Observatory Village Care
At a glance
- Vacancy
- No
- Care Suite Vacancy
- Yes
- Name
- Observatory Village Care
- Category
- Rest Home
- Address
- 21 Stoke Street
Oamaru
Oamaru 9400 - Postal Address
- Same as above
- Region
- Southern (Otago)
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Jane Ralston - (03) 434 5450
- Owner
- Observatory Village Lifecare Ltd
Other services
Photos
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Map
The Mission of Observatory Village is to provide an environment where residents can live well; receive care and services that are appropriate to their needs; and feel part of a community.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 9 Jan 2024 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 32 |
| Vacancy | No |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $30.00/day up to $35.00/day as at 31 Jul 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Unknown |
|
Updated: 27 Dec 2024 |
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Care Suite Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 22 |
| Care Suite Vacancy | Yes |
| Care Suite Impending vacancy | No |
| Care Suite Short stay considered | Yes |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
|
Updated: 27 Dec 2024 |
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Testimonials
| "Observatory Village Rest Home is such a bright, happy and clean place an amazing asset for Oamaru" "As a family we were delighted with the way in which each of you showed Kindness to xxxx and to all of us as we visited or rang" "Thank you to all you wonderful people who care for xxxx so lovingly" "We are overall, very happy with mum's care, and appreciate the effort that has gone into adjusting her diet". "Compliments to the Cook and staff". "A well run, excellent service" "I think the care and services here are very good and I am very grateful there was a vacancy for me when I needed it". "Oamaru is very fortunate to have this Village". "Very happy with my room". "Beautiful facilities". "I enjoy the activities". "Staff are caring". "I am very lucky to be looked after so well. Thank you". "The staff are great". "I am very happy with my care at the Village". "The nursing staff and care workers are wonderful. All the staff in the Village are friendly and happy. A joy to be here". "Staff are wonderful". |
|
Updated: 26 Jan 2024 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 40+ | Yes | 12 full time RN's with experience in the care of the elderly. We have registered nurses on duty 24/7 |
| Nurse Practitioner | Yes | ||
| Enrolled Nurse | Yes | We have 1 Enrolled Nurses who are very experienced. | |
| Healthcare Assistants/Caregivers | Yes | 24 hours a day - 7 days a week | |
| Physiotherapist | 5.00 | Yes | Our physio visits once a week and we have a physio assistant who works four mornings a week. |
| Occupational Therapist | 0.00 | Negotiable | Can be accessed through Oamaru Hospital. |
| Social Worker (on site) | 0.00 | No | Every Resident has access to the Medical Social Workers at the Oamaru Hospital. |
| Activities Co-ordinator | Yes | We have an Activities Coordinator and 2 Activities Assistants all with a variety of different skills and experience within the aged care industry. | |
| Hairdresser | Yes | Pam Milmine is operating a Hair Styling business in our Hair Salon which is situated at Reception. | |
| Podiatrist | Yes | Our 2 Podiatrists visit residents every 6-8 weeks or earlier if there is a need. | |
| Dietitian | No | We can access a Dietitian | |
| Accredited Visitors | No | Will be organised as requested. | |
| Kaumatua | No | Will be organised as requested. | |
| Chaplain/Spiritual Advisor | Negotiable | All denominations visit the Home regularly and we have regular Church services in our Chapel | |
| Other Personnel | Yes | Assistant Manager,Clinical Manager, Caregivers, Cooks, Kitchen staff, Cleaners, Laundry workers, Financial Officer, Receptionist, Maintenance person. | |
|
Updated: 26 Jan 2024 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have our own oxygen cylinders and oxygen concentrators. |
| Gastronomy/Nasogastric Management | Yes | |
| End of Life/Palliative Care | Yes | We provide palliative care. The Clinical Manager has had several years of experience in this field and is on duty for assistance five days a week. The Clinical Manager and RN's have had education in the field of palliative care. |
| Dialysis | No | Would have to go through Dunedin Public Hospital. |
| Wound Care | Yes | The nurses have undertaken vaious wound care training. |
| Diabetic Care | Yes | Have access to the Diabetic Educator at Oamaru Hospital. The R/N has done edcuation in the field of Diabetes. |
| Continence Advice | Yes | Have access to information and advice from the Southern District Health Board Incontinence Nurse. The nurses attend on-going education on continence. |
| Stomal Therapy | Yes | Have access to the Stoma Nurses at the Isis Centre in Dunedin. |
| Stroke Rehabilitation | Yes | The Stroke field officer from Oamaru is available for extra training or resources |
| Tracheotomy Care | No | Would have to go through Dunedin Public Hospital. |
| Spinal Injuries Care | No | Would have to go through Dunedin Public Hospital. |
| Infection Control | Yes | Infection Control Team co-ordinated in house by Clinical Manager. Have a team consisting of the Clinical Manager, RN's, Kitchen staff, Cleaners and Caregivers to review all policies and systems. |
| Surgical Followup | Yes | We will take any resident to an appointment that needs follow-up surgery. |
| Psychiatric Care | Yes | We have a Psychogeriatrician visiting on an as needs basis. |
| Community Health | No | Would have to go through Dunedin Public Hospital. |
| Clinical Management | Yes | Clinical Manager is experienced in aged care. Has attended inservice on most areas of Geriatric care and continues to update her skills with education. General Manager is trained in Gerontology, Health auditing and management |
| Other Specialties | Yes | Would have to go through Oamaru Public Hospital. |
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Updated: 26 Jan 2024 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Carer Support | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 23 Nov 2023 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Rooms are furnished but we are happy for residents to bring in their favourite pieces. We encourage them to bring in their photos, paintings, lazy boys and anything that makes it feel more like home. |
| Single Rooms | Yes | Every room at Observatory Village care centre is a single room with full ensuite. |
| Ensuite | Yes | The ensuites include a walk-in shower, vanity and toilet. Lovely and spacious, able to have a wheelchair or shower chair in the shower. |
| Alcohol Permitted | Yes | We have 'happy hour' once a week in the Community Centre Lounge as a social event. Alcohol where appropriate is permitted in Resident's Rooms. |
| Phone Access In Own Room | Yes | Residents can choose to have their own telephone line -just like at home. This must be set up through the village. They are responsible for the monthly line rental and call costs. There could also be a set up charge. |
| Resident can adjust heating in own room | Yes | We have underfloor heating and radiators in every room. |
| Cater for under 65 yrs with Disability | Yes | On a case by case basis. This is usually arranged with the social workers at the Oamaru Hospital and the NASC team in Dunedin |
| Lounges/seating areas | Yes | There are two large dining and lounge facilities - both with large flat screen TV's. The community centre has a library with one computer station. There are lots of lovely outdoor seating areas to enjoy the sun. |
| Provide End of Life/Palliative Care | Yes | We do accept palliative care residents. |
| Palliative Care Contract | Yes | We do accept palliative care residents. |
| Outings | Yes | We have an 11 seater van and a hoist van for various outings. |
| Whānau Room | Yes | We have a Family/Whanau room available which has tea and coffee making facilities, comfortable seating, TV and a large fold out couch/bed. |
| Residents Committee | No | There are residents meetings bi- monthly. |
| Family Committee | No | We encourage families to be involved with the Residents care and ask them to assist with information for the Resident's care plan. |
| Newsletter | Yes | Newsletters are sent to next of kin. |
| Policy for management of challenging behaviour | Yes | There is a policy and staff are educated on dealing with challenging behaviour. |
| Confused Residents | Yes | We do take confused residents and they can stay with us as long as their condition does not deteriorate and their (Or others) safety becomes a concern. |
| Rural Setting | No | We have views of the sea and the Kakanui mountain range. |
| Smoking Permitted | Yes | Residents have the right to smoke in designated area's only. |
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Updated: 8 Apr 2024 |
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Interests & Activities
| Activity programme, Age Concern, Housie, Breakfast in bed, Care and Craft, Chapel, Concerts, Craft, Email, Entertainment, Exercises, Entertainers, Happy Hour, Garden, Indoor Games, Library, Massage, Minibus, Music, Outings, Parties, Pianist, Quizzes, Reading, Shopping, Sing-a-longs, Singing, Videos, Activity programme, Big print books |
|
Updated: 23 Nov 2023 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Full fees and what the fees do not include can be accessed by ringing Observatory Village and asking for a pack to be sent out. Due to the government changing the cap for Subsidy payment it is difficult to give this information in this forum. | |
| Staffing qualifications and details | We have 12 Registered Nurses, leading a team of dedicated Care staff. Training Care Staff to deliver excellent care is an important focus for Observatory Village. | |
| Details about meals | Our meals are delicious! All food is prepared in our own kitchen on the premises. We can cater for different dietary needs such as diabetics and vegetarians. | |
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Updated: 23 Nov 2023 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| English | Yes | |
| Filipino | Yes | |
| German | Yes | |
| Hindi | Yes | |
| Malay | Yes | |
| Māori - Te Reo | Yes | |
| Tagalog | Yes | |
| Tongan | Yes | |
| Tuvalu | Yes | |
|
Updated: 23 Nov 2023 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Inter denominational | Yes | Whilst we are not affiliated to any one religion we do have services on a monthly basis. These are shared on a rotational basis among different churches in Oamaru. |
|
Updated: 23 Nov 2023 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 Km | Taxis very convenient and reasonably priced. No bus service in Oamaru. Driving Miss Daisy is also available. |
| Shops | 0.50 Km | Very close to The Warehouse, Countdown & the Post Office. Main shopping area across the road from these 3 shops. |
| Mall | 0.00 Km | No malls in Oamaru yet. |
| Parks | 0.50 Km | Oamaru Gardens on Chelmer Street close by. Recommended viewing. |
| Library | 1.00 Km | Located in the main street. Visits are made by car for Residents wishing to visit the Library. |
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Updated: 23 Nov 2023 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
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Updated: 23 Nov 2023 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.