The Waratah Retirement Home & Hospital
At a glance
- Vacancy
- No
- Name
- The Waratah Retirement Home & Hospital
- Category
- Hospital
- Address
- 196 Henderson Valley Road
Henderson
Auckland 0612 - Postal Address
- Same as above
- Region
- Waitemata
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
Personnel
- Manager
- Kim Mann
Other services
Photos
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Map
Reviews
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It is our philosophy to provide the highest quality care, given with dignity and a deep concern for people.
We are a 58 bed rest home & private hospital facility situated on a private site surrounded by mature trees and gardens.
All of our rooms are premium rooms with full ensuites which includes toilet, shower, hand basin and mirrored wall cabinet at no extra charge.
We have an extensive activities program which caters for all levels of care. In addition we offer coach outings to some of the beautiful scenic areas in Auckland, 3 afternoons per week
We are a 58 bed rest home & private hospital facility situated on a private site surrounded by mature trees and gardens.
All of our rooms are premium rooms with full ensuites which includes toilet, shower, hand basin and mirrored wall cabinet at no extra charge.
We have an extensive activities program which caters for all levels of care. In addition we offer coach outings to some of the beautiful scenic areas in Auckland, 3 afternoons per week
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 24 Jul 2020 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 29 |
| Vacancy | No |
| All individual rooms with full ensuites at no extra cost | |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
| Updated: 19 Apr 2024 | |
Testimonials
| Thanks for the professional and compassionate care you gave my dad. I am so grateful to have found The Waratah, dad was so well looked after. I have warm fuzzy feelings when i think of The Waratah. Thank you for caring and extending your aroha to our dad. He is our treasure and knowing he is in good hands is a massive comfort to us. Thanks for your efforts and friendship shown to dad. All our sincere thanks and gratitude to you all. With much gratitude and love - a message sent to The Waratah along with 60 long stem individually wrapped roses - one for each staff member. I love it at The Waratah the girls are so lovely, nothing is too much trouble for them. I have worked at The Waratah for 12 years, wonderful team to work with and nice atmosphere to work in. |
| Updated: 9 Apr 2021 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have 8 registered nurses employed which includes a clinical manager and assistant clinical manager. | |
| Healthcare Assistants/Caregivers | Yes | We currently have 24 caregivers employed. | |
| Physiotherapist | Yes | A physiotherapist is on site weekly. | |
| Activities Co-ordinator | Yes | We have an extensive range of activities, both mentally and physically stimulating, we also have a range of activities for those residents who are less mobile. | |
| Hairdresser | Yes | We have a qualified hairdresser on site one day per week who works from our in-house salon. | |
| Podiatrist | Yes | A qualified podiatrist is on site fortnightly | |
| Dietitian | Yes | All menu items are approved by a consultant dietitian. | |
| Chaplain/Spiritual Advisor | Yes | We have church services twice a month and a catholic priest visits one a week. | |
| Updated: 6 Apr 2022 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| End of Life/Palliative Care | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | Regular physiotherapy visits |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
| Other Specialties | Yes | Liaison with multidisciplinary team as required |
| Updated: 23 Jun 2021 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| High Care Needs | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Updated: 28 Dec 2022 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Ensuite | Yes | All rooms have ensuite |
| Alcohol Permitted | Yes | Under the guidance of clinical and medical team. |
| Negotiate To Bring Own Pet | No | Pets are welcome to visit if on a lead. |
| Phone Access In Own Room | Yes | |
| Wifi | Yes | |
| Resident can adjust heating in own room | No | Staff will adjust heaters if requested. |
| Lounges/seating areas | Yes | We have 2 large lounges and 2 small lounges all with arm chairs |
| Gay / LGBT IQ Friendly | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Outings | Yes | Coach trips are offered 3 days a week. |
| Māori Kaupapa | Yes | |
| Residents Committee | No | Resident meetings are held 6 monthly or as requested. |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Rural Setting | Yes | |
| Smokers Room | Yes | |
| Smoking Permitted | Yes | Only in the smoking area |
| Semi-Secure | Yes | |
| Updated: 26 Jan 2023 | ||
Interests & Activities
| Activity programme, Bingo, Board games, Bowls, Breakfast in bed, Canine friends, Care and Craft, Church, Concerts, Craft, Electric beds, Entertainers, Exercises, Flower arranging, Garden, Gardening, Indoor Games, Internet, Library, Movies, Quizzes, Reading, Sing-a-longs, Vegetarian, Videos, Outings, Music, Jigsaw, Housie |
| Updated: 23 Jun 2021 |
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Arabic | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Hindi | Yes | |
| Nepali | Yes | |
| Punjabi | Yes | |
| Updated: 23 Jun 2021 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Baptist | Yes | Service twice a month |
| Christian | Yes | Catholic priest visits weekly for communion |
| Roman Catholic | Yes | Catholic priest brings communion weekly |
| (Other comments) | Yes | Upon request we are happy to make arrangements for any religious affiliation |
| Updated: 23 Jun 2021 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.