Brittany House Residential Care - Rest Home
At a glance
- Vacancy
- No
- Name
- Brittany House Residential Care
- Category
- Rest Home
- Address
- Brittany House
221 Wolseley Street
Mayfair
Hastings 4122 - Postal Address
- Same as above
- Region
- Hawke's Bay
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Susan McDade - (06) 878 5606
- Owner
- TerraNova Homes & Care Ltd
Other services
Photos
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Map
Home is not a place, it’s a feeling
You’ll experience that feeling as soon as you walk through the doors of our historic home. It’s a feeling we take pride in at Brittany House, the feeling that you’re in the right home, a feeling that comes with care, people and soul.
- a home with a soul, with character
- offering the right care, at the right time
- with people who feel like family
Don’t take our word for it, here are comments we have received recently regarding our care:
“It was obvious Mum and her holistic needs were at the centre of Brittany House’s care”
“Thank you for your care, your honesty, your respect and your generosity to our Mum and our whole family from the
moment we met”
Brittany House is a boutique 62 bed residential home in Hastings on an impressive 1.3 hectares of grounds offering:
- respite, rest home, hospital and palliative care
- flexible accommodation options including single, couple and companion rooms
- excellent resident-focused care provided by a dedicated clinical team
- a wide variety of services, activities, and indoor and outdoor spaces to help you create new routines and traditions
- AND we’re a family that looks out for each other and looks out for you
Our bed rooms are all of an especially large size, and provide plenty of living space for added comfort. The large size of our rooms is unusual in Residential Care homes, and is just another great feature you’ll enjoy at Brittany House.
Come visit and feel the difference of our home at Brittany House, we’d love to understand your needs and show you around our home.
You’ll experience that feeling as soon as you walk through the doors of our historic home. It’s a feeling we take pride in at Brittany House, the feeling that you’re in the right home, a feeling that comes with care, people and soul.
- a home with a soul, with character
- offering the right care, at the right time
- with people who feel like family
Don’t take our word for it, here are comments we have received recently regarding our care:
“It was obvious Mum and her holistic needs were at the centre of Brittany House’s care”
“Thank you for your care, your honesty, your respect and your generosity to our Mum and our whole family from the
moment we met”
Brittany House is a boutique 62 bed residential home in Hastings on an impressive 1.3 hectares of grounds offering:
- respite, rest home, hospital and palliative care
- flexible accommodation options including single, couple and companion rooms
- excellent resident-focused care provided by a dedicated clinical team
- a wide variety of services, activities, and indoor and outdoor spaces to help you create new routines and traditions
- AND we’re a family that looks out for each other and looks out for you
Our bed rooms are all of an especially large size, and provide plenty of living space for added comfort. The large size of our rooms is unusual in Residential Care homes, and is just another great feature you’ll enjoy at Brittany House.
Come visit and feel the difference of our home at Brittany House, we’d love to understand your needs and show you around our home.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 14 Mar 2017 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 27 |
| Vacancy | No |
| Premium charges apply | |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $15.00 -$35.00/day up to $40.00 -$55.00/day as at 09 Apr 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 22 Apr 2025 |
|
Testimonials
| I have lived here for four years and enjoy every day. After all we are a family home – look after one another – if that is not love, what is? Here at Brittany House there are people coming here for the first time from other homes, but it's not long after moving in before friendships start up very quickly." - James |
|
Updated: 31 May 2021 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have a highly capable full team of RN's staffing Brittany House 24/7/365. The clinical team is led by Mandeep, our Clinical Manager, who is backed up by Lorraine (Clinical Coordinator). | |
| Nurse Practitioner | Yes | ||
| Healthcare Assistants/Caregivers | Yes | Our well-trained Healthcare Assistants are kind and caring, treating our residents as family. | |
| Physiotherapist | Yes | We have a large well-appointed Physiotherapy gym. We have a Physiotherapist who completes the assessment and planning with individual residents as well as a Physio Assistant who continues the remsidents' programs. | |
| Occupational Therapist | Negotiable | ||
| Activities Co-ordinator | Yes | Rose works with all the residents and is based out of the centre for our social activities, The Hub. We have 2 full time Activity Coordinators as well as our Physio Assistant. | |
| Hairdresser | Yes | We have a group of hairdressers who visit and base themselves in our amazing Salon. Many residents see treatments as a highlight of their week. | |
| Podiatrist | Yes | As required, typically through monthly visits on-site. | |
| Dietitian | Yes | Our menu is dietician approved and all modified diets are catered for. | |
| Kaumatua | Yes | ||
|
Updated: 21 Feb 2025 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| Palliative Care (Contracted) | Yes | We have an RN that leads our Palliative Care Team and works closely with our local hospice - Cranford. |
| End of Life/Palliative Care | Yes | |
| Wound Care | Yes | Our RN who leads our Woundcare Portfolio works closely with the Wound Nurse Specialist at Te Whatu Ora Te Matau a Māui and provides continued education to our clinical team. |
| Diabetic Care | Yes | |
| Continence Advice | Yes | Modern products and knowledge allow us to achieve great outcomes for residents who need assistance. We have an RN onsite who leads our continence program and continued education. |
| Stomal Therapy | Yes | |
| Tracheotomy Care | Yes | |
| Infection Control | Yes | Our RN who leads our IPC Program works closely with Public Health at Te Whatu Ora Te Matau a Māui and provides continued education to our clinical team. |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
| Other Specialties | Yes | |
|
Updated: 21 Feb 2025 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Our respite and short stay residents can expect to enjoy the same great service we are known to provide for our long term residents. Come in, put your feet up, and enjoy being part of our family. We cannot pre book respite care but will endeavor to help when rooms are available. |
| Carer Support | Yes | |
| Other Short Stay Programme | Yes | We have really vibrant day-care programme - and often find this service provide a transitional period for some clients as they build their confidence and trust in the new environment. |
| High Care Needs | Yes | |
| Subsidised | Yes | Contracted services available. |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 10 Feb 2025 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We would love you to personalise YOUR room at Brittany House while ensuring safety, we encourage comfort. Most residents bring a few cherished items and many pictures to help tell us the story of their life. |
| Single Rooms | Yes | Yes, with a range of features but consistently large and comfortable rooms. |
| Shared Rooms | Yes | We have a limited number of these rooms - some residents love the company and activity that this style of accommodation can provide. |
| Rooms suitable for a couple | Yes | We have a limited number of these rooms but they are always popular. |
| Ensuite | Yes | Many of our rooms have ensuites. There will be a small premium charge for these superior rooms. |
| Alcohol Permitted | Yes | Though as with everything in a residential community, and respecting others, we can discuss this with you. |
| Pets In Residence | Yes | We love having regular visits from a menagerie of pets from within the community. |
| Negotiate To Bring Own Pet | No | But do talk with us if this is particularly important to you and we will see how we can help. |
| Phone Access In Own Room | Yes | This can be arranged - though most residents find it more convenient to organise a personal mobile phone or our resident's landline. |
| Wifi | Yes | Full Wi-fi across the facility. |
| Resident can adjust heating in own room | Yes | |
| Lounges/seating areas | Yes | We have so many areas - we don't know where to start but they range from areas that can hold a party to those equally important 'quiet spots'. |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Palliative Care Contract | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | Our Activities Programme ensures that our residents get on outings frequently - and that those trips are to the places they want to get (be it the beach or the local café with the best cake!) |
| Whānau Room | Yes | Available upon request for our families staying with their loved ones on their end-of-life journey. |
| Māori Kaupapa | Yes | Our facility is bi-cultural meaning that all our residents are cared for in a culturally safe manner. We are very proud of our naturally integrated practice where everyone is made to feel truly at home. |
| Residents Committee | Yes | Our residents committee meets monthly to set their activity program, projects and give our team direction. |
| Family Committee | No | Family are welcome to all residents meetings. |
| Newsletter | Yes | Our Bi-monthly newsletter lets our families and residents stay connected to events and news. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Rural Setting | Yes | Strictly speaking we are NOT rural but our 1.5ha of grounds backing on to the playing fields of St John's College certainly make it feel like that :) |
| Smokers Room | No | We have a dedicated smoker's area in our outside courtyard. |
| Smoking Permitted | Yes | In designated outside areas. |
|
Updated: 21 Feb 2025 |
||
Special Features
| Our 'Spanish mission' style building was constructed in a time that was less concerned with efficiency and economy hence we find ourselves blessed with a range of unusually large areas. Recently we have commissioned some amazing new activity zones that help make Brittany House truly special and we think you will genuinely be surprised and like: * The permanent Indoor Bowling Green * And the dedicated Events Cinema * Or perhaps you prefer to enjoy a coffee or juice at The Confessional Café ! (which is a great example of finding a new purpose for an older icon). |
|
Updated: 10 Feb 2025 |
Interests & Activities
|
In a home where many residents live, it’s important to us to celebrate your individuality, make you feel valued, and respect your contributions. Whether you want to read, paint, enjoy the outdoors, or almost any other thing imaginable, our care focusses on creating an environment where you have both the time and support to do what makes you happy. Our activities program is designed to give you a way to be part of the social life in the home, and also to do what you enjoy. Activities programs are daily events staff facilitate with residents based on their preferences. Upon admission, our Activities Coordinator will work with care staff to understand your needs, and incorporate your preferences into the overall activity program. Our unique activities program is run on a daily basis, and planned a month in advance by our residents. This means our residents and families can see what activities we are planning, and even make special requests. Our activities teams regularly organize mobility vans or other transport to take residents out for special events. Some residents have complex levels of care, making it difficult for them to participate in activities. In these cases, we make every effort to move beds and wheelchairs into communal or outdoor areas, and to do what we can. Please ask your our Facility Manager about how we can accommodate your preferences in our activities programs. |
|
Updated: 10 Feb 2025 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | We closely follow the industries policies and practises in our business and strive to be 'fair and reasonable'. Because everyone's needs are different, please enquire with our Facility Manager (Susan McDade) for the specific details for your arrangements. | |
| Staffing qualifications and details | Our friendly staff are on hand 24/7 to support our residents and provide companionship, respect, fun, and individualised care. | |
| Details about meals | When we say "home cooked", we mean it! All meals are designed by professional chefs, and reviewed by a leading dietician. We can and do cater to all diets. | |
| Associated Complexes | Brittany House Residential Care is part of the TerraNova Group - who have owned and operated aged-care facilities for over 20 years. | |
|
Updated: 10 Feb 2025 |
||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Deaf Blind Sign Language | Yes | |
| English | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | Available on request |
| Māori - Te Reo | Yes | |
| Niuean | Yes | |
| Punjabi | Yes | |
| Samoan | Yes | |
| Sign Language | Yes | |
| Tongan | Yes | |
|
Updated: 10 Feb 2025 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Non denominational | Yes | All faiths are welcome |
| (Other comments) | Yes | The building at Brittany House had a proud heritage as a catholic care facility. However it was bough by TerraNova in 2004 and has not had any religious affiliation since then - though we all love the 'grace and aroha' that its past adds to the facility today. |
|
Updated: 21 Jan 2020 |
||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 2.00 Km | In the centre of Hastings. We also have a mobility scooter able to be booked and used by arrangement. For urgent transport, Brittany House have its own van and car. |
| Shops | 0.20 Km | A full range of food & Beveridge and convenience shops are nearby |
| Mall | 2.00 Km | Hastings City Mall |
| Parks | 0.50 Km | To the fabulous Splash Planet water park and surrounding parklands of Windsor Park itself. |
| Library | 2.00 Km | To Hastings War Memorial Library |
|
Updated: 21 Jan 2020 |
||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
|
||
|
Updated: 14 Mar 2017 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.