Te Mana
At a glance
- Vacancy
- Yes
- Name
- Te Mana
- Category
- Hospital
- Address
- 23 Gatman Street
Birkdale
Auckland 0626 - Postal Address
- Same as above
- Region
- Waitemata
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Sharon Chatterton - 021 922 052
- Owner
- Oceania Healthcare - 0800 333 688
Other services
Photos
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Map
Te Mana is a place where staff go out of their way to make residents and their families feel welcome. Specialising in Hospital level care, you can have peace of mind knowing we’re equipped to cater to individual needs and provide support for residents who need extra help. Te Mana offers a choice of standard and premium care rooms, so no matter your needs or budget, there are options to suit.
Te Mana offers the following levels of care:
• Rest Home
• Hospital
• Respite
• Palliative/End of Life
We don’t have visiting hours at Te Mana because we know it’s important you stay connected to your community. Just like at home, friends and family can join you anytime for a cuppa and a catch-up. We’re conveniently located close to the motorway, so it’s a breeze for visitors to pop in or get you out and about to local shops and cafes.
Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week. Or if it’s music you’re into, enjoy some me-time listening to your own personalised playlist with our award-winning I Love Music programme.
Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement.
When it comes to your care, you know what you do and don’t like – and we want to know your preferences too. Because everyone is different, all of our residents get a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Te Mana offers the following levels of care:
• Rest Home
• Hospital
• Respite
• Palliative/End of Life
We don’t have visiting hours at Te Mana because we know it’s important you stay connected to your community. Just like at home, friends and family can join you anytime for a cuppa and a catch-up. We’re conveniently located close to the motorway, so it’s a breeze for visitors to pop in or get you out and about to local shops and cafes.
Hop in our van for a jaunt, you’ll never know where it will take you next. A scenic drive through the countryside, shopping trips or picnics in the park, there’s an exciting new destination each week. Or if it’s music you’re into, enjoy some me-time listening to your own personalised playlist with our award-winning I Love Music programme.
Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement.
When it comes to your care, you know what you do and don’t like – and we want to know your preferences too. Because everyone is different, all of our residents get a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 13 May 2024 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 43 |
| Vacancy | Yes |
| We welcome visitors to Te Mana to view what we have to offer. | |
| Impending vacancy | No - A beautifully refurbished room |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $18.00/day up to $40.00/day as at 21 Nov 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
|
Updated: 22 Nov 2024 |
|
Testimonials
| "immediately impressed with warm hearted welcome and exceeds our expectations. Never once during this time were we made to feel that we were an intrusion, but instead treated with much love and respect and shown a level of care, hospitality and professionalism that left us in complete awe" - Daughter of a resident. "wonderful place for elderly, they feel so comfortable and happy here" - friend of a resident My Mother is doing really well, the family have noticed a vast improvement in her health already. The family is so pleased and say that there is 'new hope. 'Mum can be difficult but staff are great, they are very friendly and approachable. Charissa especially has been wonderful. Mum is very sociable, but is not getting very involved in the activities, but she is being encouraged to try them. I think Te Mana is wonderful and hopes to become a resident one day, "its perfect". |
|
Updated: 17 May 2024 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | 24 hour Registered Nurse staff are on site. We have 2 on morning and afternoon and one during the night. Our Clinical Manager is also a Registered Nurses working Mon - Fri 8.30-5pm and Oncall | |
| Nurse Practitioner | Yes | Very privileged to have NP Michal Boyd, very well respected professional in Gerontology Nursing who overseas the wellbeing of our residents | |
| Healthcare Assistants/Caregivers | Yes | Most of our HCA's are nurses from their own countries, which is fabulous to help converse with the RN's. We have 8 HCA staff in the morning, 5 HCA in the afternoon with additional 2 HCA on Night Dur. | |
| Physiotherapist | Yes | Our Physio Therapist comes weekly and we have a Physio Therapist Assistant working Monday to Friday setting up and performing individual exercise plans with our residents, | |
| Occupational Therapist | Negotiable | Come upon request and referrals | |
| Diversional Therapist | Yes | Our talented Diversional Therapist ensures that our residents activities are engaging and stimulating, ensuring a calendar of events are handed out monthly so resident can plan the activities they wish to attend. | |
| Activities Co-ordinator | Yes | Our Activities Assistant is supporting the DT and implementing the activities also. we have activities 7 days a week for all residents | |
| Hairdresser | Yes | Our Hair dresser comes on a monthly basis. Her rates a re reasonable and our residents love her service. | |
| Podiatrist | Yes | Available 4-6 weekly or on request. Our Podiatrist has been part of Te Mana for many years so she knows the staff well which helps them to give ultimate service to our residents. | |
| Dietitian | Yes | Our Dietician is available upon referrals or requests. Available to assist with special dietary needs. We also have a company employed Dietician who puts together and amazing 4 weekly rotating menu every 6 months. | |
| Accredited Visitors | Yes | Volunteers come to the Facility, usually weekly or monthly | |
| Kaumatua | Yes | Our Kaumatua is available on request. | |
| Chaplain/Spiritual Advisor | Negotiable | Services held Wednesday,- Inter-denominational. Catholic - communion is held every Tuesday | |
| Other Personnel | Negotiable | ||
|
Updated: 9 Oct 2024 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have a range of Concentrators and cylinders as well as portable units which are available on site. |
| Gastronomy/Nasogastric Management | Yes | Our team of Nurses are trained to care for those that require Gastronomy / Nasogastric Mnanagement |
| Palliative Care (Contracted) | Yes | Our Nurses specialise in End of Live care |
| End of Life/Palliative Care | Yes | We proved impeccable Palliative Care under the guidance of Nurse Practitioner and our Hospice trained team of Registered Nurses and we work closely with Hospice |
| Wound Care | Yes | Qualified Wound specialist available to care for residents that show any sign of a pressure injury, wounds and ,bruising |
| Diabetic Care | Yes | Our team of Nurses are trained to manage all aspects of Diabetics alongside our Nurse Practitioner. |
| Continence Advice | Yes | Every new admission will undergo a continence evaluation and the results are discussed with the resident and the family to work out the best way forward to manage this |
| Stomal Therapy | Yes | Our nurses are trained in dealing with Stoma |
| Stroke Rehabilitation | Yes | Strokes can occur at any age and our Facility is contracted to care for those under 65 |
| Spinal Injuries Care | Yes | We accept spinal injuries They are well cared for under the nursing skill of the team with a holistic approach |
| Infection Control | No | We have an infection control committee consisting of all departments who meet monthly and who also attend external training for Infection control |
| Surgical Followup | Yes | We follow up with appointments for resident and ensure that they are accompanied to their appointment. Also able to take private respite who need a short time to heal after surgery. |
| Clinical Management | Yes | Our Clinical Manager is is on site 5 days per week and oversees all the education and specialised training of all clinical staff. |
| Other Specialties | Yes | MS , Parkinsons and Motor Neuron |
|
Updated: 13 May 2024 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Respite is available. Bookings can be confirmed up to 3 weeks out. A wait list is in place. |
| Carer Support | Yes | We are happy for you to utilise carer support allocations |
| Other Short Stay Programme | Yes | Yes we take POAC and other short stay programmes |
| High Care Needs | Yes | We are catering for YPD, Hospital or respite care for people with high needs |
| Subsidised | Yes | Carer support is accepted |
| Private Paying | Yes | We are able to take private paying |
| Booking can be made in advance | Yes | Up to 3 weeks in advance. |
|
Updated: 13 May 2024 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We encourage residents to decorate their rooms with personal affects. We do however all rooms have an existing wardrobe, bedside cabinet and vanity unit |
| Single Rooms | Yes | |
| Connecting Rooms | Yes | We have two bedrooms connected by a bathroom |
| Ensuite | Yes | 2 rooms with shared en suited 1 room with full ensuite |
| Alcohol Permitted | Yes | Residents can have alcoholic beverages with their meals ad are able to keep in own room if it is used respectfully |
| Phone Access In Own Room | Yes | Privately arranged with own supplier. |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | Heat pumps in each room, residents control temperature to their liking |
| Lounges/seating areas | Yes | Dotted around the facility to give you privacy during your visit |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | Our Nurses are trained in Palliative care and work under the guidance of Hospice trained Nurse team on site |
| Day Programme for day stay clients | Yes | We welcome day stay |
| Outings | Yes | Twice a week, and we have arranged van outing for residents enjoyment |
| Whānau Room | Yes | We have a quiet room, looking out to a lovely garden courtyard available for booking when required |
| Newsletter | Yes | Monthly |
| Policy for management of challenging behaviour | Yes | Staff are trained to follow the policy |
| Confused Residents | Yes | |
| Smokers Room | No | We have a smoke free policy |
| Smoking Permitted | No | Smokers are permitted to smoke outside in designated zone but facility is smoke-free |
| Semi-Secure | Yes | |
|
Updated: 17 May 2024 |
||
Special Features
| We have two magnificent courtyards for the enjoyment of residents and families, one is covered and resembles an Atrium |
|
Updated: 13 May 2024 |
Interests & Activities
| Activity programme 7 days per week, BBQ, Bingo, Breakfast in bed, Church, Concerts, Arts & Craft, Happy Hour and Entertainers, Exercises, Raised Garden, Seedling Project, Internet access, Skype, Sky TV Lounge, Newspaper reading, Van Outings, Parties, Pianist, Reading, Shopping, Fish Aquarium, Pet Outreach, Housebound Library Service, Puzzles, Flower Arranging, Museum Trip, Big print books, Bowls, Canine friends, Children, Massage, Parkinson's Society |
|
Updated: 13 May 2024 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Premium rooms are an additional charge | |
| Staffing qualifications and details | 24 hours registered nurses on site. Many of our staff have worked at Te Mana for over 10 years. | |
| Details about meals | Individually catered, Fine dining experience, Breakfast in bed | |
| Visitor information | Visiting is flexible but preferred is between 10am and 5 pm | |
| Internet access | Wifi is available | |
| Transport | We have a van which is used for outings, shopping trips and some appointments | |
| Associated Complexes | We are a part of the Oceania Healthcare facilities | |
|
Updated: 13 May 2024 |
||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Cook Island Maori | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Malayalam | Yes | |
| Niuean | Yes | |
| Russian | Yes | |
| Samoan | Yes | |
| Serbian | Yes | |
| Tagalog | Yes | |
| Thai | Yes | |
| Tongan | Yes | |
| Tuvalu | Yes | |
| Ukranian | Yes | |
|
Updated: 13 May 2024 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Inter denominational | Yes | Methodist, Catholic and Baptist services Wednesdays |
| Methodist | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
|
Updated: 13 May 2024 |
||
Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Indian | Yes | |
| Vegetarian | Yes | |
|
Updated: 13 May 2024 |
||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 Km | Bus stop 1x block away |
| Shops | 0.70 Km | Dairy approx 2-3 blocks |
| Mall | 2.50 Km | Highbury Shopping Mall - approx 4 kms by car |
| Parks | 3.10 Km | Shepards park - approx 5 min by car |
| Library | 2.50 Km | Birkenhead - approx 5 min by car |
|
Updated: 13 May 2024 |
||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
|
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|
Updated: 13 May 2024 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.