West Harbour Gardens Residential Care
At a glance
- Vacancy
- Yes
- Name
- West Harbour Gardens Residential Care
- Category
- Hospital
- Address
- 315 Hobsonville Road
Hobsonville
Auckland 0618 - Postal Address
- Same as above
- Region
- Waitemata
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Mark Young - 021591706
- Owner
- Sunrise Healthcare Ltd - 09 4170400
Other services
Photos
Tap to view all photos
1/3
Map
Owing its name to the beautiful grounds and greenery around the home, West Harbour Gardens is the perfect choice for great care and convenience in the Waitakere area.
Situated in a modern and developing suburb, West Harbour Gardens not only provides convenience for visitors in the West Auckland area, but also to visitors from Albany and the wider North Shore via the easily accessible motorway connection.
West Harbour Gardens boasts exceptional grounds, in both size and beauty. A central pagoda as well as internal courtyards creates a peaceful setting while still providing plenty of practical space for daily living.
The building itself is purpose-built as a Residential Care home, with three separate wings stemming from a central communal area. Two of the wings sport their own smaller lounge, retaining an intimate feeling to this moderately sized home. A large atrium for dining, activities, celebrations, and community provides a friendly and convenient space for daily living.
Located near the Western Motorway and within a relatively quiet and modern suburb, West Harbour Gardens really is well situated for families to visit their loved one. A stone throw away from Westgate shopping centre, and within 15 minutes of Albany mall, residents and families have easy access to local amenities and friendly cafes. And with local hospitals nearby, there is peace of mind that emergency assistance is close at hand if needed.
We offer a range of comfortable single rooms. All rooms have direct access to outdoor courtyard areas, which is a rare feature in residential care home. Additionally, all rooms are positioned for morning or afternoon sun. Combining these features, our rooms offer superb value.
West Harbour Gardens has a strong community involvement, with visits from nearby schools and community groups, and the local RSA just across the road.
Visit us to today to help us find the perfect room for you.
Situated in a modern and developing suburb, West Harbour Gardens not only provides convenience for visitors in the West Auckland area, but also to visitors from Albany and the wider North Shore via the easily accessible motorway connection.
West Harbour Gardens boasts exceptional grounds, in both size and beauty. A central pagoda as well as internal courtyards creates a peaceful setting while still providing plenty of practical space for daily living.
The building itself is purpose-built as a Residential Care home, with three separate wings stemming from a central communal area. Two of the wings sport their own smaller lounge, retaining an intimate feeling to this moderately sized home. A large atrium for dining, activities, celebrations, and community provides a friendly and convenient space for daily living.
Located near the Western Motorway and within a relatively quiet and modern suburb, West Harbour Gardens really is well situated for families to visit their loved one. A stone throw away from Westgate shopping centre, and within 15 minutes of Albany mall, residents and families have easy access to local amenities and friendly cafes. And with local hospitals nearby, there is peace of mind that emergency assistance is close at hand if needed.
We offer a range of comfortable single rooms. All rooms have direct access to outdoor courtyard areas, which is a rare feature in residential care home. Additionally, all rooms are positioned for morning or afternoon sun. Combining these features, our rooms offer superb value.
West Harbour Gardens has a strong community involvement, with visits from nearby schools and community groups, and the local RSA just across the road.
Visit us to today to help us find the perfect room for you.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 21 Sep 2018 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 43 |
| Vacancy | Yes |
| Impending vacancy | No - We have beds available |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $10.00/day up to $12.00/day as at 10 Dec 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
|
Updated: 27 Dec 2024 |
|
Testimonials
| “When I first came I settled in very well and I love living here because this is my home now. I have a very good friend; her name is Florence and she is in the same wing as me. We have lots of good chats and plenty of laughs. The food is very tasty and I always enjoy my apple at night. In the summer BBQs are my favourite, which we have every 2-3 weeks. I enjoy the bus trips and it does not matter where we go; also ‘Happy Hour’, and I love to sing along to the radio. I find the staff very kind and love being with them. I am very appreciative for all that is done for me at West Harbour Gardens" - Gay “I was reluctant at first to come and live here but I realised I needed help. It was not easy at first, but with the help of the staff they encouraged me to obtain my independence. Life at West Harbour Gardens is very easy-going, to the point where I have become totally independent with my daily living. I am free to come and go as I please, going out with relatives. I also go for walks and draw house plans. I have made many friends at West Harbour Gardens and feel that I now have a whole new life.” Ian, 65 years |
|
Updated: 21 Sep 2018 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | 24 hours, 7 days a week | |
| Nurse Practitioner | Yes | Available through DHB Services | |
| Enrolled Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | 24 hours, 7 days | |
| Physiotherapist | Yes | Our Physiotherapist visits weekly. Our Physio Assistant follows the programmes developed | |
| Occupational Therapist | Yes | Through DHB services | |
| Diversional Therapist | Yes | Our Activities Team is led by a talented Coordinator and works with an Activities Assistant to provide activities 7 days a week. This programme offers opportunities for our residents in larger groups, in small groups or as individuals. | |
| Activities Co-ordinator | Yes | Our Activities Team provide a varied programme to our residents 7 days a week. This programme offers opportunities for our residents in larger groups, small groups or as individuals. | |
| Hairdresser | Yes | Our Hairdresser is here weekly. Residents can request visits for those special occassions. | |
| Podiatrist | Yes | Our Podiatrist visits regularly. | |
| Dietitian | Yes | Reviews and approves our seasonal menus | |
| Accredited Visitors | Yes | ||
| Kaumatua | Negotiable | As required | |
| Chaplain/Spiritual Advisor | Yes | We have a fortnightly church service and can arrange spiritual support as required to meet individual needs. | |
| Other Personnel | Yes | As required | |
|
Updated: 15 Oct 2019 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| End of Life/Palliative Care | Yes | Our kind and caring team can walk with you along this journey |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| ACC Rehabilitation | Yes | On an individual basis |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | Our experienced nurses can assist with providing guidance and support to meet your needs |
|
Updated: 15 Oct 2019 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Carer Support | Yes | |
| Private Paying | Yes | |
|
Updated: 21 Sep 2018 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Our rooms are all furnished. We do encourage families to personalise the rooms with pictures and small items of furniture. |
| Single Rooms | Yes | All our rooms are single with an external door leading out to a courtyard and garden. |
| Rooms suitable for a couple | Yes | We have two rooms that would be very suitable for a couple, on enquiry for vacancy |
| Ensuite | No | We do not have any ensuites but toilets and bathrooms are located close to resident rooms |
| Alcohol Permitted | Yes | Alcohol is permitted in moderation, and in consultation with the GP |
| Pets In Residence | Yes | We currently have 2 cats who freely roam the facility |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | Phone access can be arranged in all rooms. Residents are responsible for arranging their provider of choice |
| Wifi | Yes | Wifi is available on request |
| Resident can adjust heating in own room | Yes | All rooms have their own heater which can be adjusted |
| Cater for under 65 yrs with Disability | Yes | We are contracted to provide support for people aged under 65 years |
| Lounges/seating areas | Yes | We have a large atrium area and 2 smaller lounges. Residents can choose the area they would like to occupy |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | As requested |
| Provide End of Life/Palliative Care | Yes | Our residents are able to remain in their 'home' to receive end of life care |
| Day Programme for day stay clients | Yes | On an individual arrangemente |
| Outings | Yes | |
| Whānau Room | Yes | One of our lounges may be utilised for private family time |
| Māori Kaupapa | Yes | As requested |
| Residents Committee | Yes | Resident meetings held monthly. This is an opportunity for residents to share their thoughts and discuss things that concern them |
| Family Committee | No | Families are welcome to join the resident meetings |
| Newsletter | Yes | There is a Family Newsletter published quarterly. |
| Policy for management of challenging behaviour | Yes | Our staff work closely with the family and appropriate professionals to manage challenging behaviours |
| Confused Residents | Yes | Staff are well trained and understand dementia and memory loss. They are able to provide appropriate support |
| Smokers Room | Yes | We have a lovely gazebo in the garden which is for the use of smokers |
| Smoking Permitted | No | West Harbour Gardens is a smoke free area but residents are able to smoke in designated area if required |
| Semi-Secure | Yes | We do have secure fencing around the property in order to keep our residents receiving secure dementia care safe, however there is other access points for hospital residents to come and go freely |
|
Updated: 15 Oct 2019 |
||
Interests & Activities
|
In a home where many residents live, it’s important to us to celebrate your individuality, make you feel valued, and respect your contributions. Whether you want to read, paint, enjoy the outdoors, or almost any other thing imaginable, our care focusses on creating an environment where you have both the time and support to do what makes you happy. Our activities program is designed to give you a way to be part of the social life in the home, and also to do what you enjoy. Activities programs are daily events where staff facilitate activities with residents based on their preferences. On admission, our Activities Coordinator will work with care staff to understand your needs, and incorporate your preferences into the overall activity program. Our unique activities program is run on a daily basis, and planned a month in advance. This means our residents and families can see what activities we are planning, and even make special requests. Our activities teams regularly organize mobility vans or other transport to take residents out for special events. Some residents have complex levels of care, making it difficult for them to participate in activities. In these cases, we make every effort to move beds and wheelchairs into communal or outdoor areas, and to do what we can. Please ask your Clinical Team how we can accommodate your preferences in our activities programs. |
|
Updated: 15 Oct 2019 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Services such as podiatry (unless prescribed by a GP), hairdressing and non subsidised medications or specialist wound care treatments are not included in our fees. Ensure you discuss these with the team to confirm services that are oncharged | |
| Staffing qualifications and details | Our friendly staff are on hand 24/7 to support our residents and provide companionship, respect, fun, and individualised care. Many of our staff are holders of the Level 4 Health and Wellbeing Qualification, with others working towards this. We also engage with Careerforce so all our staff have access to complete the Limited Credit Programme Level 4 Dementia qualification. Our robust education and training programme sees our staff continually learning and growing! | |
| Details about meals | When we say "home cooked", we mean it! All meals are designed a by professional chefs, and reviewed by a leading dietician. | |
| Associated Complexes | West Harbour Gardens Residential Care is part of the Sunrise Health Care family of homes | |
|
Updated: 15 Oct 2019 |
||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | via staff onsite |
| English | Yes | |
| Fijian | Yes | via staff onsite |
| Fijian Indian | Yes | via staff onsite |
| Filipino | Yes | via staff onsite |
| Hindi | Yes | via staff onsite |
| Interpreter | Yes | Available on request |
| Korean | Yes | via staff onsite |
| Māori - Te Reo | Yes | via staff onsite |
| Samoan | Yes | |
| Tagalog | Yes | via staff onsite |
| Tongan | Yes | via staff onsite |
| Tuvalu | Yes | via staff onsite |
|
Updated: 15 Oct 2019 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Non denominational | Yes | Weekly visits for pastoral care |
|
Updated: 21 Sep 2018 |
||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 3.00 Km | Bus stop |
| Shops | 0.50 Km | Hobsonville shops |
| Mall | 3.00 Km | Westgate mall |
|
Updated: 21 Sep 2018 |
||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.