Resthaven on Vogel
At a glance
- Vacancy
- No
- Care Suite Vacancy
- No
- Name
- Resthaven on Vogel
- Category
- Rest Home
- Address
- 6 Vogel Street
Cambridge
Cambridge 3434 - Region
- Waikato
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Rachel Jones - 07 827 6097
- Owner
- Cambridge Resthaven Trust Board - Community owned
- Chief Executive Officer
- David Hall - 07 827 6097
- Receptionist
- Maureen Pruden - 07 827 6097
- Sales
- Sandra Fairhurst - 07 827 6097
Other services
Photos
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Map
Cambridge Resthaven - Community Charitable Trust - 100% owned by the Cambridge community.
Vision: Helping the older members of our Community to enjoy the lives that they choose by providing individualized support and care. Providing a way of life that exceeds the individual's expectations
Mission: Cambridge Resthaven, a community-owned organization that, in a dignified and respectful manner, offers flexible individualized care, support and services to enhance the lives of the older members of our community.
VALUES: -
Respect - we respect you – Residents, families/whanau & colleagues.
Care – we care about you.
Support – we believe support is essential.
Sustainability – we recognize sustainability in our journey together.
Care Service:
Continuing Care (Hospital)
Resthome
Memory Care (Dementia) - Tui
Support of Independence: Village, Apartments, Respite, Meals on Wheels, Community Visiting Service, To & Fro Driving Service.
Advocacy & Support: Sense of Resthaven community
Palliative
End of Life care
Vision: Helping the older members of our Community to enjoy the lives that they choose by providing individualized support and care. Providing a way of life that exceeds the individual's expectations
Mission: Cambridge Resthaven, a community-owned organization that, in a dignified and respectful manner, offers flexible individualized care, support and services to enhance the lives of the older members of our community.
VALUES: -
Respect - we respect you – Residents, families/whanau & colleagues.
Care – we care about you.
Support – we believe support is essential.
Sustainability – we recognize sustainability in our journey together.
Care Service:
Continuing Care (Hospital)
Resthome
Memory Care (Dementia) - Tui
Support of Independence: Village, Apartments, Respite, Meals on Wheels, Community Visiting Service, To & Fro Driving Service.
Advocacy & Support: Sense of Resthaven community
Palliative
End of Life care
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 20 May 2024 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 28 |
| Vacancy | No |
| Please contact Resthaven 07 827 6097 for more details. | |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Yes from $40.00/day up to $40.00/day as at 18 Sep 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 20 Dec 2024 |
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Care Suite Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 12 |
| Care Suite Vacancy | No |
| Care Suite Impending vacancy | No |
| Care Suite Short stay considered | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
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Updated: 20 Dec 2024 |
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Testimonials
| Ref #3395 April 2020 " Thank you Rachel, we Just wanted to say to all the wonderful staff at Resthaven that we are thinking of you and your families as you provide such a safe and secure haven for all your residents. The meticulous care and support you offer to families, friends and staff is amazing and we truly appreciate it. Thank you for your kindness and compassion – you guys rock!! With huge respect." Ref #3396a April 2020 " Thank you so very much for all you are doing for our loved ones. It's good hearing the details and updates. I feel that my mum is in the safest possible hands and place. Resthaven is a refuge, a sanctuary during this Covid crisis. Much love to you all. Keep safe". Ref #3434 August 2020" As her stay was during Covid lockdown, we realize there were limitations out of your control. We did appreciate your high standards to keep patients safe. Staff were kind and caring and always ready to listen and most helpful." Ref #3435 September 2020 "They looked after mum through some very testing times, and there was always someone I could talk to. I would recommend Resthaven to anyone needing heartfelt care." Ref #3435a September 2020 "Thank you for your great communication updates. I am so grateful that I can continue to visit my Mum. I appreciate that Resthaven understands how vital it is for our loved-ones to see their family". Ref #3472 December 2020 " Mr & Mrs Claus - such a delight and joy to have these two staff members come into Tui with a trolley of goodies, a bright smile and a guitar. Residents and staff all joined in the signing of Christmas carols. thank you for bringing such joy to our residents. Ref #3473 January 2021 " DT team did an exceptional job on Christmas Day. Decorations on the tables were enjoyed and appreciated by the residents and their family members. they were so impressed with your efforts and the beautiful decorating." Ref #3512 April 2021 "Thank you for the mighty performance at special breakfast this morning. To the cooks and all the staff helping with presenting a lovely, hot, cooked breakfast. Yum Yum" Ref 3520 May 2021 " A Fashion Show - what a great idea and such a fun afternoon for mum. Thank you to everyone involved." Ref #3523 June 2021 "I have nothing but admiration and grateful thanks to give to the staff of Tui wing at Resthaven for the love and care my husband received during his time with you. Caring for dementia is an unenviable task and never once did I see any hint of frustration or lack of empathy. The decor could be described as tired, but for me that paled into insignificance in the overall picture. Ref # 3536 September 2021 Resthaven is a nice homely place to come into, where visitors sense the people in your care are treated with dignity and warmth. Ref #3538 October 2021 “I was so thankful and comforted that my husband was cared for in Resthaven. All the staff were great, especially the HCAs". 22/12/21 Ref 3458 “Staff provided an outstanding service, via email too.” Your facilities are excellent, with kind friendly, helpful and professional staff. When aunty passed, we received the loveliest support and were kept informed. Thank you , you are very special people who do a wonderful job. May 2022 To all the team at Resthaven Thank you for these Covid updates. They are much appreciated. Even more than that, thank you for all the work that has been done in the past two years to keep our loved ones safe. You have had a lot of extra responsibility and work through these different and difficult times. It must have been hard on you and your families. It has given us peace of mind to think that our family members are being treated with patience and kindness. We can’t thank you enough. November 2022 Ref #2748 from Family of resident who stayed in both Village and latterly resthome:- To all of you lovely people at Resthaven who have showed mum and dad such care, kindness, patience and good humour over the years. We are missing dad like crazy but are still comforted by him going pretty much on his own terms and with so much lovely care around him. Thank you and best wishes to you all for some joy & peace over Christmas and the New Year, with our very kindest regards and gratitude. December 2022 Ref #2821 from family of resident who was in RHLC. Thank you for taking care of mum over the last 12 months. I'm Impressed with your caring and patient approach to whatever comes your way. Hope you get a well-deserved break over Christmas. November 2023 Ref #4265 Camp mother went above and beyond to welcome my parents into Resthaven. The room was immaculately clean, and they had such a warm reception. Thank you so much from our family. November 2023 Ref #4269 The RNs gave my parents such a warm welcome when they arrived at Resthaven. They introduced themselves and went about the admission process with a very happy and friendly manner. Our family would like to thank them very much for such a pleasant start. November 2023 #4263 The kitchen staff prepared a trolley of delicious food and drinks on the day my parents arrived at Resthaven, too late for lunch. It was fabulous and could have been served at any top hotel. Thank you so much, our family really appreciated it. |
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Updated: 20 May 2024 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have a team of Registered Nurses, providing registered nurse cover within Resthaven. We also have a Nursing Director, a Clinical Nurse Leader, 1 E.N and a stand alone Education Facilitator (also an RN) Our CEO and GM are also both Registered Nurses. | |
| Enrolled Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | All our HCAs are fully trained. | |
| Physiotherapist | Yes | Our physiotherapist is on site two days a week. We also have an Assistant Physiotherapist who works three days a week. | |
| Occupational Therapist | Yes | ||
| Diversional Therapist | Yes | Tracy is our qualified Registered Diversional Therapist (DT) who overseas the activities programme to ensure they are meaningful for residents and meets their needs/wishes, promoting community interaction and involvement. | |
| Activities Co-ordinator | Yes | Our Diversional Therapist is supported by a team of activity assistants to run a full programme which includes 1:1 time, group fun & trips into the community. | |
| Hairdresser | Yes | We have a local hairdresser providing this service at Resthaven on Thursday & Friday. Appointments can be made at reception. | |
| Podiatrist | Yes | Podiatrist visits six weekly | |
| Dietitian | Yes | Contracted as required | |
| Accredited Visitors | Yes | ||
| Kaumatua | Yes | Available as required. | |
| Chaplain/Spiritual Advisor | Yes | We have volunteer chaplains who visit residents, supporting them as they wish and their family in times of need. | |
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Updated: 20 May 2024 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have oxygen cylinders and oxygen concentrators available. |
| Gastronomy/Nasogastric Management | Yes | R.N.s are fully trained to manage PEG and nasogastric tubes. |
| End of Life/Palliative Care | Yes | Cambridge Resthaven follows the Te Awa Whakapiri principles and processes in caring for those who have palliative care needs and we liaise closely with Hospice. Residents are nursed and supported with care and dignity in the privacy of their own room. We ensure that whanau/family and close friends are supported and comforted by the care and support given and we have the ability for families/whanau to stay if they wish. |
| Wound Care | Yes | Strong links to Te Whatu Ora Waikato Wound Nurse specialist. All our R.N.s receive full wound care training and ongoing education through the Te Whatu Ora. |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | Our physiotherapist and physio assistant can provide this service. |
| Tracheotomy Care | Yes | |
| Infection Control | Yes | Resthaven benchmark with 8 other community Charitable Trusts within the greater Waikato (C.T.C.A. community Trusts in Care Aotearoa) |
| Clinical Management | Yes | We have a Clinical Nurse Leader and also a Nursing Director. |
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Updated: 20 May 2024 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | This is available (vacancy dependent) please contact reception 07-827-6097 to ask about availability. |
| Carer Support | Yes | This is available (vacancy dependent) please contact receptionist on 07-827-6097 |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | This is available (vacancy dependent) please contact our receptionist on 07-827-6097 |
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Updated: 20 May 2024 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents are encouraged to personalize their rooms with their own possessions and furniture as they wish, however we prefer to use Resthaven fully electric beds for resident and staff safety and comfort. |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | Limited. |
| Ensuite | Yes | We have a number of ensuites rooms. |
| Alcohol Permitted | Yes | Resthaven does have a happy hour weekly in the evenings prior to evening meal. |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | Some rooms have jack points. Personal phone charges are billed to the resident through their chosen supplier. Some residents choose to have their own mobile phone on prepaid plans. |
| Cater for under 65 yrs with Disability | Yes | Please discuss your requirements with our Clinical Nurse Leader or General Manager. |
| Lounges/seating areas | Yes | There are several areas including easily accessible outside areas. |
| Palliative Care Contract | Yes | Cambridge Resthaven follows the Te Awa Whakapiri principles and processes in carding for those who have palliative care needs and we liaise closely with Hospice. Residents are nursed with care and dignity in the privacy of their own room. |
| Outings | Yes | Resthaven has two vans, one of which is a mobility van for up to 5 wheelchairs and 3 cars available. See also the section on activities. |
| Residents Committee | Yes | Residents' meetings are held monthly where any issues can be raised. We also conduct regular questionnaires/Satisfaction Surveys and use the results of these to help us improve our services. |
| Newsletter | Yes | A newsletter to residents called 'Our Say' is published monthly. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Rural Setting | Yes | Surrounded by greenbelt and park, Resthaven on Vogel is located just a short stroll to Cambridge township. Many of the rooms have a rural outlook over the paddocks of spring flowers, Tuis and Pukekos. There is also a community garden very close to Resthaven. |
| Smokers Room | Yes | Resthaven is a smoke free building except for one designated outside area for residents only. |
| Smoking Permitted | Yes | We have an outside designated smoking area for residents. For safety we do not have smoking inside. (Staff and visitors not permitted to smoke on the campus). |
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Updated: 20 May 2024 |
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Special Features
| Cambridge Resthaven is a Community Charitable Trust, 100% owned by the Cambridge Community. We believe that as there are many individuals living at Resthaven, all have different personalities, values and beliefs, so that no-one philosophy will 'fit' or meet everyone's needs. With this in mind Resthaven utilize a number of philosophies to guide us in our interactions with individuals as follows (this list is not exhaustive); * HUMANITAS - We cannot cure old age - "care" is secondary to living. 1. Everyone wants to be in control of his or her own life. If one's brain is still functioning, that person can and wants to decide for him/herself what is important. 2. People would actively participate as much as able "too much care is worse than too little care" because skills atrophy. 3. there are no "us's" and "thems" - meaning those in need of care and the professionals who give it - but rather we are all apart of an extended family who share common goals. 4. The YES culture - All concerned (management, employee, family, client, volunteer) will need a positive attitude towards any request concerning the wish to be in control and actively participate or have new ideas. *V.I.Ps - V = Values people - Values and promotes the rights of the person, recognizing we can all learn from each other. I = Individual's needs - Provides individualized care according to needs - we are all different. P = Perspective of service user - Understands support and care from the perspective of the person - putting yourself in the other person's shoes. S = Supportive social life and environment - recognizing the benefits of socialization e.g. reduced risk or depression, stronger immune system and eliminating loneliness. *NAMASTE - "To honour the spirit within" - Recognizing and ensuring that all support/care and activities help bring pleasure to people. Keeping a person clean, fed and groomed is not living - it's existing. People need to feel wanted, loved and feel as if they can still contribute (Namaste Care TM) *NORMAL LIFE: Activities of daily living are the things we normally do e.g. feeding ourselves, bathing, dressing grooming, housework, shopping, cooking, caring for others, caring for pets. All of these aspects should be part of our resident's day, promoting independence and to be part of normal life. Cambridge Resthaven provides a quality, personalized care. We respect the dignity and individual rights of our multicultural society. We demonstrate a caring manner. We strive for excellence in service delivery. We will advocate for those in our care. We don’t want people just to exist but to experience quality of life. Cambridge Resthaven was built with the money raised by the community and is run by the Cambridge Resthaven Trust Board. OUR FACILITIES Our facilities are well maintained and upgrades completed so that we continue to play a major role in the support of the elderly residents of Cambridge and districts. We are well resourced and have appropriate equipment such as electric beds,vans,wheelchairs, and Spark of Life equipment. There are many small areas for private, quiet time dotted around the facility. We also have 2 lounges and 2 dining rooms. HISTORICAL BACKGROUND Fundraising for a rest home in Cambridge was started in 1964 by the members of the Fencourt Country Womens' Institute. The project caught the attention of local people and what eventuated was to be the town's first Resthome which opened in 1972 - RESTHAVEN. The journey began with an early bequest made by Miss Alice Hanlin and the establishment of the Cambridge Resthaven Trust. Widespread community support was demonstrated by the range of organisations represented on the inaugural Trust Board i.e. Lions, Rotary, RSA, Federated Farmers, Federation of Country Women’s Institutes, Borough Council. MILESTONES Rest home 1972, First Cottages 1974, Continuing Care (Hospital) 1979, Intermediate Care Wing 1985, The Quiet Room 1988, Resthaven Close 1994, New Hospital Wing (MacDiarmid) 2007 Memory Enhancement Unit (Dementia) 2010. Renovated Hospital Wing Bellbird 2012 Views on Vogel (Village extension) 2014 - 2016 Community Menz shed 2016 24th April 2020 purchased Resthaven on Burns Street Campus September 2020 Purchase of To & Fro Driving Companion Service Apartment Project build commenced 2022 50th Birthday celebrated 26 November 2022 (Excerpts taken from – ‘Cambridge Resthaven 25th Anniversary of Opening 1972 –1997’ Eris Parker) FRIENDS OF RESTHAVEN FOUNDATION The needs of the older person are changing as people live longer and social norms place a greater focus on moving away from facility care to active, independent living. Families are more dispersed and therefore have less capacity to provide support to older members of their family, and the gap between available funding and peoples needs is ever growing. The Resthaven Foundation's focus is to fundraise for services, care options and aged-care education for the Cambridge and Waipa/Matamata/Piako communities. The emphasis is on making services and facilities, linked to the Foundation, accessible and affordable, wherever a person chooses to live - in a retirement village, resthome or in their own home. VISITORS Visitors are always welcome. However, we do ask for Infection Control and Health & Safety that all visitors pre-arrange their visit. (Please do not visit if you are unwell and masks are still required when visiting aged care facilities.) There are tea/coffee making facilities for visitors. If residents would like family members to join them for a meal this can be arranged with the staff on duty. There is a small charge for meals - please ask at reception. |
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Updated: 20 May 2024 |
Interests & Activities
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Our full and varied hobbies programme runs all day. Our commitment to this is demonstrated by our engagement of a qualified Registered Diversional Therapist, an Activities Assistant team and many volunteers plus ongoing training with HCAs on how to provide meaningful and fun activities. The following gives an indication of the types of interests and activities within Resthaven: Concerts/internal and external entertainers, pianist and singing groups. Visiting chaplain, weekly devotions. Sing-a-longs, daily exercise sessions, massage and laughter group. Email, regular visits from local kindies and schools. Cards, bingo, bowls (Inter Resthome Competitions) Rumikub, Armchair Travel and scrabble group. Extensive garden, walking path, indoor and outdoor games. Cooking/baking, videos, music, newspaper reading, quizzes, shopping, television are available in the lounges, (and many bedrooms have televisions provided). Aroma therapy and Namaste. Pet therapy visits and Spark of Life games and fun. BBQs, organ ,pianos and ukeleles regularly used. We have a large selection of videos, CDs and DVDs available for residents to borrow. Externally we utilize Stroke club, Care and Craft, Senior Citizens, Alzheimers Society, MS Society, Age Concern, Lions and Rotary. Shows/theatre, cafe, pub and garden visits, especially the Community Garden just across our driveway. ‘The Waikato Times’ is available for residents to read daily but if residents would like their own copy of papers these can be ordered and are paid for by the resident. 'The Cambridge Edition' and 'Cambridge News' is freely available. Our extensive grounds are easily accessible for those who like to walk or wheel themselves outside. (We have many wheelchairs and comfortable mobility chairs available for use). |
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Updated: 20 May 2024 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Arrangement for payment of fees must be made on admission. The fee does not cover personal items of clothing and toiletries, dentures, glasses, hearing aids, razors, batteries or special items of equipment or specialist medical appointments or x-rays. If residents are eligible for a High Health User Care the resident’s GP will arrange this. Please contact the Manager for full details of fees and process of payment. | |
| Staffing qualifications and details | Cambridge Resthaven is well staffed as part of the commitment to quality care. The team includes CEO, GM, Nursing Director, Clinical Nurse Leader, Education Facilitator, Registered Nurses, Team Leaders and H.C.A.s. Our team of nurses and caregivers assist residents with all their personal care needs, encouraging our residents to maintain as much independence as possible, in particular we encourage selfcare and mobility. Our Diversional Therapist and Physiotherapist provide a support and maintenance programme for our residents. Residents at Vogel Street may retain the service of their own General Practitioner (GP) Cambridge based. Continuing care (hospital) level of care residents will be seen monthly. Your GP fees are included in the fee. Residents are welcome to ask their GP to visit more often, however this will be at their own expense. Referrals to specialists are arranged as required but any specialist fees are not included in the general expense. Medication is provided and administered as requested by the doctor and if prescribed is included in the fee. Any medications of personal choice or non-subsidized medications will be charged to the individual resident. In general, all medication is administered by the Nurse/HCA on duty, but if requested and agreed by the GP, resident may look after their own medication needs. We ask those who are taking non-prescribed or household remedies to tell the Nurse so that the GP can check for any possible reactions with prescribed medication. Our cleaning is in-house and our dedicated team ensure Resthaven is kept clean and spotless. | |
| Details about meals | We provide a varied menu that is approved by a dietitian, We make every effort to provide residents with any special requests or needs. Catering is provided by CaterPlus. All meals are cooked on site by the CaterPlus team. We make every effort to provide residents with any special requests or needs. For residents with eating or swallowing difficulties we utilize "PureFoods". (PureFoods is a NZ company that provides natural, appetizing food with essential nutrients that are easy to chew, swallow and digest - www.https://thepurefoodco.com) Meal hours are as follows: Breakfast 7.30am - 9.00am available in dining room. TUI - 7.30am - 9.00am whenever suits the resident. For continuing care residents - in the resident's bedroom around 8.00am Dinner between 12.00 noon and 1pm in dining rooms Tea between 5.00pm and 5.45pm in dining rooms. Morning, afternoon tea and supper are available. A happy hour is held weekly prior to the evening meal. | |
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Updated: 20 May 2024 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Filipino | Yes | |
| Māori - Te Reo | Yes | |
| Other Details | Yes | Kiribati |
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Updated: 20 May 2024 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Non denominational | Yes | When the home was established people did not want to link it to any particular church or religious body. Devotions are also held weekly. |
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Updated: 20 May 2024 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 Km | |
| Shops | 2.00 Km | Cambridge Township |
| Mall | 2.00 Km | Cambridge Township has some covered shopping areas. |
| Parks | 0.01 Km | |
| Library | 2.00 Km | We have a large selection of books for residents to use at Cambridge Resthaven. The town Library is a short trip away. |
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Updated: 20 May 2024 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
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Updated: 20 May 2024 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.