Phoenix House Rest Home and Hospital

Tēna Koutou Katoa,
Phoenix House is a family owned, 20 bed Resthome and 10 bed Private Hospital that was established in 1987. We provide long term residential care for the elderly of our immediate community and also to the wider Waikato region.
We have a registered nurse on duty 24 hours per day and we have a fantastic team of health care assistants who provide round the clock care for our residents. All health care assistants are engaged or have completed the ACE course and Clinical training online. Our staff speak Māori, English, Mandarin, Samoan, Fijian, Filipino, Thai and German.
The Hospital is able to cater for long term hospital level care residents but we are also able to provide primary care beds for the local GP’s and palliative care beds.
The following are the contracts we have with Te Whatu Ora and can be accessed by yourselves at any time:
1.ARRC Residential care (Long term Hospital and Resthome)
2.Residential Respite Services
3.Long Term Support-Chronic Health Conditions – Residential
4.Residential –Non Aged Long term care
5.Primary Care Inpatient Services
6.Transitional care service
7.Palliative care service
8.Day care service
9.Meals on Wheels
We work closely with the local GP’s of our area and we have access to Occupational Therapists, Physiotherapists and other community based services as required.
We can be contacted at any time for information or advice and always happy to have referrals. We have had our last certification audit in September 2021 and have been given 3 years on the certification cycle.
We have provided a high quality of care and service to our community for over 37 years and are always happy to go the extra mile for our residents or clients.
Ma te huruhuru ka rere te manu - Collectively we will work to provide a high quality of care to those we serve.