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Ultimate Care Lakewood - Dementia Care

At a glance
Vacancy
Yes
Name
Ultimate Care Lakewood
Category
Dementia
Address
Ultimate Care Lakewood
31 Horseshoe Lake Road
Shirley
Christchurch 8061
Region
Canterbury
Phone
View Phone Number
Fax
View Fax Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Julie Thomas - 027-288-9905
Owner
Ultimate Care Group
Clinical Service Manager
Alyssa Marion - 027-415-8530
Other services
Photos
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Visitors as usual (but not if you're unwell or recently returned from overseas)
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 13 Nov 2019

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 36
Vacancy Yes
We have rest home dementia level rooms available. With views of our lovely garden, all rooms are single occupancy in a family orientated setting, with no premium fees. We have our own cook on site that provides beautiful meals, and all residents on a Friday get to enjoy a Happy Hour. Our Facility has an RN on site Monday to Friday with exceptionally supportive carers 24/7 with specialty training in Dementia giving families peace of mind. Our activities team also provide a comprehensive activities programme for all residents to enjoy.
Impending vacancy No
Short stay considered Yes
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 14 Nov 2024

Testimonials
Testimonials
Our doctor recommended Lakewood Rest Home.
I thank God that John is so happy with his new life and will always be very grateful for the care he receives.
Rae

Updated: 30 Oct 2023

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 40+ Yes Lakewood has a Registered Nurse onsite who works closely with our Shift Leads to offer a safe and warm environment to all our residents. Our RN is on site Monday to Friday and is also on call outside of hours.
Enrolled Nurse Yes Our RN is supported by an EN that works closely within the team our EN works Monday to Friday.
Healthcare Assistants/Caregivers Yes We have dedicated and qualified carers that have a passion to work within dementia care.
Physiotherapist Yes We have a Physiotherapist that visits and works with Lakewood. The Physiotherapist is available on a regular basis for our residents.
Occupational Therapist Yes
Diversional Therapist 40 Yes We have a qualified and registered Diversional Therapist that has a full programme each month that is adaptable with our residents, we fully encourage participation in activities within the facility and community events.
Activities Co-ordinator 40 Yes Our residents enjoy a diverse range of stimulating activities designed to promote cognitive function, physical wellness, and social connections.
Hairdresser fortnightly Yes We have a hairdresser that visits Lakewood on a fortnightly basis.
Podiatrist Monthly Yes We have a podiatrist that regularly visits Lakewood and works closely with our resident's needs.
Dietitian As Reqd Yes
Kaumatua Fortnightly Yes Our DT works closely with PuraPura Whetu Trust. Our residents are currently visiting their Kaumatua Group on a fortnightly basis.
Chaplain/Spiritual Advisor Yes Lakewood currently has a Chaplain that visits once a month for residents to be engaged spiritually. Our Chaplain is also available for afterhours needs.

Updated: 15 Mar 2024

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We are able to care for those on portable oxygen. Our staff are trained and as all of our rooms are singles caring for those with oxygen need is easily facilitated.
Gastronomy/Nasogastric Management Yes This can be managed.
Wound Care Yes Our RNs have attended wound assessment and wound management training at a post graduate level.
Diabetic Care Yes All diabetic needs can be catererd for in consultation with the Registered Nurse and Dietician.
Continence Advice Yes Full individual assessments and we contact an advisor as needed
Stomal Therapy Yes Available as needed
Tracheotomy Care Yes As needed
Infection Control Yes Accessed as needed and our RNs have all attended post grad training in infection control
Psychiatric Care Yes Yes - external support and guidance is sought as appropriate.
Clinical Management Yes Yes the Clinical Nurse Manager attends to all aspects of care and documentation.
Other Specialties Yes Psychiatric and General, wound care,diabetes management, incontinence management.

Updated: 28 Feb 2020

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Short term cares are very welcome at any time.
Carer Support Yes
Subsidised Yes
Booking can be made in advance Yes

Updated: 30 Oct 2023

Features
Features
Feature Status Details
May Bring Own Furniture Yes We encourage this always
Single Rooms Yes All single rooms
Shared Rooms No None
Rooms suitable for a couple Yes We have one such room
Ensuite Yes In some rooms
Alcohol Permitted Yes In moderation
Pets In Residence Yes We have a cat and from time to time other pets belonging to residents. We welcome pet visits at any time. .
Negotiate To Bring Own Pet Yes Always
Phone Access In Own Room Yes In some rooms this is possible
Resident can adjust heating in own room Yes Thermostat in each room
Lounges/seating areas Yes Four seperate recreational areas
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes We do offer this service as needed
Day Programme for day stay clients Yes Informal
Outings Yes Outings in our van and smaller group outings as needed. One on one walks also occur as required.
Whānau Room Yes
Residents Committee Yes
Family Committee Yes This meets at least annually
Newsletter Yes Monthly
Policy for management of challenging behaviour Yes We have an active policy and procedure.
Confused Residents Yes We are a specialist dementia facility
Rural Setting Yes Yes close to the edge of a green belt
Smokers Room Yes We have an outside smoking area
Smoking Permitted Yes In designated areas.
Semi-Secure Yes We are a fully secure unit

Updated: 30 Oct 2023

Interests & Activities
Interests & Activities
Visits to Age Concern, Blind Foundation and RSA. Bowls, cards, bridge, cooking, crafts, dancing, entertainers, art classes, exercises, flower arranging, gardening, happy hour, housie, indoor games, library, music, newspaper readings, petanque, pianist, quizzes, shopping sing-a-longs, singing and videos. Rooms have views. Breakfast in bed is available, as is meal choices and vegetarian cooking. Church groups and church services. Own mini bus for outings. Email contact available., Activity programme, Alzheimer's Society, Activity programme, Alzheimer's Society

Updated: 30 Oct 2023

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please contact the Manager for a list of additional charges
Staffing qualifications and details Registered Nurse Full time. High ratios of staff to residents. Staff trained in Dementia care and first aid.
Details about meals Full menu dietician approved, and special needs catered for.
Visitor information You can visit Lakewood any time. No booking required.
Recreational opportunities We have a Diversional Therapist (DT) and an activities coordinator they both work together to and engage residents with different activities, one on one interaction, outings to community points of interest and concerts. Each Resident has a comprehensive DT assessment in their Care Plan for all staff to read and follow.
Internet access Wi-Fi covers all facility.
Transport We have a facility vehicle for social outings.

Updated: 30 Oct 2023

Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Chinese Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes We access as needed in all cases.
Japanese Yes
Māori - Te Reo Yes We have staff who do speak some Maori
Rumanian Yes
Russian Yes
Samoan Yes

Updated: 30 Oct 2023

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
(Other comments) Yes Multidenominational church service monthly

Updated:

Distances
Distances
Location Distance Details
Public Transport 0.10 Km Bus at corner
Shops 0.50 Km
Mall 0.50 Km
Parks 0.50 Km
Library 0.50 Km

Updated: 10 Jan 2012

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Police checked Yes
Other details Yes
Aged Care Association New Zealand (ACA)

Updated: 30 Oct 2023


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.