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Colwyn House Lifecare

At a glance
Vacancy
Yes
Name
Colwyn House Lifecare
Category
Dementia
Address
707 Duke Street
Mahora
Hastings 4120
Postal Address
Same as above
Region
Hawke's Bay
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Kelly Hayes
Owner
Heritage Lifecare
Other services
Photos
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Tap to view all photos 1/8
Visitors as usual (but not if you're unwell or recently returned from overseas)
At Colwyn House, you are at home with us.

We are a friendly, caring community. Become part of our Colwyn House family and be cared for by our wonderful staff, whilst making new friends and learning new activities.

Colwyn House is Hawke's Bay's specialised home for Dementia and Psychogeriatric care. Our home is purpose built for Dementia and Psychogeriatric residents, and our caring staff are trained and specialised. The well-appointed rooms all look out onto sheltered courtyards or landscaped gardens and come complete with a 24-hour call bell system and WiFi.

We have a range of levels of care for Dementia care, so if your health needs change, we can care for you now and into the future.

Part of the Hastings community, Colwyn House is set amongst beautifully landscaped gardens. We offer everything from hairdressing to podiatry and appointment transportation. We have a range of recreational activities including board games, gardening, crafts, movies and indoor bowls. Our facility van is also always on hand for outings.

At Heritage Lifecare, our homes reflect the residents who chose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.

Photos are representative of Heritage Lifecare.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 18 Jan 2024

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 26
Vacancy Yes
We welcome Respite & Short-Term Care
Impending vacancy No
Short stay considered Yes
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 28 Nov 2024

Testimonials
Testimonials
"They listen to you here, they're interested in my health and looking after me as a person". Michael, Heritage Resident

Updated: 18 Jan 2024

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes Available by referral
Occupational Therapist Yes Available by referral
Social Worker (on site) Yes Available by referral
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Yes All menus are approved by Dieticians
Accredited Visitors Yes
Kaumatua Yes We can arrange visits from local Kaumatua
Chaplain/Spiritual Advisor Yes We can arrange visits from local religious groups
Other Personnel Yes We have a wide range of personnel. Should you require services outside our home, we can assist.

Updated: 18 Jan 2024

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Infection Control Yes
Psychiatric Care Yes
Clinical Management Yes

Updated: 18 Jan 2024

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We offer respite care to give carers a much-needed break, at the same time providing residents with care and companionship.
Carer Support Yes Our short stay programmes provide careers with a much-needed break, and support.
High Care Needs Yes
Subsidised Yes Talk to us to find out if you are eligible for a subsidy
Private Paying Yes
Booking can be made in advance Yes

Updated: 18 Jan 2024

Features
Features
Feature Status Details
May Bring Own Furniture Yes We encourage you to bring your furniture, to personalise your new home
Single Rooms Yes
Phone Access In Own Room Yes Talk to us about options
Wifi Yes
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes Talk to us or your GP about options
Provide End of Life/Palliative Care Yes
Outings Yes
Whānau Room Yes
Māori Kaupapa Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Semi-Secure Yes

Updated: 18 Jan 2024

Special Features
Special Features
At Colwyn House, our home reflects the residents who chose us, the local communities around us and the people that support and work for us. You are at home with us.

We are Hawke's Bay's specialist home for Dementia and Psychogeriatric care.

Situated in the Hastings, Colwyn House has magnificent landscape and vegetable gardens, with a bird aviary area and a courtyard for quiet and peaceful sitting and relaxing. We take pride in being warm and friendly and have become renowned for our cheerful atmosphere.

Updated: 18 Jan 2024

Interests & Activities
Interests & Activities
We are committed to providing a meaningful and flexible range of activities and events to meet the abilities and interests of our residents, considering their individual needs and cultural beliefs.

When you make Colwyn House your home, we conduct an assessment with you and your whanau to identify your individual interests and their physical, cultural, creative, intellectual and social needs. We then develop an individualised activities plan to meet your needs.

Updated: 18 Jan 2024

Additional Information
Additional Information
Topic Details
Staffing qualifications and details All staff are trained and qualified to care for residents with Dementia
Details about meals Our menus are all approved by a Dietician
Visitor information We welcome visitors into our home
Internet access Free WiFi for residents and guests is available in the home
Associated Complexes Colwyn House is part of the Heritage Lifecare group of care homes and villages across the country, from Invercargill to Whangarei. We have over 2,500 beds national wide and 500 independent living units

Updated: 18 Jan 2024

Languages Spoken
Languages Spoken
Language Status Details
Other Information Yes We welcome all cultures and have a wide range of different languages spoken. We are also able to assist with translation services. Talk to us about your language needs.

Updated: 18 Jan 2024

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
(Other comments) Yes We welcome all religions and have access to local religious groups and services. Talk to us about your needs.

Updated: 18 Jan 2024

Ethnic Diets
Ethnic Diets
Ethnic Diet Status Details
Other Yes We welcome all cultures and have Dieticians who develop our menus. Talk to us about your needs.

Updated: 18 Jan 2024

Distances
Distances
Location Distance Details
Public Transport 0.50 Km At the end of the street on Pakowhai Rd
Shops 0.50 Km Mahora Shopping Centre
Mall 3.00 Km
Parks 0.50 Km Cornwall Park, Frimley Park
Library 3.00 Km Talking books are delivered as required.

Updated: 18 Jan 2024

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Aged Care Association New Zealand (ACA) Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 18 Jan 2024


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.