol unless consumption results in behaviour which infringes upon the rights of other residents. We provide alcohol for special occasions and Happy Hour (normally Friday). |
| Pets In Residence | Yes | We have "Jack" as part of our extended family - a Jack Russell/Shih Tzu cross. Please don't tell him he is a small dog! Like any Jack Russell he has attitude in abundance. He is playful and loving - a real asset. |
| Phone Access In Own Room | Yes | Most rooms have an existing telephone jack-point. There is also a resident cordless phone available. Toll calls will be charged back to the resident. |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | All rooms have heating which can be adjusted in each room. |
| Lounges/seating areas | Yes | We have a large lounge area which opens on to a patio set in a pretty garden setting. For those seeking a quiet place to read or relax, there is an upstairs lounge with lovely views out over the inner harbour towards Maungatapu and Matapihi. |
| Gay / LGBT IQ Friendly | Yes | |
| Palliative Care Contract | No | Whilst not holding a contract - we will provide palliative care for our existing residents in conjunction with support from other health care professionals in circumstances where it is considered we are able to provide best care. |
| Outings | Yes | We have regular outings as part of our diversional therapy programme. We also encourage family to regaularly call and take their family members on outings. |
| Whānau Room | No | Residents would use their own room to meet privately with whanau or a private lounge upstairs would be made available on request. We do not have a dedicated whanau room. |
| Māori Kaupapa | Yes | |
| Residents Committee | Yes | We have regular Residents' meetings. Devonport Palms encourages resident input into menu choices - providing valued feed-back on resident likes and dislikes. |
| Family Committee | No | We strive to build and maintain an excellent relationship with family members. We have a philosophy that whilst cognizant we have the contractual responsibility of primary-carer - families are very much partners in this process. |
| Policy for management of challenging behaviour | Yes | We have policies and procedures as required which cover the management of challenging behaviour. We also liaise with healthcare professionals when assistance is required. |
| Confused Residents | Yes | There is always an element of confusion present to varying degrees with residents who might have dementia. This is accepted. Our primary concern must be the welfare and safety of each resident. |
| Rural Setting | No | Devonport Palms has the convenience of being close to all amentities but is set in lovely grounds which boasts no fewer than five large protected trees. |
| Smoking Permitted | No | Devonport Palms has a strict NO SMOKING policy within the building. Residents and visitors who wish to smoke may do so outside. |
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Updated: 1 Apr 2024 |
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Special Features
| Devonport Palms is committed to providing quality care in a home-like environment. Because we are so centrally located within Tauranga, we are close to all amentities and medical facilities. Devonport Palms is a charming building set in mature grounds. |
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Updated: 24 Jan 2008 |
Interests & Activities
| Activity programme, Arthritis society, Advocate, Age Concern, Alzheimer's Society, Aromatherapy, Art, , BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Chapel, Children, Church, Classical Music, Concerts, Digital camera, Entertainers, Entertainment, Exercises, Fax, Garden, Happy Hour, Indoor Games, Internet, Library, Massage, Movies, Music, Organ, Outings, Parkinson's Society, Parties, Pianist, Picnic facilities, Quizzes, Reflexology, Reading, RSA, Shopping, Sky TV, Sing-a-longs, Vegetarian |
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Updated: 28 May 2007 |
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Māori - Te Reo | Yes | Can be accessed |
|
Updated: 30 Apr 2012 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Brethren | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | |
| Jehovah Witness | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
|
Updated: 28 May 2007 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.06 Km | Bus transport is almost at front gate. |
| Shops | 0.15 Km | We are 150 metres from the start of Tauranga central shops and business district with its retail shops, movie theatres, cafes and restaurants. |
| Mall | 0.06 Km | Just across the road but we have our own mail box for dispatching mail which is cleared each day at 4pm. |
| Parks | 0.40 Km | Memorial Park is a short distance and a wonderful spot for a picnic. |
| Library | 1.00 Km | The library is 1 km away - we have regular visits to the library. |
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Updated: 28 May 2007 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | We are current members. |
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Updated: 28 May 2007 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.