Bupa Te Whanau Care Home - Hospital - Continuing Care
At a glance
- Vacancy
- No
- Name
- Bupa Te Whanau Care Home
- Category
- Hospital
- Address
- 603 Queen Street
Levin
Levin 5510 - Postal Address
- PO Box 213
Levin 5540 - Region
- MidCentral
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Kelly Stichbury - (06) 368 1081
- Owner
- Bupa Care Services - 0800 60 80 99
Other services
Photos
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Map
Downloads
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| Preview | File | Description |
|---|---|---|
 Brochure June 2014
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Reviews
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Te Whanau Care Home has an excellent reputation for providing a very high standard of care, in lovely, nurturing surroundings. The hospital was built in 2005 and is connected to the rest home, which has been extensively remodelled and refurbished.
Te Whanau is modern, light, cheerful and comfortable. The gardens and courtyard provide lovely views from inside, as well as sunny, peaceful places to sit outside.
Te Whanau is close to Levin's many shops and services. Our mobility van is out and about each day, so it's easy to get a ride to town or it's a pleasant walk.
Te Whanau is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.
As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.
For more information, please visit the Bupa link.
Te Whanau is modern, light, cheerful and comfortable. The gardens and courtyard provide lovely views from inside, as well as sunny, peaceful places to sit outside.
Te Whanau is close to Levin's many shops and services. Our mobility van is out and about each day, so it's easy to get a ride to town or it's a pleasant walk.
Te Whanau is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.
As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.
For more information, please visit the Bupa link.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 17 Aug 2021 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 47 |
| Vacancy | No |
| Long term. Please feel free to call Kelly Stichbury, Care Home Manager or come in and discuss the personalised care your loved one requires. | |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Some Rooms as at 21 Feb 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
| Updated: 16 Apr 2024 | |
Testimonials
| The caring attentiveness, individuality, welcome and kindness to mum and other residents is excellent. Lovely home, Well Cleaned and good Staff. Lovely Atmosphere. I appreciate living in “Care” as opposed to living alone. Staff are very kind. |
| Updated: 17 Aug 2021 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care. | |
| Healthcare Assistants/Caregivers | Yes | Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents. | |
| Physiotherapist | Yes | Available by referral | |
| Occupational Therapist | Yes | As required. | |
| Activities Co-ordinator | Yes | Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips. | |
| Hairdresser | Yes | Our hairdresser visits on a regular basis and provides a great service at a reasonable price. | |
| Podiatrist | Yes | Our skilled podiatrist visits monthly or on request. | |
| Dietitian | Yes | All menus are dietitian approved. Our dietitian is available for general advice and oversees special needs. | |
| Accredited Visitors | Yes | This can be arranged on an individual basis. | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | Weekly visits. | |
| Other Personnel | Yes | A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on call. | |
| Updated: 17 Aug 2021 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| Gastronomy/Nasogastric Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
| Wound Care | Yes | We work together with GP's and specialist wound management nurses as required. |
| Diabetic Care | Yes | We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet. |
| Continence Advice | Yes | We manage resident's needs and provide a range of continence products with visits by community nurse specialist on request. |
| Stomal Therapy | Yes | We manage resident's needs and provide a range of products with visits by community nurse specialist on request. |
| Tracheotomy Care | Yes | |
| Infection Control | Yes | We meet all infection control standards. |
| Surgical Followup | Yes | We are able to care for people following surgery and provide a range of convalescent care options. |
| Psychiatric Care | Yes | |
| Community Health | Yes | Yes, we link with community health professionals as required. |
| Clinical Management | Yes | Our Clinical Manager works closely with the Registered Nurses and Caregivers to ensure excellent and seamless care. |
| Other Specialties | Yes | Available as required. |
| Updated: 17 Aug 2021 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home. |
| Carer Support | Yes | We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home. |
| Subsidised | Yes | A subsidy may be available. |
| Private Paying | Yes | We welcome people who are self funding |
| Booking can be made in advance | Yes | According to bed availability. |
| Updated: 17 Aug 2021 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents are welcome to personalise their rooms. We understand the importance of making it feel like home. |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | Large double room available |
| Ensuite | Yes | Most rooms have shared en suites between two rooms. |
| Alcohol Permitted | Yes | |
| Negotiate To Bring Own Pet | Yes | We are happy to discuss options for your pets. |
| Phone Access In Own Room | Yes | You ar welcome to have a phone and internet installed at your own cost. |
| Resident can adjust heating in own room | No | Our home is centrally heated with underfloor heating. |
| Cater for under 65 yrs with Disability | Yes | We can discuss your special needs prior to admission. |
| Lounges/seating areas | Yes | |
| Provide End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
| Day Programme for day stay clients | Yes | It is possible for people to join us during the day and return home at night. |
| Outings | Yes | As part of the activities programme, regular trips are provided to the local community. These can include shopping, sight seeing and picnics. |
| Whānau Room | Yes | We have areas available where residents and their families can spend quiet time together. |
| Māori Kaupapa | Yes | We respect all cultures. |
| Residents Committee | Yes | We have a care homes residents group with regular meetings. Bupa also has a National Residents & Relatives Association. |
| Family Committee | Yes | Combined with the residents committee above. |
| Newsletter | Yes | The Care Homes Newsletter is published on a regular basis. |
| Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. |
| Confused Residents | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused. |
| Smoking Permitted | Yes | Smoking is permitted in the designated area. |
| Updated: 17 Aug 2021 | ||
Special Features
| Te Whanau is surrounded by gardens and large lawns in quiet, peaceful surroundings. Within the home, it is light with wide corridors and a choice of comfortable lounge areas to just sit quietly and make a cup of tea or if you want, join in with the activities programme. |
| Updated: 1 Feb 2024 |
Interests & Activities
|
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way. Visitors are always welcome. |
| Updated: 17 Aug 2021 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | A government subsidy may be available for part or all of your care. | |
| Staffing qualifications and details | Te Whanau Care Home meets all recommende staffing levels for residential care. | |
| Details about meals | Our menus are dietitian approved and cater to individual preferences and requirements. | |
| Associated Complexes | We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available. | |
| Updated: 17 Aug 2021 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | |
| English | Yes | |
| Filipino | Yes | |
| Interpreter | Yes | We are happy to access this service if needed. |
| Māori - Te Reo | Yes | |
| Tongan | Yes | |
| Updated: 17 Aug 2021 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Methodist | Yes | |
| Presbyterian | Yes | |
| Salvation Army | Yes | |
| (Other comments) | Yes | We respect all residents religious and spiritual beliefs. |
| Updated: 17 Aug 2021 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Buses, Trains, Taxi's | |
| Shops | 0.50 Km | Main shopping |
| Mall | 0.50 Km | In main shopping area |
| Parks | 1.00 Km | 3 main parks in Levin |
| Library | 0.50 Km | In main shopping area |
| Updated: 17 Aug 2021 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Other details | Yes | Many staff have completed fundamentals in palliative care. |
| Updated: 17 Aug 2021 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.