Palms Home & Hospital
At a glance
- Vacancy
- No
- Name
- Palms Home & Hospital
- Category
- Rest Home
- Address
- 54 - 56 Puhinui Road
Papatoetoe
Auckland 2025 - Postal Address
- 56 Puhinui Road
Manukau
Auckland 2104 - Region
- Counties Manukau
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
Personnel
- Manager
- Nilam Naidu - 09-2785966
- Owner
- Palms Home & Hospital
Other services
Photos
Map
Reviews
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We offer a safe, warm friendly Home encouraging independence, giving understanding and recognising the need for love and quality of life.
OUR PHILOSOPHY:
To provide a quality holistic environment in which we are dedicated to ensuring our resident's live in an atmosphere of respect and friendliness, to have their cultural (Te Taha Whanau), psychological (Te Taha Hinengaro), physical (Te Taha Tinana), and spiritual (Te Taha Wairua) needs met in a skilled caring manner.
OUR PHILOSOPHY:
To provide a quality holistic environment in which we are dedicated to ensuring our resident's live in an atmosphere of respect and friendliness, to have their cultural (Te Taha Whanau), psychological (Te Taha Hinengaro), physical (Te Taha Tinana), and spiritual (Te Taha Wairua) needs met in a skilled caring manner.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 24 Jan 2023 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 10 |
| Vacancy | No |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
| Updated: 18 Apr 2024 | |
Testimonials
| "I wish to thank you all for all your kindness and support towards my wife. My darling was in very good hands in the last few months of her life. Once again many many thanks for making her last few days very restful. I will always remember you all and be forever grateful." "Thank you to all staff for the wonderful care you gave our mother. You were all very supportive and she was very well cared for. We are most grateful." |
| Updated: 24 Jan 2023 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Registered Nurse on duty 24 hrs, 7 days a week. | |
| Healthcare Assistants/Caregivers | Yes | Caregivers on duty 24hrs, 7 days a week | |
| Physiotherapist | Yes | Physiotherapist contacted as and when required | |
| Occupational Therapist | Yes | ||
| Diversional Therapist | Yes | ||
| Activities Co-ordinator | Yes | The Activities are held daily.There is a good varied programme for all residents | |
| Hairdresser | Yes | ||
| Podiatrist | Yes | Yes, Routine Visits | |
| Dietitian | Yes | All menus are referred to the dietitian. Dietitians contacted as and when required | |
| Accredited Visitors | Yes | We have close contact with all departments of care | |
| Kaumatua | Yes | We are able to assist with providing a Kaumatua if one is required. | |
| Chaplain/Spiritual Advisor | Yes | We are able to assist with providing a Chaplain/Spiritual Advisor if one is required. | |
| Other Personnel | Yes | Management and Directors | |
| Updated: 24 Jan 2023 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| End of Life/Palliative Care | Yes | |
| IV Antibiotic Capability | Yes | |
| Dialysis | Yes | We care for Dialysis residents. |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| ACC Rehabilitation | Yes | |
| Tracheotomy Care | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
| Other Specialties | Yes | Dialysis Care PEG Feed NGT Feed OPVIA |
| Updated: 24 Jan 2023 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We offer short stay accommodation on a casual or regular basis. |
| Carer Support | Yes | We offer short stay accommodation on a casual or regular basis, providing relief for people who care for their elderly relatives at home. |
| Other Short Stay Programme | Yes | Day Care |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
| Updated: 24 Jan 2023 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Always a consideration |
| Single Rooms | Yes | With ensuites |
| Rooms suitable for a couple | Yes | |
| Connecting Rooms | Yes | |
| Ensuite | Yes | Individual rooms with ensuites |
| Alcohol Permitted | Yes | |
| Phone Access In Own Room | Yes | We have a telephone in each wing for residents use as well as a hands free phone which can be taken to a resident. Phone can be installed in room. |
| Resident can adjust heating in own room | No | The under floor heating remains on constantly |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | We have 2 lounges and sheltered outdoor areas |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | Day care is offered 6am to 6pm. There is no time limit. Please feel free to contact manager to discuss. |
| Outings | Yes | Weekly outings and shopping days |
| Whānau Room | Yes | This room is available 24 hours 7 days a week for private use, if a Resident and their family need it. |
| Māori Kaupapa | Yes | Can be easily accessed |
| Residents Committee | Yes | |
| Policy for management of challenging behaviour | Yes | All staff are trained in the management of challenging behaviour |
| Confused Residents | Yes | Promoting routine and a calm environment |
| Smokers Room | Yes | Outside closed in deck area |
| Smoking Permitted | Yes | Smoking is permitted in the designated outside sheltered areas. |
| Semi-Secure | No | Two out door garden settings, fully fenced |
| Updated: 24 Jan 2023 | ||
Special Features
| Home is one level - no steps or stairs - exceptionally wide hallways Individual rooms with connecting ensuites Continuity of care - may continue your stay at Palms if you become ill, and require hospital level of care. Hospital rooms are integrated into our facility. Tray service as required for those who are unable to attend the Dining Room. |
| Updated: 24 Jan 2023 |
Interests & Activities
|
Daily Art, Craft and Activity programmes to suit all cultures and desires Happy hour and Birthday celebrations Exercise, Music, Sing a longs, Physio needs, massage therapy, games, Entertainers TV's, Movies, Videos, Trips, shopping and coffee outings, Age Concern, BBQ, Bingo, Breakfast in bed, Canine friends, Church, Entertainers, Electric beds, Games, Garden, Gardening, Fax, Happy Hour, Indoor Games, Newspaper reading, Outings, Shopping, Singing, RSA |
| Updated: 24 Jan 2023 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please contact Manager | |
| Staffing qualifications and details | Friendly and competent staff | |
| Details about meals | Home cooked meals | |
| Updated: 24 Jan 2023 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Cantonese | Yes | Staff |
| Chinese | Yes | Staff |
| Chinese dialect | Yes | |
| Cook Island Maori | Yes | Staff and residents |
| Dutch | Yes | Staff and resident |
| English | Yes | Staff and residents |
| Fijian | Yes | |
| Fijian Indian | Yes | Staff and residents |
| Filipino | Yes | Registered Nurse |
| Hindi | Yes | Staff and residents |
| Interpreter | Yes | |
| Mandarin | Yes | Staff |
| Māori - Te Reo | Yes | Residents |
| Niuean | Yes | Staff and residents |
| Punjabi | Yes | Staff and residents |
| Rarotongan | Yes | |
| Samoan | Yes | Staff and residents |
| Tongan | Yes | Staff and residents |
| Updated: 24 Jan 2023 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Christian | Yes | |
| Hindu | Yes | |
| Muslim | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Roman Catholic | Yes | |
| Seventh Day Adventist | Yes | |
| Sikh | Yes | |
| (Other comments) | Yes | AOG Catholic |
| Updated: 24 Jan 2023 | ||
Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Chinese | Yes | |
| Halal | Yes | |
| Indian | Yes | |
| Other | Yes | Pacific Island |
| Vegetarian | Yes | |
| Updated: 24 Jan 2023 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Public Transport is two minutes away Train Station 5 minutes away Airport is 15 minutes away | |
| Shops | We are two minutes from Manukau City Centre and Super Centre and close to all amenities | |
| Mall | Hunters Plaza and Westfield Manukau | |
| Parks | Allenby Park is 1km The Gardens in Manurewa is a 5 minute drive | |
| Library | Three major libraries. Two at Manukau including Government Library and one at Papatoetoe, which is 3 minutes away. | |
| Updated: 24 Jan 2023 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Care Association New Zealand | Yes | |
| Other details | Yes | Eldernet |
|
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| Updated: 24 Jan 2023 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.