Diana Isaac
At a glance
- Vacancy
- Yes
- Name
- Diana Isaac
- Category
- Hospital
- Address
- 1 Lady Isaac Way
Mairehau
Christchurch 8052 - Region
- Canterbury
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Steve Wakeman - 03 386 3018
- Owner
- Ryman Healthcare - 03 366 4069
- Sales Advisor
- Adrienne Todd - 03 385 3518
Other services
Media
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In Ryman villages, you’ll find vibrant communities where residents thrive.
Along with independent and assisted living, Diana Isaac Village offers a range of care options to support you. These include rest home, hospital, dementia and respite care. In some circumstances you can also choose to receive rest home care in your own serviced apartment.
Located close to The Palms Shopping Centre and Merivale Mall, Diana Isaac Village is set in beautifully landscaped gardens with parks nearby.
Care is at the heart of everything we do. Our residents receive the best of clinical care from our expert teams.
Our spacious care rooms, each with an ensuite bathroom are fitted with a call bell with 24/7 monitoring for added security.
Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.
Ryman exceeds the sector standard in aged care by continuing to enhance the resident experience.
Our award-winning myRyman Care app and electronic medication system provide our team with secure access to real-time clinical data for accurate and efficient care.
Meals are prepared fresh on site by our village chefs using seasonal ingredients. Our Delicious menu is continually highlighted as an area where we go above and beyond as our talented chefs aim to tempt all taste buds.
We're passionate about creating thriving communities where connection and wellbeing are a priority. We offer daily activities and outings for residents to choose, and we encourage you to make the most of the care centre amenities.
We’re recognised by Canstar Blue for having the Most Satisfied Customers, which highlights the outstanding lifestyle and amenities on offer at a Ryman village and complements our tenth win of Reader’s Digest’s Most Trusted Brand.
When people visit our care centres, they often tell us that they feel that difference. It’s in the way our residents and care teams interact, their genuine affinity and connection with one another. We’re a community that cares.
It’s something to be experienced so we invite you to visit and talk to our team. Better still, talk to our residents and their families – they’re the experts!
Along with independent and assisted living, Diana Isaac Village offers a range of care options to support you. These include rest home, hospital, dementia and respite care. In some circumstances you can also choose to receive rest home care in your own serviced apartment.
Located close to The Palms Shopping Centre and Merivale Mall, Diana Isaac Village is set in beautifully landscaped gardens with parks nearby.
Care is at the heart of everything we do. Our residents receive the best of clinical care from our expert teams.
Our spacious care rooms, each with an ensuite bathroom are fitted with a call bell with 24/7 monitoring for added security.
Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.
Ryman exceeds the sector standard in aged care by continuing to enhance the resident experience.
Our award-winning myRyman Care app and electronic medication system provide our team with secure access to real-time clinical data for accurate and efficient care.
Meals are prepared fresh on site by our village chefs using seasonal ingredients. Our Delicious menu is continually highlighted as an area where we go above and beyond as our talented chefs aim to tempt all taste buds.
We're passionate about creating thriving communities where connection and wellbeing are a priority. We offer daily activities and outings for residents to choose, and we encourage you to make the most of the care centre amenities.
We’re recognised by Canstar Blue for having the Most Satisfied Customers, which highlights the outstanding lifestyle and amenities on offer at a Ryman village and complements our tenth win of Reader’s Digest’s Most Trusted Brand.
When people visit our care centres, they often tell us that they feel that difference. It’s in the way our residents and care teams interact, their genuine affinity and connection with one another. We’re a community that cares.
It’s something to be experienced so we invite you to visit and talk to our team. Better still, talk to our residents and their families – they’re the experts!
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 5 Dec 2024 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 40 |
| Vacancy | Yes |
| We have beds available now. | |
| Impending vacancy | No |
| Short stay considered | Yes |
| Premium Accommodation Charges | Yes as at 04 Sep 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 20 Dec 2024 |
|
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Our care centre has 24 hour registered nursing cover. Our registered and enrolled nurses are responsible for the supervision and delivery of high quality nursing care to all care centre residents. The clinical manager and unit coordinators oversee our trained carers and registered nurses in the exceptional delivery of our daily care. | |
| Nurse Practitioner | Negotiable | We are able to access the expert advice of a nurse practitioner should this be required. | |
| Enrolled Nurse | Yes | Our dedicated team of enrolled nurses provide high quality nursing care to all care centre residents. | |
| Healthcare Assistants/Caregivers | Yes | With the support and guidance of the registered nursing team, our caregivers provide assistance and support to care centre residents on a daily basis. Wherever possible, the same caregivers will care for the same residents each day in order to get to know each other well and form a strong connection. All of our caregivers are supported to undertake training in the care of older people. | |
| Physiotherapist | Yes | A physiotherapist is available on a medical referral basis. The physiotherapist will establish individualised programmes for residents as required. | |
| Activities Co-ordinator | Yes | We have a dedicated activities and lifestyle coordinator in the care centre five days a week, who plans and implements a programme of recreational, diversional and social activities for residents in the care centre to participate in as they please. | |
| Hairdresser | Yes | We have a fully equiped hairdressing salon on site, with services available to residents for a reasonable fee. Appointments can be booked through reception or with the help of a care assistant. | |
| Podiatrist | Yes | A podiatrist visits the village regularly, and care centre residents are treated on a medical referral basis. | |
| Dietitian | Yes | ||
| Accredited Visitors | Negotiable | ||
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | ||
| Other Personnel | Yes | Should the services of a specialist be required we will assist residents in accessing the appropriate people to meet their requirements. | |
|
Updated: 5 Dec 2024 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have oxygen concentrators available on site for the private use of hospital residents if this is their prescribed therapy. |
| Gastronomy/Nasogastric Management | Yes | Our staff are trained in this type of intervention should a resident require this level of treatment. |
| End of Life/Palliative Care | Yes | Our staff are trained in this type of intervention should a resident require this level of treatment. |
| Wound Care | Yes | Our staff are highly skilled in current best practice in wound care, we are always keen to elicit expert advice or review our practices as required. |
| Diabetic Care | Yes | Our staff are well trained in diabetic care and we are able to cater for diabetic diets. |
| Continence Advice | Yes | Our staff are well trained in continence management and we also have the ability to access specialist review as required. |
| Stomal Therapy | Yes | We are happy to access this service via the DHB as required. |
| Stroke Rehabilitation | Yes | We have a visiting physiotherapist who will assess each resident and develop an individualised physical programme as appropriate. |
| Infection Control | Yes | Our infection prevention and control policies and procedures are practical, safe, and guide our well-trained staff and residents in minimising the risk of infection at the village. It all starts with good hand hygiene as an important way to keep us healthy and safe from bugs that may be present in the community. |
| Clinical Management | Yes | Our clinical manager is an experienced registered nurse who is responsible for overseeing the management of residents' care. |
| Other Specialties | Yes | Our company has access to highly specialised nursing clinicans as required. |
|
Updated: 5 Dec 2024 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We offer respite care in our warm and welcoming care centre. Respite care provides temporary care in a range of circumstances. You may need some rehabilitation after a hospital stay, or perhaps a little extra help. Whether it’s for a single night or a few weeks, a short stay at our care centre can be a welcome break from your usual routine. |
| Booking can be made in advance | Yes | |
|
Updated: 5 Dec 2024 |
||
Features
| Feature | Status | Details |
|---|---|---|
| Single Rooms | Yes | |
| Ensuite | Yes | All our rooms have full ensuites |
| Alcohol Permitted | Yes | We host a Happy Hour every week |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Lounges/seating areas | Yes | Each area of the Care Centre has two beautiful appointed lounges and there is a large internal atrium area |
| Cafe | Yes | We have an on-site village shop with barista-made coffee. |
| Palliative Care Contract | Yes | |
| Outings | Yes | |
| Whānau Room | Yes | |
| Newsletter | Yes | |
| Rural Setting | Yes | |
| Semi-Secure | Yes | We also offer secure care in our speciallised dementia unit |
|
Updated: 5 Dec 2024 |
||
Special Features
| Diana Isaac offers the full continuum of care within its beautiful retirement village. Not only can you access resthome level care but we also have hospital level services available in a well appointed hospital wing with 24 hour registered nursing care available. We also offer speciallised services within our dementia care unit. This unit is purpose built and offers excellent care and services delivered by compassionate and well trained staff. |
|
Updated: 5 Dec 2024 |
Interests & Activities
| We offer a comprehensive activities programme with dedicated activity coordinators for each area of our complex. We believe in having fun, so ask Jenny for more information when you visit. |
|
Updated: 5 Dec 2024 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about meals | All of our meals are prepared on site by our wonderful Food Services Team. We work hard to ensure everyone's special requests are accounted for. | |
|
Updated: 5 Dec 2024 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Other Details | Yes | If English is your second language we will endeavor to take every opportunity to meet your needs. We will access an interpreter should this be required and we are happy to work closely with family members to ensure we understand your needs fully. |
|
Updated: 5 Dec 2024 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | We respect all denominations and hold interdenominational services on a weekly basis in our Chapel and/or Resthome Lounge. |
|
Updated: 5 Dec 2024 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.75 Km | Bus stop is located on Innes Road near Hills Road |
| Mall | 3.90 Km | Merivale Mall |
| Parks | 0.60 Km | Walter Park |
|
Updated: 5 Dec 2024 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 5 Dec 2024 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.