Bupa Mary Shapley Care Home
At a glance
- Vacancy
- No
- Name
- Bupa Mary Shapley Care Home
- Category
- Rest Home
- Address
- 4 Spence Lane
Whakatāne
Whakatāne 3120 - Postal Address
- 4 Spence Lane
Whakatane 3120 - Region
- Bay of Plenty
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Andrew Smith - 07 308 8980
- Owner
- Bupa Care Services - 0800 60 80 99
- Finance Administrator
- Janine Cornes - (07) 308 8980
Other services
Photos
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Map
At Mary Shapley we will do our very best to make you feel at home. Our wonderful, kind staff focuses on what makes your day the best it can be. That’s why we say, ”there’s only one way to care – your way.”
We bring together high quality nursing and genuine care, making sure you choose how you want to fill your days, and we’ll always make your visitors feel welcome, any time. Making decisions together is a very important part of our philosophy. It helps us make each day the best it can be.
We are located in central Whakatane across the road from the public hospital. Our residents can enjoy being outdoors, enjoying the sun and friendship of other residents, in several garden areas around our home.
We can also guide and support you through the process of coming to live at Mary Shapley, if you wish.
We would be delighted to have the opportunity to talk with you about our care. Please phone Andrew Smith, our Care Home Manager on (07) 308 8980.
We bring together high quality nursing and genuine care, making sure you choose how you want to fill your days, and we’ll always make your visitors feel welcome, any time. Making decisions together is a very important part of our philosophy. It helps us make each day the best it can be.
We are located in central Whakatane across the road from the public hospital. Our residents can enjoy being outdoors, enjoying the sun and friendship of other residents, in several garden areas around our home.
We can also guide and support you through the process of coming to live at Mary Shapley, if you wish.
We would be delighted to have the opportunity to talk with you about our care. Please phone Andrew Smith, our Care Home Manager on (07) 308 8980.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 28 Oct 2021 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 42 |
| Vacancy | No |
| 1 | |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $10.00/day up to $21.00/day as at 12 Sep 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 25 Nov 2024 |
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Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care. | |
| Healthcare Assistants/Caregivers | Yes | Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents. | |
| Physiotherapist | Yes | A local physiotherapist calls in on a regular basis. | |
| Occupational Therapist | Yes | As required. | |
| Social Worker (on site) | Yes | As required. | |
| Diversional Therapist | Yes | As required. | |
| Activities Co-ordinator | Yes | Our Activities Assistant is on site 52.5 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips. | |
| Hairdresser | Yes | Our hairdresser visits twice a week, providing a great service at a reasonable price. | |
| Podiatrist | Yes | Our Podiatrist visits on first week of the month. | |
| Dietitian | Yes | All menus are Dietitian approved. Our Dietitian is available for general advice and to oversee special needs. | |
| Accredited Visitors | Yes | This can be arranged on an individual basis. | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | Our Chaplain provides pastoral care, visits once a week and is on call as required. Inter-denominational Church Service ~ Thursday afternoon 3:45pm. | |
| Other Personnel | Yes | A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on-call. | |
|
Updated: 28 Oct 2021 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| Gastronomy/Nasogastric Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| Palliative Care (Contracted) | Yes | Individual palliative care funding may be available. |
| End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
| Dialysis | Yes | We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemodialysis. |
| Wound Care | Yes | We work together with GP's and specialist wound management nurses as required. |
| Diabetic Care | Yes | We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet. |
| Continence Advice | Yes | We manage residents needs and provide a range of continence products with visits by community nurse specialist on request. |
| Stomal Therapy | Yes | We manage residents needs and provide a range of products with visits by community nurse specialist on request. |
| Stroke Rehabilitation | Yes | We provide support for residents who have had a stroke. This may include physiotherapy and special diet options. |
| Tracheotomy Care | Yes | Your special needs can be discussed prior to admission. |
| Spinal Injuries Care | Yes | Your special needs can be discussed prior to admission. |
| Infection Control | Yes | We meet all infection control standards. |
| Surgical Followup | Yes | We are able to care for people following surgery and provide a range of convalescent care options. |
| Psychiatric Care | No | We will provide referrals to other services as required. |
| Community Health | Yes | We link with community health professionals as required. |
| Clinical Management | Yes | Our manager is a registered nurse. |
| Other Specialties | Yes | Available as required. |
|
Updated: 28 Oct 2021 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home. |
| Carer Support | Yes | We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home. |
| Subsidised | Yes | Subsidy may be available. |
| Private Paying | Yes | We welcome people who are self funded or have insurance cover. |
| Booking can be made in advance | Yes | According to bed availability. |
|
Updated: 28 Oct 2021 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents are welcome to personalise their rooms. We understand the importance of making it feel like home. |
| Single Rooms | Yes | |
| Ensuite | Yes | 25 Rest Home bedrooms with ensuites. |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | One georgeous over loved bird called BUBBLE! |
| Negotiate To Bring Own Pet | Yes | We are happy to discuss options for your pets. |
| Phone Access In Own Room | Yes | You are welcome to have a phone and internet installed at your own cost. |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | We have under-floor heating that is adjusted in each section of the building. |
| Cater for under 65 yrs with Disability | Yes | We can discuss your special needs prior to admission. |
| Lounges/seating areas | Yes | Various seating areas including small lounges which are available if you wish a quiet place to sit with your family. |
| Primary Health Funded Short Term Care | Yes | You may qualify for Primary Options For Acute Care Funding. Ask your GP for details. |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | It is possible for people to join us during the day and return home at night. |
| Outings | Yes | As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics. |
| Whānau Room | Yes | We have areas available where residents and their families can spend quiet time together. |
| Māori Kaupapa | Yes | We respect all cultures. |
| Residents Committee | Yes | We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association. |
| Family Committee | Yes | We welcome family input and hold family forums on a regular basis. |
| Newsletter | Yes | The care homes newsletter is published on a regular basis. |
| Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. |
| Confused Residents | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused. |
| Smoking Permitted | Yes | We have a designated smoking area. |
|
Updated: 28 Oct 2021 |
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Special Features
| Mary Shapley Rest Home and Hospital has a strong family spirit and a reputation for providing wholehearted care. Our recently refurbished rest home and hospital is warm and comfortable and we enjoy wonderful support and involvement from the local community. Mary Shapley Village, with its independent units and serviced apartments, completes the close-knit community. Mary Shapley is centrally located within easy walking distance of Kopeopeo shopping centre and is located across the road from Whakatane Public Hospital. Our wonderful staff are dedicated to providing wholehearted care and continually go beyond what is basic requirement to truly understand individual needs. Our care comes from the heart as well as the head. We treat our residents with respect and compassion. We have an extensive activities programme including regular outings, entertainment, concerts, exercise therapy, visiting library service, newspaper readings, music and sing-alongs, housie, quizzes and happy hours. An interdenomination church service is held weekly. Enjoy the Whakatane lifestyle with us. |
|
Updated: 1 Feb 2024 |
Interests & Activities
| A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way. |
|
Updated: 28 Oct 2021 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | A government subsidy may be available for part or all of your care. | |
| Staffing qualifications and details | Kauri Coast meets all recommended staffing levels for residential care. | |
| Details about meals | Our menus are dietitian approved and cater to individual preferences and requirements. Tea 5:30pm Supper 7:30pm | |
| Associated Complexes | We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available. | |
|
Updated: 28 Oct 2021 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Filipino | Yes | |
| Interpreter | Yes | Relatives and their families who are not able to communicate effectively in the English language and whose mother tongue is not English will be offered access to appropriate Interpreter Services. |
| Māori - Te Reo | Yes | |
| Other Information | Yes | If you have any special needs/practices/preferences relating to your ethnic background, please let us know so that we can ensure these are met empathetically and with consideration. We have a Maori Health Plan in place and this is kept updated. |
|
Updated: 28 Oct 2021 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | |
| (Other comments) | Yes | We are an inter-denominational facility and ensure all residents have access to spiritual and pastoral care of their own choice. This is so residents unique and individual needs are met. |
|
Updated: 28 Oct 2021 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 Km | |
| Shops | 0.30 Km | Kopeo Shopping Centre is in close vicinity and within walking distance. |
| Mall | 3.00 Km | Whakatane Town Centre |
| Parks | 0.00 Km | |
| Library | 0.01 Km | There is a range of library books in our on site library and a library service is available fortnightly. |
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Updated: 28 Oct 2021 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 28 Oct 2021 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.