Palmerston North Village - Metlifecare Care Home
At a glance
- Vacancy
- No
- Care Suite Vacancy
- Yes
- Name
- Palmerston North Village - Metlifecare Care Home
- Category
- Rest Home
- Address
- Cnr Grey & Carroll St & Fitchett St
Palmerston North
Palmerston North 4410 - Postal Address
- PO Box 624
Palmerston North Central
Palmerston North 4440 - Region
- MidCentral
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Jyoti Chandra, Nurse Manager - 06 350 6406
- Owner
- Metlifecare
Other services
Photos
Map
Reviews
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Care at Metlifecare is deeply personal and always personalised.
Our Aged Residential Care supports every resident to live a fulfilling life in a safe and welcoming setting that feels like home.
We take time to get to know you, so we can better support and care for you. We’ll develop a personalised care plan with you – to understand your preferences and help you to continue doing the things you love.
Palmerston North Village is a lively, lovely village with a welcoming atmosphere, beautiful established gardens and an excellent location that is sure to win your heart. With a reputation that is second to none, our highly experienced and friendly staff have pulled out all the stops to ensure your safety, comfort and carefree living. This is a community with real heart, come experience it for yourself.
Your friends and family will always be welcome to spend time with you, and they can join in for meals and celebrations as well as pop in for a cup of tea and chat.
The need for care can be unpredictable, making it hard to guarantee that a care place will be available at times. Although we can’t always control availability, we encourage you to get in touch - we are here to help. People come first, always. That’s our Care Promise.
Explore how our Aged Residential Care can support you: https://www.metlifecare.co.nz/aged-care
For more information or a private tour, please call Jyoti on 06 350 6406.
Our Aged Residential Care supports every resident to live a fulfilling life in a safe and welcoming setting that feels like home.
We take time to get to know you, so we can better support and care for you. We’ll develop a personalised care plan with you – to understand your preferences and help you to continue doing the things you love.
Palmerston North Village is a lively, lovely village with a welcoming atmosphere, beautiful established gardens and an excellent location that is sure to win your heart. With a reputation that is second to none, our highly experienced and friendly staff have pulled out all the stops to ensure your safety, comfort and carefree living. This is a community with real heart, come experience it for yourself.
Your friends and family will always be welcome to spend time with you, and they can join in for meals and celebrations as well as pop in for a cup of tea and chat.
The need for care can be unpredictable, making it hard to guarantee that a care place will be available at times. Although we can’t always control availability, we encourage you to get in touch - we are here to help. People come first, always. That’s our Care Promise.
Explore how our Aged Residential Care can support you: https://www.metlifecare.co.nz/aged-care
For more information or a private tour, please call Jyoti on 06 350 6406.
Service/Facility Details
Detail | Status |
---|---|
Contract with Te Whatu Ora | Yes |
Certification | Yes |
ORA Applies | Some rooms. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase. |
Updated: 11 Oct 2023 |
Bed and Vacancy Details
Detail | Status |
---|---|
Approximate number of beds at this level of care | 15 |
Vacancy | No |
Room has a garden view with own toilet | |
Impending vacancy | No |
Short stay considered | No |
Premium Accommodation Charges | Some Rooms from $12.00/day up to $35.00/day as at 27 Mar 2024 |
MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
Extra admission requirements due to COVID-19 | Please enquire |
Updated: 28 Mar 2024 |
Care Suite Bed and Vacancy Details
Detail | Status |
---|---|
Approximate number of beds at this level of care | 17 |
Care Suite Vacancy | Yes |
Care Suite Impending vacancy | No |
MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
Updated: 28 Mar 2024 |
Testimonials
Thank you for the oppportunites you have given to us as students to improve our knowledge and skills for elderly care. We really apprecite it. (UCOL Students) Thankyou for giving our mum the extra care to make her as comfortable as possible and also the support you gave to us. Thank you for looking after my uncle. He always spoke really highly of you all, which offered a lot of reassurance being so far away. |
Updated: 12 Jul 2016 |
Personnel
Type | Hours Per Week | Status | Details |
---|---|---|---|
Registered Nurse | 80 | Yes | We have a registered nurse available 24/7 for residents, and a Nurse Manager Mon-Fri |
Healthcare Assistants/Caregivers | Yes | A total of 21 full and part time staff and also 2 casual care givers | |
Physiotherapist | 8 | Yes | 2 hours every Wednesday |
Occupational Therapist | No | Access available when needed | |
Activities Co-ordinator | 16 | Yes | Heather works 3 days a week to help with activities in the Care Home |
Hairdresser | 16 | Yes | Our hair dresser is available to residents on Mondays and Thursdays |
Podiatrist | Yes | 6 weekly visit by qualified podiatrist | |
Dietitian | Negotiable | Not on site however we have access to Metlifecare dietician for menus and Midcentral DHB for other | |
Kaumatua | Negotiable | Not on site but can ask one to visit if requested | |
Chaplain/Spiritual Advisor | Yes | Weekly services for all denominations | |
Other Personnel | Yes | maintenence, gardener, kitchen, laundry and cleaning staff | |
Updated: 26 Jan 2024 |
Specialities or Areas of Expertise
Specialities or Areas of Expertise | Status | Details |
---|---|---|
Oxygen Management | Yes | Yes RN's can manage this with the GP and contact with Respiratory services |
Palliative Care (Contracted) | Yes | Not a signed contract but we provide palliative care |
End of Life/Palliative Care | Yes | In conjucntion with Arohanui Hospice and GP's |
Wound Care | Yes | |
Diabetic Care | Yes | |
Continence Advice | Yes | |
Stomal Therapy | Yes | |
Stroke Rehabilitation | Yes | |
Infection Control | Yes | |
Surgical Followup | Yes | Post surgery can be provided for our residents |
Clinical Management | Yes | |
Other Specialties | Yes | |
Updated: 12 Jul 2016 |
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay | Status | Details |
---|---|---|
Respite | Yes | If we have beds available then this can be offered |
Subsidised | Yes | |
Private Paying | Yes | |
Updated: 12 Jul 2016 |
Features
Feature | Status | Details |
---|---|---|
Single Rooms | Yes | 3 x Light sensitive room ( light stream of sunlight in room) |
Ensuite | Yes | All rooms have a toilet and hand basin |
Alcohol Permitted | Yes | |
Phone Access In Own Room | Yes | Should a resident want one this can be arranged for them |
Wifi | Yes | |
Lounges/seating areas | Yes | |
Gay / LGBT IQ Friendly | Yes | |
Primary Health Funded Short Term Care | Yes | Respite if there is a bed available |
Provide End of Life/Palliative Care | Yes | In conjunction with Arohanui Hospice and GP |
Palliative Care Contract | Yes | Not a contract but we provide this |
Outings | Yes | |
Residents Committee | Yes | |
Newsletter | Yes | Nurse Manager puts out a newsletter weekly |
Policy for management of challenging behaviour | Yes | |
Confused Residents | Yes | |
Smoking Permitted | Yes | Only in designated areas |
Semi-Secure | Yes | |
Updated: 12 Mar 2024 |
Special Features
Special features for us is that we are in walking distance of town. We also have a small CAFE on site across the road in the Village Community Centre. Families are welcome to use this when open. |
Updated: 12 Jul 2016 |
Interests & Activities
In both the Rest Home and Hospital we have a range of activities available. |
Updated: 12 Jul 2016 |
Additional Information
Topic | Details | |
---|---|---|
Staffing qualifications and details | There is a Nurse Manager and an Assistant Care Manager on site Mon - Fri and On Call. We also have a Registered Nurse on duty covering 24 hours a day 7 days a week. We also have a range of Level 1 - 4 Care Givers. | |
Details about meals | All meals are cooked on site. We are able to provide varied diets for example, Gluten, Lactose intolerant and vegetarian meals. | |
Associated Complexes | Village and Chapel | |
Updated: 26 Jan 2024 |
Languages Spoken
Language | Status | Details |
---|---|---|
Afrikaans | Yes | |
Cantonese | Yes | |
English | Yes | |
Filipino | Yes | |
French | Yes | |
Interpreter | Yes | |
Korean | Yes | |
Mandarin | Yes | |
Māori - Te Reo | Yes | |
Samoan | Yes | |
Tagalog | Yes | |
Tongan | Yes | |
Other Details | Yes | Also Visaya, Bicole, Cangolese |
Updated: 12 Jul 2016 |
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations | Status | Details |
---|---|---|
Anglican | Yes | |
Baptist | Yes | |
Christian | Yes | |
Denominations/Faiths represented | Yes | |
Methodist | Yes | |
Presbyterian | Yes | |
Roman Catholic | Yes | |
Seventh Day Adventist | Yes | |
Updated: 12 Jul 2016 |
Ethnic Diets
Ethnic Diet | Status | Details |
---|---|---|
Chinese | Yes | |
Vegetarian | Yes | |
Updated: 26 Jan 2024 |
Distances
Location | Distance | Details |
---|---|---|
Public Transport | 0.10 Km | Bus stop at back of village |
Shops | 0.50 Km | Broadway ave and shops 1 block away |
Mall | 0.75 Km | The Plaza |
Library | 1.00 Km | |
Updated: 12 Jul 2016 |
Credentials & Membership
Credentials & Membership RC | Status | Details |
---|---|---|
Approved provider of Professional Development and Recognition Programme | Yes | |
Care Association New Zealand | Yes | |
National Certificate in Diversional Therapy | Yes | |
Aged Care Association New Zealand (ACA) | Yes | |
Registered Retirement Village? | Yes | |
Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
Updated: 12 Jul 2016 |
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.