Bupa The Gardens Care Home
At a glance
- Vacancy
- No
- Name
- Bupa The Gardens Care Home
- Category
- Hospital
- Address
- 15 Hodgkins Street
Pukehangi
Rotorua 3015 - Region
- Lakes
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Donna Inwood - (07) 347 9658
- Owner
- Bupa Care Services - 0800 60 80 99
Other services
Photos
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Map
Downloads
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| Preview | File | Description |
|---|---|---|
 The Gardens brochure
|
You are welcome to view our brochure. |
At The Gardens, we offer rest home and hospital level care.
Understanding what you and your family needs is paramount, because that’s the individualised care we want to provide. We know that this means different things for different people, so we take care to involve family, and make decisions together.
We often receive compliments from our residents and their families about the kindness of our staff, and the “little extras” that they so willingly do. Our residents often say that they love the friendly environment and they feel very much at home here.
We make sure we get to know each of our residents well, so that we can give care in the way they like. Understanding what has been important in their lives, as well as their particular likes and dislikes, and preferences helps us give care in the way that is best for them.
Focusing on making each day the best it can be for your loved one is what’s most important to us.
We would be delighted to have the opportunity to talk with you about our care. Please phone Donna Inwood, our Care Home Manager, or feel free to drop in at any time.
For more information, please visit the Bupa link below or scroll down to download our brochure.
Understanding what you and your family needs is paramount, because that’s the individualised care we want to provide. We know that this means different things for different people, so we take care to involve family, and make decisions together.
We often receive compliments from our residents and their families about the kindness of our staff, and the “little extras” that they so willingly do. Our residents often say that they love the friendly environment and they feel very much at home here.
We make sure we get to know each of our residents well, so that we can give care in the way they like. Understanding what has been important in their lives, as well as their particular likes and dislikes, and preferences helps us give care in the way that is best for them.
Focusing on making each day the best it can be for your loved one is what’s most important to us.
We would be delighted to have the opportunity to talk with you about our care. Please phone Donna Inwood, our Care Home Manager, or feel free to drop in at any time.
For more information, please visit the Bupa link below or scroll down to download our brochure.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 19 Aug 2015 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 32 |
| Vacancy | No |
| We have a bright, cosy room just waiting for you. | |
| Impending vacancy | No - Palliative care available |
| Short stay considered | No |
| Premium Accommodation Charges | Yes from $10.00/day up to $50.00/day as at 04 Dec 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Yes |
|
Updated: 20 Dec 2024 |
|
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care. | |
| Enrolled Nurse | Yes | An enrolled nurse works in the rest home on a daily basis. | |
| Healthcare Assistants/Caregivers | Yes | Our caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best cafe for our residents. | |
| Physiotherapist | Yes | Available by referral. | |
| Activities Co-ordinator | Yes | Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips. | |
| Hairdresser | Yes | Our hairdresser visits on a regular basis and provides a great service at a reasonable price. | |
| Podiatrist | Yes | Our skilled podiatrist visits monthly or on request. | |
| Dietitian | Yes | All menus are dietitian approved through the University of Otago. Our wonderful cook Lesley is available for general advice and oversees special needs. | |
| Accredited Visitors | Yes | This can be arranged on an individual basis. | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | we have visiting volunteer Chaplains and spiritual advisors | |
| Other Personnel | Negotiable | A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on call. | |
|
Updated: 19 Aug 2015 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| Gastronomy/Nasogastric Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
| Dialysis | Yes | Can be accessed through Lakes Health. |
| Wound Care | Yes | We work together with GP's and specialist wound management nurses as required. |
| Diabetic Care | Yes | We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet. |
| Continence Advice | Yes | We manage residents needs and proved a range of continence products with visits by community nurse specialist on request. |
| Stomal Therapy | Yes | We manage residents needs and provide a range of products with visits by community nurse specialist on request. |
| Stroke Rehabilitation | Yes | We provide support for residents who have had a stroke. This may include physiotherapy and special diet options. |
| Tracheotomy Care | Yes | Is available from Lakes Health. |
| Infection Control | Yes | We meet all infection control standards. |
| Surgical Followup | Yes | We are able to caere for people following surgery and privde a range of convalescent care options. |
| Psychiatric Care | Yes | We will provide referrals to other services as required. |
| Clinical Management | Yes | |
| Other Specialties | Yes | Available as requested. |
|
Updated: 17 Oct 2014 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home. We also provide a day programme with pick up and drop off available |
| Carer Support | Yes | We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home. |
| Subsidised | Yes | A subsidy may be available. |
| Private Paying | Yes | We welcome people who are self funding or have insurance cover. |
| Booking can be made in advance | Yes | According to bed availability. |
|
Updated: 19 Aug 2015 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents are welcome to personalise their rooms. We understand the importance of making it feel like homes. |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | Large Studio rooms may be used by a couple. |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | One resident cat and 2 budgies |
| Negotiate To Bring Own Pet | Yes | We are happy to discuss options for your pets. |
| Phone Access In Own Room | No | You are welcome to have a phone line installed Wifi is available for residents |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | We can disucss your special needs prior to admission. |
| Lounges/seating areas | Yes | |
| Primary Health Funded Short Term Care | Yes | You may qualify for Primary Options for Acute Care Funding. Ask your GP for details. |
| Palliative Care Contract | Yes | Individual funding may be available. Ask your GP or the hospital for more details. |
| Day Programme for day stay clients | Yes | It is possible for people to join us during the day and return home at night. |
| Outings | Yes | As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics. |
| Whānau Room | Yes | Our Maimoa Whanau lounge has comfy chairs, kitchennette and a separate bedroom with 2 beds. |
| Māori Kaupapa | Yes | |
| Residents Committee | Yes | We have a care homes residents group with regular meetings. Bupa also has a National Residents and Relatives Association. |
| Family Committee | Yes | Combined with the residents committee above. |
| Newsletter | Yes | The Care Homes Newsletter is published on a regular basis. |
| Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. |
| Confused Residents | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who becove confused. |
| Rural Setting | Yes | Overlooking lake Rotorua and Mt.Ngongotaha. |
| Smoking Permitted | Yes | Smoking is permitted in the designated area. |
| Semi-Secure | No | We do not have a dementia unit |
|
Updated: 19 Aug 2015 |
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Interests & Activities
|
Our programme covers a range of activities and changes on a regular basis. We cater for peoples special interests and hobbies including art, games, music, outings and much more. It is important to us that you live your day your way. , Activity programme, Art, Mah Jong, Music |
|
Updated: 19 Aug 2015 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | A government subsidy may be available for part or all of your care. | |
| Staffing qualifications and details | The Gardens Care Home meets all recommended staffing levels for residential care. | |
| Details about meals | Our menus are dietitian approved and cater to individual preferences and requirements. | |
| Associated Complexes | We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available. | |
|
Updated: 19 Aug 2015 |
||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Deaf Blind Sign Language | No | Through Deaf/Blind foundation. |
| Dutch | Yes | Access through our village residents. |
| English | Yes | |
| Farsi (Persian) | Yes | |
| Filipino | Yes | Interpreters are available on request |
| German | Yes | Through our village residents. |
| Hindi | Yes | |
| Interpreter | Yes | |
| Māori - Te Reo | Yes | |
| Other Information | Yes | Interpreters are available on request |
|
Updated: 17 Oct 2014 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Inter denominational | Yes | |
| Methodist | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
|
Updated: 19 Aug 2015 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 Km | Nearest bus stop 5 minutes walk away. |
| Shops | 5.00 Km | weekday daily bus service to town |
| Mall | 5.00 Km | |
| Parks | 0.50 Km | |
| Library | Library visit every fortnight | |
|
Updated: 17 Oct 2014 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 19 Aug 2015 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.