Arvida Aria Gardens
At a glance
- Vacancy
- Yes
- Name
- Arvida Aria Gardens
- Category
- Hospital
- Address
- 11 Bass Road
Albany
Auckland 0632 - Postal Address
- Same as above
- Region
- Waitemata
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Alicia Zaia - 09 415 7035
- Owner
- Arvida Group - 0800 278 432
- Admin
- Susan Bullock - 09 415 7035
Other services
Photos
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Map
At Aria Gardens, we provide a friendly, warm, homely environment. We encourage and support individuals within the community to make the most of their abilities and, where possible, increase their confidence to enable them to grow and enjoy as much independence as they can. Our philosophy is to provide every resident with their own space where they can welcome their friends and family/whanau as visitors to their home in private and comfortable surroundings.
Our vision at Aria Gardens is to provide a home where our residents live with dignity, where the environment enhances and maximizes independence and there is respect for every individual's cultural, spiritual, emotional, intellectual and physical well being. This vision is underpinned by our values of compassion, integrity, dignity, honesty, respect, innovation, accountability and excellence in our field. We are always looking for ways to improve and we take time to listen and provide personalized care.
The wellness program we offer here at Aria Gardens are based on robust research about the positive effects of diet, exercise, social interaction and mental stimulation on ageing. This approach is part of our ‘living a life with soul’ philosophy, which shapes how our communities operate.
Arvida’s “Five Pillars”, Eating Well, Moving Well, Resting Well, Thinking Well and Engaging Well are reflected in the planning and delivery of each program. Designed to cater to the specific interests of residents, they can be held within the community or at an outside venue, accessed with the community van
We are on the North Shore in the Waitamata District. Based in Albany.
Our vision at Aria Gardens is to provide a home where our residents live with dignity, where the environment enhances and maximizes independence and there is respect for every individual's cultural, spiritual, emotional, intellectual and physical well being. This vision is underpinned by our values of compassion, integrity, dignity, honesty, respect, innovation, accountability and excellence in our field. We are always looking for ways to improve and we take time to listen and provide personalized care.
The wellness program we offer here at Aria Gardens are based on robust research about the positive effects of diet, exercise, social interaction and mental stimulation on ageing. This approach is part of our ‘living a life with soul’ philosophy, which shapes how our communities operate.
Arvida’s “Five Pillars”, Eating Well, Moving Well, Resting Well, Thinking Well and Engaging Well are reflected in the planning and delivery of each program. Designed to cater to the specific interests of residents, they can be held within the community or at an outside venue, accessed with the community van
We are on the North Shore in the Waitamata District. Based in Albany.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 14 Dec 2021 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 91 |
| Vacancy | Yes |
| Standard and Premiums | |
| Impending vacancy | Yes |
| Short stay considered | No |
| Premium Accommodation Charges | Some Rooms from $40.00/day up to $55.00/day as at 22 Oct 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Yes |
|
Updated: 31 Oct 2024 |
|
Testimonials
| Many thanks to the staff for your dedication to caring for the village residence over this long period of time. You are such a fantastic team which, from the bottom of our hearts, is so appreciated. It is wonderful to know that there are people out there who really put others first, before themselves to ensure their safety and wellbeing. May you all know, it hasn't gone unnoticed, and we look forward to seeing you all very soon. Sending our love to you all. Thank you to all the staff at Aria Gardens for your care and attention with our Mother Irene. I shared a photo & post to our whanau after my visit today and expressed my gratitude for all that you do. I was touched by her 'headband' which she told me she thought she had made, but wasn't sure. Anyway I managed to distract her for the hour from the weather with songs and photos. nga mihi nui lovely people. Dear Carol, Your vision and its implementation is etched on my heart. Without you "my music ignites my soul" may never have evolved Emerson's poem "Gratitude" captures what you have done for seniors and students in NZ. You will always have a special place in my heart. To the wonderful team at Aria Gardens, Thank you Denise, Dr Patti Piper and the amazing loving, kind, considerate and competent team in The Palms wing of Aria Gardens. We really appreciate your wonderful care of mom and wife, Iris. We are and always will be grateful for what you did for her in her last days. God Bless you all. Thank you also to the wider team of cleaning staff, catering, kitchen staff, care and reception team, we value and appreciate you all. We were so impressed with the kindness and competence of all the staff looking after my husband. They all made it a pleasant and welcoming environment. To all the people who had anything to do with the care of our dad. We want to thank you very much. We know his short stay at Aria was wonderful because he told us so. He felt cared for, and he loved every bit of the attention he had from everyone. We really appreciate the time spent looking after him right up until the very end. We are so glad that he got to experience that time with his family in Auckland and take comfort in the kindness and effort everyone at Aria Gardens put into making his stay the best it could have been. We are very grateful and want to pass on our heartfelt appreciation. Thank you so much for the caring of me while I was an Interim Care resident. I was shown so much kindness, and compassion at the time when I was sometimes feeling despair and anxious. I saw staff doing things for residents that was truly touching. I experienced many instances that was above and beyond the expected level of care. Your staff are the greatest asset. The Borger family were very pleased with the care Dad received from all our wonderful staff. A special thanks to Louie for all his help. To everyone involved with Mary's Care, whether you were the nurse, health carer, cleaner, kitchen staff, we are very grateful for what you did for her. Thank you so much for your kindness, you're all one in a million. My thanks to all management staff for providing a welcoming, warm, caring environment for all residents. Aria is a very special place to spend time in rehabilitation. I cannot speak highly enough about the care I have received. To the Staff of Hibiscus Wing, After over four months in the Hibiscus Wing, I cannot express my very deep gratitude and appreciation adequately. I am sure the positive support you have all given has contributed to my improved mobility. I will certainly miss you all, each nurse, carer and member of the support staff. You are all dedicated, exceptional people and I am so grateful to have experienced the excellent care you've given. “The staff at Gardens are wonderful they always take such great care of my Mum” Thank you all so much for the care and love given to Elaine. You have been amazing, and a special thanks to Louise who Elaine particularly bonded with. We run a very smart ship. He cant fault the care his wife received from all our wonderful staff. He wants to say thank you very much for everything. Mr Le Roux We really appreciate the care you are taking of everyone at Aria Gardens in these strange times. While we desperately miss mum, we completely understand the need to keep them safe and it helps knowing that she is being looked after by loving caring people. Thanks very much. Hibiscus Resident, A huge big thank you to each and every one of you, for your care and dedication and for keeping our loved ones so safe. I have appreciated it immensely. To all the Awesome caring and amazing staff, I cant begin to thank you for all the wonderful care I have received while here in Aria Gardens. Your wonderful care given with humor has helped me get through a difficult situation and restore my health to return home. I appreciate also all the amazing care to other patients here, you are all truly wonderful people. Sending big hugs Mrs Rice. On behalf of the family I would like to pass on to to your staff and nurses,our gratitude for the skilled care and empathy shown to our mother May in her time of need. Thank you. Yours Sincerely Mr Hunter On behalf of the family I would like to pass on to to your staff and nurses,our gratitude for the skilled care and empathy shown to our mother May in her time of need. Thankyou. Yours Sincerely Ray Hunter To the Hibiscus Suite, A very big thank you to the staff and all those who work with them in Hibiscus, for the gentle, compassionate care you gave our beautiful Mana, during her stay t Aria Gardens. As you know, unfortunately she didn't make it back home to us, as we had hoped, but even on her last day she was asking to be taken "down to the lounge to sit in the sun with the others" (her favorite spot while in your care). Being away from her home was not something we had ever wanted for mum, but when it was something that had to be, we could not have asked for a better placement than what she had with all of you. In gratitude and love. On behalf of Morris, I am forever grateful for the amazing team that you have at Aria Gardens. They really are fantastic at what they do, both professionally but also compassionately. It is obvious they really do care, and they go out of their way to provide support to the people staying at Aria Gardens, and the families. I really appreciate everything the staff in Kowahi did for my father, along with everyone else in Aria Gardens. On behalf of the late Stewart Family, I would like to express our appreciation for the way you and your dedicated staff cared for my mum during her stay at Aria Gardens before her recent passing. On our visits, we have been continually impressed by the happy environment at Aria Gardens, particularly amongst the hard-working staff. We found all the staff, without exception, from the "top of the tree" to the nurses and cleaning staff, to be conscientious, friendly and professional in all they did for her. We cannot sing the praises of your nursing staff enough - they do an amazing job, are so caring and show great empathy and respect for their patients. We'd appreciate your passing on to everyone involved in Patricia's care, our deep-felt thanks for all that they did to make her last few months as comfortable as possible, and for the respect and devotion they showed in tending to her needs. Aria Gardens and it's staff can be proud of the very important work they do for the elderly. Would you please pass on to the Management Team that we are very impressed with the nursing staff that has been working with our mum. There is several staff members that are very kind and gentle towards their patients and they are most genuine, kind and caring nurses we have ever come across. We feel very spoilt to have these nurses to watch over our mother. To all the staff at Aria Gardens, I wish to extend my sincere thanks for all you have done for my dad, Brian. You are all such wonderful people who provide excellent care. Many thanks Brian's Family. To Management & Staff of Aria Gardens, My mum is a resident at Aria Gardens. She has not been with you long but already I am hearing from her how wonderfully kind everyone is to her. I live on the Gold Coast in Australia and together with my NZ extended family we chose Aria Gardens and we are so pleased we did. Thank you for all the effort, kindness and patience you have put into your work. I appreciate the emails and updates and I feel confident that mum is in the best care facility for her needs. With Kindness and Appreciation. To the staff, I'd like to thank you all very much for taking care of mum, for the last 2 years. It was very much appreciated. You were all kind, caring and amazing to both mum and I. I am so grateful to you all. Regards Maureen |
|
Updated: 14 Oct 2021 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have a wonderful team of Registered Nurses and Nurse Leads. We have 24/7 nurse cover in our facility. | |
| Enrolled Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | We are grateful for the wonderful caregivers that care for our patients. | |
| Physiotherapist | Yes | ||
| Activities Co-ordinator | Yes | The wellness program we offer here at Aria Gardens are based on robust research about the positive effects of diet, exercise, social interaction and mental stimulation on ageing. This approach is part of our ‘living a life with soul’ philosophy, which shapes how our communities operate. Arvida’s “Five Pillars”, Eating Well, Moving Well, Resting Well, Thinking Well and Engaging Well are reflected in the planning and delivery of each program. Designed to cater to the specific interests of residents, they can be held within the community or at an outside venue, accessed with the community van | |
| Hairdresser | Yes | Our new hairdresser has joined our facility. Her name is Samantha. she works Wednesday and Fridays, but also Saturday mornings if required. | |
| Podiatrist | Yes | We have a Podiatrist that comes to our facility every couple of months. | |
| Dietitian | Yes | ||
| Kaumatua | No | We have access to a Kaumatua through the Kaumatua Support Services | |
| Chaplain/Spiritual Advisor | Yes | ||
|
Updated: 15 Jul 2020 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| End of Life/Palliative Care | Yes | We offer a caring and loving environment for residents requiring end of life or palliative care. |
| Infection Control | Yes | We have our own Infection Control Officer on site. |
| Clinical Management | Yes | We have a dedicated Clinical Manager / Registered Nurse for our Hospital Unit. |
| Other Specialties | Yes | We have two Clinical Educators and Care Quality Monitors who work on site to ensure a consistently high standard of care by delivering immediate 'hands on' education to our care staff. |
|
Updated: 12 Feb 2018 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We can offer short term or respite care, subject to availability. |
| Carer Support | Yes | We can offer short term or respite care, subject to availability. |
|
Updated: 12 Feb 2018 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Connecting Rooms | Yes | |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | Yes, with medical approval and nursing staff knowledge. |
| Pets In Residence | Yes | we have 1 cat Neville |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Wifi | Yes | |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | Beautiful family seating area. |
| Provide End of Life/Palliative Care | Yes | |
| Outings | Yes | |
| Family Committee | Yes | Regular family meetings held. |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | In designated outside smoking areas. |
| Semi-Secure | Yes | |
|
Updated: 24 Jan 2019 |
||
Special Features
| Our village manager, Chrissy Miller, brings over 20 years of operational management experience and a background in nursing to our community. Her passion lies in ensuring that our residents receive the highest level of care possible, and that they enjoy a comfortable lifestyle that brings peace of mind to their families. Chrissy's philosophy aligns perfectly with Arvida's, which emphasizes the importance of living well. At Aria Gardens, we strive to create a welcoming community where everyone is supported to live as comfortably and as well as possible. Our warm and friendly vibe is thanks to the contributions of our team, residents, their families, and friends. |
|
Updated: 1 Aug 2023 |
Interests & Activities
| We provide a comprehensive activities programme for all residents, including van outings. Other activities include: , Art, BBQ, Bingo, Board games, Bowls, Canine friends, Cards, Children, Church, Classical Music, CMA, Concerts, Craft, Cooking, Dancing, Digital camera, Entertainers, Entertainment, Electric beds, Exercises, Games, Garden, Gardening, Golden Oldies, Golf, Happy Hour, Indoor Games, Jigsaw, Massage, Movies, Music, Newspaper reading, Outings, Park, Parties, Pianist, Picnic facilities, Quizzes, Reading, Shopping, Sing-a-longs, Singing. |
|
Updated: 12 Feb 2018 |
Additional Information
| Topic | Details | |
|---|---|---|
| Staffing qualifications and details | 24 hour nursing and carer support. | |
| Details about meals | All meals home cooked with fresh produce and Dietitian approved for the over 65's. We have introduced choices. Our residents have a menu to choose from. The feedback we are getting is very positive. | |
|
Updated: 21 Jun 2018 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Cantonese | Yes | |
| Chinese | Yes | |
| Dutch | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Indonesian | Yes | |
| Mandarin | Yes | |
| Māori - Te Reo | Yes | |
| Samoan | Yes | |
|
Updated: 12 Feb 2018 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Monthly church services within the facility. |
| Baptist | No | Chuch services every 2nd Sunday of the month |
| Christian | Yes | |
| Roman Catholic | Yes | Weekly communiion services held within the facility. |
| (Other comments) | Yes | We have a chaplain that visits twice a week and is interdenominational. Our chaplain takes a Christian church service every second Sunday. |
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Updated: 21 Jun 2018 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 Km | Regular bus service to the city and Albany from Albany Highway. |
| Shops | 1.00 Km | Dairy, bakery and other shops very near. |
| Mall | 3.20 Km | Situated only 3 km's from Albany Mall |
| Parks | 3.00 Km | Centrally located near to Kell Park. |
| Library | 3.00 Km | Library located near Kell Park. |
|
Updated: 12 Feb 2018 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
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Updated: 12 Feb 2018 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.