Patrick Ferry House
At a glance
- Vacancy
- No
- Name
- Patrick Ferry House
- Category
- Rest Home
- Address
- Highgrove Village & Patrick Ferry House
47 Condor Place
Albany
Auckland 0632 - Region
- Waitemata
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Margaret Rakai - 09 444 6655/ 0225301905
- Owner
- Patrick Ferry House Ltd - 09 447 1551
Other services
Photos
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Map
The close proximity to Highgrove Retirement Village allows couples and community friends to remain together and connected, even when circumstances dictate a more intensive level of care is required for one of our residents.
Consistent with our FAMILY FIRST ethos, the Highgrove concept is all about keeping family and loved ones together. Patrick Ferry House Aged-Care Hospital was designed to be closely connected with the independent living apartments – literally just a short internal walk away.
Patrick Ferry House provides a range of aged care needs. We offer: day, respite, rehabilitation & recovery, full rest home and palliative care. Our team of trained Registered Nurses and Healthcare Assistants provide support when required while always encouraging our residents to maintain their dignity and independence as much as possible.
Our single occupancy rooms are modern in function and are designed to make you feel more at home. They are equipped with emergency response systems to ensure you feel a sense of comfort and security. Each room has a private ensuite and access to either our Mediterranean courtyard or an individual balcony.
Designed to keep family and loved ones together, the hospital is closely connected with the independent living apartments – literally just a short internal walk away. We provide four comfortable lounges for use by our residents and their families. You can enjoy time with company, participate in some activities or relax with a bit of TV. You can even get a breath of fresh air in the courtyards right off the lounge. With a dining room and kitchenette on each floor of the hospital, a cup of tea or coffee is always close at hand.
Consistent with our FAMILY FIRST ethos, the Highgrove concept is all about keeping family and loved ones together. Patrick Ferry House Aged-Care Hospital was designed to be closely connected with the independent living apartments – literally just a short internal walk away.
Patrick Ferry House provides a range of aged care needs. We offer: day, respite, rehabilitation & recovery, full rest home and palliative care. Our team of trained Registered Nurses and Healthcare Assistants provide support when required while always encouraging our residents to maintain their dignity and independence as much as possible.
Our single occupancy rooms are modern in function and are designed to make you feel more at home. They are equipped with emergency response systems to ensure you feel a sense of comfort and security. Each room has a private ensuite and access to either our Mediterranean courtyard or an individual balcony.
Designed to keep family and loved ones together, the hospital is closely connected with the independent living apartments – literally just a short internal walk away. We provide four comfortable lounges for use by our residents and their families. You can enjoy time with company, participate in some activities or relax with a bit of TV. You can even get a breath of fresh air in the courtyards right off the lounge. With a dining room and kitchenette on each floor of the hospital, a cup of tea or coffee is always close at hand.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 8 Oct 2024 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 10 |
| Vacancy | No |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Yes from $60.00/day up to $80.00/day as at 26 Nov 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
|
Updated: 24 Dec 2024 |
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Testimonials
| "Dear Margaret, PFH staff, nurses and caregivers, I just wanted to extend a heartfelt thank you to you all for the wonderful care for our beloved Mum Nella. When I popped in with her ironing today, I found her wearing a beautiful yellow blouse that I hadn't seen before. She proudly told me that "they all had one" especially to celebrate Daffodil Day. Please tell Danny that was so very proud to be wearing her special blouse today - such a kind gesture on his part! Mum looked beautiful, with her hair done nicely, makeup expertly applied, and wearing some matching jewellery. She looked radiant as I complimented her on how beautiful she was looking. I can see that she feels loved and very content. This is thanks to you all... I was brought to tears with gratitude for the way she is cared for with such humanity. We can't thank you enough Please know that all those extra little gestures, the kind words, the friendly smiles and life stories you all share with Mum do not go unnoticed. We are incredibly grateful to you all" - Nella's Family Our grateful thanks to the staff and management of Patrick Ferry House where Mum was very well cared for with affection and respect. We know she had happy times at Patrick Ferry House ... Eileen's family Thanks to all the lovely carers, we can't thank you enough for all you do for Mum ... Tanya & family I really appreciate the care and support you provided my Mother. The encouragement provided really helped in getting her mobile again ... Gary Thank you so, so much for your care, your patience and kindness over the last few months shown to my Dad, myself and my family ... Judi A big thank you for all the care you have shown me in the short time I have been at Patrick Ferry House. Everyone has been very kind ... Mike (Interim Care Resident) |
|
Updated: 4 Sep 2024 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Our duty Registered Nurses are an integral part of our Clinical Team. | |
| Healthcare Assistants/Caregivers | Yes | Our Team Leaders and Healthcare Assistants are very caring and bring a variety of experience and knowledge to our Clinical Team. | |
| Physiotherapist | No | Darrell, our Physiotherapist, visits us regularly to assess our Residents and their physiotherapy needs. | |
| Diversional Therapist | Yes | Laura, our Diversional Therapist and Eve, our Activities Co-ordinator work to offer an interesting and interactive activities programme for our residents. | |
| Activities Co-ordinator | Yes | Eve, our Activities Co-ordinator manages the activities on our ground floor and Laura , our Diversional Therapist manages the activities on our first floor. | |
| Hairdresser | Yes | Donna, our Hairdresser visits our residents weekly. | |
| Podiatrist | Yes | Our Podiatry Team are part of the Hapi Podiatry Group. | |
| Dietitian | Yes | Our Dietitian reviews our menu and visits us upon request. | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Negotiable | ||
| Other Personnel | Yes | ||
|
Updated: 3 Jul 2024 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| End of Life/Palliative Care | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| ACC Rehabilitation | Yes | |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
|
Updated: 3 Jul 2024 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Carer Support | Yes | |
| Other Short Stay Programme | Yes | |
| High Care Needs | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 3 Jul 2024 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | However, under the direction of our Clinical Team. |
| Phone Access In Own Room | Yes | A phone in your room is your responsibility to set up with Chorus and is a private cost. |
| Wifi | Yes | |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Palliative Care Contract | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | |
| Whānau Room | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | However, we are not a psycho-geriatric or secure dementia hospital. |
| Confused Residents | Yes | |
| Smokers Room | Yes | Outdoor smoking area for our residents. Our building is a smoke free building. |
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Updated: 3 Jul 2024 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 3 Jul 2024 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.