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Lyndale Care

At a glance
Vacancy
Yes
Name
Lyndale Care
Category
Rest Home
Address
Lyndale Villa
52/95 Cole Street
Masterton
Masterton 5810
Postal Address
PO Box 732
Masterton 5840
Region
Wairarapa
Phone
View Phone Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Emma Taylor - (06) 378 7059
Owner
Kevin & Vanessa Donaldson - 0274770828
Other services
Media
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Lyndale Care - Supporting Life's Journey

Our team’s aspiration for all residents at Lyndale is that each person is made to feel unique, through
Receiving authentic communication
Having the opportunity to be partners in their care
Perceiving they are being touched with care and kindness
Knowing they are being listened to, heard and understood
Sensing their individual situation is always recognized and respected
Identifying Lyndale as their home where there is a sense of hope and possibility
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 11 Nov 2021

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 36
Vacancy Yes
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms from $25.00/day up to $35.00/day as at 24 Sep 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes

Updated: 22 Nov 2024

Testimonials
Testimonials
“Lyndale is a warm, friendly, homely place to live. Safe environment. Living here has given me a purpose in life. My kids can get on with their life and not worry about me. Recreational activities are great. I can walk to town. Meals to die for. My home for the rest of my life” Resident


“It has been a pleasure being associated with Lyndale, the staff are superb-welcoming cheerful, while providing such personal care”. Elizabeth, daughter of a Resident


“Mum loves the friendly, caring and generous staff, nothing is too much trouble for them.” Resident’s daughter


“My greatest relief and certainty surrounding my mother and her long-term stay at Lyndale Villa is the reliable care and professional concern of staff, and the natural friendships woven among the other residents. Throughout the day, they sustain and uplift Mum, in the place she calls home
Resident’s son

Updated: 11 Nov 2021

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 180 Yes 3 Registered Nurses Permanent & On Call 24/7
Nurse Practitioner Yes Available to us as required
Enrolled Nurse No No enrolled nurses on staff at this time
Healthcare Assistants/Caregivers Yes All health care assistants have undertaken education or are currently undertaking education programmes through Careerforce. Lyndale also run an internal educational programme.
Physiotherapist Yes Contracted physiotherapist through TBI. Mobility co-ordinator onsite who works with the physiotherapist. Main role to improve resident mobility
Occupational Therapist Yes Liase with the local DHB as needed
Social Worker (on site) No Liase with the hospital as required
Diversional Therapist Yes One qualified Diversional Therapist who oversees the programmes and leads quality projects. 2019 projects include Intergenerational Programme, Multi sensory programme.
Activities Co-ordinator Yes Three recreational therapists. One based at each facility and one floating between the two facilities. Both recreational therapists undertaking Career-force Diversional Therapist training.
Hairdresser Yes Hairdresser comes in weekly.
Podiatrist Yes Podiatrist visits monthly or more frequently if required
Dietitian Yes Contracted Dietitian who oversees the menu and is also available for 1:1 Resident consultation
Accredited Visitors Yes
Kaumatua Yes Hospital
Chaplain/Spiritual Advisor Yes

Updated: 18 Aug 2023

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes Staff receive inservice education from our Registered Nurse
Gastronomy/Nasogastric Management No As required through specialists at DHB
Wound Care Yes Our Registered Nurse has a liason with the Wound Care Specialist at our local DHB
Diabetic Care Yes We can tap into Diabetic Specialist at our local DHB
Continence Advice Yes Yes once again we use our DHB Continence Nurse & our supplier for inservice education
Stomal Therapy Yes D H B specialist
Stroke Rehabilitation Yes Monthly Stroke Foundation Meetings for Stroke clients
Infection Control Yes Also with DHB Specialist for insrvice education
Surgical Followup Yes As required
Psychiatric Care Yes We can refer to our Psychogeriatrician through DHB
Community Health Yes As required through Facs Agency

Updated: 11 Nov 2021

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Lyndale welcome enquiry for respite care
High Care Needs No Lyndale do not accommodate high care needs
Subsidised Yes Lyndale accommodate subsidised residents
Private Paying Yes Lyndale accommodate private paying residents
Booking can be made in advance Yes Lyndale have an enquiry log. We welcome advanced enquiries.

Updated: 11 Nov 2021

Features
Features
Feature Status Details
May Bring Own Furniture Yes Our rooms are presented with furniture. Residents are welcome to bring in their own furniture.
Single Rooms Yes All our rooms are single rooms with ensuites
Shared Rooms No No shared rooms. Couples can be accommodated
Rooms suitable for a couple Yes We can accommodate this arrangement if requested.
Connecting Rooms No No connecting rooms
Ensuite Yes
Alcohol Permitted Yes In moderation
Pets In Residence Yes In agreement with management
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Encouraged to have own phone
Wifi Yes Available
Resident can adjust heating in own room Yes Heat Pumps in rooms
Lounges/seating areas Yes Two large open lounges. Sheltered Porches
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes Lyndale welcome short term care residents.
Provide End of Life/Palliative Care Yes Lyndale do work closely with the local palliative care services to provide Palliative end of life care for our residents
Day Programme for day stay clients Yes Encourage Day care participation
Outings Yes Van with hoist provided. Many and varied outings. It is important for our residents to continue community interests
Whānau Room Yes Yes we have a designated small room available. Other spaces can also be made available for larger groups.
Residents Committee Yes Meeting on the last Wednesday of each month at 10am. All residents and family members welcome
Family Committee No No but Lyndale have a family information evening three times a year. Family members and significant others are encouraged to attend the Resident's meeting each month.
Newsletter Yes Lyndale Crier. available monthly with an update of activities and photos
Policy for management of challenging behaviour Yes Yes we have a policy which is updated every two years and follows current best practice and guidelines.
Rural Setting No No but a large section with gardens and mature trees. Also a walking pathway for residents.
Smokers Room Yes Smoking pavilion outside
Smoking Permitted Yes Outside in the gazebo
Semi-Secure Yes

Updated: 11 Nov 2021

Special Features
Special Features
Lyndale have large rooms each with an ensuite. Each room looks out onto an attractive courtyard. Lyndale also have 8 supported independant living studios with kitchenette for rental.

Updated: 11 Nov 2021

Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, Alzheimer's Society, Aromatherapy, Arthritis society, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Children, Church, Classical Music, Concerts, Cooking, Craft, Digital camera, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Gardening, Golden Oldies, Greypower, Happy Hour, Holidays, Housie, Hydrotherapy, Indoor Games, Jigsaw, Library, Lotto, Mah Jong, Massage, Men, Minibus, Movies, Music, Newspaper reading, Organ, Outings, Park, Parkinson's Society, Parties, Pastoral care, Petanque, Pianist, Picnic facilities, Probus, Quizzes, Reading, Roses, RSA, Senior Citizens, Shopping, Sing-a-longs, Singing, Sky TV, Stroke Group, Swimming, Theatre, Vegetarian, Videos, Views

Updated: 11 Nov 2021

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not In accordance with the Arc contract, a separate schedule for extra services.
Staffing qualifications and details All care staff either qualified or in training.
Details about meals All Home cooked meals. Hot dinner/desert at lunchtime with a smaller hot dish teatime including soup/sandwiches/cheese & fruit platter daily.

Updated: 11 Nov 2021

Languages Spoken
Languages Spoken
Language Status Details
Cook Island Maori Yes Staff on site to assist with translation
Filipino Yes
Samoan Yes Staff onsite

Updated: 11 Nov 2021

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Inter denominational Yes
Roman Catholic Yes

Updated: 11 Nov 2021

Distances
Distances
Location Distance Details
Public Transport Provide own Van with hoist
Shops Town only 1 k away, weekly trips to town library or shopping
Parks Very handy 11/2 kilometres away, take stale bread to feed ducks regularly
Library Weekly trip to library

Updated: 11 Nov 2021

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme Yes Lyndale have registered nurses preparing documentation for submission for the Professional Development and Recognition Programme
Care Association New Zealand Yes Management attend all local regional meetings
National Certificate in Diversional Therapy Yes We currently have one trained Diversional Therapist on the staff & two staff undertaking apprenticeship training through Careerforce.
Aged Care Association New Zealand (ACA) Yes
Retirement Village Accreditation (Expiry date) Yes
Approved provider of Professional Development and Recognition Programme Care Association New Zealand Aged Care Association New Zealand (ACA)

Updated: 11 Nov 2021


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.