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Fraser Manor Rest Home - "Best small rest home in town"

At a glance
Vacancy
Yes
Name
Fraser Manor Rest Home
Category
Rest Home
Address
122 Fraser Street
Tauranga South
Tauranga 3112
Postal Address
Same as above
Region
Bay of Plenty
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Cami Arend
Owner
Bob Arend
Photos
gallery image 1
Tap to view all photos 1/3
Fraser Manor prides itself on being a family-oriented facility that caters to the needs of our residents. Being privately owned and operated, we have the flexibility to work with families to ensure that residents continue to enjoy their existing interests and maintain their individuality. The team strives to create an environment that supports independence and ensures residents live with dignity and respect.

We are committed to providing individualised, exceptional, and compassionate aged care for the families in our community so that they may be empowered to live full and abundant lives. We offer full care for persons over 65, long term chronic health for those under 65, ACC assisted recovery, and respite. Call us for more details and to book a room.

Our fantastic team have the expertise to care for residents with varying needs. Health professionals are readily available to provide medical and personal services. Nutritious meals are cooked on site, a range of activities and outings are provided and we also offer inter-denominational religious services on a weekly basis for those who want to attend.

We encourage prospective families to contact us to discuss how we can meet the needs of their loved one. We will do our best to tailor our care to accommodate the new resident.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 16 Jul 2024

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 41
Vacancy Yes
We have lovely rooms available to meet your needs.
Impending vacancy Yes - Lovely rooms available now.
Short stay considered Yes
Premium Accommodation Charges Some Rooms from $10.00/day up to $28.50/day as at 25 Nov 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 24 Dec 2024

Testimonials
Testimonials
John had nothing but praise for Fraser Manor, he was impressed with your establishment, how caring all the staff were to the Residents and his Team; he was also blown away by how happy all the Residents were.

He enjoyed talking to the Residents and Staff. So “hats off” to all of you for what you are doing for the people in your care, he said, he possibly told you he has worked in the and around people both in care and outside in the public for over 30 years during his working life.
October 2023

*****

I would like to wholeheartedly pass on my sincere warm thanks to all concerned for the first class care that has been given to me since residing here in this "Rest Home." I appreciate the way everyone here have shown a loving and happy aptitude towards me, and hope ti will remain that way forever in providing harmony to the home.
God bless all,
Garry
August 2018

******

Our thanks to the staff at Fraser Manor who looked after our Mum so well for the last 15 months.
Resident's Family
June 2018

******

I feel I must thank you all for your kindness and attention during my recent "bout of sickness" - without a doubt I couldn't have coped without you. Obviously this is my first (and only) experience of living in this environment and I must say I have been more than pleasantly surprised at the dedication and care shown by all of you. So thank you again for all your efforts in keeping us residents happy and content!
Sincerely, Louisa
March 2017

Updated: 16 Jul 2024

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 40 Yes Registered Nurses are On-Call 24 hours per day.
Healthcare Assistants/Caregivers 24/7 Yes Excellent caregivers are on 24 hours per day, who are very adept at providing excellent care for all of our residents.
Physiotherapist Yes
Occupational Therapist Yes
Activities Co-ordinator 30 Yes Our Activities Co-Ordinator provides exciting, fun, enjoyable, and at-times challenging activities for our residents.
Hairdresser Yes Our hairdresser visits regularly and is located next door to us.
Podiatrist Yes Our podiatrist visits regularly.
Dietitian Yes All meals are assessed and planned with input from a Dietitian.
Chaplain/Spiritual Advisor Yes Inter-denominational church services are held every Monday. Our Chaplains and Spiritual Advisors are available on request.
Other Personnel Yes We have many volunteers from the community who visit regularly.

Updated: 16 Jul 2024

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes Close links with Waipuna Hospice.
Wound Care Yes Up to date registered nurses
Diabetic Care Yes Up to date registered nurses
Continence Advice Yes Up to date registered nurses
Stomal Therapy Yes
Stroke Rehabilitation Yes Up to date registered nurses
ACC Rehabilitation Yes We have an ACC Assisted Recovery programme which provides short stay rehabilitation to assist after medical emergencies and/or surgical procedures.
Infection Control Yes Our clinical nursing team provide on-going training for all staff to provide a safe environment for our residents. We have robust emergency plans in place to attend to outbreaks and staff are given up-to-date training.
Surgical Followup Yes
Psychiatric Care Yes Some mental health respite care provided. Prior assessment by manager.
Clinical Management Yes We have a qualified Clinical Nurse Manager who oversees the medical needs of each resident and liaises with doctors to ensure needs are met. Staff then implement cares to be given.
Other Specialties Yes Counselling and accredited training assessor.

Updated: 24 Jul 2024

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Other Short Stay Programme Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes

Updated: 16 Jul 2024

Features
Features
Feature Status Details
May Bring Own Furniture Yes We encourage residents to bring their personal furniture (almost everyone has their favourite chair), pictures and knick-knacks to provide that complete sense of home. We prefer to provide them with one of our beds, but are open to work with residents and their whanau.
Single Rooms Yes
Rooms suitable for a couple Yes
Ensuite Yes We have a number of rooms with a full ensuite. These provide ample space for cares assistance as required.
Phone Access In Own Room Yes A private line can be arranged. The public residents' line has portable access.
Wifi Yes Free high speed internet is available throughout our facility for our residents.
Resident can adjust heating in own room Yes Every room has it's own remote controlled heater so that you can have your room cosy and warm, or cool and comfortable.
Cater for under 65 yrs with Disability Yes Yes, we have a contract to provide care for long term chronic health. Call us today to explore how we can assist you.
Lounges/seating areas Yes Three lovely lounges and access to outdoor seating areas.
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes We love to have people come join us for the day. They are welcome to participate in fun activities, join in the delicious meals offered, or sit in one of our quieter lounges and read, watch TV or do puzzles.
Outings Yes
Residents Committee Yes Residents' meetings are held every three months.
Newsletter Yes "Manor of Speaking" comes out periodically with information, tidbits, and newsy news.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Outside only and in the designated areas. One area is under cover for inclement weather.
Semi-Secure Yes

Updated: 24 Jul 2024

Special Features
Special Features
We are a single level complex with access to the outdoors which include boxed gardens and shady grassed areas with seating.

There is off street parking available.

We are centrally located with easy access by car or bus to local shopping areas.

Updated: 16 Jul 2024

Interests & Activities
Interests & Activities
Activity programme includes outings, BINGO, entertainers, church services, exercises, walks, gardening, bowls, board games, playing cards, knitting, jigsaw puzzles, library books, newspaper reading, quizzes, piano, singing, high teas, pastoral care, films and large screen tv.

Special events are celebrated, e.g. Birthdays, ANZAC Day, Melbourne Cup, King's Birthday, St Patrick's Day, Easter, Mid-Winter Christmas and more. We host a Christmas Party for the residents and their families.

Lots of activities to engage in!

Updated: 16 Jul 2024

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Give us a call and we'd be happy to tell you about our home.
Details about meals Our delicious meals are prepared in our full kitchen by our trained Chef.
Internet access High-speed wireless internet is available throughout the entire facility and grounds.

Updated: 16 Jul 2024

Languages Spoken
Languages Spoken
Language Status Details
English Yes
Hindi Yes
Interpreter Yes Available via public hospital
Punjabi Yes

Updated: 16 Jul 2024

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Inter denominational Yes
Non denominational Yes
Pentecostal Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
(Other comments) Yes Inter-denominational service held every Monday.

Updated: 16 Jul 2024

Distances
Distances
Location Distance Details
Public Transport Multiple bus stops are just outside of Fraser Manor.
Shops A dairy, takeaway, and hair dresser are located next door to Fraser Manor.
Mall 1.00 Km Fraser Cove Shopping Centre is a short taxi or mobility scooter ride from Fraser Manor.
Parks 1.00 Km Memorial Park is only down the street. Resident's enjoy walking down to the waterfront.
Library 4.00 Km

Updated: 16 Jul 2024

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Village Registration not Required Yes

Updated: 16 Jul 2024


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.