St Patrick's Rest Home and Hospital - Care for frail elderly in a residential setting
At a glance
- Vacancy
- Yes
- Name
- St Patrick's Rest Home and Hospital
- Category
- Rest Home
- Address
- 3-7 Wilding Ave
Epsom
Auckland 1023 - Postal Address
- 3 Wilding Avenue
Epsom
Auckland 1023 - Region
- Auckland
- Phone
- View Phone Number
- Fax
- View Fax Number
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Jenny Liu - 0275140543
- Owner
- David Rankin - 0276027493
- Clinical Manager
- Chao Geng - 0210301151
Other services
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Congratulations!!!
St Patrick's Home and Hospital
have achieved 4 years certification against Ngā paerewa Health and Disability Service Standard.
At St Patrick's Home and Hospital we are committed to providing quality care and excellent services.
Our emphasis is on maintaining a strong sense of dignity and independence for all residents to promote their health, wellbeing and quality of life. We treat every person as an individual.
We believe that care and service must be person centred, delivered with compassion, professionalism and empathy in a safe environment that meets individual needs, is culturally sensitive and responsive.
我们是正规的国家级养老院。 致力于对老年人的全方位的关怀和照料， 提高老年人 的生活品质。
We are fully certified and operate to the highest standard of quality assurance; including benchmarking our work against other care providers.
St Patrick's Home and Hospital
have achieved 4 years certification against Ngā paerewa Health and Disability Service Standard.
At St Patrick's Home and Hospital we are committed to providing quality care and excellent services.
Our emphasis is on maintaining a strong sense of dignity and independence for all residents to promote their health, wellbeing and quality of life. We treat every person as an individual.
We believe that care and service must be person centred, delivered with compassion, professionalism and empathy in a safe environment that meets individual needs, is culturally sensitive and responsive.
我们是正规的国家级养老院。 致力于对老年人的全方位的关怀和照料， 提高老年人 的生活品质。
We are fully certified and operate to the highest standard of quality assurance; including benchmarking our work against other care providers.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 9 Feb 2022 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 16 |
| Vacancy | Yes |
| We specialize in personal care with a warm family atmosphere and attention to the individual. We have independent Units available for single and for couple. | |
| Impending vacancy | Yes |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $7.00/day up to $15.00/day as at 06 Nov 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
|
Updated: 28 Nov 2024 |
|
Testimonials
| Congratulations St Patricks Home and Hospital have awarded Aged Advisor Best Care Medium/Large Facility year 2020 and Year 2021 the first finalist. We are the first best in Auckland. Please go to Aged Advisor website to check out on St Patricks Home and Hospital |
|
Updated: 9 Feb 2022 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We are required to have 24 hour nursing coverage as a part of our hospital services and, in practice, during the week there may be two or more on duty at any one time. | |
| Nurse Practitioner | Yes | Available to visit from Auckland Hospital as required. | |
| Healthcare Assistants/Caregivers | Yes | We have a high coverage of senior nurse assistants and most of our staff are qualified to some degree to provide care to our elderly residents. We pride ourselves on the level of training provided and staff are constantly receiving updates. | |
| Physiotherapist | Yes | Our physiotherapist is contracted to support the rehabilitation of our residents. We employ a physio-aide Monday to Friday who works under the guidance of the physiotherapist. | |
| Occupational Therapist | No | We contract a qualified occupational therapist when required. | |
| Social Worker (on site) | Negotiable | We have access to the ADHB Care Team social workers for all residents and work with them to ensure residents receive an appropriate level of care. | |
| Diversional Therapist | Yes | We have qualified Diverstional Therapist Lydia working from Monday to Friday, 5 days a week. | |
| Activities Co-ordinator | Yes | We employ an activities co-ordinator who works with our residents Monday to Friday. She also arranges outings in our van and co-ordinates entertainment from outside. | |
| Hairdresser | Yes | Our hairdresser comes weekly to manage the hair of the residents for a very reasonable price. | |
| Podiatrist | Yes | The podiatrist comes six weekly. Senior staff are able to manage basic toe nail cutting and the podiatrist does the more difficult nails, diabetic nails and others on request. | |
| Dietitian | Yes | We contract a dietician to oversee our menus and those residents with specific dietry requirements. | |
| Accredited Visitors | Yes | Vera is our residents' advocate who comes to visit regularly. We also have volunteers from Baradene College and Auckalnd Grammar School and an English Language School. These people help with activities for residents. | |
| Kaumatua | Yes | Our owner, CEO David Rankin, Ngpuhui Leader, Maori Chief and Kaumatua | |
| Chaplain/Spiritual Advisor | Yes | A Catholic priest conducts a weekly mass. Our contracted chaplain (an Anglican priest) comes weekly (Friday morning). A baptist minister comes for a service on a monthly basis. Further or more frequent visits can be made if required. | |
| Other Personnel | Yes | We have our own contracted doctor, Dr.Paul Trotman and Dr. Roderick Mulgan, who comes on Wednesdays to see anyone who is unwell. He is also available when requested. We also have a close relationship with the Auckland District Health Board CARE team. | |
|
Updated: 9 Feb 2022 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have oxygen therapy at St. Patrick's and staff are trained in its use. |
| Gastronomy/Nasogastric Management | Yes | We are able to manage this care at St. Patrick's. Senior staff have had the training to undertake this care. |
| Bariatric (Care of the very overweight) | Yes | |
| Palliative Care (Contracted) | Yes | |
| End of Life/Palliative Care | Yes | Our staff are kind and professional in their management of the dying patient. We have received many complements from families in our manangement of their loved ones at the end of their lives. |
| IV Antibiotic Capability | Yes | We are able to manage this service at St. Patrick's and staff are trained in its delivery. |
| Dialysis | Yes | |
| Wound Care | Yes | Our senior staff have developed a great expertise in healing wounds that others have found slow to heal. We manage wound care as a part of our core care. |
| Diabetic Care | Yes | All staff receive training in the management of diabetes. This is overseen by our registered nurses. |
| Continence Advice | Yes | We use the continence advisor from our pad provider. All senior staff have reveived full training in the management of incontinence and we provide all residents who require pads according to their need. |
| Stomal Therapy | Yes | All staff have received training in stoma management. |
| Stroke Rehabilitation | Yes | With the oversight of registered nurses and management, and the input of our physiotherapist team, we are able to cater for the management of residents who have had a stroke. |
| ACC Rehabilitation | Yes | |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | St. Patrick's belongs to a bench marking group to compare our management of infections with approximately 20 other facilities around New Zealand. We have an excellent and embedded programme to manage infections. |
| Surgical Followup | Yes | We manage surgical follow up and rehabilitation on request or when one of our residents has had surgery. We regularly take residents for rehabilitation following surgical treatment. |
| Clinical Management | Yes | We have strong Clinical Management team. We have strong medical support with experience doctors and 24 hours oncall service and RN 24/7 cover to provide sound assessment and management of residents' clinical needs. |
|
Updated: 21 Feb 2019 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We are available for day care |
| Other Short Stay Programme | Yes | We are available for day care |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 21 Feb 2019 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We encourage our residents to have their own furnture to help personalise their rooms. |
| Single Rooms | Yes | We have 2 single rooms in the resthome, 5 motel type units and 4 large single/double rooms in "Grandma's Cottage" a former owners house attached to the rest home with lift access. Several of the units and cottage rooms are suitable for couples. |
| Shared Rooms | Yes | We have rooms at St. Patrick's that can be shared by two people. |
| Rooms suitable for a couple | Yes | We have double rooms fare suitable for couples. |
| Ensuite | Yes | We have some rest home rooms and most of hospital rooms have en-suites. |
| Alcohol Permitted | Yes | We have a monthly happy hour with entertainment. Alcohol is offered as one of the drink choices at this time. Residents can also have their own alcohol which is kept in a locked area, if their doctor agrees. |
| Pets In Residence | Yes | We have "Patrick" our facility burman cat and our beautiful Rose, a Maltese puppy and several residents have brought their own cats. |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Wifi | Yes | |
| Resident can adjust heating in own room | No | St. Patrick's has thermostatically controlled underfloor heating. |
| Cater for under 65 yrs with Disability | Yes | Able to provide 24/7 care. |
| Lounges/seating areas | Yes | We have four lounges for residents and a library reading area. |
| Gay / LGBT IQ Friendly | Yes | We respect all |
| Primary Health Funded Short Term Care | Yes | we take respite care residents and palliative care residents |
| Provide End of Life/Palliative Care | Yes | |
| Palliative Care Contract | Yes | |
| Day Programme for day stay clients | Yes | We can provide day care for anyone who needs it. This includes meals and outings. This can often be a good introduction to residential care when this becomes needed. |
| Outings | Yes | We have two regular van outings a week and usually have at least one other special outing a month. Some residents also go to Communicare each week. |
| Māori Kaupapa | Yes | We have our Owner Mr David Rankin big Maori Chief may provide Maori Kaupapa to residents if requested. |
| Residents Committee | Yes | Our residents have a meeting every month. The recreation coordinator takes the minutes which are passed to management for any action or review. Feedback is given at the next meeting. |
| Family Committee | Yes | Families are encouraged to be fully involved in resthome decisions as they affect their relatives. |
| Newsletter | Yes | A regular newsletter is sent to families, either by post or by email. |
| Policy for management of challenging behaviour | Yes | We do not restrain our clients but do have a policy in place. This is a MOH requirement. |
| Confused Residents | Yes | The percentage of confused elderly is very small. Appropriate individual care and medical plans are provided on an as required basis. |
| Rural Setting | No | We located Epsom Central Auckland. There are beautiful views of Mt Eden as St. Patrick's is located in an elevated position. |
| Smokers Room | No | We have designated area for residents need smoke. We have smoke free policy for staff and family |
| Smoking Permitted | Yes | A covered verandah is provided for smokers. |
| Semi-Secure | Yes | We have digital locks on the gates. Residents who may wander are prevented from doing so. However, the lower floor is open to a driveway and if residents can manage the lift may be able to get out. Prospective residents are reviewed individually. |
|
Updated: 21 Feb 2019 |
||
Special Features
| This facility is owner-operated and is situated in a quiet no-exit street. It covers about 2/3 acre in the heart of picturesque Epsom. The grounds are park-like with flowers, native trees and seating in shady spots for our residents. Most of St. Patrick's is purpose built while the original villa remains at the front. We are indeed fortunate to be in the heart of the city yet in such a quiet and peaceful street with all amenities close by. A variety of accommodation is offered at St. Patrick's for rest home level and hospital level residents. As owner/managers we are dedicated to providing the very best of care and have many testimonials from families of former and current residents. We live nearby of the premises and work as Manager/RNs/Management. All staff are expected to attend regular in-service training sessions to keep updating skills. We often use external educators for more specialised training. The very highest standard of care and cleanliness are expected at all times by management from staff. We are certified to provide rest home and hospital care services. We have well-developed quality assurance systems with regular audits and monitoring to ensure the very highest of standards. |
|
Updated: 10 Jul 2019 |
Interests & Activities
|
Our activities programme, which is co-ordinated by our activity coordinator, who under the training as a Directional Therapist, includes all of the following: regular visits from our resident advocate (Vera), Alzheimers Society, housie, board games, breakfast in bed, canine friends, cards, children, religion, Communicare, concerts, craft, entertainers from outside, exercises, games, garden, gardening for those so inclined, happy hour with entertainment, jigsaw, massage, movies, newspaper reading, parties, pastoral care, pianist, quizzes, reading, shopping, sing-a-longs, vegetarian, videos. Truly wonderful!! Activities are available most days of the week but not all residents are able to participate at this level. No resident is excluded and everyone is catered for to suit their needs. Entertainment in the form of piano and piano accordion, Singing, Zumba stretching, etc, is provided on a regular weekly basis. Our happy hour with nibbles, drinks and entertainment is held on the last Friday of the month at 3:30 p.m. to which we welcome the inclusion of resident family members. We do endeavor to get our residents off the property from time to time. We have our own 11 passenger minivan which takes regular trips. These are a real highlight. We also attempt to visit the Parks, such as westersprings, Cornwall park; Auckland Domain, other places of interest such as Beaches and shops, St Lukes mall and outside concerts. |
|
Updated: 10 Jul 2019 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Details available in our brochure on request. | |
| Staffing qualifications and details | Our staff are all well chosen and well trained. We support staff to provide the best care, and have a low staff turnover as a result. | |
| Details about meals | All meals are homecooked on the premises by professional cooks who have worked in rest homes and hospitals for many years. We have a four week rotating menu and special diets are catered for. We also have new blood in to cook delicious Chinese food. | |
| Associated Complexes | Our dual used hospital levels has 47-50 beds. | |
|
Updated: 10 Jul 2019 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Cantonese | Yes | Staff member. |
| Chinese | Yes | staff members |
| Chinese dialect | Yes | staff members |
| English | Yes | All staff members. |
| Fijian Indian | Yes | |
| Filipino | Yes | Staff members. |
| Hindi | Yes | Staff member. |
| Interpreter | No | Can be arranged. |
| Korean | Yes | Staff member. |
| Malayalam | Yes | Staff members. |
| Mandarin | Yes | Staff member. |
| Samoan | Yes | Staff members. |
| Sri Lankan | Yes | Staff members. |
| Thai | Yes | Staff member. |
| Tongan | Yes | Staff members. |
| Ukranian | Yes | Staff member. |
|
Updated: 10 Jul 2019 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Communion is available monthly. Priest visits weekly. |
| Baptist | Yes | Service monthly and all welcome. |
| Christian | Yes | All denominations represented. |
| Denominations/Faiths represented | Yes | All denominations represented. |
| Inter denominational | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | Communion provided weekly. |
| (Other comments) | Yes | Access to all religious affiliations is available. |
|
Updated: 10 Jul 2019 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.01 Km | Bus stop at street corner. |
| Shops | 0.40 Km | One block away which includesa cinema. |
| Mall | 2.00 Km | St Lukes and Royal Oak. |
| Parks | 0.50 Km | Cornwall Park/One Tree Hill. |
| Library | 1.00 Km | Epsom public library. Also our own library. |
|
Updated: 10 Jul 2019 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | go through careerforce |
| Aged Care Association New Zealand (ACA) | Yes | |
| Other details | Yes | N.Z. Association of Gerontology. |
|
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|
Updated: 10 Jul 2019 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.