Duart
At a glance
- Vacancy
- Yes
- Name
- Duart
- Category
- Hospital
- Address
- 36 Duart Rd
Havelock North
Havelock North 4130 - Postal Address
- Same as above
- Region
- Hawke's Bay
- Phone
- View Phone Number
- Fax
- View Fax Number
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Gouri Arya - 021 243 8892
- Owner
- Oceania Health Care - 0800 333 688
Other services
Duart is known for its warm and friendly environment, and for being a place where both residents and their families feel at home.
We’re less than 1km from Havelock North village, making it easy for friends and family to come and visit, and with a huge variety of fantastic cafes, pubs and restaurants on your doorstep, you’re spoilt for choice when it comes to finding a place to catch up. Many of Hawkes Bay’s top wineries are close by, and it’s just a short drive to Te Mata Peak, from which you can enjoy spectacular views of the region.
Duart offers the following levels of care:
- Rest Home
- Hospital
- Respite
- Palliative/End of Life
Your room is your own private space, so you can decorate it with your favourite pictures and ornaments. Standard rooms are large enough for a single bed, a chair and a wardrobe or chest of drawers. The cost of a standard room is included in the Care Services Fee set by the DHB. Premium rooms have additional features such as more space, an ensuite bathroom or outdoor access, but you’ll need to pay an extra amount per day to cover the cost of these premium features.
We pride ourselves on excellent clinical care, going above and beyond for our residents and their families. Our experienced staff, with 24 hour Registered Nursing Care, take pride in caring for both our residents and their loved ones. Many of Duart's staff have worked in aged care for over 20 years, so there is a core group of very experienced staff at this facility. Our residents are family and we are honoured to be able to work in their home.
Tender Sunday roasts, hot fish and chips and scrummy homemade puddings…there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home. You’ll be sure to want second helpings! Our menu has been designed by an award winning chef and is both delicious and nutritious.
Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week. Or if it’s music you’re into, enjoy some me-time listening to your own personalised playlist with our award-winning I Love Music programme.
Duart is able to help or provide contact with:
- Age Concern
- Alzheimer's Society
- Arthritis Society
- Blind Foundation
- Parkinson's Society
- The RSA.
Duart Rest Home is part of the Oceania Group, a New Zealand Aged Care Association member. Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement.
When it comes to your care, you know what you do and don’t like – and we want to know your preferences too. Because everyone is different, all of our residents receive a personalised care plan, so from meals to medications; everything that’s important to you is covered.
We’re less than 1km from Havelock North village, making it easy for friends and family to come and visit, and with a huge variety of fantastic cafes, pubs and restaurants on your doorstep, you’re spoilt for choice when it comes to finding a place to catch up. Many of Hawkes Bay’s top wineries are close by, and it’s just a short drive to Te Mata Peak, from which you can enjoy spectacular views of the region.
Duart offers the following levels of care:
- Rest Home
- Hospital
- Respite
- Palliative/End of Life
Your room is your own private space, so you can decorate it with your favourite pictures and ornaments. Standard rooms are large enough for a single bed, a chair and a wardrobe or chest of drawers. The cost of a standard room is included in the Care Services Fee set by the DHB. Premium rooms have additional features such as more space, an ensuite bathroom or outdoor access, but you’ll need to pay an extra amount per day to cover the cost of these premium features.
We pride ourselves on excellent clinical care, going above and beyond for our residents and their families. Our experienced staff, with 24 hour Registered Nursing Care, take pride in caring for both our residents and their loved ones. Many of Duart's staff have worked in aged care for over 20 years, so there is a core group of very experienced staff at this facility. Our residents are family and we are honoured to be able to work in their home.
Tender Sunday roasts, hot fish and chips and scrummy homemade puddings…there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home. You’ll be sure to want second helpings! Our menu has been designed by an award winning chef and is both delicious and nutritious.
Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week. Or if it’s music you’re into, enjoy some me-time listening to your own personalised playlist with our award-winning I Love Music programme.
Duart is able to help or provide contact with:
- Age Concern
- Alzheimer's Society
- Arthritis Society
- Blind Foundation
- Parkinson's Society
- The RSA.
Duart Rest Home is part of the Oceania Group, a New Zealand Aged Care Association member. Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement.
When it comes to your care, you know what you do and don’t like – and we want to know your preferences too. Because everyone is different, all of our residents receive a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Service/Facility Details
Detail | Status |
---|---|
Contract with Health New Zealand | Te Whatu Ora | Yes |
Certification | Yes |
ORA Applies | No |
Updated: 9 May 2024 |
Bed and Vacancy Details
Detail | Status |
---|---|
Approximate number of beds at this level of care | 46 |
Vacancy | Yes |
3 | |
Impending vacancy | Yes |
Short stay considered | Yes |
Premium Accommodation Charges | Some Rooms from $26.00/day up to $50.00/day as at 28 Nov 2024 |
MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
Extra admission requirements due to COVID-19 | No |
Updated: 28 Nov 2024 |
Personnel
Type | Hours Per Week | Status | Details |
---|---|---|---|
Registered Nurse | Fulltime | Yes | Fulltime coverage by Registered Nurses on both floors. |
Healthcare Assistants/Caregivers | Yes | ||
Physiotherapist | 10 hrs | Yes | Our physiotherapist works 10 hrs per week with residents. |
Occupational Therapist | Negotiable | We call in an occupational therapist as required | |
Diversional Therapist | Yes | We have one diversional therapist on staff. | |
Activities Co-ordinator | Yes | We have 1 activities co ordinator, enabling activities 7 days a week. | |
Hairdresser | Yes | Our hairdresser works one day each week. | |
Podiatrist | Yes | A podiatrist visits Duart on an eight weekly basis to attend to residents needs or more regularly if required | |
Dietitian | Yes | A dietician provides input on the preparation of menus | |
Kaumatua | Yes | We access our local kaumatua through the DHB and also through our chaplin. We endeavour to met the cultural needs of our Maori residents as much as possible. | |
Chaplain/Spiritual Advisor | Yes | Our chaplain visits weekly and conducts service and also visits as required. | |
Other Personnel | Yes | We can offer massage from a qualified therapist on demand. | |
Updated: 9 May 2024 |
Specialities or Areas of Expertise
Specialities or Areas of Expertise | Status | Details |
---|---|---|
Oxygen Management | Yes | We access these services as required. |
Gastronomy/Nasogastric Management | Yes | We access these services as required. |
Palliative Care (Contracted) | Yes | |
End of Life/Palliative Care | Yes | We work very closely with the local Cranford hospice. |
Wound Care | Yes | Our registered nurses attend specialist training for wound care and we obtain specialist input where required. |
Diabetic Care | Yes | Our registered nurses attend specialist training for diabetic care and we obtain specialist input where required. |
Continence Advice | Yes | |
Stomal Therapy | Yes | A stomal therapist is available to give advice as needed. |
Stroke Rehabilitation | Yes | Our physiotherapist works with our patients to enhance motor and functioning abilities. |
ACC Rehabilitation | Yes | |
Spinal Injuries Care | Yes | |
Infection Control | Yes | We have an Infection control nurse and bench mark through like facilities. |
Surgical Followup | Yes | |
Psychiatric Care | Yes | With oversight from Mental Health |
Clinical Management | Yes | Full time |
Updated: 9 May 2024 |
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay | Status | Details |
---|---|---|
Respite | Yes | |
High Care Needs | Yes | |
Subsidised | Yes | |
Private Paying | Yes | |
Updated: 9 May 2024 |
Features
Feature | Status | Details |
---|---|---|
May Bring Own Furniture | Yes | All rooms are fully furnished and beautifully decorated. Residents may bring items from home such as photographs and personal effects to make the room their own. |
Single Rooms | Yes | All of our rooms are single rooms |
Rooms suitable for a couple | Yes | We have some rooms which are large enough to be used by a couple |
Ensuite | Yes | Some rooms have full ensuite facilities and some have partial ensuites |
Alcohol Permitted | Yes | |
Pets In Residence | Yes | We currently have a 2 cats and budgies and fish. We also have staff who bring their dogs and shetland pony to visit residents from time to time. |
Negotiate To Bring Own Pet | No | Pets are welcome to visit |
Phone Access In Own Room | Yes | This is at the resident's own cost. |
Wifi | Yes | Free ! |
Resident can adjust heating in own room | Yes | Every room has its own radiator and control dial. |
Cater for under 65 yrs with Disability | Yes | |
Lounges/seating areas | Yes | We have 6 lounges in total and fabulous views of the Havelock area. |
Gay / LGBT IQ Friendly | Yes | |
Provide End of Life/Palliative Care | Yes | |
Palliative Care Contract | Yes | |
Day Programme for day stay clients | Yes | |
Outings | Yes | We have our own van and outings are planned twice a week. |
Whānau Room | Yes | This private room can be used by families which has tea and coffee making facilities |
Māori Kaupapa | Yes | We endeavour to ensure that all our care is culturally appropriate and sensitive. Please discuss your individual needs with the Manager. |
Residents Committee | Yes | The residents hold meetings on a regular basis. |
Newsletter | Yes | Every month "Duart News" is published for residents, staff and families to enjoy. |
Policy for management of challenging behaviour | Yes | Please refer to management if you wish to view this policy |
Confused Residents | Yes | |
Smoking Permitted | Yes | Smoking is permitted outside the buildings |
Semi-Secure | Yes | |
Updated: 9 May 2024 |
Special Features
At Duart we have the most fabulous views of the Havelock, Napier and Hastings areas. Having a slightly elevated position the views stretch right back to the ranges and provide a restful but ever changing outlook. |
Updated: 9 May 2024 |
Interests & Activities
At Duart we have an extensive activity programme run by our Diversional Therapist and Activities Assistants which includes activities such as keep fit classes, quizzes, armchair travel experiences, reading, topical projects, visiting entertainers and sing-alongs. We like to have outings twice a week to varied local places. We also know how important staying in touch with our residents is through regular one on one time. We can assist or provide contact with services such as Age Concern, Alzheimer's Society, Arthritis society, Blind Foundation, Parkinson's Society, and the RSA. |
Updated: 9 May 2024 |
Additional Information
Topic | Details | |
---|---|---|
What's included in your fees and what's not | Please refer to management for details as to what our fees do and do not cover | |
Staffing qualifications and details | Registered Nurses are on site 24 hours a day as well as good staffing levels at all times. We have some very long serving staff here and an international team which provides a fun, accepting and diverse space where learning is always on the agenda for our staff and our residents! | |
Details about meals | Tasty, varied and nourishing meals are a feature of life at Duart. We have a summer and a winter menu which are rotated every four weeks. Our main meal is served at midday with a lighter meal served in the evening. Breakfast is served fresh to our residents rooms with a wide choice. Morning and afternoon tea and a light supper mean our residents are never hungry. | |
Internet access | Wifi available on site | |
Updated: 9 May 2024 |
Languages Spoken
Language | Status | Details |
---|---|---|
Afrikaans | Yes | |
Dutch | Yes | We have residents that speak Dutch |
English | Yes | |
Fijian | Yes | |
Fijian Indian | Yes | |
Filipino | Yes | |
Hindi | Yes | |
Māori - Te Reo | Yes | We have caregivers who speak Maori |
Punjabi | Yes | |
Russian | Yes | |
Samoan | Yes | |
Sign Language | No | We have a staff member that can communicate in NZSL. |
Thai | Yes | |
Tongan | Yes | |
Ukranian | Yes | |
Updated: 9 May 2024 |
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations | Status | Details |
---|---|---|
Anglican | Yes | Anglican Service is held every Tuesday. |
Inter denominational | Yes | We have a chapel on site which is open to all and a chaplin who holds services once a week. There is also a RC service held one weekly. At Duart we welcome people of all religious beliefs. |
Jehovah Witness | Yes | |
Presbyterian | Yes | |
Roman Catholic | Yes | Catholic Service is held every Wednesday |
The Church of Jesus Christ Latter-Day Saints | Yes | |
Updated: 9 May 2024 |
Distances
Location | Distance | Details |
---|---|---|
Public Transport | 0.50 Km | There is a bus stop in the Havelock North Village Shopping Centre |
Shops | 0.50 Km | The Havelock North Village Shopping Centre is within 500 metres of Duart and has a selection of shops and some lovely cafes |
Parks | 0.50 Km | There is a park with a childrens playground in the Havelock North Village Shopping Centre |
Library | 0.50 Km | The Havelock North Library is within 500 metres of Duart. |
Updated: 9 May 2024 |
Credentials & Membership
Credentials & Membership RC | Status | Details |
---|---|---|
National Certificate in Diversional Therapy | Yes | |
Aged Care Association New Zealand (ACA) | Yes | |
Updated: 21 May 2024 |
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.