Brightwater Home
At a glance
- Vacancy
- Yes
- Name
- Brightwater Home
- Category
- Hospital
- Address
- 69 Brightwater Terrace
Terrace End
Palmerston North 4410 - Postal Address
- Same as above
- Region
- MidCentral
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Christine Tester - (06) 356 4190
- Owner
- Presbyterian Support Central - 04 439 4900
Other services
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| Preview | File | Description |
|---|---|---|
 Brightwater Home
|
Brightwater Home is relaxed, friendly, and full of life. Residents enjoy the engaging atmosphere and companionship of others at a similar stage of life. Situated in Terrace End, Palmerston North, Brightwater Home is set among attractive grounds with courtyards, established trees, and beautiful gardens.
Brightwater Home offers hospital level care for older people with high clinical needs, complex medical conditions and/or those who need support to do simple daily tasks.
At Enliven, we create age-friendly communities where people are happy and thrive regardless of their age or ability. As well as providing day-to-day support and clinical care, we take into account the physical, social, emotional, and cultural needs of each person we support.
Our elder-directed philosophy means we put residents at the heart of everything we do. When you or your loved one moves into an Enliven home, you’re joining a unique and special community. This means we work to ensure the elders of Brightwater Home have companionship, variety and spontaneity, fun, meaningful activity, and purpose in their lives. It ensures that elders are involved in decisions that relate to both their personal wellbeing and what happens at their home.
Our staff are not only highly trained, they’re also friendly, caring and embrace our elder-directed philosophy of care. Our nurses are on-duty 24-hours-a-day and the doctor also visits regularly. We are in regular contact with residents to ensure all clinical needs are met.
As an Enliven home, we’re proud to be more than just ‘family friendly’. At Brightwater Home, your family is part of our family, which means you’ll find there are no set visiting times. After all, family, friends, and the community play a big part in life here.
Brightwater Home offers hospital level care for older people with high clinical needs, complex medical conditions and/or those who need support to do simple daily tasks.
At Enliven, we create age-friendly communities where people are happy and thrive regardless of their age or ability. As well as providing day-to-day support and clinical care, we take into account the physical, social, emotional, and cultural needs of each person we support.
Our elder-directed philosophy means we put residents at the heart of everything we do. When you or your loved one moves into an Enliven home, you’re joining a unique and special community. This means we work to ensure the elders of Brightwater Home have companionship, variety and spontaneity, fun, meaningful activity, and purpose in their lives. It ensures that elders are involved in decisions that relate to both their personal wellbeing and what happens at their home.
Our staff are not only highly trained, they’re also friendly, caring and embrace our elder-directed philosophy of care. Our nurses are on-duty 24-hours-a-day and the doctor also visits regularly. We are in regular contact with residents to ensure all clinical needs are met.
As an Enliven home, we’re proud to be more than just ‘family friendly’. At Brightwater Home, your family is part of our family, which means you’ll find there are no set visiting times. After all, family, friends, and the community play a big part in life here.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 3 Nov 2022 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 26 |
| Vacancy | Yes |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Some Rooms from $30.00/day up to $40.00/day as at 17 Oct 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
|
Updated: 22 Nov 2024 |
|
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 24/7 | Yes | Our clinical nurse manager and our clinical co-ordinator, are all registered nurses. We provide 24 hour registered nurses who have training in Care of the Elderly. |
| Enrolled Nurse | Yes | Our enrolled nurse also has training in Care of the Elderly. | |
| Healthcare Assistants/Caregivers | 24/7 | Yes | Our caregivers have or are undertaking training through CareerForce in Care of the Elderly Level 3. Some caregivers have also achieved or are studying towards the CareerForce specialised Dementia Unit. |
| Physiotherapist | Yes | If required we can arrange this service. | |
| Occupational Therapist | Yes | If required we can arrange this service. | |
| Social Worker (on site) | No | We do not have our own social worker but the staff will assist you or your family to contact one. | |
| Diversional Therapist | Yes | Our recreation officers organises the activities program which is offered to residents from 10.30am-5pm in the very large Chadwick Lounge during the week. | |
| Activities Co-ordinator | Yes | We have activity staff and volunteers who assist the recreation officers with the activities program. | |
| Hairdresser | Yes | We have a visiting hairdresser or you can continue to use your own. Your family may also choose to take you out to a salon of your choice. | |
| Podiatrist | Yes | A podiatrist comes into Brightwater every six weeks but if you wish you may continue to use your own. | |
| Dietitian | Yes | Our menu is reviewed on a regular basis by a dietitian to ensure it meets the health needs of the older person. She is also involved in special diets and tube feeding if required. | |
| Kaumatua | No | We do not have an on-site Kaumatua but staff will assist you if you wish with this. | |
| Chaplain/Spiritual Advisor | Yes | Weekly interdenominational services for residents are held in our onsite chapel. The chapel is always available for services or residents or family quiet time. Communion is offered regularly. All faiths are always welcome. | |
| Other Personnel | Yes | ||
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Updated: 3 Nov 2022 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have oxygen onsite which can be managed by our registered nurses if prescribed for treatment. We consult with the DHB respiratory nurse. |
| Gastronomy/Nasogastric Management | Yes | Our registered nurses can undertake peg feeds with input from the DHB dietitian. |
| Palliative Care (Contracted) | Yes | Our registered nurses provide palliative care with involvement from Arohanui Hospice. |
| End of Life/Palliative Care | Yes | Our registered nurses are all trained in LCP (Liverpool Care Pathway). If required we have our own syringe driver. We liaise with Arohanui Hospice on care provision if required. |
| IV Antibiotic Capability | No | We request input from the DHB district nurses if IV antibiotics are required at Brightwater. |
| Dialysis | Yes | Our registered nurses undertake CAPD on site while we offer support to those attending renal dialysis. We involve the DHB renal unit as required. |
| Wound Care | Yes | Our registered nurses provide wound care. If required we consult with the DHB wound care nurse specialists. |
| Diabetic Care | Yes | Our registered nurses can provide diabetic care. If required we can consult with the Diabetes Living Trust. |
| Continence Advice | Yes | Our registered nurses can provide continence assessment, training and products. We consult with the DHB Continence specialist if required. |
| Stomal Therapy | Yes | Our registered nurses provide stoma therapy. We consult with the DHB stomal therapist if required. |
| Stroke Rehabilitation | Yes | Our registered nurses can provide stroke rehabilitation. We will access support from the DHB if required. |
| Tracheotomy Care | Yes | Our registered nurses can provide tracheotomy care if required with support from the DHB staff. |
| Spinal Injuries Care | Yes | Our registered nurse offer care after discharge from a spinal unit with support from the DHB or spinal unit if required. |
| Infection Control | Yes | Our registered nurses provide Infection control management. We consult with the DHB infection control nurses or public health nurses if required. |
| Surgical Followup | Yes | Our registered nurses can provide surgical follow up. We will consult with the DHB if required. |
| Psychiatric Care | No | We can access this from the DHB if required. |
| Clinical Management | Yes | Our clinical manager is a registered nurse with many years nursing and elder care training. We also have two clinical coordinators who assist the Clinical Manager. |
| Other Specialties | Yes | Our registered nurses with support and training from the DHB are happy and willing to undertake any specialities request of us. |
|
Updated: 3 Nov 2022 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Subject to availability. |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
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Updated: 3 Nov 2022 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | The rooms can be furnished, but residents are invited to make the space their own. You can bring along your own familiar furniture and furnishings. Many residents bring along photos, artwork, ornaments, furniture and bed covers. |
| Single Rooms | Yes | All our bedrooms are single with built in furniture, adjustable heaters, electric hospital beds, comfortable chairs and hand basins. |
| Rooms suitable for a couple | No | We welcome couples at Brightwater Home, talk to us about the options available. |
| Ensuite | Yes | Some single rooms have ensuites. |
| Alcohol Permitted | Yes | We provide a happy hour. Also small amounts of alcohol are allowed depending on your medical conditions and medications. We may discuss this with you and your doctor if required. |
| Pets In Residence | Yes | Some pets belong to the home and residents have chosen to look after them. Other pets have moved in with their owners. |
| Negotiate To Bring Own Pet | Yes | We understand that pets are part of the family too. Talk to us about your pet moving into the home with you – pets are usually welcomed with open arms as long as they get on with other people and animals. |
| Phone Access In Own Room | Yes | You may have a private phone installed in your room at your cost and pay the charges. We have facility phones which we can bring to you to make or receive phone calls. |
| Resident can adjust heating in own room | Yes | Each bedroom has an adjustable heater in the room. |
| Cater for under 65 yrs with Disability | Yes | Brightwater has a contract to provide this service if you are under 65 yrs |
| Lounges/seating areas | Yes | Residents enjoy the community feel, shared lounges, entertaining areas and gardens/courtyards. |
| Provide End of Life/Palliative Care | Yes | As part of our End of Life / Palliative Care we encourage family and friends to spend as much time with the resident as they can and this can include some sleeping onsite at this time. |
| Palliative Care Contract | Yes | We have a contract to provide Pallitive Care which we receive support from the DHB and Arohanui Hospice with as required. |
| Outings | Yes | We have a van with a hoist which we use to take residents out for a drive. We also use this van to take residents out for appointments. We also encourage family to take residents out if they are able. |
| Whānau Room | No | We have a room which can be used for private time with family which has tea and coffee making facilities. We also have a family unit that can be hired by friends and family who are visiting from out of town. |
| Newsletter | Yes | Brightwater provides a newsletter to residents and families on a regular basis. |
| Policy for management of challenging behaviour | Yes | We have a policy on this and staff receive Annual training in these techniques. |
| Confused Residents | Yes | We understand and accept residents who are confused in our hospital if they will not wander away. If they will wander they would be better off in our secure dementia unit. |
| Smoking Permitted | Yes | Residents may smoke outside in designated areas. |
| Semi-Secure | Yes | Brightwater has a stage three secure dementia unit for those who may wander out of the facility. Our hospital wing is not secure. |
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Updated: 3 Nov 2022 |
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Special Features
| Eden Alternative- a philosophy of care We have adopted the Eden Alternative at Brightwater Home, which means we work to create vibrant living and work environments for our residents. We encourage residents to maintain their own routines and continue with hobbies and interests. Residents' pets, the presence of children, plenty of plants and gardens and a high level of local community involvement is a part of our Homes' everyday life. |
|
Updated: 3 Nov 2022 |
Interests & Activities
|
A highlight for many residents is the social life and companionship at Brightwater Home. As well as enjoying the company of others at a similar stage of life, Brightwater Home residents get involved in organising daily happenings and special events – making the most of the varied social calendar. We have a wide range of interest groups. Regular activities and events include sight-seeing trips, guest entertainers, craft, themed parties and gardening. Activity and interest groups and programmes are tailored to the interests of residents. This may include: , Activity programme, Advocate, Age Concern, Alzheimer's Society, Art, BBQ, Big print books, Bingo, Board games, Bowls, Bridge, Canine friends, Cards, Chapel, Children, Church, Concerts, Cooking, Craft, Dancing, Entertainers, Entertainment, Exercises, Flower arranging, Games, Garden, Gardening, Gas Fire, Golden Oldies, Greypower, Happy Hour, Holidays, Housie, Indoor Games, Internet, Jigsaw, Minibus, Movies, Music, Newspaper reading, Outings, Park, Parties, Quizzes, Reading, RSA, Shopping, Sing-a-longs, Singing |
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Updated: 3 Nov 2022 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | As is normal policy the fees do not cover extras which include clothing, toiletries, personal items (lollies, smokes), hairdressing, insurance for hearing aids, jewellery or glasses. Talk to us to find out more. | |
| Staffing qualifications and details | Brightwater is staffed by those people who wish to provide the best possible quality care for the older population who can no longer remain in their own homes. | |
| Details about meals | Each day we provide our residents their breakfast, lunch, dinner, dessert and snacks. We’ll make sure you always have plenty of delicious food to enjoy. Our menus are co-designed by a dietician and chef to ensure there is plenty of diversity and that your meals are nutritious and satisfying, made right on-site. We encourage you to enjoy your meals in the dining room with your friends. Morning and afternoon tea is served around the home and snacks and fruit are always available in the dining room or kitchenettes. | |
| Associated Complexes | Enliven has two local homes which offer rest home care: Coombrae Home in Feilding and Willard Home in Palmerston North | |
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Updated: 3 Nov 2022 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | All staff at Brightwater speak English on site. |
| Other Information | Yes | We will ask staff, family or an interpreter to assist if a resident cannot communicate in English. |
|
Updated: 3 Nov 2022 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Our onsite chaplain is available upon request and holds a weekly church service in our beautiful chapel. |
| Baptist | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | Our weekly Christian church services in our chapel are open to all faiths. |
| Methodist | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | We hold regular communion onsite. |
| (Other comments) | Yes | Brightwater Home welcomes people of all religious backgrounds and assists residents in making arrangements for worship |
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Updated: 3 Nov 2022 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | There is a council bus stop outside Brightwater's driveway. Taxis and mobility taxis also will come to and from Brightwater. | |
| Shops | There is a dairy around the corner on Limbrick Street. Terrance End shops on the corner of Ruahine and Broadway are 1.6k away taking 3 min to drive and 20min to walk. | |
| Mall | 3.30 Km | The Plaza Mall is 6 min by car and 37 min to walk. |
| Parks | 0.90 Km | Memorial Park is 2 min away by car and 11 min if walking. |
| Library | 3.40 Km | Palmerston North Public Library is down town but the Mobile Library Bus stops on Limbrick Street on a Wednesday afternoon. Books can also be collected and delivered directly to Brightwater. |
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Updated: 3 Nov 2022 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
| Spark of Life | Yes | |
| The Eden Alternative | Yes | Brightwater Home has adopted the Eden Alternative. Working to create vibrant living for our residents. Pets, the presence of children, plenty of plants and gardens and a high level of local community involvement is a part of our Homes' everyday life. |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 3 Nov 2022 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.