Regency Home and Hospital
At a glance
- Vacancy
- No
- Name
- Regency Home and Hospital
- Category
- Hospital
- Address
- 60 Onewa Road
Northcote Point
Auckland 0627 - Postal Address
- PO Box 36373
Northcote
Auckland 0748 - Region
- Waitemata
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
Personnel
- Manager
- Debbie Tunui - (09) 419 2089
Other services
Photos
Map
Regency Home and Hospital has long been established in Northcote and is positioned within easy access of the harbour bridge and surrounding North Shore areas.
Our focus is to provide a range of services that meet the varied and changing needs of people within our community and beyond and to achieve this in a caring, consistent manner that reflects high standards.
Our aim is to provide a homely comfortable environment for all those who live with us and a friendly welcome for all who visit.
Our focus is to provide a range of services that meet the varied and changing needs of people within our community and beyond and to achieve this in a caring, consistent manner that reflects high standards.
Our aim is to provide a homely comfortable environment for all those who live with us and a friendly welcome for all who visit.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 27 Jun 2012 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 30 |
| Vacancy | No |
| All Private Bedrooms | |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Yes |
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Updated: 28 Nov 2024 |
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Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | The Clinical Leader is a Registerd Nurse experienced in care of the elderly. Our Team Leader in the Rest Home and Dementia area is also an experienced Registered Nurse. Registered Nurses are available to all Reidents 24/7. | |
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Yes | Qualified Physiotherapist contracted to attend Regency residents weekly. All new admissions assessed to establish their needs, treatment plan documented and carried out by the Physiotherapist, supported by hospital staff, ensuring continuity of care | |
| Occupational Therapist | Yes | Occupational Therapist works Monday-Friday providing professional input into specifc resident needs identified at an initial assessment, liaising with Physio on resident mobility needs and providing oversight and input into the daily activities programme | |
| Social Worker (on site) | No | Services of a Social Worker can be accessed via Community Service if requested by resident or family | |
| Activities Co-ordinator | Yes | Activities Coordinator manages the activities programme Monday-Friday, supported by the Occupational Therapist. Experienced in elder care and able to provide activities that are appropriate and relevant to the residents | |
| Hairdresser | Yes | Visits on a weekly basis, attending to residents in our hairdressing salon. Very experienced having provided a service to Regency residents over a long period. Is flexible if residents require hair done for special occasions | |
| Podiatrist | Yes | Contracted service, who is a qualified Podiatrist, providing a service to Regency residents over many years. Visits routinely 6 weekly but will provide additional service if requested. | |
| Dietitian | Yes | Contracted service by Qualified Dietitian available on request or when clinically indicated. Will visit and assess residents who require professional nutritional advice and support, provide treatment plan and assist staff to achieve set goals | |
| Accredited Visitors | Yes | Age Concern | |
| Kaumatua | Yes | Active relationship with several Marae and services that can assist Regency if a resident requests a Kaumatua. Kaumatua provide training sessions for staff to increase cultural understanding | |
| Chaplain/Spiritual Advisor | Yes | No in-house Chaplain available but regular Church services held at Regency by community Ministers, for those residents wishing to attend. Chaplains or Spiritual Advisor can be accessed if requested by resident or family | |
| Other Personnel | Yes | Administrator working Mon - Fri 9-5, with extensive experience in age care. | |
|
Updated: 27 Jun 2012 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Oxgyen supply is available to manage any emergency response with competent trained staff able to administer. Regular oxygen administration, ordered by the Doctor or Specialist, is provided as directed as part of the resident's treatment plan |
| Gastronomy/Nasogastric Management | Yes | Registered Nurses, that recieve additional training, are available ensuring these specific needs are managed safely and within the established resident treatment plan |
| End of Life/Palliative Care | Yes | |
| Wound Care | Yes | Wounds are managed according to current best practice standards, using up to date medical products. Additional advice is sought from Wound Management Specialist for any complex wounds ensuring the most effective management plan is in place. |
| Diabetic Care | Yes | Registered Nurses available to manage any diabetic needs ranging from diabetic diet, prescribed medication or insulin administration and be responsive to situations that can arise for people with diabetes |
| Continence Advice | Yes | |
| Stroke Rehabilitation | Yes | Staff work with the Physiotherapist to develop a realistic treatment plan providing on-going support and management of the resident |
| Infection Control | Yes | Regency has an active and comprehensive programme in place that fully meets required certification standards. Staff training and on-going surveillance of potential infection issues result in prompt and appropriate response to any identified problems |
|
Updated: 12 May 2010 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | There is an appreciation that residents may like to have some personal furniture items in their room or placed in the lounge for their use. This needs discussion with the Manager so the furniture is appropriate to the available space. |
| Single Rooms | Yes | All bedrooms in the hospital area are single rooms, maximising privacy |
| Alcohol Permitted | Yes | Residents are able to have their own supply of alcohol or can participate in "Happy Hour" when a glass of alcohol is served |
| Negotiate To Bring Own Pet | Yes | This can be raised with the Manager and would depend on the type of animal involved. Birds and fish can be more easily managed. |
| Phone Access In Own Room | Yes | There is a portable phone for residents use. If residents want to have a phone this can be installed. Installation and ongoing costs are at the resident's expense. |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | Hospital area can well cater for the younger person with a variety of disabilities. Dependant on funding being approved. |
| Lounges/seating areas | Yes | Separate dining room and lounge. TV available in lounge |
| Palliative Care Contract | No | However we provide end of life care for our residents. Hospice have close involvement during this time. |
| Day Programme for day stay clients | Yes | We can provide day care. Private paying clients only (includes those who use Carer relief funding) |
| Outings | Yes | Regular outings provided in the van.The frequency of outings for individual residents varies according to the type of outing and is rostered to some extent. |
| Whānau Room | No | If relatives wish to stay over we will do our best to make you comfortable at the bedside. Families are welcome to use staff facilities. |
| Residents Committee | Yes | Held monthly. All residents welcome to participate |
| Policy for management of challenging behaviour | Yes | Comprehensive policy and training ensures staff have a thorough understanding of managing behaviour events, should they arise. Aim of management is being observant and responsive to behaviour changes so situations can be diffused at the lowest level |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | Designated area outside of facility provided for smokers |
|
Updated: 13 May 2010 |
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Interests & Activities
|
Activity programme in place managed by Activities Coordinator and Occupational Therapist. All residents invited and encouraged to participate in activities of interest to them. Activities include: Big print books, Aromatherapy, Board games, Canine friends, Church service, Concerts, Cooking, Craft, regular Entertainers, Happy Hour, Housie, Music, Outings, Videos. For the more frail resident one on one activity, such as being read to, may be more appropriate. Resident/family assisted to access Advocacy service should the need arise. Information available in "Welcome to Regency" booklet given on admission. |
|
Updated: 12 May 2010 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Admission document clearly outlines services not included in fee. Manager can assist with any queries. | |
| Staffing qualifications and details | Qualified staff 24hours/7 days providing care and oversight/direction of Caregiving staff. Active staff training to maintain highly skilled staff. | |
| Details about meals | All meals cooked on site by Regency Food Service staff. Specific dietary needs or residents with cultural needs catered for. Breakfast in bed, other meals in dining room. Menu developed in liaison with qualified Dietitian. | |
| Associated Complexes | Orongo Rest Home, situated at Campbell's Bay North Shore, provides Rest Home and Secure Dementia accomodation. | |
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Updated: 12 May 2010 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Cook Island Maori | Yes | |
| English | Yes | All staff are required to speak English while working in the hospital area ensuring effective communication and understanding by all. Family supported to access interpreter services if appropriate |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Samoan | Yes | |
| Tongan | Yes | |
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Updated: 13 May 2010 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Inter denominational | Yes | Interdenominational clergy visit the facility and conduct a service on a rotational basis but can be requested to visit at any time. |
| Non denominational | Yes | |
| Roman Catholic | Yes | Lay members of the church visit individual residents as requested by resident or family. Priest will visit as required when requested |
| (Other comments) | Yes | Regency has no specifc religious affiliations and welcomes residents of any demonination. Religious visitors are always welcome to see any resident who wishes this to happen. |
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Updated: 12 May 2010 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Bus stop situated outside facility | |
| Shops | 1.00 Km | Dairy, florist |
| Mall | 1.70 Km | Birkenhead Shopping centre |
| Parks | 1.50 Km | Little Shoal Bay reserve Stafford Park |
| Library | 1.70 Km | New Birkenhead library now open |
|
Updated: 13 May 2010 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
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Updated: 12 May 2010 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.