Lady Wigram Care
At a glance
- Name
- Lady Wigram Care
- Category
- Respite / short term care
- Address
- 210 Kittyhawk Avenue
Wigram
Christchurch 8042 - Region
- Canterbury
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Kiri McKenzie
- Owner
- Lady Wigram Village - 03 341 0543
- Care Facility Manager
- Kiri McKenzie - 0272551211
Other services
Photos
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Map
Residents and families can have complete confidence that each individual resident will have every need catered for.
Residents receive hospital level care, staffed 24 hours a day, 7 days a week by our caring and compassionate team of registered nurses and trained caregivers. Residents will benefit from chef prepared meals using fresh, high quality ingredients.
Lady Wigram Village offers peace of mind with the purpose built, state of the art hospital facilities, featuring large spacious corridors, common lounge areas and a wide range of activities and entertainment provided by our skilled diversional therapists.
Room Features:
-German designed, top of the range hospital beds
-Recliner and visitor chairs
-Individual heat pumps
-TV
-Ensuite and tiled heating
-Second floor window views
-Purpose built joinery
-Optional phone and internet
Residents receive hospital level care, staffed 24 hours a day, 7 days a week by our caring and compassionate team of registered nurses and trained caregivers. Residents will benefit from chef prepared meals using fresh, high quality ingredients.
Lady Wigram Village offers peace of mind with the purpose built, state of the art hospital facilities, featuring large spacious corridors, common lounge areas and a wide range of activities and entertainment provided by our skilled diversional therapists.
Room Features:
-German designed, top of the range hospital beds
-Recliner and visitor chairs
-Individual heat pumps
-TV
-Ensuite and tiled heating
-Second floor window views
-Purpose built joinery
-Optional phone and internet
Our Services Offering Respite / Short Stay
| Level of Care | Vacancy | Care Suites Vacancy | |
|---|---|---|---|
| Rest Home | Yes | View Details | |
| Dementia | Yes | View Details | |
| Hospital | Yes | View Details | |
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Updated: 21 Nov 2024 |
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Testimonials
| "Working at Lady Wigram has been a positive experience, which has provided me with opportunities to improve my skill set, increase my knowledge and follow best practices. Summer is my favorite time of year the village comes alive with the amazing grounds. Everywhere you look u can appreciate the families in the cafe the staff v residents bowls, croquet laughter the village is alive & such a happy place to be. The staff work really hard paying special attention to detail for each and every individual resident that works through the door. I enjoy our sendoff where staff gather in a guard of honor to farewell those we have cared for. It makes me proud to be a part of this team, it truly offers a homely feel." - Lady Wigram Staff Member - October 2024 "I was very impressed with the level of care I received. The room was very comfortable and well set up, and the staff were very friendly and always helpful. Carer: It was such a relief to be able to go on holiday knowing that he was receiving the best of care by such a dedicated team in such a lovely environment." - Lady Wigram Hospital Respite Resident, RM - November 2024 |
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Updated: 6 Nov 2024 |
Service Description
| Lady Wigram is nestled on the outskirts of Christchurch, in the charming suburb of Wigram. This picturesque neighborhood is known for its blend of contemporary living and lush green spaces, offering residents a serene environment beautiful views of the Southern Alps and Port Hills. |
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Updated: 6 Nov 2024 |
Suburbs/Districts/Towns Serviced
| Canterbury and Selwyn |
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Updated: 6 Nov 2024 |
Meeting the needs of older people
| Lady Wigram meets the needs of older adults through personalized care plans, experienced staff, and a range of services including medical support, physical therapy, social activities, and nutritious meals. We foster a supportive, safe environment that promotes independence, dignity, and overall well-being for every resident. |
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Updated: 6 Nov 2024 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | If you would like more information or have any questions, please do not hesitate to reach out to us. We are here to assist you and provide further details as needed. | |
| Staffing qualifications and details | Our staff members actively participate in a comprehensive orientation program designed to familiarize them with company policies, procedures, and culture. Additionally, they engage in continuous education through workshops, training sessions, and courses to further develop their skills and knowledge throughout their careers. This commitment ensures that our team remains well-informed and effective in their roles. | |
| Details about meals | All of our meals are carefully crafted and approved by a qualified dietician to ensure they meet your nutritional needs. Each dish is freshly prepared on-site using high-quality ingredients, and we take pride in incorporating delicious home-baked items into our menu. Our main meal is served at midday, offering a hearty selection designed to satisfy and nourish you. In the evening, we provide a lighter meal that complements the day's nutrition without feeling heavy, allowing for a comfortable dining experience before bedtime. | |
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Updated: 6 Nov 2024 |
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Where service is provided
| Status | Details | |
|---|---|---|
| In Aged Residential Care | Yes | Respite care is offered in comfortable suites within the Care Centre, designed to provide a welcoming and supportive environment. Residents are encouraged to socialize with others throughout the facility, fostering a sense of community and camaraderie. In addition to this, they have the opportunity to participate in a wide range of engaging activities organized by Lady Wigram, ensuring a fulfilling and enjoyable stay for everyone. |
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Updated: 6 Nov 2024 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Every one of our rooms is equipped with essential furnishings to ensure a comfortable living experience for our residents. While the provided furniture includes items such as a bed, desk, and chair, we encourage residents to personalize their space. You are welcome to bring in additional furnishings or decorative items, as long as they can fit comfortably within the room's layout. |
| Single Rooms | Yes | All rooms in our care facility are designed with comfort and privacy in mind, featuring ensuite bathrooms for convenience. The rest home rooms are thoughtfully furnished to meet the needs of our residents. Each room includes a cozy bed with supportive bedding, a bedside table for personal belongings, and a comfortable chair for relaxation, as well as a kitchenette equipped with a mini fridge and microwave. Our goal is to create a welcoming and secure environment that promotes the well-being and dignity of all our residents. |
| Ensuite | No | Each room comes with an ensuite bathroom that features heated tiled floors. |
| Alcohol Permitted | Yes | |
| Phone Access In Own Room | Yes | |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | Each of our rooms features an individual heat pump that can be adjusted to the resident's preferred temperature. |
| Lounges/seating areas | Yes | The Resthome area includes a generously sized lounge that offers stunning views of the Southern Alps, providing a serene and picturesque setting for residents to relax. This welcoming space is furnished with comfortable seating options, allowing for socialization and leisure activities. Adjacent to the lounge, the library boasts a diverse collection of books and cozy reading nooks, providing residents with a tranquil environment to enjoy literature or engage in quiet reflection. Additional seating areas throughout the library encourage group discussions and foster a sense of community among residents. The dementia unit includes a spacious lounge and activities room, both with views of a beautiful garden. The hospital area boasts a generously sized lounge designed for comfort and relaxation, complete with multiple intimate seating arrangements that encourage conversation and connection. In addition to this open space, we offer a private family room, providing a peaceful retreat for families to gather and support one another during challenging times. Furthermore, our delightful sitting room offers stunning views of the Southern Alps, creating a serene atmosphere where visitors can unwind and enjoy the natural beauty surrounding them. |
| Cafe | Yes | The Kittyhawk Café, located on-site, provides a pleasant atmosphere for all visitors. |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Palliative Care Contract | Yes | |
| Outings | Yes | |
| Whānau Room | Yes | |
| Māori Kaupapa | Yes | |
| Newsletter | Yes | A quarterly newsletter is created for residents, offering updates, events, and valuable information about our community. This newsletter is also conveniently emailed to families, ensuring everyone stays informed and connected throughout the seasons. |
| Policy for management of challenging behaviour | Yes | Our organization has a written policy for managing challenging behaviors, and all staff receive training to understand these behaviors. |
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Updated: 6 Nov 2024 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | At our organization, we offer comprehensive respite care designed to give caregivers a much-needed break from their responsibilities. This service not only allows caregivers to recharge and focus on their own well-being, but it also ensures that residents receive dedicated attention, care, and companionship. Our trained staff is committed to creating a warm and supportive environment, engaging residents in meaningful activities that promote social interaction and emotional well-being. We understand the challenges of caregiving, and we aim to provide peace of mind by delivering high-quality care and support during these respite periods. |
| High Care Needs | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
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Updated: 6 Nov 2024 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Filipino | Yes | |
| Interpreter | Yes | Available on request |
| Nepali | Yes | |
| Tagalog | Yes | |
| Other Information | Yes | We can arrange a translator service should you require them |
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Updated: 31 Oct 2024 |
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