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The Bayview

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At a glance
Vacancy
No
Care Suite Vacancy
Yes
Name
The Bayview
Category
Rest Home
Address
163 Waihi Road
Brookfield
Tauranga 3146
Postal Address
PO Box 6030
Brookfield
Tauranga 3146
Region
Bay of Plenty
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Anna Gildenhuys - (07) 571 5843
Owner
Oceania Healthcare - 0800 333 688
Village Sales Manager
Trudi Andersen - (07) 571 5844
Other services
Photos
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Close to Tauranga’s city centre, The Bayview offers options to suit different needs and budgets, with comfortable and luxurious Care Suites providing Rest Home and Hospital level care.

In a Care Suite, you can relax knowing you won’t have the upheaval of moving again if your needs increase. Choose from either a studio Care Suite with an open-plan bedroom and lounge, or a one-bedroom Care Suite with a separate bedroom and living area. Some Care Suites are large enough to accommodate couples, so you can be together – even if one of you requires Hospital level care.

All Care Suites have a heat pump and full ensuite bathroom, as well as a kitchenette with a fridge and a kettle – perfect for making a cuppa when friends and family come to visit. We also have options with private balconies and/or patios.

You own the right to occupy your Care Suite, so you can personalise it with your favourite furniture and treasured pieces. A DHB assessment is not required for care that is paid for privately.

In an enviable position overlooking the beautiful harbour and The Mount, The Bayview is set on more than 15 acres of park-like grounds. Around the corner from the expressway, just minutes from the city and with public transport outside the gate, it’s easy to balance an active social life and your leisure time. It’s also a breeze for family and friends to pop by or take you out and about to the shopping centres at Brookfield, Lakes Crossing and Bethlehem, or one of Tauranga’s famous beaches.

Entry age 65 years, no referral required.

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Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase.
Updated: 31 May 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Vacancy No
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Unknown
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 28 Mar 2024
Care Suite Bed and Vacancy Details
Care Suite Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 83
Care Suite Vacancy Yes
3 available 1 couple's Care suit
Care Suite Impending vacancy No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 28 Mar 2024
Testimonials
Testimonials
"We observed at first hand your devotion to the residents and especially those in the hospital wing who required 24/7 personal attention. At all times your concern for his continuing comfort and lessening of the stresses he was under were evident".

"I wish to thank you most sincerely for your love and care of Margaret these last eleven years".

"Every person without fail we have come into contact with has shown such kindness, professional care and love, you are truly an outstanding group of people"
Updated: 31 May 2023
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes 4 Registered nurses on duty until 23h00 and 2 from 23h00-07h00.
Nurse Practitioner 3 days Yes
Healthcare Assistants/Caregivers Yes Our Healthcare Assistants attend regular training and development to ensure that optimum services are provided to our residents each and every day.
Physiotherapist Yes Our Physiotherapsit works on a part time basis and is involved with assessment and support of residents and manages components of our training relating to moving and handling.
Occupational Therapist No Available as required
Social Worker (on site) No Available from the DHB
Diversional Therapist Yes
Activities Co-ordinator Yes Offering a leisure and activities programme 7 days a week
Hairdresser Yes Available 3 days per week and on appointment
Podiatrist Yes Visits every six weeks
Dietitian Yes Available on consultation basis assisting our Executive chef with diets and menus.
Kaumatua Yes Available if required
Chaplain/Spiritual Advisor Negotiable Resident's own minister/spiritual adviser can be contacted. Weekly church service and communion available to all residents.
Other Personnel Yes Our clinical staff are supported by guest service manager, housekeeping staff, hospitality staff, maintenance team, gardener, laundry staff, and contractors eg. security, electrician, plumbers, painter etc.
Updated: 31 May 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes If needed in emergency situations.
Gastronomy/Nasogastric Management Yes Referal to TPH and advice and assistants from District Nurses.
End of Life/Palliative Care Yes
Wound Care Yes Own wound care nurse on site
Diabetic Care Yes Working with diabetic society if needed.
Continence Advice Yes Continence nurse on site and easy access to continence product providers for advice and training.
Stomal Therapy Yes
Stroke Rehabilitation Yes Working with Stroke foundation.
Tracheotomy Care Yes
Spinal Injuries Care Yes Access to Spinal Unit in Auckland for assistance and advice.
Infection Control Yes Infection Control nurse on site with 3 monthly meetings including all sites.
Surgical Followup Yes Referal to TPH if required.
Psychiatric Care Yes Working closely with Mental Health Services for Older People.
Community Health Yes District nurses available if needed.
Clinical Management Yes Assisting and support to all nursing staff
Other Specialties Yes District nursing to assist with wounds, stomatherapy, incontinence.
Updated: 31 May 2023
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Updated: 31 May 2023
Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes 60 single Care Suites
Rooms suitable for a couple Yes 21 Larger Care Suites with separate lounge and large bedroom to accommodate couple living with full care
Ensuite Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes On request and paid by family
Wifi Yes
Resident can adjust heating in own room Yes Each room has its own individual heat pump/aircon system
Lounges/seating areas Yes Two large lounge areas - one on ground floor and one on Level 1 - both with large screen TVs.
Gay / LGBT IQ Friendly Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Outings Yes A leisure team who has planned daily activities, outings, shopping trips and other events such as RH bowling competitions etc.
Whānau Room Yes
Māori Kaupapa Yes Obtained on admission and respected.
Residents Committee No General resident meetings monthly. Encourage participation from residents.
Family Committee No Meetings bi-annual for all family members to attend with snacks and drinks and opportunity to raise any concerns or questions.
Newsletter Yes Every second month
Policy for management of challenging behaviour Yes Policy easily accessible to all staff and families can access on request.
Confused Residents Yes Staff attending training sessions on confusion and managing residents with difficult behaviour.
Smokers Room No Area for smokers outside building under roof.
Updated: 31 May 2023
Special Features
Special Features
- Brand new care facility with state of the art equipment

- Care suites with own ensuites and kitchenette providing a feeling of independence

- Wide screen TV in two large lounges

- Two elegantly appointed dining rooms with meals plated to your table prepared daily by our Executive Chef and his team

- Open and spacious facility with a resort-like feel

- Heating throughout facility

- Beautiful gardens

- Concierge services to provide that additional touch to daily living in our beautiful care suites
Updated: 31 May 2023
Interests & Activities
Interests & Activities
We provide and extensive activity program 7 days a week. All programs are planned in advance by our Diversional Therapist and the Activities team. We offer movie days, happy hour, crosswords, arts and crafts and many, many more. Also offered are visits from the mobile library and church services. We invite external speakers to address the residents on topics of interest and have a number of entertainers who provide music from pianists, violinists, singers, dancers - to name only a few.

All resident's needs are identified on admission and we ensure that they are slotted into the activities that are most likely to satisfy their cognitive, emotional and physical needs. BBQ's are organised regularly, weather permitting.

Residents are treated to van outings at least twice a week. Our Leisure team will take residents to parks, beaches, cafe's and mystery trips. We try to accommodate them being in nature as much as possible.

We find that interaction with young children delights our residents and therefore have children from near-by kindergartens and schools visiting where they provide residents with the opportunity to interact, play games and sing-songs for the residents.

A highlight in our residents' days are meal times! Our meals are prepared onsite by our Executive Chef and his team and we accommodate residents with specific dietary requirements as far as possible.
Updated: 31 May 2023
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Information available on request. Non-subsidized medication to be paid by residents. Residents with own private doctor responsible for doctor's fees.
Staffing qualifications and details Registered Nurse available 24 hour per day. Staffing levels according to legal requirements. Staff members include RN's, Health Care Assistants, Activity team, cleaners, laundry- and kitchen staff, maintenance staff, Physiotherapist, Occupational Therapist, Admissions coordinator, Administration Assistant, Receptionist, Guest Service Manager, Clinical Manager and Business and Care Manager. Contracted Doctors that visit the facility twice a week. Have access to specialists and provide 24 hour cover.
Details about meals Meals are prepared by our Executive Chef and his team and plated (restaurant style) to residents in the dining rooms. We can also provide meals in resident's rooms, should they prefer to dine in. Buffet breakfast option available to provide a greater choice and variety. Individual food preferences are respected. Menu's are planned by a team of Executive Chefs in conjunction with a dietitian to ensure we provide well-balanced meals.
Associated Complexes 60 Independent living villas.
Updated: 31 May 2023
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Bulgarian Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes Interpreter services accessible if required.
Mandarin Yes
Māori - Te Reo Yes
Samoan Yes
Other Information Yes Access to Interpreter services if necessarry.
Updated: 31 May 2023
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Denominations/Faiths represented Yes
Hindu Yes
Inter denominational Yes
Jehovah Witness Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Updated: 31 May 2023
Distances
Distances
Location Distance Details
Public Transport 0.30 Km Hopper bus, taxi service, mobility taxi are available.
Shops 1.00 Km Brookfield shopping centre - NZ Post, Pharmacy, Fruit and Veg, Bakery etc
Parks Facility is situated on a large section with beautiful views and trees and big gardens providing the feeling of a Park.
Library 3.00 Km Mobile Library visit the site every second Saturday.
Updated: 31 May 2023
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes Receiving information and booklets.
New Zealand Council of Christian Social Services (NZCCSS) No Receives news letter.
Registered Retirement Village? Yes
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 31 May 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.