Elms Court Village - Residential services
At a glance
- Vacancy
- Yes
- Care Suite Vacancy
- Yes
- Name
- Elms Court Village
- Category
- Rest Home
- Address
- Elms Court Village
71 Middleton Road
Upper Riccarton
Christchurch 8041 - Region
- Canterbury
- Phone
- View Phone Number
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Steve Burke - 0210418440
- Owner
- Steve Burke - 0210418440
Other services
Photos
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Map
Elms Court Village is a family owned and operated home. We provide a high standard of care in a friendly and loving environment. Because we are a relatively small facility, we pride ourselves on "every one knowing your name". Unlike some corporate "facilities" we are a home; we encourage individuality, flexibility and spontaneity. We want residents to continue to be part of the community and the community to be part of the home. Pets are always welcome and are part of the family.
We also offer hospital level of care, so if your needs change you wont need to move.
We also offer hospital level of care, so if your needs change you wont need to move.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 8 Jun 2023 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 36 |
| Vacancy | Yes |
| All rooms have ensuites. No premiums on some rooms. Family owned and operated. | |
| Impending vacancy | Yes |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $0.00/day up to $50.00/day as at 01 Nov 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
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Updated: 28 Nov 2024 |
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Care Suite Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 26 |
| Care Suite Vacancy | Yes |
| Studios and Apartments, offering independent living, rest home and hospital level care. Family owned and operated. | |
| Care Suite Impending vacancy | Yes |
| Care Suite Short stay considered | Yes |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
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Updated: 28 Nov 2024 |
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Testimonials
| Thank you so much for your time this morning and showing me around Elms Court. Absolutely fabulous. What a very special place you have there. I was privileged enough to sit quietly for a while prior to us meeting and observe how kind and caring the staff were to the residents sitting in the lounge area. Your programmes are brilliant for entertaining and obviously the residents are kept as busy as they want to be with what's on! “Thank you everyone for your love and care to our father, you did more for us than you could ever understand” “Thank you all so much for the great care you showed for my mother. Also for the support and kindness to us in those last days” “Many thanks for the support and friendship provided to our brother. You have a great team at Elms Court” “A big thank you to you all for your wonderful care, love and support to Mum over the last 2 years. I know that some times it was difficult but your kindness and love was deeply appreciated and will always be remembered” “Thank you for your support during this difficult time as Mum comes to terms with her loss of independence. I appreciate your ongoing concern and helpfulness” “Thank you for the care I received from the staff at Elms Court they made my long respite stay enjoyable” |
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Updated: 8 Jun 2023 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | As we are also a hospital we have 24/7 Registered Nursing coverage. Our clinical team is led by Litty Thampi, an experienced aged care Registered Nurse . | |
| Healthcare Assistants/Caregivers | Yes | Our team is a blend of experience, both mature and young. Many of our care givers have completed or are in the process of various levels of the Certificate in Health & Wellbeing. | |
| Physiotherapist | Yes | ||
| Occupational Therapist | Yes | on request | |
| Diversional Therapist | Yes | Two diversional therapist lead a extensive programme including regular trips out and about in our two vans (one with hoist). | |
| Activities Co-ordinator | Yes | ||
| Hairdresser | Yes | Helen has been at the Elms Court Village for about 14 years. She visits Wednesdays and Thursdays. | |
| Podiatrist | Yes | Visits monthly | |
| Dietitian | Yes | Leigh O'Brien Canterbury Dieticians | |
| Accredited Visitors | Negotiable | ||
| Kaumatua | Yes | On request | |
| Chaplain/Spiritual Advisor | Yes | On request | |
| Other Personnel | Yes | ||
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Updated: 8 Jun 2023 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have oxygen in our home-all staff are trained to use this safely. |
| Gastronomy/Nasogastric Management | Yes | |
| Wound Care | Yes | Available on request |
| Diabetic Care | Yes | Available on request |
| Continence Advice | Yes | Available on request |
| Stomal Therapy | Yes | Available on request |
| Stroke Rehabilitation | Yes | Available on request |
| ACC Rehabilitation | Yes | |
| Infection Control | Yes | Professional advice obtained CDHB Infection Control team |
| Surgical Followup | Yes | Available on request |
| Psychiatric Care | Yes | Available on request |
| Primary Rural Health Care | Yes | |
| Community Health | Yes | |
| Clinical Management | Yes | |
| Other Specialties | Yes | Available on request |
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Updated: 8 Jun 2023 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We offer dedicated rooms for short stays or respite care. |
| Carer Support | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
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Updated: 8 Jun 2023 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We supply a bed, drawers, and chair but we welcome your own furniture. |
| Single Rooms | Yes | All single rooms plus one double room. |
| Shared Rooms | Yes | Occupied by a married couple |
| Rooms suitable for a couple | Yes | One modern room with lovely décor facing east onto an internal path and garden. Wake up to the sun beaming into the room while having your breakfast in bed or at the table provided. This room also offers a large, full ensuite and shower. |
| Ensuite | Yes | All of our rest home rooms have a separate ensuite. Just under half also have a walk in shower. |
| Alcohol Permitted | Yes | Weekly happy hour, and residents may have alcohol in their rooms. |
| Pets In Residence | Yes | Currently we have one dog. |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Resident can adjust heating in own room | Yes | Our heating is provided by an effective state of the art underfloor system that can be varied to suit individual needs. Some rooms also have subtle ceiling heating. |
| Cater for under 65 yrs with Disability | Yes | We currently have 1 resident under 65. Prospective residents are made to feel comfortable and invited to interact with our elderly residents whether it be activities, van outings or entertainment. |
| Lounges/seating areas | Yes | We have 5 seating areas around our home with seasonal views of gardens, courtyards and lawn areas. |
| Primary Health Funded Short Term Care | Yes | When we have a vacancy |
| Palliative Care Contract | No | Many of our residents have received safe, and appropriate end of life care, given with respect and sensitivity. |
| Outings | Yes | Outings to clubs,shows, exhibitions, viewing cruise liners, or just a drive for an ice-cream! afternoon or morning tea. |
| Māori Kaupapa | Yes | We will contact local iwi for help if required |
| Residents Committee | Yes | Monthly meetings -any concerns are actioned promptly by either Jenny or Neville and reported back to you,the residents and the respective families. |
| Family Committee | No | As owner operators we do not believe this is necessary as we know every one personally. We are always accessible and happy to meet with family whenever the need arises. |
| Newsletter | Yes | 3/4 times a year to let you and your family know what's happening at Maples Lifecare |
| Policy for management of challenging behaviour | Yes | Staff training and appropriate staff/resident ratios allow for early identification of any resident anxiety/restlessness. Should this occur, calming and defusing techniques are used to manage the resident until they settle. |
| Confused Residents | Yes | We can safely manage residents with some degree of confusion but should they become a danger to themselves or others they would need to be reassessed. |
| Smoking Permitted | Yes | We have a smoke free policy however we do allow for smoking outside under the verandahs. |
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Updated: 8 Jun 2023 |
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Interests & Activities
| Activity programme, Art, Arthritis society, Fortnightly BBQ's in summer, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Children, Church, Concerts, Craft, Dancing, Entertainers, Entertainment, Exercises, Flower arranging, Games, Garden, Gardening, Gas Fire, Happy Hour, Home League, Indoor Games, Library, Meal choices, Men, Minibus, Movies, Music, Never Alone Club, Newspaper reading, Outings, Parkinson's Society, Parties, Pianist, Quizzes, Recreation, Religious services, Roses, Shopping, Sing-a-longs, Vegetarian, Videos, Visitors, Sky TV |
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Updated: 8 Jun 2023 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | We currently have our fee structure set out in our resthome booklet which can be posted to you on request. Our standard resthome care rate is as per the Canterbury DHB contracted ARRC fee. Please note all rest home rooms have a toilet ensuite, some have a full shower ensuite. There is no extra charge for a standard room with toilet ensuite. | |
| Staffing qualifications and details | We have a wonderful group of committed and caring staff working at Elms Court Village with many staff serving more then 10 years. We encourage and support professional development activities for staff. | |
| Details about meals | All meals and baking are cooked on site. Four weekly rotational menu developed by a dietitian. We cater for all your dietary needs-eg diabetic, weight reduction, vegetarian etc. Our meals are nutritious, tasty, hot and varied. We serve meals sizes that suit your appetite. If you are a large eater you may receive a second helping. Biscuits are available at all times in our cake tins. Breakfast in bed for those who wish. | |
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Updated: 8 Jun 2023 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | On request |
| Japanese | Yes | |
| Mandarin | Yes | |
| Nepali | Yes | |
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Updated: 8 Jun 2023 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Monthly service |
| Inter denominational | Yes | Our monthly service is popular and well attended. The services are holistic in nature and address issues that are relevant to people in our home. |
| Roman Catholic | Yes | Weekly Communion is celebrated followed by an informal chat. |
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Updated: 8 Jun 2023 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 Km | Our home is situated between Riccarton Rd and Blenheim Rd, with bus routes on both of these main roads. |
| Shops | 0.50 Km | Small dairy selling everyday things |
| Mall | 1.00 Km | Bush Inn Mall, Barrington & Westfield Mall |
| Parks | 0.50 Km | Middleton Park - many of our residents walk there each day |
| Library | 0.50 Km | Monthly library service to Elms Court. |
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Updated: 8 Jun 2023 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | Longstanding Members |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
| The Eden Alternative | Yes | Owners have completed course and practice many of the principles, however not accredited... yet. |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 8 Jun 2023 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.