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Palm Grove Rest Home and Village

At a glance
Vacancy
No
Care Suite Vacancy
Yes
Name
Palm Grove Rest Home and Village
Category
Rest Home
Address
108 Marshland Road
Shirley
Christchurch 8061
Region
Canterbury
Phone
View Phone Number
Fax
View Fax Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Belinda Rendell - 021 972569
Owner
Oceania Healthcare - 0800 333 688
Other services
Photos
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Palm Grove offers a choice of premium care rooms and stunning recently refurbished Care Suites, so no matter your needs or budget, there are plenty of options.

We have the best of both worlds, being close to shops and motorways but nestled in a peaceful spot away from the main road. From the staff who greet you in the hallways, to the fresh and inviting living spaces, at Palm Grove you’ll feel right at home. There’s always something happening in our main lounge - find a friend to chat to or join in the day’s events. If it’s peace and quiet you crave, relax in the beautifully manicured gardens, or settle in a comfy chair in one of our many cosy nooks.

We don’t have visiting hours at Palm Grove because we know it’s important you stay connected to your community. This is your home, so friends and family can join you anytime for a cuppa and catch up. We’re close to several main roads, so it’s a breeze for visitors to pop in, or get you out and about to local shops and cafes.

Hop in the village van for a jaunt, you’ll never know where it will take you next. A scenic drive to Lyttleton or hot chips at the beach, there’s an exciting new destination each week. Or if it’s music you’re in to, enjoy your own personalised playlist with I Love Music. Join in the fun with furry visitors, or take part in competitive games, theme days and Happy Hour, there’s something for everyone no matter what you’re interested in.

Tender Sunday roasts, hot fish and chips and scrummy homemade puddings… there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home. You’ll be sure to want second helpings!

Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement.

When it comes to your care, you know what you do and don’t like – and we want to know your preferences too. Because everyone is different, all of our residents get a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies Some rooms. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase.

Updated: 14 May 2024

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 22
Vacancy No
Palm Grove have a dedicated team of professional staff who all work to a very high standard of care. We welcome inquiries and we are happy to help people through the transition into care.
Impending vacancy No
Short stay considered Yes
Premium Accommodation Charges Yes from $30.00/day up to $60.00/day as at 13 Nov 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 13 Nov 2024

Care Suite Bed and Vacancy Details
Care Suite Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 44
Care Suite Vacancy Yes
These are lovely rooms which give extra space for residents and look out to our pretty gardens.
Care Suite Impending vacancy No - Large and small Care Suites
Care Suite Short stay considered No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)

Updated: 13 Nov 2024

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 24/7 Yes We have a registered nurse on duty 24 hours per day
Nurse Practitioner Yes
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Physio Assistant employed 20 hours per week, and weekly visit from Registered Physio.
Diversional Therapist Yes Lynley, Lisa and Rachel are our Diversional therapists. These staff offer a varied programme of activities for all our residents.
Activities Co-ordinator No .
Hairdresser Yes On site 2 days per week. Toni & Tracey, our hairdressers, are popular people to visit on Tuesday & Thursdays.
Podiatrist Yes Visits once every 2nd week - appointments booked via the RN on the floor in each wing.
Dietitian Yes All menus planned by our dietitian and prepared onsite by our Cooks. Our Oceania dietician manages the setting of the menu for winter and summer seasons.
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes We can access a Minister or Priest as required by residents. There is a regular church service at the facility.

Updated: 14 May 2024

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
IV Antibiotic Capability Yes
Wound Care Yes All of our Registered Nurses regularly update their wound care skills
Diabetic Care Yes
Continence Advice Yes
ACC Rehabilitation Yes
Infection Control Yes

Updated: 14 May 2024

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We offer respite care and have one room that is used for this purpose. Residents who come in for respite care need to be at Rest home or Hospital level care and this is assessed through Older Persons' Health Burwood Hospital.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes Respite care can be booked well in advance to the required date. Contact Anna, Clinical Manager at 375 7033.

Updated: 14 May 2024

Features
Features
Feature Status Details
May Bring Own Furniture Yes We encourage you to bring your treasures from home
Single Rooms Yes All rooms are generous in size with their own en-suite
Rooms suitable for a couple Yes
Ensuite Yes
Alcohol Permitted Yes
Negotiate To Bring Own Pet Yes By negotiation with the Business and Care Manager
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room No Rooms do have individual thermostats but are not adjustable in own rooms
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Outings Yes We have an extensive activities calendar, providing lots of variety for the residents.
Whānau Room Yes
Residents Committee No Our residents prefer to discuss any issues they have directly with the Business and Care Manager, or at the monthly residents meeting.
Newsletter Yes A newsletter is published 3 times per year
Policy for management of challenging behaviour Yes
Rural Setting No Located 500m from The Palms Shopping Centre
Smokers Room No We do not have any facilities for smokers
Semi-Secure Yes

Updated: 14 May 2024

Interests & Activities
Interests & Activities
Activity programme, Art, BBQ, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Cards, Children, Church, Concerts, Cooking, Craft, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Happy Hour, Housie, Internet, Jigsaw, Library, Lotto, Massage, Minibus, Minigolf, Movies, Music, Newspaper reading, Outings, Parties, Pastoral care, Quizzes, Reading, Roses, Shopping, Sing-a-longs, Singing, Sky TV, Theatre, Videos, Garden

Updated: 14 May 2024

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please telephone for information regarding fees
Details about meals We have a winter and summer menu and are very flexible to individual dietary requirements.
Associated Complexes Oceania Healthcare have 5 facilities in Christchurch - The Bellevue, Addington Gardens, Palm Grove, Holmwood and The Oaks

Updated: 14 May 2024

Languages Spoken
Languages Spoken
Language Status Details
Cook Island Maori Yes
English Yes
Fijian Indian Yes
Filipino Yes
Interpreter Yes On request
Punjabi Yes
Rumanian Yes
Sign Language Yes

Updated: 14 May 2024

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Christian Yes
Roman Catholic Yes
Salvation Army Yes

Updated: 14 May 2024

Distances
Distances
Location Distance Details
Public Transport 0.10 Km Bus stop at gate
Shops 0.20 Km Dairy, Restaurant, Liquorland, Hotel and Bars
Mall 0.90 Km The Palms Shopping Centre
Parks 1.50 Km Burwood Park
Library 0.90 Km Shirley Library

Updated: 14 May 2024

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Village Accreditation (Expiry date) Yes 23/06/2027
Retirement Villages Association of New Zealand [Inc] (RVA) Yes Fully paid up members, accredited for 3 years
Care Association New Zealand Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 14 May 2024


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.