Bupa Sunset Care Home - Matai / Kauri
At a glance
- Vacancy
- No
- Name
- Bupa Sunset Care Home
- Category
- Rest Home
- Address
- 117-123 Boundary Road
Blockhouse Bay
Auckland 0600 - Region
- Auckland
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Carolyn Hegh
- Owner
- Bupa Care Services - 0800 60 80 99
- General Manager
- Carolyn Hegh - 09 627 9094
Other services
Photos
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Map
Bupa is proud to offer rest home and hospital care at Sunset, in the heart of Blockhouse Bay.
Focusing on making each day the best it can be for your loved one is what’s most important to us. Our kind staff take the time to get to know them, so that our care can be personalised, respecting their likes, dislikes and preferences. We welcome friends and family at any time, and they are welcome to share meals (for a small charge).
We often receive compliments from our residents and their families about the kindness of our staff, and the “little extras” that they so willingly do. Our residents also compliment us on the lovely food our chef makes. We have open plan living and dining, leading to attractive gardens. There are plenty of spacious communal areas and cosy nooks to enjoy.
We would be delighted to have the opportunity to talk with you about our care. Please phone Carolyn Hegh, our General Manager, or feel free to drop in at any time.
For more information, please visit the Bupa link below or scroll down to download our brochure.
Focusing on making each day the best it can be for your loved one is what’s most important to us. Our kind staff take the time to get to know them, so that our care can be personalised, respecting their likes, dislikes and preferences. We welcome friends and family at any time, and they are welcome to share meals (for a small charge).
We often receive compliments from our residents and their families about the kindness of our staff, and the “little extras” that they so willingly do. Our residents also compliment us on the lovely food our chef makes. We have open plan living and dining, leading to attractive gardens. There are plenty of spacious communal areas and cosy nooks to enjoy.
We would be delighted to have the opportunity to talk with you about our care. Please phone Carolyn Hegh, our General Manager, or feel free to drop in at any time.
For more information, please visit the Bupa link below or scroll down to download our brochure.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 4 Mar 2013 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 34 |
| Vacancy | No |
| For enqiries please contact General or Clinical Manager with your enquiry 09 6279094 | |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Some Rooms as at 07 Nov 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 20 Dec 2024 |
|
Testimonials
| “This resthome has given me peace of mind that - is in a safe and secure supportive, caring environment. Cleanliness of place, not the typical smell of resthomes. Has huge appeal." “The care of Mum is excellent and the respect shown to myself as her primary caregiver is also excellent. Meals are very good for residents.” “Sunset is a very good place to live. Every staff member is caring. We get good food and the manager is very considerate/kind. Get good care.” "The doctor is very nice. Nurses are helpful and kind. I get best care and good food.” “Sunset is my home. Everyone is very nice and friendly. I have made friends. Managers are good and they listen and solve any issues you have. Nurses are very skilled. My family are all happy with the service.” “Food is lovely and good staff. Good systems in place, all needs get taken care of. Love living here.” |
|
Updated: 14 Oct 2014 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care. | |
| Healthcare Assistants/Caregivers | Yes | Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents. | |
| Physiotherapist | Yes | A local physiotherapist calls in on a regular basis. | |
| Occupational Therapist | Yes | As required. | |
| Social Worker (on site) | Yes | As required. | |
| Diversional Therapist | Yes | As required. | |
| Activities Co-ordinator | Yes | Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips. | |
| Hairdresser | Yes | Our hairdresser visits every Tuesday, providing a great service at a reasonable price. | |
| Podiatrist | Yes | Our Podiatrist visits regularly. | |
| Dietitian | Yes | All menus are Dietitian approved. Our Dietitian is available for general advice and to oversee special needs. | |
| Accredited Visitors | Yes | This can be arranged on an individual basis. | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | Visits on request. Church service held every second Sunday | |
| Other Personnel | Yes | A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on-call. | |
|
Updated: 14 Oct 2014 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| Gastronomy/Nasogastric Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GPs and Hospice to provide this care. |
| Wound Care | Yes | We work together with GPs and specialist wound management nurses as required. |
| Diabetic Care | Yes | We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet. |
| Continence Advice | Yes | We manage residents needs and provide a range of continence products with visits by community nurse specialist on request. |
| Stomal Therapy | Yes | We manage residents needs and provide a range of products with visits by community nurse specialist on request. |
| Stroke Rehabilitation | Yes | We provide support for residents who have had a stroke. This may include physiotherapy and special diet options. |
| Tracheotomy Care | No | Your special needs can be discussed prior to admission. |
| Infection Control | Yes | We meet all infection control standards. |
| Surgical Followup | Yes | We are able to care for people following surgery and provide a range of convalescent care options. |
| Psychiatric Care | Yes | We will provide referrals to other services as required. |
| Community Health | Yes | We link with community health professionals as required. |
| Clinical Management | Yes | Our manager is a registered nurse. |
| Other Specialties | Yes | Available as required. |
|
Updated: 23 Aug 2024 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home. |
| Carer Support | Yes | We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home. |
| Subsidised | Yes | Subsidy may be available. |
| Private Paying | Yes | We welcome people who are self funded or have insurance cover. |
| Booking can be made in advance | Yes | According to bed availability. |
|
Updated: 17 Jul 2014 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents are welcome to personalise their rooms. We understand the importance of making it feel like home. |
| Single Rooms | Yes | Some rooms available with Ensuite facilities. |
| Rooms suitable for a couple | Yes | Subject to availability, please discuss with Facility Manager. |
| Ensuite | Yes | Some rooms available with ensuites. |
| Alcohol Permitted | Yes | Weekly Happy Hour held within our home. |
| Phone Access In Own Room | Yes | You are welcome to have a phone and internet installed at your own cost. |
| Resident can adjust heating in own room | Yes | Can adjust heating in some rooms. No underfloor heating. |
| Cater for under 65 yrs with Disability | Yes | We can discuss your special needs prior to admission. |
| Lounges/seating areas | Yes | 2 Lounges - 1 separate from Dining area |
| Primary Health Funded Short Term Care | Yes | You may qualify for Primary Options For Acute Care Funding. Ask your GP for details. |
| Provide End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GPs and Hospice to provide this care. |
| Palliative Care Contract | Yes | Individual funding may be available. Ask your GP or the hospital for more details. |
| Day Programme for day stay clients | Yes | It is possible for people to join us during the day and return home at night. |
| Outings | Yes | As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics. |
| Whānau Room | Yes | |
| Māori Kaupapa | Yes | We respect all cultures. |
| Family Committee | Yes | We welcome family input and hold family forums on a regular basis. |
| Newsletter | Yes | The care homes newsletter is published on a regular basis. |
| Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. |
| Confused Residents | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused. |
|
Updated: 23 Aug 2024 |
||
Special Features
| We have 1 RH wing which is integrated with hospital rooms and all have ensuites> Residents enjoy this as there is varying activites. All residents are encouraged to take outings when available & enjoy activites. |
|
Updated: 17 Jul 2014 |
Interests & Activities
| A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way. |
|
Updated: 17 Jul 2014 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | A government subsidy may be available for part or all of your care. | |
| Staffing qualifications and details | Sunset meets all recommended staffing levels for residential care. | |
| Details about meals | Our menus are dietitian approved and cater to individual preferences and requirements. | |
| Associated Complexes | We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available. | |
|
Updated: 17 Jul 2014 |
||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Cantonese | Yes | |
| Cook Island Maori | Yes | |
| Dutch | Yes | |
| English | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Mandarin | Yes | |
| Māori - Te Reo | Yes | |
| Samoan | Yes | |
| Tongan | Yes | |
| Zulu | Yes | |
|
Updated: 18 Oct 2011 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | An Anglican pastor visits on request. |
| Baptist | Yes | |
| Hindu | Yes | |
| Inter denominational | Yes | Fortnightly Church Services held. |
| Methodist | Yes | |
| Roman Catholic | Yes | A Catholic nun visits weekly. |
|
Updated: 2 Sep 2010 |
||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.20 Km | Bus Stop located at the top of the driveway |
| Shops | 0.50 Km | Small group of shops located at the top of the road |
| Mall | 3.00 Km | Lynmall Shopping centre |
| Parks | 1.00 Km | Griffen Park |
| Library | 2.00 Km | Blockhouse Bay Library |
|
Updated: 9 Jul 2009 |
||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.