Ultimate Care Oakland
At a glance
- Vacancy
- Yes
- Name
- Ultimate Care Oakland
- Category
- Rest Home
- Address
- 108 Thirteenth Avenue
Tauranga South
Tauranga 3112 - Postal Address
- PO BOX 23552
Tauranga South
Tauranga 3144 - Region
- Bay of Plenty
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Lorraine McCarthy - 07 578 2514
- Owner
- Ultimate Care Group Ltd - 04 477 9358
Other services
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| Preview | File | Description |
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 Ultimate Care Oakland Brochure
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Contact us today to see what a positive move to Ultimate Care Oakland can make to your life. |
Ultimate Care Oakland is centrally located in the heart of the Avenues and is one of the longest established rest home and hospital facilities in Tauranga.
We believe the most important factor for our residents is to assist them to live a full quality life, in a warm, friendly and family-oriented environment, one that respects and celebrates their individuality and life. Our trained nurses are specialists in aged care and we provide personal care plans along with tailor-made activity programmes.
There’s a real sense of community here, we have communal living areas where residents can spend time together relaxing and catching up and an open door policy when friends and families visit. We can also accommodate couples in the same room.
With the adjoining Oakland Apartments offering independent and assisted living, Ultimate Care Oakland provides a full continuum of care.
We believe the most important factor for our residents is to assist them to live a full quality life, in a warm, friendly and family-oriented environment, one that respects and celebrates their individuality and life. Our trained nurses are specialists in aged care and we provide personal care plans along with tailor-made activity programmes.
There’s a real sense of community here, we have communal living areas where residents can spend time together relaxing and catching up and an open door policy when friends and families visit. We can also accommodate couples in the same room.
With the adjoining Oakland Apartments offering independent and assisted living, Ultimate Care Oakland provides a full continuum of care.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 14 Dec 2020 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 37 |
| Vacancy | Yes |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $20.00/day up to $55.00/day as at 29 Oct 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
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Updated: 24 Dec 2024 |
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Testimonials
| "Staff that I have interacted with are simply wonderful". "With regards to staff, I have on occasions told other members of my family that the best things about this establishment is the rapport we have with the people who are looking after us. That is management, nurses, carers, entertainment, maintenance, laundry and cleaning staff". "The staff are supported by each other and they show respect for me". "Kind and friendly helpers. Caregivers extremely efficient Nurses. Grea group of people at dinner, great activities". |
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Updated: 22 Mar 2021 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have a team of committed registered nurses who strive to ensure residents needs are being met. Our team of registered nurses cover all shifts 24/7. | |
| Enrolled Nurse | Yes | Support Registered Nurses and to lead caregiver teams. | |
| Healthcare Assistants/Caregivers | Yes | Our caregivers are passionate about what they do. Our home is your home, we go out of our way to make you feel you're at home and are able to maintain your independence. Our caregivers are well trained and committed to providing a high standard of care. | |
| Physiotherapist | Yes | A Physiotherapist is on-site on Tuesdays & Thursdays. | |
| Occupational Therapist | No | We are happy to make a referral for Occupational Therapist input should you require it. | |
| Diversional Therapist | Yes | We have a full-time Diversional Therapist who oversees our activities programme ensuring all our residents likes and interests are met. | |
| Activities Co-ordinator | Yes | Monday to Friday our activities coordinator ensures our programme is successful and our residents have a wonderful time going out on trips or partaking in quiz time, happy hour, and much more. | |
| Hairdresser | Yes | We have a hairdresser who comes on-site one day per week so you don't have to go far to have a bit of a do. | |
| Podiatrist | Yes | Monthly visits first Wednesday of the month. | |
| Dietitian | Yes | All of our menus have been approved by a dietitian. We can make a referral to dietitian services if this is required for individual consultation | |
| Chaplain/Spiritual Advisor | Yes | We can access a Chaplin through the various church groups which visit. This can be arranged on an individual basis as required. | |
| Other Personnel | Yes | We have a team of experts at our National Support Office that consists of clinical support, financial support and property support. | |
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Updated: 14 Dec 2020 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We can provide if prescribed by a doctor, and oxygen management. |
| Gastronomy/Nasogastric Management | Yes | Our staff our suitably trained to manage any gastric/nasogastric requirments. |
| End of Life/Palliative Care | Yes | Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. It is our goal to provide all of this at the end stage of life. |
| Wound Care | Yes | We have highly trained clinical nurses lead by our clinical coach who can provide the best care for any wounds requiring treatment. |
| Diabetic Care | Yes | All of our registered nurses are skilled to assist with the management of diabetes. We are able to support you with your diabetic needs. |
| Continence Advice | Yes | We have staff internally that are experienced and educated regarding incontinence products that are used within the facility and are more than happy to review your continence needs. |
| Stroke Rehabilitation | Yes | If you have recently suffered a stroke, we can be part of your rehabilitation programme to assist you in your recovery. |
| Infection Control | Yes | Our organisation has a very robust infection control programme that has been endorsed by the Medical Officer of Health. |
| Surgical Followup | Yes | If you have a surgical procedure we are more than happy to be part of your post-op recovery. |
| Clinical Management | Yes | Our Clinical Services Manager has extensive aged care and rehabilitation experience and is our infection control representative |
| Other Specialties | No | Many of our nurses are InterRAI trained. As well as student nurse mentors and assessors. |
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Updated: 14 Dec 2020 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability. |
| Carer Support | Yes | If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us for more information and availabilities. |
| Subsidised | Yes | Yes, we provided subsidised services should you meet the requirements. |
| Private Paying | Yes | Yes, we provide private paying services. Contact us for details on private paying options if you do not meet the criteria for a government subsidy. |
| Booking can be made in advance | Yes | We are more than happy to work with you for booking in advance. Please contact us for more information and availabilities. |
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Updated: 14 Dec 2020 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents are encouraged to bring any items that make their room homely including any pieces of furniture they may want and will need to bring a TV for their room if they require one. |
| Single Rooms | Yes | We have single rooms available. |
| Shared Rooms | Yes | We may have a shared room available please contact us for more information and availabilities. |
| Rooms suitable for a couple | Yes | We do have a room suitable for couples please call us for more information and availabilies. |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | To be monitored by Registered Nurse (medical condition permitting) and approved by G.P. |
| Pets In Residence | Yes | |
| Negotiate To Bring Own Pet | Yes | We are pet friendly and animals are permitted at the discretion of the Facility Manager. All pets must be well behaved and if the resident goes on holiday at anytime the pet must be placed in pet accommodation for the period of holiday. |
| Phone Access In Own Room | Yes | A personal phone line can be arranged with a private provider to have a telephone connected to your room. Additional fees may apply. |
| Wifi | Yes | Free wi-fi available to our residents and visiting families. |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | We are a dedicated provider who will assess each individuals needs prior to any admission to ensure we can provide the level of service required. |
| Lounges/seating areas | Yes | Each Wing has its own lounge and dining facilities. |
| Provide End of Life/Palliative Care | Yes | Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual needs and practical tasks. Their families need suport as well. It is our goal to provide all of tis at the end stage of life. |
| Outings | Yes | Yes, we have regular trips out and about that are very popular with our residents. |
| Whānau Room | Yes | Quiet room available for bookings. |
| Residents Committee | Yes | Monthly meetings are held. |
| Family Committee | Yes | Regular family meetings to keep family/whanau informed of resident's progress. |
| Newsletter | Yes | The newsletter is available every two months. We are more than happy to share with you our newsletter. |
| Policy for management of challenging behaviour | Yes | Our organisation has very robust policies that help guide our staff to provide the high standard of care. |
| Confused Residents | Yes | From time to time, some of our residents may be confused and our staff are at hand to manage this, ensuring the residents safety is paramount at all times. |
| Smoking Permitted | Yes | The Ultimate Care Group is a smoke-free facility. Smoking is permitted outside in a designated area. |
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Updated: 14 Dec 2020 |
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Special Features
| Ultimate Care Oakland is centrally located in Thirteenth Avenue, Tauranga, close to shops, supermarkets, restaurants, doctors, hospitals and churches. Ultimate Care Oakland is part of the Ultimate Care Group Ltd, a NZ owned and operated group of facilities which prides itself on retaining a personal touch with our residents and families. |
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Updated: 14 Dec 2020 |
Interests & Activities
| Activity programme, Big print books, Board games, Breakfast in bed, Church services, Concerts, Entertainment, Exercises, Games, Garden, Happy Hour, Housie, Hydrotherapy, Indoor Games, Massage, Music, Outings, Roses, Shopping, Sing-a-longs, Videos. |
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Updated: 14 Dec 2020 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Standard fees apply. Other costs may be incurred for resident/epoa/family preference. Please contact us for a detailed price list. | |
| Staffing qualifications and details | Our staff go through an orientation programme and continue with on-going education. All our staff are committed to providing the best quality of care. They are supported by National Office at Ultimate Care Group Ltd who have extensive experience and expertise in the Residential Health Sector and therefore understand the complexities and requirements of our residents. | |
| Details about meals | Daily home baking and dietician approved menus. We can cater for vegetarian, mulee, diabetic, gluten-free options. | |
| Associated Complexes | We also offer hospital-level care, respite care and palliative care services. Our facility operates under the governance of the Ultimate Care Group with 19 care facilities NZ wide. | |
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Updated: 14 Dec 2020 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | |
| Chinese dialect | Yes | |
| English | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Māori - Te Reo | Yes | |
| Rumanian | Yes | |
| Russian | Yes | |
| Other Details | Yes | We can arrange a translator service should you require them. |
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Updated: 14 Dec 2020 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Brethren | Yes | |
| Christian | Yes | |
| Inter denominational | Yes | |
| Methodist | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| (Other comments) | Yes | Other Faiths can be sourced by the Facility to see if there's a local representation. |
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Updated: 14 Dec 2020 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 Km | Buses leave from Fraser Street |
| Shops | 0.50 Km | 11th Avenue, Coutdown, Foodtown |
| Mall | 1.00 Km | 11th Avenue Shopping Centre |
| Parks | 1.00 Km | Memorial Park, 11th Avenue |
| Library | 2.00 Km | Tauranga Central Library |
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Updated: 14 Dec 2020 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
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Updated: 14 Dec 2020 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.