The Helier
At a glance
- Care Suite Vacancy
- Yes
- Name
- The Helier
- Category
- Hospital
- Address
- Level 3 and 4
The Helier
28 Waimarie Street
Saint Heliers
Auckland 1071 - Postal Address
- Same as above
- Region
- Auckland
- Phone
- View Phone Number
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Olivier Lacoua - 021 246 2434
- Owner
- Oceania Healthcare - 0800 333 688
- Sales & Marketing Manager
- Debbie Little - 0212411704
- Head of Care Services
- Irit Bialik - 0212438429
Other services
Photos
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Map
Discover an oasis from the world; luxury surrounds with views across the Waitematā Harbour, and a 24/7 world class care offering to give you the most important of luxuries – peace of mind.
The Helier’s Care Residences and available services have been thoughtfully designed to deliver you a premium lifestyle, unlike any other aged care offering in New Zealand.
We have gone above and beyond standard requirements, taking into consideration your entire physical and emotional well-being. Our holistic approach provides you with boutique personalised nursing and premium hospitality led services and amenities, to ensure you experience the utmost comfort and enjoyment at The Helier.
Our private nursing care model means our dedicated team will do an in-home assessment to understand the level of care you require. This enables us to build a care plan around you and your needs and requirements, from everyday assistance to hospital level care.
The Helier’s Primary Nursing Care Model is a resident focused approach that provides holistic, individualised and continuous care to each resident. A Registered Nurse will work in partnership with you to provide a tailored approach to your healthcare needs.
Our thoughtfully designed private care residences come in a choice of layouts, making them the perfect canvas in which to create your dream space. And with just 32 of them, you’ll enjoy the devoted attention you deserve.
The Helier’s Care Residences and available services have been thoughtfully designed to deliver you a premium lifestyle, unlike any other aged care offering in New Zealand.
We have gone above and beyond standard requirements, taking into consideration your entire physical and emotional well-being. Our holistic approach provides you with boutique personalised nursing and premium hospitality led services and amenities, to ensure you experience the utmost comfort and enjoyment at The Helier.
Our private nursing care model means our dedicated team will do an in-home assessment to understand the level of care you require. This enables us to build a care plan around you and your needs and requirements, from everyday assistance to hospital level care.
The Helier’s Primary Nursing Care Model is a resident focused approach that provides holistic, individualised and continuous care to each resident. A Registered Nurse will work in partnership with you to provide a tailored approach to your healthcare needs.
Our thoughtfully designed private care residences come in a choice of layouts, making them the perfect canvas in which to create your dream space. And with just 32 of them, you’ll enjoy the devoted attention you deserve.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | No |
| Certification | Yes |
| ORA Applies | Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase. |
|
Updated: 21 May 2024 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Extra admission requirements due to COVID-19 | Unknown |
|
Updated: 24 Dec 2024 |
|
Care Suite Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 32 |
| Care Suite Vacancy | Yes |
| Care Suite Impending vacancy | No |
| Care Suite Short stay considered | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
|
Updated: 24 Dec 2024 |
|
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Nurse Practitioner | Yes | ||
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Yes | ||
| Occupational Therapist | Negotiable | ||
| Activities Co-ordinator | Yes | ||
| Hairdresser | Yes | ||
| Podiatrist | Yes | ||
| Dietitian | Yes | ||
| Kaumatua | Negotiable | ||
| Chaplain/Spiritual Advisor | Negotiable | ||
| Other Personnel | Yes | The Helier offers an elevated service with additional staff including an executive chef, butler service, dedicated lifestyle and resident coordinator, personal laundry valet and chauffer | |
|
Updated: 21 May 2024 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| End of Life/Palliative Care | Yes | |
| IV Antibiotic Capability | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| ACC Rehabilitation | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
| Other Specialties | Yes | Physiotherapy |
|
Updated: 21 May 2024 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Other Short Stay Programme | Yes | Rehab and prehab |
| High Care Needs | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 21 May 2024 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | |
| Pets In Residence | No | No - can visit residents |
| Phone Access In Own Room | Yes | |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | by negotiation |
| Lounges/seating areas | Yes | |
| Cafe | Yes | |
| Gay / LGBT IQ Friendly | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Outings | Yes | |
| Whānau Room | Yes | |
| Māori Kaupapa | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
|
Updated: 21 May 2024 |
||
Special Features
| Let style surround you, with luxurious linen, premium furniture and carefully considered spaces everywhere you look. Combine that with personalised care to meet your specific needs and premium hospitality services, and you have a redefined care experience. BESPOKE CULINARY EXPERIENCE Enjoy first class dining choices prepared by our Executive Chef. These are specifically designed with optimal nutritional value, and can be customised for your requirements. BUTLER SERVICE Enjoy our on-call butler service, available to guide you through our menus and deliver room service when you’d prefer to stay in. ENTERTAINING Our dedicated lifestyle and resident coordinator will arrange events, entertainment and access to companions for outings and experiences based around learning, connection, relaxation and enjoyment. PERSONAL LAUNDRY VALET Take full advantage of your personal laundry valet where dedicated staff will manage everything from linen to personal clothing items. CAR SERVICE Head out with ease, with our driver operated Mercedes van available to take you to any outings. Or if you prefer a more private experience, take advantage of the chauffeur service in the resident Jaguar, perfect for special occasions or events you wish to attend. HOUSEKEEPING Our housekeeping team will ensure your care residences will always look their best, just as you have always enjoyed. |
|
Updated: 21 May 2024 |
Interests & Activities
| Activity programme, Advocate, Age Concern, Aromatherapy, Art, Arthritis society, BBQ, Big print books, Blind Foundation, Board games, Breakfast in bed, Bridge, Cards, Care and Craft, Casino, Chapel, Children, Church, Classical Music, CMA, Concerts, Cooking, Craft, Dancing, Digital camera, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Gas Fire, Gardening, Golden Oldies, Greypower, Golf, Greypower, Happy Hour, Holidays, Hydrotherapy, Indoor Games, Internet, Jigsaw, , Lectures, Library, Lions, Mah Jong, Maori Women's Welfare League, Massage, Men, Minibus, Minigolf, Movies, Music, Newspaper reading, Organ, Outings, Park, Parkinson's Society, Parties, Pastoral care, Pianist, Picnic facilities, Pool, Probus, Quizzes, Reading, Reflexology, Roses, Rotary, RSA, Senior Citizens, Shopping, Sing-a-longs, Singing, Sky TV, Spa, Stroke Group, Swimming, Theatre, Travel, Vegetarian, Videos, Views, Womens Institute |
|
Updated: 21 May 2024 |
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | |
| English | Yes | |
| Filipino | Yes | |
| French | Yes | |
| Hebrew | Yes | |
| Hindi | Yes | |
| Malay | Yes | |
| Mandarin | Yes | |
| Māori - Te Reo | Yes | |
| Marathi | Yes | |
| Nepali | Yes | |
| Portugesse | Yes | |
| Russian | Yes | |
| Spanish | Yes | |
| Tuvalu | Yes | |
| Ukranian | Yes | |
| Other Information | Yes | Plus a variety of other languages commonly spoken in New Zealand |
|
Updated: 21 May 2024 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Christian | Yes | |
| Evangelical | Yes | |
| Muslim | Yes | |
| Roman Catholic | Yes | |
| (Other comments) | Yes | We welcome any faith or religion affiliations |
|
Updated: 21 May 2024 |
||
Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Other | Yes | Any ethnic dietary requirements can be accommodated |
|
Updated: 21 May 2024 |
||
Distances
| Location | Distance | Details |
|---|---|---|
| Shops | 1.00 Km | Just around the corner from the shops in St Heliers, it's easy to meet family for a coffee or lunch at one of the many eateries or pick up the essentials from the local shops such as 4 Square or the pharmacy. |
| Mall | 5.20 Km | Eastridge Shopping Centre is less than 10 minutes away. |
| Parks | 0.60 Km | The Helier overlooks Glover Park and is just a short drive from several lush green spaces. |
| Library | 1.10 Km | St Heliers Library is close by on St Heliers Bay Road |
|
Updated: 19 May 2024 |
||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.