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Glenwood Home

At a glance
Vacancy
No
Name
Glenwood Home
Category
Rest Home
Address
6 Glenwood Avenue
Highfield
Timaru 7910
Region
South Canterbury
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Steve Johnston / General Manager - 03 - 686 1090
Owner
Glenwood South Canterbury Trust - 03 - 686 1090
Other services
Photos
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Visitors as usual (but not if you're unwell or recently returned from overseas)
At Glenwood we "Celebrate Life" and "Value People". We aim to provide a community at Glenwood, which provides a homely and comfortable quality of life and supports the dignity of people growing older.

The philosophy of the Glenwood community is to establish and maintain services of care and support, which includes meeting the resident’s spiritual and welfare needs. This shall be done without distinction of race, creed, nationality, or opinion.

It is the individual's choice and, where appropriate, the choice of their family, to select a Rest Home which provides a high standard of care in a safe, supportive environment where privacy and independence are safeguarded.

People who select Glenwood as their place of residence, have the right to high standards of care, support, and respect, and this can only be met by the working together of the board, staff and the residents' families, working alongside medical advisers, for a better understanding of the ageing process and the associated limitations.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 8 Dec 2023

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 12
Vacancy No
Male room
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms from $15.00/day up to $15.00/day as at 29 Oct 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 31 Oct 2024

Testimonials
Testimonials
"... kind, compassionate and respectful care".
"...courtesy and respect"
"Glenwood has a nice feel and atmosphere"
"The staff are friendly, everyone smiles."
"I love it here!"
"Clean and welcoming"

Updated: 8 Dec 2023

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 168 Yes Clinical Care Manager on site 40 hours per week. Registered Nurses are available 24 hours per day across the 7 day week.
Healthcare Assistants/Caregivers 67+ Yes Caregivers undertake the Careerforce Programme of study to enhance their skills and professional care and attend educational in-services when they are held.
Physiotherapist 2 Yes Physiotherapist visits twice a week. The physiotherapist provides individual assessments and leads group exercise routines regularly.
Occupational Therapist No Available as required
Social Worker (on site) No Available as required
Diversional Therapist 25 Yes A fully trained Diversional Therapist works alongside our Activities Co-ordinator. They alternate duties so we have activities every day of the week - including weekends!
Activities Co-ordinator 25 Yes We provide a wide range of activities, including outings, visits from talented entertainers, games, quizzes, and "special events" are our trademark. Individual interests are catered for.
Hairdresser Yes Hairdresser visits once a week and attend to our residents hair in our purpose-built salon.
Podiatrist Yes A podiatrist services the home every 6 weeks. Podiatrists are available outside regular visits, by arrangement.
Dietitian Yes Our Dietitian consults with us on a regular basis to ensure meals are balanced, nutritious, and well presented. Our catering staff ensure individual needs are being met.
Accredited Visitors Yes Glenwood accesses advice from a clinical experts to ensure our standards are maintained to a very high level.
Kaumatua Negotiable We can meet specific needs on request.
Chaplain/Spiritual Advisor Yes Glenwood's chaplain is available on a regular basis and on request. Our residents are encouraged to maintain links with their own church. Various churches offer services in-house for those unable to go to church.
Other Personnel Yes 'Friends of Glenwood' is a voluntary group that provides special events for residents. These include games days, a mid-winter dinner, a Christmas party to name a few. Glenwood is grateful for the time and resources this group offers.

Updated: 8 Dec 2023

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management No Non Applicable
End of Life/Palliative Care Yes
IV Antibiotic Capability No Non Applicable
Wound Care Yes available as needed
Diabetic Care Yes as required
Continence Advice Yes as required
Stomal Therapy Yes as required
Stroke Rehabilitation No as required
Infection Control Yes as required
Surgical Followup Yes
Clinical Management Yes Our Clinical Manager and registered nursing staff have extensive aged care experience.

Updated: 8 Dec 2023

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Carer Support Yes

Updated: 8 Dec 2023

Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Rooms suitable for a couple Yes Interconnecting rooms which share an ensuite are suitable for couples.
Ensuite Yes Thirty-eight of our rooms have a shared or individual ensuite.
Alcohol Permitted Yes
Pets In Residence Yes A bird aviary and fish tank at reception.
Phone Access In Own Room Yes All bedrooms have a phone extension, and residents are welcome to arrange an external phone line if wished.
Resident can adjust heating in own room Yes Our warm and sunny home suits most people, and residents are able to adjust the temperature in their bedroom using their heat pump remote to suit their requirements.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes We have a number of lounges around the Home, and our internal courtyard is a popular sitting area when weather permits. The sunny northwest library is a favourite spot as it looks towards the local hills and mountains.
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Outings Yes Our activities staff inspire our residents to be busy and active. Many planned trips provide enjoyment for our residents
Whānau Room Yes We have a number of rooms available for use, including a Community Room, and several lounge and sitting areas scattered throughout the Home, as well as a mid-sized lounge in the Kowhai wing.
Māori Kaupapa Yes
Residents Committee Yes
Newsletter Yes A quarterly newsletter is distributed amongst family and friends of Glenwood.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Rural Setting No Beautiful grounds which blend in with the surrounding community.
Smoking Permitted Yes One outdoor area is designated for those residents who smoke. No smoking indoors is allowed.
Semi-Secure Yes

Updated: 8 Dec 2023

Special Features
Special Features
Glenwood Home is a well-established Aged Care facility in Timaru, which boasts a solid reputation for a high level of professional care from our trained and dedicated staff. We are very proud of our home, and strive to ensure that every resident 's individual needs are met.
Our Home was redeveloped in 2005, and we have a sunny, modern, warm purpose-built Rest Home that our residents enjoy. The special character and relaxed atmosphere is apparent to visitors immediately - visitors are welcome anytime and should feel just as 'at home' as our residents do.

Updated: 8 Dec 2023

Interests & Activities
Interests & Activities
We have a great variety of interests and activities in the Home. Our activity programme is both varied and full. Art, bowls, church services, music and entertainment, crafts and housie, newspaper reading, exercises, frequent trips, including shopping expeditions form some of our regular activity.

Letters, photos, e-letters to and from family and friends are ways to keep in touch with loved ones. Our activities staff are able to facilitate this for each resident.

Reading, including Big Print Books for those with visual impairment are on hand in our well-stocked library. A sunny conservatory area provides an area with a restful view.

A spacious community room contains a pool table and dart board for group and team activities.

Updated: 8 Dec 2023

Additional Information
Additional Information
Topic Details
Staffing qualifications and details The Home and Village complex is managed by Steve Johnston, General Manager along with Lorna McGowan, Clinical Care Manager. They are supported by 60 staff including registered nurses on site 24/7, along with well-trained and professional caregivers. We also employ administration, kitchen, laundry, cleaning, gardening and maintenance staff.
Details about meals Our modern kitchen provides all our meals and baking on-site, catering for our resident's individual needs. Our Head Chef and kitchen staff are dedicated to providing nutritious, tasty, and appealing meals. Menus are checked by a Dietitian to ensure standards are maintained and special diets are available.
Associated Complexes Glenwood Cottages - There are 17 one-bedroom cottages on our site, which provide an independent living option for people in retirement. These can be purchased at a very competitive price.

Updated: 8 Dec 2023

Languages Spoken
Languages Spoken
Language Status Details
English Yes
Filipino Yes
Hindi Yes
Interpreter Yes Organised as required
Māori - Te Reo Yes Organised on request
Punjabi Yes
Swedish Yes
Thai Yes Staff member is of Thai descent.

Updated: 8 Dec 2023

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Glenwood was established by the Anglican and Methodist churches of Timaru. However, we cater for all residents as individuals, and support any religious affiliations.
Baptist Yes
Brethren Yes
Christian Yes
Inter denominational Yes
Jehovah Witness Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Seventh Day Adventist Yes
Spiritualist/New Age Yes

Updated: 8 Dec 2023

Distances
Distances
Location Distance Details
Public Transport 0.25 Km Bus, taxi service readily available. Staff can sometimes assist with transport if time allows.
Shops 0.50 Km Dairy, BP, takeaway shop, hairdresser.
Mall 1.00 Km Highfield Village Mall - supermarket, hairdresser, pharmacy, NZ Post, café.
Parks 1.00 Km Westend park by Highfield Mall, Aorangi Stadium - a recreation and sporting facility including a gym.
Library 2.50 Km Comprehensive children's and adults library in the centre of town by the museum and other public facilities. The library has wonderful supply of low vision texts, and other resources suitable for people with visual or hearing impairments.

Updated: 8 Dec 2023

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes We have one fully qualified Diversional Therapist and one Activities Coordinator who has completed a substantial number of papers toward this qualification.
Aged Care Association New Zealand (ACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)

Updated: 8 Dec 2023


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.