Patrick Ferry House
At a glance
- Vacancy
- Yes
- Name
- Patrick Ferry House
- Category
- Hospital
- Address
- Highgrove Village & Patrick Ferry House
47 Condor Place
Albany
Auckland 0632 - Region
- Auckland
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookPersonnel
- Manager
- Margaret Rakai - 09 444 6655/ 0225301905
- Owner
- Patrick Ferry House Ltd - 09 447 1551
Other services
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Map
The close proximity to Highgrove Retirement Village allows couples and community friends to remain together and connected, even when circumstances dictate a more intensive level of care is required for one of our residents.
Consistent with our FAMILY FIRST ethos, the Highgrove concept is all about keeping family and loved ones together. Patrick Ferry House Aged-Care Hospital was designed to be closely connected with the independent living apartments – literally just a short internal walk away.
Patrick Ferry House provides a range of aged care needs. We offer: day, respite, rehabilitation & recovery, full rest home and palliative care. Our team of trained Registered Nurses and Healthcare Assistants provide support when required while always encouraging our residents to maintain their dignity and independence as much as possible.
Our single occupancy rooms are modern in function and are designed to make you feel more at home. They are equipped with emergency response systems to ensure you feel a sense of comfort and security. Each room has a private ensuite and access to either our Mediterranean courtyard or an individual balcony.
Designed to keep family and loved ones together, the hospital is closely connected with the independent living apartments – literally just a short internal walk away. We provide four comfortable lounges for use by our residents and their families. You can enjoy time with company, participate in some activities or relax with a bit of TV. You can even get a breath of fresh air in the courtyards right off the lounge. With a dining room and kitchenette on each floor of the hospital, a cup of tea or coffee is always close at hand.
Consistent with our FAMILY FIRST ethos, the Highgrove concept is all about keeping family and loved ones together. Patrick Ferry House Aged-Care Hospital was designed to be closely connected with the independent living apartments – literally just a short internal walk away.
Patrick Ferry House provides a range of aged care needs. We offer: day, respite, rehabilitation & recovery, full rest home and palliative care. Our team of trained Registered Nurses and Healthcare Assistants provide support when required while always encouraging our residents to maintain their dignity and independence as much as possible.
Our single occupancy rooms are modern in function and are designed to make you feel more at home. They are equipped with emergency response systems to ensure you feel a sense of comfort and security. Each room has a private ensuite and access to either our Mediterranean courtyard or an individual balcony.
Designed to keep family and loved ones together, the hospital is closely connected with the independent living apartments – literally just a short internal walk away. We provide four comfortable lounges for use by our residents and their families. You can enjoy time with company, participate in some activities or relax with a bit of TV. You can even get a breath of fresh air in the courtyards right off the lounge. With a dining room and kitchenette on each floor of the hospital, a cup of tea or coffee is always close at hand.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 15 Feb 2016 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 64 |
| Vacancy | Yes |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Yes from $40.00/day up to $80.00/day as at 09 Jan 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
|
Updated: 2 Apr 2025 |
|
Testimonials
| "Dear Margaret, PFH staff, nurses and caregivers, I just wanted to extend a heartfelt thank you to you all for the wonderful care for our beloved Mum Nella. When I popped in with her ironing today, I found her wearing a beautiful yellow blouse that I hadn't seen before. She proudly told me that "they all had one" especially to celebrate Daffodil Day. Please tell Danny that was so very proud to be wearing her special blouse today - such a kind gesture on his part! Mum looked beautiful, with her hair done nicely, makeup expertly applied, and wearing some matching jewellery. She looked radiant as I complimented her on how beautiful she was looking. I can see that she feels loved and very content. This is thanks to you all... I was brought to tears with gratitude for the way she is cared for with such humanity. We can't thank you enough Please know that all those extra little gestures, the kind words, the friendly smiles and life stories you all share with Mum do not go unnoticed. We are incredibly grateful to you all" - Nella's Family Our grateful thanks to the staff and management of Patrick Ferry House where Mum was very well cared for with affection and respect. We know she had happy times at Patrick Ferry House. Eileen's family Thanks to all the lovely carers, we can't thank you enough for all you do for Mum. Tanya & family I really appreciate the care and support you provided my Mother. The encouragement provided really helped in getting her mobile again. Gary Thank you so, so much for your care, your patience and kindness over the last few months shown to my Dad, myself and my family. Judi A big thank you for all the care you have shown me in the short time I have been at Patrick Ferry House. Everyone has been very kind. Mike (Interim Care Resident) |
|
Updated: 4 Sep 2024 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Our team of PDRP qualified Registered Nurses are an integral part of our team. | |
| Nurse Practitioner | No | Maree, our Clinical Manager, Mel, our Clinical Co-ordinator and Linda, our Hospital Manager, work together in providing care to our resident. | |
| Healthcare Assistants/Caregivers | Yes | Our Healthcare Assistants are very caring and bring a variety of experience and knowledge to our team. | |
| Physiotherapist | Yes | Darrell, our Physiotherapist visits regularly to assess our residents and their physiotherapy needs. | |
| Occupational Therapist | Negotiable | ||
| Diversional Therapist | 1 | Yes | Yvette offers an interesting activities programme to our residents. |
| Activities Co-ordinator | 1 | Yes | Kelly offers various exercise and movement sessions to our residents. |
| Hairdresser | Yes | Lynn, our Hairdresser visits our residents weekly. | |
| Podiatrist | Yes | Sarah and Sophie, our Podiatrists visit our residents every 5 to 6 weeks. | |
| Dietitian | Yes | Robyn, one of our Dietitian visits us upon request. | |
| Kaumatua | Negotiable | ||
| Chaplain/Spiritual Advisor | Negotiable | ||
| Other Personnel | Yes | Other members of our Team are Laura, our Hospital Administrator and Santhriga, our Receptionist. | |
|
Updated: 4 Sep 2024 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| Palliative Care (Contracted) | Yes | Maree, our Clinical Manager, has 7 years experience working for Hospice and brings her knowledge to our palliative care. |
| End of Life/Palliative Care | Yes | We are passionate about our delivery of end of life/ palliative care to our residents. |
| IV Antibiotic Capability | Yes | Our team of Registered Nurses have all trained and are competent in IV antibiotic administration. |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | |
| Clinical Management | Yes | Maree is our Clinical Manager. |
| Other Specialties | Yes | Mel is our Clinical Co-ordinator. |
|
Updated: 8 Mar 2018 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | When we have a room available we like to be able to offer respite care to the community. Please contact us for further information. |
| Carer Support | Yes | As respite care, when we have a room available we like to offer carer support or short stay to the community. Please contact us for further information. |
| Other Short Stay Programme | Yes | We offer a day care service. |
| High Care Needs | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 8 Mar 2018 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Patrick Ferry House encourages our Residents to personalise their rooms as this creates a homely atmosphere. |
| Single Rooms | Yes | All rooms are single occupancy, with a full ensuite. Residents can organise privately for phone and sky to be installed into their rooms. Electric Hospital beds in each room. |
| Ensuite | Yes | All rooms have full ensuite with a shower and toilet. |
| Alcohol Permitted | Yes | |
| Phone Access In Own Room | Yes | A personal phone can be arranged with Telecom at normal domestic rates. |
| Lounges/seating areas | Yes | We have 2 lounges on each floor, residents are welcome to attend other floors lounges also. |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | Weekly shopping trip to local malls. Monthly Dart Van trips. |
| Whānau Room | Yes | |
| Residents Committee | Yes | Monthly Residents Meetings |
| Newsletter | Yes | Monthly |
| Policy for management of challenging behaviour | Yes | |
| Smokers Room | No | The building is Smoke Free. |
| Smoking Permitted | Yes | At specified outside areas. |
|
Updated: 18 May 2011 |
||
Special Features
| Day Care Services - 9.00am - 4.00pm Monday to Friday Evening Care Services - 6.00pm - 10.30pm Monday to Friday |
|
Updated: 15 Feb 2016 |
Interests & Activities
|
Activity programme * Art * Bingo * Board games * Bowls * Cards * Craft * Cooking * Entertainers * Exercises * Flower arranging * Games * Gardening * Happy Hour * Indoor Games * Jigsaw * Newspaper reading * Quizzes * Shopping * Sing-a-longs * Videos |
|
Updated: 18 May 2011 |
Additional Information
| Topic | Details | |
|---|---|---|
| Staffing qualifications and details | Registered Nursing Staff 24 hours pers day. | |
| Details about meals | Our delicious and nutrictious meals are prepared in-house. We encourage residents to come to the dining room and lounges for their meals to socialize with others. | |
| Associated Complexes | Highgrove Village - Apartments on same site. | |
|
Updated: 1 Jul 2015 |
||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Cantonese | Yes | |
| Chinese dialect | Yes | |
| English | Yes | |
| Filipino | Yes | |
| Korean | Yes | |
| Tagalog | Yes | |
| Thai | Yes | |
|
Updated: 5 May 2009 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Inter denominational | Yes | |
|
Updated: 18 May 2011 |
||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Bus stop is at entrance. | |
| Shops | 1.00 Km | |
| Mall | 2.00 Km | Albany Mega Centre Glenfield Mall |
| Parks | 3.00 Km | |
| Library | 2.00 Km | |
|
Updated: 27 Mar 2008 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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|
Updated: 8 Mar 2018 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.