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Terence Kennedy House

At a glance
Vacancy
No
Name
Terence Kennedy House
Category
Rest Home
Address
Terence Kennedy House
267 Glengarry Road
Glen Eden
Waitakere 0650
Postal Address
Same as above
Region
Waitemata
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Lisa Jones - 09 818 2207
Owner
Residential Management Ltd - 09 447 1551
Other services
Photos
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Tap to view all photos 1/10
Visitors as usual (but not if you're unwell or recently returned from overseas)
Terence Kennedy House is our on-site aged care hospital at Greenview Park Village. With a reputation for excellence in our standard of care, we are amongst the best in Auckland. Our Clinical Team of Healthcare Assistants and Registered Nurses provide our residents with 24-hour care and holistic care around the clock, our nurturing and experienced staff are here to support and comfort our residents.

Our focus is to support and preserve our residents’ independence, privacy, and dignity. Our Clinical Team at Terence Kennedy House are nurturing and experienced individuals who strive to deliver high quality care at all times.

All our rooms are single occupancy with a private en-suite and have a pleasant view with access to a balcony or garden courtyard. SKY access and individual telephone lines are also available and we encourage our residents to personalise their room as desired for a comfortable, homely and familiar environment.

At Terence Kennedy House we believe that remaining active and mentally stimulated is important to a happy and healthy lifestyle. With this in mind, Eva, our Activities Co-ordinator organises a range of stimulating and creative activities for our residents each week. One of the more popular activities in our weekly programme is our regular Pet Therapy animals' visit, van outings to parks, shops and cafes, and a range of other especially planned activities.

Our sunny and spacious dining room provides a relaxing and ambient atmosphere in which to enjoy our high-quality home cooked style meals. These meals are prepared on site by Peter and Orit, our experienced Cooks, and a Registered Dietician overviews our menu.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 4 Sep 2024

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 5
Vacancy No
Accepting Rest Home Care Residents
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms from $30.00/day up to $75.00/day as at 21 Nov 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 28 Nov 2024

Testimonials
Testimonials
Aged Advisor Review - 8 July 2024 - Glenn
TKH is the perfect fit, it was recommended to us by a friend and was the first one we visited and came straight back to after 6 other facilities were inspected, it was night and day. It has a great atmosphere which you can't find in the larger facilities. The rooms are set back from the corridors allowing a sense of privacy, it is clean and well-kept and spacious. It does not have that hospital feel at all. The staff are very friendly been when dealing with quite difficult situations, my hats off to them and Lisa the Manager and Debs the senior Nurse are wonderful to deal with. With the passing of my parents only the deepest respect was offered and made this very difficult situation manageable. I would highly recommend TKH to anyone looking to get their loved ones into a well-run caring environment be it for a short time like my parents or a longer stay. I cannot thank them enough for their services. Thank you all so much for all your help, you have been marvelous to deal with keep up the good work.

6 June 2024
Just wanted to say that having mum with you guys has been fantastic. It is the first time for a very long time that I have not had to worry about her. I love your staff and the lovely friendly atmosphere. Andrea

7 May 2024
I have recently spent two weeks at Terence Kennedy House to give my partner a much-needed rest. I have had a very happy stay. The room was spacious and well-appointed with a private bathroom. The melas were brilliant with plenty of variety. I was more than happy to eat anything that was on offer. The Nurses were faultless. Always helpful, kind and highly efficient. Thank you everyone for making my stay very enjoyable. Brian

Google Reviews

Nellie-Ngan-Woo
What an Amazing Place! From Emmy and the Nurses, kitchen staff, cleaning staff, caregivers to Renee at reception and Lisa and Debbie in management even the residents were all so welcoming. They are so friendly, caring and treated mum with kindness and respect. They always greeted us with a smile. Lisa the Hospital Manager always kept me updated with mum and always answered emails and phone calls and answered all my questions. I live in Sydney so to get emails and phones calls answered in a timely manner was so great and kept me at ease. I highly recommend Terrence Kennedy House to any family who is looking for care for their loved ones. Thank you, Lisa and Team, for EVERYTHING! Mum misses you all dearly.

Naomi McCleary
My beloved Murray came to live out his days at Terence Kennedy in December 2022. He was naturally scared witless about needing to go into hospital care. From our very first visit he was made to feel welcome; that his room would be his home; that he could fill it with familiar things (furniture, pictures, books, music, his own La-Z-Boy). Throughout his 9-month stay the nursing care was impeccable. But it was also delivered with such warmth and humanity. He was a gregarious bloke and made friends with all his caregivers; he loved them, and I think they loved him. His room became a small island of warmth and familiarity. When he was admitted to Waitakere Hospital in late July and learned that palliative care was all that was left for him, his first and only request was that he could return to Terence Kennedy to die in his own room. This he did. I am so grateful for all the care and love he received. Terence Kennedy is more a home and a family than a hospital.

Joanne Ngatai
Our elderly Mother has been at Terence Kennedy House for seven months now. After a period of settling in she has now accepted Terence Kennedy private hospital as her home. We have been very impressed with the care she is receiving; the staff are wonderful, and our Mum interacts well with them. We also believe that when a facility like this one has a good manager, clinical manager, nursing staff and receptionist, which Terence Kennedy has, then the quality-of-care flows through the entire home. Peace of mind for families who have placed their loved ones into care is of great importance and we are very happy with Terence Kennedy as our choice.

Diana B
My mother moved to TKH after her health declined. My family and I are very happy with her care there, it is like a family and being cared for like this has taken a lot of our worries away. Mum does enjoy being there and given she is still a very independent lady at TKH they still allow her to keep that independence as much as possible. There are plenty of activities for mum to enjoy too and the staff are wonderful.

Gillian W
Both my parents are residents at TKH where they are well looked after by the caring staff. They each have a warm, comfortable room and nutritious meals. The highlight of the week for mum and dad, is the Friday treat of fish and chips for lunch. I'm always made to feel welcome when I visit, and I receive regular health updates on mum and dad. It's reassuring to know my parents are getting the specialised care they need and are in good hands at Terence Kennedy House.

Sean Barry
Terence Kennedy House feels like a home, rather than a hospital. The staff are very caring and friendly, and super dedicated to the residents. Despite the impact of Covid every effort has been made to ensure family can stay connected to residents. The food looks amazing too!

Susan Davis
Terence Kennedy House is a place where my Mum has been cared for and looked after. The staff -ALL-of them. Are welcoming, genuine people. Who, in each, of their interactions with Mum, make my Mum's life easier for her. As a family we are kept updated with Mum's care and needs and on no occasion has any question or concern been ignored or left unaddressed.

I have never regretted the decision to sit down with Lisa Jones and discuss what I wanted for our Mum. TKH is a place where you KNOW your loved one is really, genuinely cared for.

Toni N
My nana has been at Terence Kennedy for a year now, she is well cared for by great team who go above and beyond to keep the residents safe and well.

Ngaire Jonas
We are so genuinely pleased to have Mum residing at Terence Kennedy House. The team there are second to none and we are secure in the knowledge that Mum is in safe and caring hands at all times from all members of staff. There is a real family atmosphere at TKH and the team's communication with family is outstanding. Huge gratitude to each team member for enabling us to know that Mum is looked after and loved.

Kelly Jones
TKH looks after your loved one like they are their own.
My Gran has been at TKH for about 2 years now.
She is loved, respected and looked after as if she was the grandmother of each and every one of the staff that look after her.
Lisa and Deb make a formidable team and they are just 2 of many who right from day one made our family feel we had made the right choice of residence for Gran; we can't recommend this place enough for your loved one.

Updated: 18 Jul 2024

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist 1 to 2 Yes Our Physiotherapists are Amy and Rehana from The Mobile Physio.
Activities Co-ordinator 1 Yes Carina is our Activities Co-ordinator.
Hairdresser 1 Yes Donna is our Hairdresser and visits our residents weekly.
Podiatrist 1 Yes Our Podiatrist are part of the Hapi Healthcare Group.
Dietitian 1 Yes
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Other Personnel Yes

Updated: 4 Sep 2024

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Tracheotomy Care Yes
Infection Control Yes
Clinical Management Yes

Updated: 4 Sep 2024

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Other Short Stay Programme Yes
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes

Updated: 4 Sep 2024

Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Ensuite Yes
Alcohol Permitted Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Day Programme for day stay clients Yes
Outings Yes
Whānau Room Yes
Māori Kaupapa Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes

Updated: 4 Sep 2024

Interests & Activities
Interests & Activities
Activity programme, Age Concern, Advocate, Art, BBQ, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Church, Concerts, Craft, Dancing, Electric beds, Entertainers, Entertainment, Exercises, Flower arranging, Games, Garden, Gardening, Happy Hour, Indoor Games, Internet, Jigsaw, Library, Men, Minibus, Music, Movies, Organ, Outings, Parties, Pastoral care, Quizzes, Reading, Sing-a-longs, Singing, Sky TV, Vegetarian, Views

Updated: 4 Sep 2024

Credentials & Membership

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.