Crestwood - Metlifecare Care Home
At a glance
- Vacancy
- Yes
- Name
- Crestwood - Metlifecare Care Home
- Category
- Rest Home
- Address
- 38 Golf Road
New Lynn, West Auckland
Auckland 0600 - Region
- Waitemata
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Maka (Makelesi) Rakai
- Owner
- Metlifecare - 0800 909 303 or 09 539 8000
- Care Manager
- Briene Membrere - 09 826 2000
- Hospital & Dementia Manager
- Maka Rakai - 09 826 2000
Other services
Photos
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Map
Care at Metlifecare is deeply personal and always personalised.
Our Aged Residential Care supports every resident to live a fulfilling life in a safe and welcoming setting that feels like home.
We take time to get to know you, so we can better support and care for you. We’ll develop a personalised care plan with you – to understand your preferences and help you to continue doing the things you love.
Your friends and family will always be welcome to spend time with you, and they can join in for meals and celebrations as well as pop in for a cup of tea and chat.
The need for care can be unpredictable, making it hard to guarantee that a care place will be available at times. Although we can’t always control availability, we encourage you to get in touch - we are here to help. People come first, always. That’s our Care Promise.
Explore how our Aged Residential Care can support you: https://www.metlifecare.co.nz/aged-care
CARE AT CRESTWOOD
Welcome to a world of wonderful support.
When you need full time care, all you really want to know is that you are in the best of hands. You can now find this personal, professional support at CRESTWOOD. Nestled amongst six hectares of glorious gardens in New Lynn, this established village offers a quality care home. We have 41 dual use beds.
The best care is the care that is personalised.
We believe that each resident deserves to be treated with dignity and respect. For our residents, CRESTWOOD is their home, to us this means providing tailored services and care requirements that each person may need, delivered with kindness and compassion. As well as consulting with our residents on all aspects of village life.
We pride ourselves on the quality of our staff because they make a big difference to our residents.
To ensure residents remain at the centre of what we do we embrace a philosophy of resident-directed care which is a part of our daily lives in the village. Here are just some examples:
* Removing showering schedules and letting residents decide when they would like to shower.
* Offering a range of spontaneous unscheduled events to have fun and engage in meaningful activities that provide variety and build social bonds.
* For our residents the village is their home and we are very respectful of that fact.
* We welcome pets, so when you visit us meet our dogs, cats and birds.
* Inviting the community into Crestwood keeps the environment vibrant and relevant.
These initiatives are incredibly rewarding for the residents and staff alike and further enhances the feeling of community and family that Crestwood is known for.
Pricing
To know about our care pricing , please visit our website.
Our Aged Residential Care supports every resident to live a fulfilling life in a safe and welcoming setting that feels like home.
We take time to get to know you, so we can better support and care for you. We’ll develop a personalised care plan with you – to understand your preferences and help you to continue doing the things you love.
Your friends and family will always be welcome to spend time with you, and they can join in for meals and celebrations as well as pop in for a cup of tea and chat.
The need for care can be unpredictable, making it hard to guarantee that a care place will be available at times. Although we can’t always control availability, we encourage you to get in touch - we are here to help. People come first, always. That’s our Care Promise.
Explore how our Aged Residential Care can support you: https://www.metlifecare.co.nz/aged-care
CARE AT CRESTWOOD
Welcome to a world of wonderful support.
When you need full time care, all you really want to know is that you are in the best of hands. You can now find this personal, professional support at CRESTWOOD. Nestled amongst six hectares of glorious gardens in New Lynn, this established village offers a quality care home. We have 41 dual use beds.
The best care is the care that is personalised.
We believe that each resident deserves to be treated with dignity and respect. For our residents, CRESTWOOD is their home, to us this means providing tailored services and care requirements that each person may need, delivered with kindness and compassion. As well as consulting with our residents on all aspects of village life.
We pride ourselves on the quality of our staff because they make a big difference to our residents.
To ensure residents remain at the centre of what we do we embrace a philosophy of resident-directed care which is a part of our daily lives in the village. Here are just some examples:
* Removing showering schedules and letting residents decide when they would like to shower.
* Offering a range of spontaneous unscheduled events to have fun and engage in meaningful activities that provide variety and build social bonds.
* For our residents the village is their home and we are very respectful of that fact.
* We welcome pets, so when you visit us meet our dogs, cats and birds.
* Inviting the community into Crestwood keeps the environment vibrant and relevant.
These initiatives are incredibly rewarding for the residents and staff alike and further enhances the feeling of community and family that Crestwood is known for.
Pricing
To know about our care pricing , please visit our website.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 7 Aug 2024 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 14 |
| Vacancy | Yes |
| We support RESIDENT-DIRECTED CARE and work with our residents to make Crestwood the best home possible. | |
| Impending vacancy | No - 0 |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $10.50/day up to $40.00/day as at 27 Nov 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
|
Updated: 28 Nov 2024 |
|
Testimonials
| "I don’t know how other villages operate but I spread the word about Crestwood as an excellent example of the how every aspect of the life of an elderly person can be accommodated. I hope Crestwood gets recognised for their excellence and by that I mean to a large extent, the staff – from food catering, carers, nursing, gardeners. So frequently they go above and beyond what is asked, their job descriptions being well exceeded with the level of care and giving displayed." Testimonial from Daughter of Crestwood resident |
|
Updated: 15 Apr 2016 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Enrolled Nurse | Yes | ||
| Physiotherapist | Yes | Advanced Rehab visit twice a week | |
| Occupational Therapist | Yes | ||
| Activities Co-ordinator | Yes | We have an experienced Activities Co Ordinator who schedules the ActivitiesProgramme for the Residents. We run sessions seven days of the week. | |
| Hairdresser | Yes | ||
| Podiatrist | Yes | A podiatrist holds a clinic here at Crestwood once a month | |
| Dietitian | Negotiable | Access to a Dietician | |
| Accredited Visitors | Negotiable | ||
| Kaumatua | Negotiable | ||
| Chaplain/Spiritual Advisor | Negotiable | We have a Church Service held here at Crestwood each Sunday morning | |
| Other Personnel | Yes | ||
|
Updated: 15 Jan 2016 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Our staff are trained in the management of Oxygen |
| Wound Care | Yes | Our Staff are trained in the Management of Wound Care and we also have access to Wound Care Specialist from the Waitemata Distict Health Board |
| Diabetic Care | Yes | Our staff are trained in the Management of Diabetes |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Infection Control | Yes | We have an Infection Control Advisor and Infection Control Committee on site |
| Psychiatric Care | Yes | |
| Clinical Management | Yes | Our Nurse Manager is a Registered Nurse |
|
Updated: 25 Sep 2013 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Carer Support | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
|
Updated: 25 Sep 2013 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | All Residents have Single rooms |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Resident can adjust heating in own room | Yes | |
| Lounges/seating areas | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | We have fortnightly Bus Trips |
| Māori Kaupapa | Yes | |
| Residents Committee | Yes | Resident Meetings are held each month |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Rural Setting | Yes | We are located between New Lynn, Green Bay and Titirangi and have 13 acres of Retirement Village with extensive gardens around the Care Facility |
| Smoking Permitted | Yes | Residents who are smokers have an allocated area outside |
|
Updated: 15 Jan 2016 |
||
Special Features
| Spending quality time with family and friends, sharing stories, laughing together, these are some of the life experiences we truly cherish. However, when you live by yourself in the family home, it is easy to miss out on all these wonderful things. At Crestwood we also offer serviced apartments where you or your loved one can live in a modern, self contained apartment but have delicious daily meals, weekly cleaning and laundry taken care of. We will also work with you to create a tailored support service package if necessary. To find out more call Helena Pearson on 09 826 2018. |
|
Updated: 10 Dec 2014 |
Interests & Activities
|
Activity programme, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Canine friends, Church, Concerts, Cooking, Craft, Digital camera, Electric beds, Entertainers, Entertainment, Exercises, Games, Garden, Gardening, Happy Hour,, Indoor Games, Jigsaw, Library, Movies, Music, Newspaper reading, Pastoral care, Quizzes, Reading, Shopping, We encouage Family participation and hold Family Functions throughout the Year. |
|
Updated: 25 Sep 2013 |
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Malayalam | Yes | |
| Niuean | Yes | |
| Russian | Yes | |
| Samoan | Yes | |
| Sri Lankan | Yes | |
| Thai | Yes | |
| Tongan | Yes | |
|
Updated: 15 Jan 2016 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Inter denominational | Yes | |
| Roman Catholic | Yes | Visit the Carehome weekly |
| (Other comments) | Yes | A Church Sevice is held in the Community Centre at Crestwood each Sunday Morning for Village and Resthome Residents |
|
Updated: 15 Jan 2016 |
||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Bus to New Lynn at Astley Avenue which is just across the Golf Road entrance to the village. | |
| Shops | Green Bay and Blockhouse Bay shops within 2kms. | |
| Mall | New Lynn Mall 2kms. | |
| Parks | Craig Avon Park 1.5km. | |
| Library | New Lynn library or Crestwood village has its own library. | |
|
Updated: 25 Sep 2013 |
||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
|
||
|
Updated: 22 Sep 2016 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.