Bupa Parkstone Care Home

General
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At a glance

Vacancy: No
Name: Bupa Parkstone Care Home
Category: Hospital
Address: 66 Brodie Street
Ilam
Christchurch 8041
Region: Canterbury
Phone: (03) 929 6974 View Phone Number
Email: View Email Address
Web: Visit Website
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Personnel

Manager: Luannie Villegas - (03) 341 5704
Owner: Bupa NZ
Community Liaison Co-ordinator: Sarah Radburnd - (03) 373 8566

Other services

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Bupa Parkstone Care Home, provides rest home, hospital, and Bupa short-stay care. Our care home is situated in the lovely suburb of Ilam here in Christchurch, with plenty of garden areas and seating for family and residents to enjoy. We offer a large variety of activities 7 days per week because we believe you should choose how you want to spend your day. There is a range of activities for you to get involved in if you choose to.
We love getting to know our residents and their families, who are welcome at any time. It is important we get to know you well, so we can deliver care that is right for you. You and your family are included in decisions about your care every step of the way.
You’re welcome to visit us any time to look around. If you have any questions or want to make an enquiry please contact our Care Home Manager Luannie on (03) 341 5704. Or feel free to call our Community Liaison Coordinator Sarah Radburnd on (03) 373 8566.

Service/Facility Details

Service/Facility Details
Detail	Status
Contract with Health New Zealand \| Te Whatu Ora	Yes
Certification	Yes
ORA Applies	No
Updated: 1 Nov 2016

Bed and Vacancy Details

Bed and Vacancy Details
Detail	Status
Approximate number of beds at this level of care	58
Vacancy	No
0
Impending vacancy	No
Short stay considered	No
Premium Accommodation Charges	Some Rooms as at 20 Sep 2024
MOH Certification and Audit Report	View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19	Please enquire
Updated: 22 Nov 2024

Personnel

Personnel
Type	Status	Details
Registered Nurse	Yes	We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers	Yes	Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist	Yes
Occupational Therapist	Yes	As required
Activities Co-ordinator	Yes	Our two Activities co-ordinators are on site 7 days per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser	Yes	Our Hairdresser, visits on a regular basis and provides a great service at a reasonable price.
Podiatrist	Yes	Our skilled Podiatrist, visits regularly.
Dietitian	Yes	All menus are Dietitian approved. Our Dietitian is available for general advice and oversee special needs.
Accredited Visitors	Yes	This can be arranged on an individual basis.
Kaumatua	Yes
Chaplain/Spiritual Advisor	Yes
Other Personnel	Yes	A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on-call
Updated: 20 Jun 2016

Specialities or Areas of Expertise

Specialities or Areas of Expertise
Specialities or Areas of Expertise	Status	Details
Oxygen Management	Yes	We have a registered nurse on duty 24 hours a day who can provide this level of care.
Gastronomy/Nasogastric Management	Yes	We have a registered nurse on duty 24 hours a day who can provide this level of care.
Palliative Care (Contracted)	Yes	Individual palliative care funding may be available.
End of Life/Palliative Care	Yes	It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Dialysis	Yes	We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis.
Wound Care	Yes	We work together with GP's and specialist wound management nurses as required.
Diabetic Care	Yes	We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advice	Yes	We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Stomal Therapy	Yes	We manage residents needs and provide a range of products with visits by community nurse specialists on request.
Stroke Rehabilitation	Yes	We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care	Yes	Your special needs can be discussed prior to admission.
Spinal Injuries Care	Yes	Your special needs can be discussed prior to admission.
Infection Control	Yes	We meet all infection control standards.
Surgical Followup	Yes	We are able to care for people following surgery and provide a range of convalescent care options.
Psychiatric Care	Yes
Community Health	Yes	We link with community health professionals as required.
Clinical Management	Yes
Other Specialties	Yes	Available as required.
Updated: 20 Jun 2016

Respite, Carer Support or other Short Stay

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay	Status	Details
Respite	Yes	We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support	Yes	We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Subsidised	Yes	A subsidy may be available.
Private Paying	Yes	We welcome people who are self funded or have insurance cover.
Booking can be made in advance	Yes	According to bed availability.
Updated: 20 Jun 2016

Features

Features
Feature	Status	Details
May Bring Own Furniture	Yes	Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Single Rooms	Yes
Rooms suitable for a couple	Yes	We welcome couples and will work with you to provide a double room or adjoining singles.
Ensuite	Yes
Alcohol Permitted	Yes
Phone Access In Own Room	Yes	You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room	Yes
Cater for under 65 yrs with Disability	Yes	We can discuss your special needs prior to admission.
Lounges/seating areas	Yes
Primary Health Funded Short Term Care	Yes	You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Provide End of Life/Palliative Care	Yes	It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Palliative Care Contract	Yes	Individual funding may be available. Ask your GP or the hospital for more details.
Day Programme for day stay clients	Yes	It is possible for people to join us during the day and return home at night.
Outings	Yes
Whānau Room	Yes	We have areas available where residents and their families can spend quiet time together.
Māori Kaupapa	Yes	We respect all cultures
Residents Committee	Yes	We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Family Committee	Yes	Combined with the residents committee above.
Newsletter	Yes	The care homes newsletter is published on a regular basis.
Policy for management of challenging behaviour	Yes	Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents	Yes	Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Smoking Permitted	Yes	Smoking permitted in the designated area.
Updated: 6 Dec 2016

Special Features

Special Features
We have activities 7 days a week, premium services, internal courtyard gardens and are close to the New World supermarket and café. Bupa reinvests back into improving the quality of health and care services.
Updated: 20 Jun 2016

Interests & Activities

Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.
Updated: 20 Jun 2016

Additional Information

Additional Information
Topic		Details
What's included in your fees and what's not		A government subsidy may be available for part or all of your care. Some of our rooms have a small premium payable for additional features. e.g. terrace off the room or an ensuite.
Staffing qualifications and details		Parkstone Care Home meets all recommended staffing levels for residential care.
Details about meals		Our menus are dietitian approved and cater to individual preferences and requirements.
Associated Complexes		We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms, rehabilitation and dental services available.
Updated: 20 Jun 2016

Religious/Spiritual Affiliations

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations	Status	Details
Anglican	Yes
Christian	Yes
Denominations/Faiths represented	Yes
Methodist	Yes
Non denominational	Yes
Presbyterian	Yes
Roman Catholic	Yes
Salvation Army	Yes
Updated: 20 Jun 2016

Credentials & Membership

Credentials & Membership
Credentials & Membership RC	Status	Details
Registered Retirement Village?	Yes	Parkstone apartments are now available for residents. Call Karen Hadlee on 03 341 5700 or 027 837 7632 for any enquiries or just call in to view.
Retirement Villages Association of New Zealand [Inc] (RVA)	Yes

Updated: 20 Jun 2016

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.