Observatory Village Care
At a glance
- Vacancy
- Yes
- Care Suite Vacancy
- Yes
- Name
- Observatory Village Care
- Category
- Hospital
- Address
- 21 Stoke Street
Oamaru
Oamaru 9400 - Postal Address
- Same as above
- Region
- Southern (Otago)
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Jane Ralston - (03) 434 5450
- Owner
- Observatory Village Lifecare Ltd
Other services
Photos
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Map
The Mission of Observatory Village Lifecare is to provide an environment where residents can live well; receive care and services that are appropriate to their needs; and feel part of a community.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 23 Nov 2023 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 26 |
| Vacancy | Yes |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $30.00/day up to $35.00/day as at 31 Jul 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Unknown |
|
Updated: 31 Oct 2024 |
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Care Suite Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 22 |
| Care Suite Vacancy | Yes |
| Care Suite Impending vacancy | No |
| Care Suite Short stay considered | Yes |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
|
Updated: 31 Oct 2024 |
|
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 40+ | Yes | 12 Registered Nurses. The Clinical Manager has a number of years experience in elderly care. |
| Nurse Practitioner | Yes | We have access to a Nurse Practitioner from Mental Health Services for Older People | |
| Enrolled Nurse | Yes | We have 2 very experienced Enrolled Nurses in our team | |
| Healthcare Assistants/Caregivers | Yes | 24 hours a day - 7 days a week | |
| Physiotherapist | 0.00 | Yes | Weekly visits, plus we employ a Physio Assistant for 4 mornings a week |
| Occupational Therapist | 0.00 | Negotiable | This can be accessed through Oamaru Hospital |
| Social Worker (on site) | 0.00 | No | Every Resident has access to the Needs Assessors at the Oamaru Hospital. |
| Diversional Therapist | Negotiable | ||
| Activities Co-ordinator | Yes | We provide 60+ hours per week Activities Programme. We have an Activities Coordinator and 2 Activities Assistants - all with a variety of different skills and long experience within the Rest Home industry. | |
| Hairdresser | Yes | Pam Milmine operates the Hair Salon in the village complex. All residents are welcome to use her services. | |
| Podiatrist | Yes | We have 2 Podiatrists who visit our Residents every 6-8 weeks,, or earlier if there is a need. | |
| Dietitian | No | We can access a Dietitian | |
| Kaumatua | No | This can be arranged as requested | |
| Chaplain/Spiritual Advisor | Negotiable | All denominations visit the Home regularly. | |
| Other Personnel | Yes | Assistant Manager, Clinical Manager, Care Givers, Cooks, Kitchen Staff, Cleaners, Laundry staff, Financial Officer, Receptionist, Maintenance person. | |
|
Updated: 23 Nov 2023 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have our own oxygen cylinders and oxygen concentrators. |
| Gastronomy/Nasogastric Management | Yes | PEG feeds can be catered to |
| Palliative Care (Contracted) | Yes | When required. |
| End of Life/Palliative Care | Yes | We provide palliative care. RN's on duty for assistance 24 hours a day seven days a week. We have support from Otago Hospice |
| Dialysis | No | Would have to go through Dunedin Public Hospital. |
| Wound Care | Yes | The nurses have undertaken various wound care training. |
| Diabetic Care | Yes | Have access to the Diabetic Educator at Oamaru Hospital. The R.N.'s have had training in this field. |
| Continence Advice | Yes | Have access to information and advice from the Southern District Health Board Incontinence Nurse. The nurses attend on-going education on continence. |
| Stomal Therapy | Yes | Have access to the Stoma Nurses at the Isis Centre in Dunedin. |
| Stroke Rehabilitation | Yes | Nursing staff have experience with Stroke Rehabilitation. The Stroke field officer from Oamaru is available for extra training or resources. |
| Tracheotomy Care | No | Would have to go through Dunedin Public Hospital. |
| Spinal Injuries Care | No | Would have to go through Dunedin Public Hospital. |
| Infection Control | Yes | Infection Control Team co-ordinated in house by Clinical Manager. We have a team consisting of the Clinical Manager, RN's, Kitchen staff, Cleaners and Caregivers to review all policies and systems. |
| Surgical Followup | Yes | We will take any resident to an appointment that needs follow-up surgery. |
| Psychiatric Care | Yes | We have a Psychogeriatrician and a Nurse Practitioner who visits on an as needs basis. |
| Community Health | No | Would have to go through Dunedin Public Hospital. |
| Clinical Management | Yes | Experienced Clinical Manager - Attends inservice on most areas of Geriatric care and continues to update her skills with education. |
| Other Specialties | Yes | Would have to go through Oamaru Public Hospital. |
|
Updated: 23 Nov 2023 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | If and when bed available |
| Carer Support | Yes | If and when bed available |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | As beds cannot always be guaranteed if booked well in advance we advise families to keep in contact and check on availability nearer to the time needed. |
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Updated: 23 Nov 2023 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Rooms are furnished with a hospital bed with pressure relieving mattress, bed side cabinet, chest of drawers, wardrobe, lazy boy recliner and a visitors chair. Residents are welcome to bring in photos, and small items. |
| Single Rooms | Yes | Every room at Observatory Village is a single room. |
| Ensuite | Yes | All rooms have a full ensuite with toilet, shower and hand basin, vanity unit, mirror, towel rail, and hooks |
| Alcohol Permitted | Yes | We have 'happy hour' on a Friday in the Community Centre. Alcohol where appropriate is permitted in Resident's Rooms. |
| Phone Access In Own Room | Yes | Residents can choose to have a phone in their room. We organise the installation through our phone system for a monthly charge. |
| Wifi | Yes | Wifi is available through out the building for a monthly fee |
| Resident can adjust heating in own room | Yes | The whole building has underfloor heating. There are also radiator panels in each resident's room which can be manually adjusted |
| Cater for under 65 yrs with Disability | Yes | On a case by case basis. This is usually arranged with the social workers at the Oamaru Hospital and the Care Co-ordination team in Dunedin |
| Lounges/seating areas | Yes | Observatory Village has a care centre Atrium and a community centre which all residents are welcome to use. Both lounges and the Movie room have large flat screen TV"s. All have SKY. The internal courtyard and outside areas have seating to enjoy the sun. |
| Provide End of Life/Palliative Care | Yes | We do accept palliative care residents. |
| Palliative Care Contract | Yes | We do accept palliative care residents. |
| Outings | Yes | We have an 11 seater van with a platform hoist and room for 2 wheelchairs. Outings are scheduled as part of our Activities programme. |
| Whānau Room | Yes | There is a specific Whanau room where families and visitors can relax, watch TV, make a hot drink and spend the night if required. |
| Māori Kaupapa | Yes | Can be arranged as requested. |
| Residents Committee | No | There are residents meetings bi- monthly. |
| Family Committee | No | We encourage families to be involved with the Residents care and ask them to assist with information for the Resident's care plan. |
| Newsletter | Yes | Newsletters are published monthly and are available for residents and family. |
| Policy for management of challenging behaviour | Yes | There is a policy and staff are educated on dealing with challenging behaviour. |
| Confused Residents | Yes | We do take confused residents and they can stay with us for as long as we can manage their cares. We will consult with family if and when their condition deteriorates and their (or others) safety becomes a concern. |
| Rural Setting | No | We have views of the sea and the mountains |
| Smoking Permitted | Yes | Residents have the right to smoke. Not many do, and if one does smoke they can only do this outside in allocated areas and for as long as they are safe. |
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Updated: 8 Apr 2024 |
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Interests & Activities
| Activity programme,Housie, Breakfast in bed, Care and Craft, Concerts, Craft, Email, Entertainment, Exercises, Entertainers, Happy Hour, Garden, Indoor Games, Library, Massage, Minibus, Music, Outings, Parties, Pianist, Quizzes, Reading, Shopping, Sing-a-longs, Singing, Videos, Big print books |
|
Updated: 23 Nov 2023 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Full fees and what the fees do not include can be accessed by phoning Observatory Village and asking for a pack to be sent out. Due to the government changing the cap for Subsidy payment it is difficult to give this information in this forum. | |
| Staffing qualifications and details | Trained Staff delivering excellent care is an important focus. All caregivers are assisted to achieve Level 3 Healthcare Worker qualification | |
| Details about meals | Our meals are delicious! All food is prepared in our own kitchen on the premises. We can cater for different dietary needs such as diabetics and vegetarians. | |
|
Updated: 23 Nov 2023 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Tuvalu | Yes | |
|
Updated: 23 Nov 2023 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | Whilst we are not affiliated to any one religion we do have services on a monthly basis. These are shared on a rotational basis among different churches in Oamaru. We have a Chapel available within the community centre. |
| Methodist | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
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Updated: 23 Nov 2023 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 Km | Taxis very convenient and reasonably priced. No bus service in Oamaru. |
| Shops | 1.00 Km | Close to The Warehouse, Countdown & the Post Office. Main shopping area across the road from these 3 shops. |
| Mall | 0.00 Km | No malls in Oamaru yet. |
| Parks | 1.00 Km | Oamaru Gardens on Chelmer Street close by. Recommended viewing. |
| Library | 1.50 Km | Located in the main street. Visits are made by car for Residents wishing to visit the Library. |
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Updated: 23 Nov 2023 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
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Updated: 23 Nov 2023 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.