Eastcare Residential Home
At a glance
- Vacancy
- Yes
- Name
- Eastcare Residential Home
- Category
- Rest Home
- Address
- Eastcare Residential Home
194 Nixon Street
Hamilton East
Hamilton 3216 - Postal Address
- Same as above
- Region
- Waikato
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Denise Webster (acting manager) - (07) 856 5053
- Owner
- Paul and Denise Webster
- General Manager
- Alex Webster
- Operations Manager
- Donna Watson RN
Other services
Photos
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Map
Quality care with dignity.
Eastcare Residential Home provides a homely environment set back from the road in a quiet residential area in Hamilton East.
We are proud to have received a 3 year accreditation .
We offer rest home, dementia, respite and day/night care as well as meals on wheels. We have 3 units with a total of 47 beds, 34 dementia and 15 resthome. There is easy access between the units and to all our outside areas of interest (gazebo, gardens, courtyards).
We are committed to providing our residents, in their latter years, with the quality of care they deserve through ensuring they are treated with respect and dignity, encouraged to maintain independence and mobility and that their individual skills and interests are recognized and included in activities planned. All our residents are encouraged to participate daily in in-house and/or community activities and events (shopping, crafts, walking, painting, cooking, RSA, Movies, visits to the lake and Hamilton Gardens, visitors from animals, church groups, music, Tai Chi).
Our staff are trained to a high standard to understand and manage the differing dementia behaviors, and all expected to keep up to date with current trends and practices. We provide ongoing education and professional development opportunities.
We have an open door policy with regards to visiting, allowing friends and family to stop by at any time convenient to them. Residents are welcome to have their husband/wife/partner join them for meals from time to time (a small fee is charged for the meal).
An information pack is available from the home and we invite anyone considering care for their family member to visit us.
Eastcare Residential Home provides a homely environment set back from the road in a quiet residential area in Hamilton East.
We are proud to have received a 3 year accreditation .
We offer rest home, dementia, respite and day/night care as well as meals on wheels. We have 3 units with a total of 47 beds, 34 dementia and 15 resthome. There is easy access between the units and to all our outside areas of interest (gazebo, gardens, courtyards).
We are committed to providing our residents, in their latter years, with the quality of care they deserve through ensuring they are treated with respect and dignity, encouraged to maintain independence and mobility and that their individual skills and interests are recognized and included in activities planned. All our residents are encouraged to participate daily in in-house and/or community activities and events (shopping, crafts, walking, painting, cooking, RSA, Movies, visits to the lake and Hamilton Gardens, visitors from animals, church groups, music, Tai Chi).
Our staff are trained to a high standard to understand and manage the differing dementia behaviors, and all expected to keep up to date with current trends and practices. We provide ongoing education and professional development opportunities.
We have an open door policy with regards to visiting, allowing friends and family to stop by at any time convenient to them. Residents are welcome to have their husband/wife/partner join them for meals from time to time (a small fee is charged for the meal).
An information pack is available from the home and we invite anyone considering care for their family member to visit us.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 2 May 2023 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 15 |
| Vacancy | Yes |
| 2 | |
| Impending vacancy | Yes |
| Short stay considered | Yes |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Yes |
|
Updated: 22 Nov 2024 |
|
Testimonials
| "Mum is very happy here at Eastcare. I'm glad that she is given plenty of freedom and suitable care and supervision". "I am very pleased with the improvements to the gardens, meals, activities and care giving activities". "How nice and colourful the place is. My mother is happy being taken for walks. Thankyou! When Mum is happy it makes me feel at ease". "The positive atmosphere created by all staff is much appreciated by our families. Thankyou". "My husband and I just wanted to take this opportunity to thank you for your care of our sister and the attention you give her. We particularly appreciate the way we are kept informed of any problems and needs she may have and the manner in which they are handled". "We find the staff cheerful positive and caring and we want you to know that we are grateful for this care". "Thankyou for nice clean clothes for my husband and for your care of him". |
|
Updated: 2 May 2023 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | Our team of caregivers are trained with the Careerforce qualifications in caring for the elderly and people with Dementia. | |
| Physiotherapist | No | Eastcare is able to assist any resident who requires physio input when the family is not able to. | |
| Occupational Therapist | No | Eastcare works closely with the MHSOP to ensure that residents remain as independent as possible. Residents can be referred as and when needed. | |
| Social Worker (on site) | No | Eastcare is able to contact the social worker that has been appointed to residents. We are also able to refer residents to the social work team. | |
| Diversional Therapist | No | Our Activities Coordinator who works with our rest home residents Monday to Friday. | |
| Activities Co-ordinator | Yes | We have an Activities Coordinator, who works with our rest home residents Monday to Friday. Lyn is training to be a Diversional Therapist. There are regular events and outings within the local community including shopping, walking, picnics, care and craft and drives. | |
| Hairdresser | Yes | a local hairdresser, is in every 2nd Monday in our on-site salon. | |
| Podiatrist | Yes | Don from Waikato Podiatry, our regular podiatrist, visits every 6-8 weeks for an on-site clinic | |
| Dietitian | No | Our healthy meals are prepared on site by our qualified kitchen staff and our menus are reviewed by a registered Dietitian. our kitchen manager is very experienced in working within aged care. All have completed a food safety course | |
| Kaumatua | Negotiable | Can be arranged as required. | |
| Chaplain/Spiritual Advisor | Yes | Each week The Blessed Virgin Mary Cathedral (Thursday Afternoon) | |
| Other Personnel | Yes | Close relationships with Mental Health Services for Older People, Older Person Rehabilitation Services and Hospice. Ear Specialist visits every 6-8 weeks. | |
|
Updated: 2 May 2023 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| End of Life/Palliative Care | Yes | We have a close relationship with the Palliative Care team as well as Hospice. |
| Wound Care | Yes | We can access advice from the WDHB and our staff attend wound care seminars to keep up to date. |
| Diabetic Care | Yes | Nursing staff are up to date with diabetic care and we can utilise Specialist Nurses from the DHB as necessary. |
| Continence Advice | Yes | One of our Registered Nurses specialises in Continence care and keeps updated with seminars for best practice. |
| Stomal Therapy | Yes | |
| Infection Control | Yes | |
| Psychiatric Care | Yes | We work closely with Community Mental Health |
| Clinical Management | Yes | |
|
Updated: 2 May 2023 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We provide respite care for families/whanau and caregivers and work closely together. |
| Carer Support | Yes | We provide carer support, short stay day care and meals on wheels. |
| Subsidised | Yes | Residents need to be assessed by Disability Support Link (DSL)to ascertain their level of care required. Residential Care Subsidies are available through Work and Income Te Hirangi Tangata. |
| Private Paying | Yes | Private paying residents are welcome at Eastcare. Fees can be quoted on enquiry. |
| Booking can be made in advance | Yes | Advance bookings can be taken on availability of beds. |
|
Updated: 2 May 2023 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents and families are welcome to bring their own furniture and other items to personalise their room to create a familiar and comfortable environment. |
| Single Rooms | Yes | All rooms are single with handbasins, heating and a call bell in each room. Rooms are well furbished and regularly maintained. |
| Alcohol Permitted | No | Alcohol is not encouraged as it may conflict with medications. |
| Pets In Residence | Yes | We have a black cat named Rascal and some goldfish which the residents care for. Families/whanau and friends are welcome to bring their dogs and other pets to visit. |
| Negotiate To Bring Own Pet | Yes | This is considered on an individual basis. |
| Phone Access In Own Room | No | Residents can have these installed |
| Resident can adjust heating in own room | Yes | Heatpumps are operational in all communal lounges and each room has a wall heater for personal choice. |
| Cater for under 65 yrs with Disability | Yes | Eastcare have an agreement with the District Health Board to care for people under 65 year olds with unique needs, including physical and intellectual disabilities. |
| Lounges/seating areas | Yes | Eastcare has a lounge in the rest home as well as garden areas with outdoor seating. |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | We have close relationships with the Palliative Care team and Hospice and work closely with family/whanau and medical staff. |
| Day Programme for day stay clients | Yes | Day care residents are welcomed and included in any activity they may wish to participate in. |
| Outings | Yes | Outings are scheduled by the activity team with families Welcome to accompany residents. Recent outings have included Morning Tea at the Movies. Classic Car Museum and Balloons over Waikato. |
| Whānau Room | Yes | Whanau and family are welcome to use one of our lounges. |
| Residents Committee | Yes | Residents are encouraged to contribute to monthly meetings to share experiences, discuss routines, activities and events and make suggestions for future outings and special occasions. |
| Newsletter | Yes | Newsletters are written and distributed to families often. |
| Policy for management of challenging behaviour | Yes | This is an area we specialise in. We have a non-confrontational approach and look outside the square. We minimise the use of medication. All care staff are trained to manage challenging behaviours. |
| Confused Residents | Yes | Our staff are trained to manage any confused behaviour that may occur. |
| Smoking Permitted | Yes | Residents are permitted to smoke in a designated smoking area only. Visitors and staff are not allowed to smoke on site. |
| Semi-Secure | Yes | Fully fenced gardens. Key coded front door. |
|
Updated: 2 May 2023 |
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Special Features
| Eastcare Residential Home provides a homely environment set back from the road in a quiet residential area in Hamilton East. We are proud to have received a 3 year accreditation with one continuous improvement this year. Our staff are trained to understand and manage the differing dementia behaviours and all expected to keep up to date with current trends and practices. |
|
Updated: 2 May 2023 |
Interests & Activities
|
Activity programme, Alzheimer's Society, Art, Arthritis society, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Canine friends, Cards, Care and Craft, Chapel, Children, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Gardening, Happy Hour, Housie, Hydrotherapy, Indoor Games, Internet, Jigsaw, Library, Minibus, Minigolf, Movies, Music, Newspaper reading, Outings, Park, Parkinson's Society, Parties, Pastoral care, Petanque, Pianist, Picnic facilities, Quizzes, Reading, RSA, Senior Citizens, Shopping, Sing-a-longs, Singing, , Stroke Group, Swimming, Theatre, Travel, Videos. Also Tai Chi, cricket, gym, darts, memoirs, Its in the Bag, skittles, quoits, balloon volleyball, soft ball tennis, walking, bar and band work, sewing, knitting, woodwork. |
|
Updated: 2 May 2023 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Private and part/fully subsidised residents are catered for. Please contact the Manager for further details. | |
| Staffing qualifications and details | All staff are trained via CareerForce from level 2-4 National qualifications. Any new staff commence training through Career Force. Throughout the year staff have in-service training e.g. manual handling, first aid etc. | |
| Details about meals | A Registered Dietician reviews our menus every 12 months. Our healthy meals (6 week menu) are prepared on site by our qualified kitchen staff. Our kitchen manager is very experienced in working within aged care. All have completed a food safety course. | |
| Visitor information | Visits are welcome, join our monthly birthday parties, theme days etc. | |
| Recreational opportunities | We have a varied activities programme, we encourage all residents to join in. Visits to Hamilton Gardens, local cafes etc. Family outings are welcome. | |
| Internet access | This can be arranged on request. | |
| Transport | Via taxi and shuttles | |
|
Updated: 2 May 2023 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | |
| Cook Island Maori | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Indonesian | Yes | |
| Interpreter | Yes | We can access interpretation services if required. |
| Māori - Te Reo | Yes | |
| Punjabi | Yes | |
| Samoan | Yes | |
| Sign Language | Yes | We can access an interpreter if required. |
| Tongan | Yes | |
|
Updated: 2 May 2023 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Jehovah Witness | Yes | Visits individual residents as requested. |
| Roman Catholic | Yes | On a Thursday Afternoon, The Blessed Virgin Mary Cathedral give communion, in a group setting, to residents. |
| (Other comments) | Yes | Residents attend church with their families or friends as arranged. |
|
Updated: 2 May 2023 |
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Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Chinese | Yes | If required |
| Other | Yes | If required |
| Vegan | Yes | If required |
| Vegetarian | Yes | If required |
|
Updated: 2 May 2023 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.40 Km | Two bus routes are within walking distance. |
| Shops | 0.20 Km | Dairy and petrol station within walking distance. Other amenities are within a 5km range. |
| Mall | 7.00 Km | Accessable via bus routes and van trips. |
| Parks | 0.80 Km | Steele Park, Galloway Park, Memorial Park and Parana Park are within walking distance. We take van trips to Hamilton Gardens, Taitua Arboretum, Hamilton Lake, and Waikato River walks. |
| Library | 3.00 Km | Hillcrest library is situated a short drive away. The bus stops in Masters Avenue outside the front door of the library. We have an in-house library with large print books. |
|
Updated: 2 May 2023 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Care Association New Zealand | Yes | Bi-Monthly meetings. Access to updated information weekly. Newsletters available. |
| National Certificate in Diversional Therapy | No | Activity staff are currently undertaking this training. |
| Aged Care Association New Zealand (ACA) | Yes | Bi-Monthly meetings. Access to updated information weekly. Newsletters available. |
| Police checked | Yes | |
|
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Updated: 2 May 2023 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.