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Ultimate Care Manurewa

At a glance
Vacancy
Yes
Name
Ultimate Care Manurewa
Category
Hospital
Address
39 Great South Road
Manurewa
Auckland 2102
Postal Address
Same as above
Region
Counties Manukau
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Amy Thomas - 09 267 2536
Owner
The Ultimate Care Group Limited
Other services
Photos
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Ultimate Care Manurewa Brochure Ultimate Care Manurewa Brochure Ultimate Care Manurewa Brochure

Contact us today to see what a positive move to Ultimate Care Manurewa can make to your life.

Visitors as usual (but not if you're unwell or recently returned from overseas)
Residents at Ultimate Care Manurewa do not have any premium room charges to pay or any additional cost if you qualify for a Residential Care Subsidy.

We offer specialised and multicultural resident-centred aged care in comfortable and homely surroundings. We work in partnership with residents and their whanau, encouraging their participation, actively promoting our resident’s health and wellbeing which is very important to us. Our diverse staff are committed to providing the best possible healthcare services combined with the highest standards of nursing care.

Our 51-bed hospital provides residential care for those who require a high level of medical care and support, including:
- rest home
- hospital
- palliative
- respite care

Our location at 39 Great South Road, Manurewa provides easy access to the local shops and Manurewa Town Centre enabling our residents to stay connected to their community. We are also only a short distance from the Manukau Super Clinic and Westfield Manukau.

Some of the events we offer for our residents include happy hour, outings, Tai Chi, chaplaincy, library visits, cultural celebrations, traditional food, weekly church services, gardening and a wide range of daily activities. By filling our resident’s days with laughter and meaning we are actively encouraging our residents to join in and participate.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 14 Dec 2020

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 37
Vacancy Yes
Garden view room available
Impending vacancy No
Short stay considered Yes
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes

Updated: 3 Dec 2024

Testimonials
Testimonials
"Staff are fantastic, they keep me well informed".

"Very caring place for residents and families. Always on time"

"Staff are very caring and create a comfortable atmosphere".

"Management have a great open door policy and mum feels she can discuss any concerns easily"

Updated: 19 Mar 2021

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes We have a team of committed registered nurses who strive to ensure residents needs are being met. Our team of registered nurses cover all shifts 24/7.
Healthcare Assistants/Caregivers Yes We have a team of caregivers who are committed to providing the best possible care for all of our residents. Our Caregivers undergo regular training and education.
Physiotherapist Yes Our Physiotherapist visits every Friday. We also have a Mobility Coordinator on staff to carry out her instructions Monday - Friday.
Activities Co-ordinator Yes Our activities coordinator ensures our programme is successful and our residents have a wonderful time going out on trips or join in quiz time, happy hour, and much more.
Hairdresser Yes We have excellent comments about our hairdresser who visits regularly and prices are very good.
Podiatrist Yes Every 6 weeks or as required.
Dietitian Yes All of our menus have been approved by a dietitian. We can make a referral to dietitian services if this is required for individual consultation
Chaplain/Spiritual Advisor Yes A Church Service is held in the facility once a week. We have church singers that visit weekly on a voluntary basis and they provide a great sing along.
Other Personnel Yes We have a team of experts at our National Support Office that consists of clinical support, financial support and property support

Updated: 3 Mar 2021

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We can provide if prescribed by a doctor, and oxygen management.
Gastronomy/Nasogastric Management Yes Our staff our suitably trained to manage any gastric/nasogastric requirements.
Palliative Care (Contracted) Yes We offer clinical, compassionate care at this difficult time.
End of Life/Palliative Care Yes Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. It is our goal to provide all of this at the end stage of life.
Wound Care Yes The Registered Nurses keep up to date with the latest wound care trends. Wound care training is updated regularly.
Diabetic Care Yes All of our registered nurses are skilled to assist with the management of diabetes. We are able to support you with your diabetic needs.
Continence Advice Yes Our registered nurses have been trained to assess for continence requirements and work closely with our suppliers to ensure any continence products you require are of the highest quality.
Stomal Therapy Yes
Stroke Rehabilitation Yes If you have unfortunately suffered from a stroke we can assist you with your post recovery requirements
Tracheotomy Care Yes
Spinal Injuries Care Yes
Infection Control Yes Our organisation has a very robust infection control programme that has been endorsed by the Medical Officer of Health.
Surgical Followup Yes If your coming to stay with us post-surgery we can following an assessment of your needs provide the recovery needs you require.
Community Health Yes
Clinical Management Yes We have a full-time Clinical Services Manager who provides support to our Nurses and Caregivers and all care of our Residents.

Updated: 14 Dec 2020

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability.
Carer Support Yes If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us for more information and availabilities.
Subsidised Yes Yes, we provided subsidised services should you meet the requirements.
Private Paying Yes Yes, we provide private paying services. Contact us for details on private paying options if you do not meet the criteria for a government subsidy.
Booking can be made in advance Yes We are more than happy to work with you for booking in advance. Please contact us for more information and availabilities.

Updated: 14 Dec 2020

Features
Features
Feature Status Details
May Bring Own Furniture Yes In supporting a feeling of homeliness we encourage residents to personalise their rooms with preferred and often sentimental furniture, pictures, ornaments etc.
Single Rooms Yes Spacious rooms with garden views.
Phone Access In Own Room Yes As prior negotiation with the management. Charges may apply. A shared cordless phone is provided so that residents can make or receive calls in the privacy of their rooms. Most rooms have phone ports enabling residents to choose to have a phone in their room at their cost. An e-mail service is available.
Wifi Yes Free wi-fi available to our residents and visiting families.
Cater for under 65 yrs with Disability Yes As an organisation our core business is Aged Care. We do however acknowledge that some of our referrals could be for people under the age of 65yrs. We will always consider this person on a case by case to ensure we can meet their needs.
Lounges/seating areas Yes A large lounge, plus a verandah and deck with views over the gardens is available for use by both residents and visitors.
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Outings Yes Yes, we have regular trips out and about that are very popular with our residents.
Newsletter Yes Tri-monthly updates provided.
Policy for management of challenging behaviour Yes
Confused Residents Yes At times we see confusion with some of our residents. Our team of staff are highly trained to ensure we comfort and support any of our residents that may be distressed or confused at periods of times.
Smoking Permitted Yes The Ultimate Care Group is a smoke-free facility. Smoking is permitted outside in a designated area.

Updated: 14 Dec 2020

Special Features
Special Features
Ultimate Care Manurewa is a medium sized facility so we have the luxury of being able to focus more on an individualised person centred approach for care planning.

Updated: 14 Dec 2020

Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Cards, Care and Craft, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Digital camera, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Gardening, Happy Hour, Holidays, Indoor Games, Jigsaw, Lectures, Massage, Movies, Music, Newspaper reading, Outings, Parties, Pastoral care, Quizzes, Reading, Shopping, Sing-a-longs, Singing, Sky TV, Stroke Group, Vegetarian, Videos

Updated: 14 Dec 2020

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Charges may apply to the following extra services: - Podiatry - Hairdressing - Private telephone line - Electrical check and tagging for patient's own appliances For more information about extra services and charges, please contact the management.
Staffing qualifications and details A qualified, experienced and trained team provide professional care in a dedicated and compasionate manner. We have an onsite Registered Nurses, with both a doctor and registered nurse providing 7day/ 24 hour on call support.
Details about meals Daily home baking and dietician approved menus. We can cater for vegetarian, mulee, diabetic, gluten-free options.
Associated Complexes We also offer hospital-level care, respite care and palliative care services. Our facility operates under the governance of the Ultimate Care Group with 19 care facilities NZ wide.

Updated: 14 Dec 2020

Languages Spoken
Languages Spoken
Language Status Details
Filipino Yes
Hindi Yes
Samoan Yes
Tongan Yes
Other Details Yes We can arrange a translator service should you require them.

Updated: 14 Dec 2020

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Our church service are inter dominational and we welcome input from all religions and faith
Baptist Yes
Christian Yes
(Other comments) Yes Other Faiths can be sourced by the Facility to see if there's a local representation.

Updated: 14 Dec 2020

Distances
Distances
Location Distance Details
Public Transport 0.10 Km Bus stops outside the Rest Home
Shops 0.10 Km Shops within half a block
Mall 1.00 Km Manurewa Mall and shopping complex
Parks 0.20 Km Local park within half a block
Library 1.00 Km Manurewa Public Library

Updated: 14 Dec 2020

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Aged Care Association New Zealand (ACA) Yes
Aged Care Association New Zealand (ACA)

Updated: 2 Feb 2021


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.