Patrick Ferry House
At a glance
- Vacancy
- Yes
- Name
- Patrick Ferry House
- Category
- Hospital
- Address
- Highgrove Village & Patrick Ferry House
47 Condor Place
Albany
Auckland 0632 - Region
- Auckland
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookPersonnel
- Manager
- Margaret Rakai - 09 444 6655/ 0225301905
- Owner
- Patrick Ferry House Ltd - 09 447 1551
Other services
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Map
The close proximity to Highgrove Retirement Village ensures that couples and community friends can stay together and remain connected, even when one of our residents requires a higher level of care.
True to our FAMILY FIRST ethos, the Highgrove concept is designed to keep families and loved ones united. Patrick Ferry House Aged-Care Hospital is conveniently located just a short internal walk away from the independent living apartments.
Patrick Ferry House caters to a range of aged care needs, offering day care, respite care, rehabilitation and recovery, full rest home care, and palliative care. Our dedicated team of trained Registered Nurses and Healthcare Assistants provide the support needed while encouraging residents to maintain their dignity and independence as much as possible.
Our modern single-occupancy rooms are designed for comfort and functionality, creating a homely atmosphere. Each room is equipped with an emergency response system, providing residents with a sense of security and peace of mind. Rooms also feature a private ensuite and either access to our Mediterranean courtyard or a personal balcony.
Designed with family in mind, the hospital is closely connected to the independent living apartments, making it just a short internal walk away. Residents and their families can enjoy four comfortable lounges for socializing, participating in activities, or simply relaxing with a bit of TV. The courtyards right off the lounge offer a place to enjoy some fresh air. With a dining room and kitchenette on each floor, a cup of tea or coffee is always within reach.
True to our FAMILY FIRST ethos, the Highgrove concept is designed to keep families and loved ones united. Patrick Ferry House Aged-Care Hospital is conveniently located just a short internal walk away from the independent living apartments.
Patrick Ferry House caters to a range of aged care needs, offering day care, respite care, rehabilitation and recovery, full rest home care, and palliative care. Our dedicated team of trained Registered Nurses and Healthcare Assistants provide the support needed while encouraging residents to maintain their dignity and independence as much as possible.
Our modern single-occupancy rooms are designed for comfort and functionality, creating a homely atmosphere. Each room is equipped with an emergency response system, providing residents with a sense of security and peace of mind. Rooms also feature a private ensuite and either access to our Mediterranean courtyard or a personal balcony.
Designed with family in mind, the hospital is closely connected to the independent living apartments, making it just a short internal walk away. Residents and their families can enjoy four comfortable lounges for socializing, participating in activities, or simply relaxing with a bit of TV. The courtyards right off the lounge offer a place to enjoy some fresh air. With a dining room and kitchenette on each floor, a cup of tea or coffee is always within reach.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 15 Apr 2025 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 64 |
| Vacancy | Yes |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Yes from $40.00/day up to $80.00/day as at 09 Jan 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
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Updated: 22 Apr 2025 |
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Testimonials
| "Dear Margaret, PFH staff, nurses and caregivers, I just wanted to extend a heartfelt thank you to you all for the wonderful care for our beloved Mum Nella. When I popped in with her ironing today, I found her wearing a beautiful yellow blouse that I hadn't seen before. She proudly told me that "they all had one" especially to celebrate Daffodil Day. Please tell Danny that was so very proud to be wearing her special blouse today - such a kind gesture on his part! Mum looked beautiful, with her hair done nicely, makeup expertly applied, and wearing some matching jewellery. She looked radiant as I complimented her on how beautiful she was looking. I can see that she feels loved and very content. This is thanks to you all... I was brought to tears with gratitude for the way she is cared for with such humanity. We can't thank you enough Please know that all those extra little gestures, the kind words, the friendly smiles and life stories you all share with Mum do not go unnoticed. We are incredibly grateful to you all" - Nella's Family Our grateful thanks to the staff and management of Patrick Ferry House where Mum was very well cared for with affection and respect. We know she had happy times at Patrick Ferry House. Eileen's family Thanks to all the lovely carers, we can't thank you enough for all you do for Mum. Tanya & family I really appreciate the care and support you provided my Mother. The encouragement provided really helped in getting her mobile again. Gary Thank you so, so much for your care, your patience and kindness over the last few months shown to my Dad, myself and my family. Judi A big thank you for all the care you have shown me in the short time I have been at Patrick Ferry House. Everyone has been very kind. Mike (Interim Care Resident) |
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Updated: 15 Apr 2025 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Our PDRP-qualified Registered Nurses are a vital and integral part of our team. | |
| Nurse Practitioner | No | Annette, our Clinical Manager, Margaret, our Hospital Manager, and our team of experienced Registered Nurses work together to provide exceptional care to our residents. | |
| Healthcare Assistants/Caregivers | Yes | Our Healthcare Assistants are compassionate and bring a wealth of experience and knowledge to our team. | |
| Physiotherapist | Yes | Darrell, our Physiotherapist visits regularly to assess our residents and their physiotherapy needs. | |
| Occupational Therapist | Negotiable | ||
| Diversional Therapist | 1 | Yes | Laura leads an engaging activities programme for our residents as our Diversional Therapist. |
| Activities Co-ordinator | 1 | Negotiable | We are currently recruiting for an Activities Co-ordinator to join our Team. |
| Hairdresser | Yes | Donna, our Hairdresser visits our residents weekly. | |
| Podiatrist | Yes | Hapi Health Care, our Podiatrists, visit our residents every 5 to 6 weeks. | |
| Dietitian | Yes | Terryn, our Dietitian, reviews our menu and we arrange personalised visits for our residents upon request. | |
| Kaumatua | Yes | Matua is available for consultations and also conducts training sessions with our team. | |
| Chaplain/Spiritual Advisor | Negotiable | ||
| Other Personnel | Yes | Other valued members of our Team are Leah, our Hospital Administrator, together with Elaine and Hannah, our Receptionists. | |
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Updated: 16 Apr 2025 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| Palliative Care (Contracted) | Yes | Annette, our Clinical Manager, brings years of experience in aged care and applies her extensive knowledge to support our palliative care services. |
| End of Life/Palliative Care | Yes | We are passionate about providing compassionate and high-quality end-of-life and palliative care to our residents. |
| IV Antibiotic Capability | Yes | Our team of Registered Nurses are all trained and proficient in IV antibiotic administration. |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | |
| Clinical Management | Yes | Annette is our Clinical Manager |
| Other Specialties | Yes | |
|
Updated: 15 Apr 2025 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | When a room becomes available, we are pleased to offer respite care to the community. Please feel free to contact us for more information. |
| Carer Support | Yes | As part of our respite care, we offer carer support or short stays to the community when a room becomes available. For more information, please contact us. |
| Other Short Stay Programme | Yes | We offer a day care service. |
| High Care Needs | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
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Updated: 15 Apr 2025 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | At Patrick Ferry House, we encourage our residents to personalize their rooms, helping to create a warm and homely atmosphere. |
| Single Rooms | Yes | All rooms are single occupancy and feature a full ensuite. Residents have the option to arrange private phone and Sky installations in their rooms. Each room is also equipped with an electric hospital bed. |
| Ensuite | Yes | Each room is equipped with a full ensuite, including a shower and toilet. |
| Alcohol Permitted | Yes | |
| Phone Access In Own Room | Yes | A personal phone can be arranged through Telecom, with charges at standard domestic rates |
| Lounges/seating areas | Yes | Each floor has two lounges, and residents are welcome to enjoy the lounges on other floors as well. |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | Weekly shopping trips to local malls, along with van outings where we take our residents to explore sights around Auckland, ending each trip with a delightful ice cream. |
| Whānau Room | Yes | We have lovely lounges on both floors, available for whānau to enjoy |
| Residents Committee | Yes | Monthly Residents Meetings |
| Newsletter | Yes | Monthly newsletters are sent to families and shared with our residents at the beginning of each month, providing updates on recent happenings, a brief message from our hospital manager, as well as updates from our activities team and photos from the month. |
| Policy for management of challenging behaviour | Yes | |
| Smokers Room | No | The building is Smoke Free. |
| Smoking Permitted | Yes | At specified outside areas. |
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Updated: 15 Apr 2025 |
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Special Features
| Day Care Services - 9.00am - 4.00pm Monday to Friday Evening Care Services - 6.00pm - 10.30pm Monday to Friday |
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Updated: 15 Apr 2025 |
Interests & Activities
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Activity Programme Includes: Art and Craft Bingo Board and Card Games Bowls Cooking and Baking Entertainers and Live Music Exercise Sessions Flower Arranging Gardening Happy Hour Indoor Games and Jigsaws Newspaper Reading Quizzes and Trivia Shopping Trips Sing-a-longs Movie/Video Afternoons |
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Updated: 15 Apr 2025 |
Additional Information
| Topic | Details | |
|---|---|---|
| Staffing qualifications and details | Registered Nursing Staff 24 hours pers day. | |
| Details about meals | Our delicious and nutritious meals are prepared in-house, with menus overseen by a qualified dietitian. We encourage residents to come to the dining room and lounges for their meals to enjoy a social and welcoming atmosphere. | |
| Visitor information | All visitors are required to sign in at reception upon arrival. This helps us ensure the safety and wellbeing of our residents, staff, and visitors at all time | |
| Internet access | Internet access is available onsite for residents and visitors, allowing you to stay connected with family, friends, and the wider world. | |
| Associated Complexes | Highgrove Village – Independent living apartments located on the same site. | |
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Updated: 15 Apr 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Cantonese | Yes | |
| Chinese | Yes | |
| Chinese dialect | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Korean | Yes | |
| Tagalog | Yes | |
| Thai | Yes | |
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Updated: 15 Apr 2025 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Inter denominational | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
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Updated: 15 Apr 2025 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Bus stop is at entrance. | |
| Shops | 1.00 Km | Unsworth Heights Superette |
| Mall | 5.00 Km | Albany Mega Centre Approximately 5.8 km away Glenfield Mall - Approximately 4.8 km away |
| Parks | 3.00 Km | Unsworth Reserve Unsworth to Rosedale Path Rosedale Park |
| Library | 2.00 Km | Albany Library |
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Updated: 15 Apr 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 15 Apr 2025 |
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What's New
Our Team are looking forward to Easter and wish all our residents and their families a Happy Easter.
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Updated: 16 Apr 2025 |
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.