Victoria Place Resthome
At a glance
- Vacancy
- Yes
- Name
- Victoria Place Resthome
- Category
- Hospital
- Address
- 9 Victoria Place
Tokoroa
Tokoroa 3420 - Postal Address
- Same as above
- Region
- Waikato
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Maxine Mathews - 07 886 1572
- Clinical Manager
- Heather Rhodes - 021599159
- Administrator
- Rachael Philip - 07 886 1572
Other services
Photos
Map
Nestled down a quiet, leafy street in the heart of Tokoroa, Victoria Place is a warm, friendly Care Centre, offering a choice of standard and premium care rooms.
Your room is your own private space, so you can decorate it with your favourite pictures and ornaments. Standard rooms are large enough for a single bed, a chair and a wardrobe or chest of drawers. The cost of a standard room is included in the Care Services Fee set by the DHB. Premium rooms have additional features such as more space, an ensuite bathroom or outdoor access, but you’ll need to pay an extra amount per day to cover the cost of these premium features.
Victoria Place is ideally located just minutes from State Highway 1, making it easy for friends and family to visit or take you out and about.
Everything you need is on your doorstep. Cafes, restaurants, supermarkets and shops are a short drive away, Tokoroa Hospital is just across the road, and there are a number of parks to explore in the local area – including the beautiful Lake Moananui, which is a great spot for a picnic on a sunny summer’s day.
Your room is your own private space, so you can decorate it with your favourite pictures and ornaments. Standard rooms are large enough for a single bed, a chair and a wardrobe or chest of drawers. The cost of a standard room is included in the Care Services Fee set by the DHB. Premium rooms have additional features such as more space, an ensuite bathroom or outdoor access, but you’ll need to pay an extra amount per day to cover the cost of these premium features.
Victoria Place is ideally located just minutes from State Highway 1, making it easy for friends and family to visit or take you out and about.
Everything you need is on your doorstep. Cafes, restaurants, supermarkets and shops are a short drive away, Tokoroa Hospital is just across the road, and there are a number of parks to explore in the local area – including the beautiful Lake Moananui, which is a great spot for a picnic on a sunny summer’s day.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 12 May 2024 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 24 |
| Vacancy | Yes |
| Impending vacancy | No - has it's own bathroom PAC appl |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms as at 18 Sep 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Unknown |
|
Updated: 22 Nov 2024 |
|
Testimonials
| "We really appreciate your support without that we could even think about travelling overseas. Thanks a lot to your team" "Your a very caring and supportive team from top in command to bottom of the ladder. Thanks again and a big pat on the back". "All the warmest thanks and gratitude for looking after and taking care of our father. Thank you for showing us the highest standards of professionalism from your staff toward our dad" "The staff of this resthome are fantastic. With all the help our family has had from them is over and beyond" |
|
Updated: 12 May 2024 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Registerd Nurses are on duty 24 hours/day | |
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Negotiable | We will arrange for the Resident to be seen when needed. | |
| Occupational Therapist | Negotiable | We will arrange for the Resident to be seen when needed. | |
| Social Worker (on site) | Negotiable | We will arrange for the Resident to be seen when needed. | |
| Activities Co-ordinator | 30 | Yes | Our Activities Co - ordinator works Monday to Firday and is willing to go the extra mile. She has a pasion for people. |
| Hairdresser | Yes | We have a local hairdresser that visits the facilty every 6 weeks. | |
| Podiatrist | Yes | We have a Podiatrist from Cambridge and they visit every 3 months. | |
| Dietitian | Yes | Our Dietitian Team is in Auckland, they prepare our menus. If a Resident needs to be seen by a Dietitian then we also have contact with the Dietitians in the DHB. | |
| Kaumatua | Yes | We can arrange for once to come in when needed. | |
| Chaplain/Spiritual Advisor | Yes | We cater for all Religions at our Facility, and can arrange for one on one services as an extra to our Church Services. | |
|
Updated: 12 May 2024 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Oxygen is available on site |
| Gastronomy/Nasogastric Management | Yes | Referred to local hospital (Tokoroa Hospital) PRN |
| Palliative Care (Contracted) | Yes | |
| End of Life/Palliative Care | Yes | We provide excellent End of Life care for both residents and their families/whanau. Hospice Waikato staff regularly visit the facility to provide training and support |
| Dialysis | Yes | All Registered Nurses are trained in Dialysis management |
| Wound Care | Yes | For complex wounds, this is available via WDHB. |
| Diabetic Care | Yes | Via WDHB and local diabetes nurse. |
| Continence Advice | Yes | WDHB and we also have our own appointed continence nurse on staff. |
| Stomal Therapy | Yes | WDHB |
| Stroke Rehabilitation | Yes | We have the local stroke support person visit and/or educate staff. Other specailists are available via WDHB. |
| Tracheotomy Care | Yes | If necessary will liase with WDHB |
| Spinal Injuries Care | Yes | As above |
| Infection Control | Yes | We have an appointed Infection Control Nurse and we also contact the WHDB specialist nurses and the public health service. |
| Surgical Followup | Yes | Referred for hospital appointments at WDHB or Tokoroa Hospital. We provide wound management, dressings and pain management. |
| Psychiatric Care | Yes | WDHB/MHSOP |
| Primary Rural Health Care | Yes | Would liase with WDHB if required. |
| Clinical Management | Yes | We have an Clinical Manager who works 5 days per week. |
| Other Specialties | Yes | We currently have a infection control nurse, privacy officer. |
|
Updated: 12 May 2024 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Carer Support | Yes | |
| Subsidised | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 12 May 2024 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents are encouraged to bring their own furniture to create a homely environment (subject to space and safety constraints) |
| Single Rooms | Yes | |
| Ensuite | Yes | 12 rooms have ensuites |
| Alcohol Permitted | Yes | This is permitted in moderation only. |
| Phone Access In Own Room | Yes | |
| Resident can adjust heating in own room | No | Management can adjust the heating if requested. |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | We have a large TV lounge in the hospital but also a smaller lounge which is ideal for visitors or reading. We also have lovely sunny outside courtyard areas with plenty of outdoor furniture. |
| Provide End of Life/Palliative Care | Yes | |
| Palliative Care Contract | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | We have outings and picnics in our 10 seater van which has wheelchair access. |
| Māori Kaupapa | Yes | |
| Residents Committee | No | While we don't have a specific resident committee we have meetings with residents and their family when request and have an open door policy regarding concerns or requests from our residents. |
| Newsletter | Yes | This is produced on a 6 weekly basis. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | Some of our residents in the rest home and hospital do sometimes get confused but our staff are trained to handle difficult situations. |
| Rural Setting | Yes | We are situated on the outskirts of Tokoroa. |
| Smoking Permitted | Yes | Smoking is permitted outside. |
| Semi-Secure | Yes | |
|
Updated: 24 Sep 2024 |
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Interests & Activities
| Activity programme, Art, BBQ, Board games, Big print books, Bingo, Bowls, Cards, Care and Craft, Children, Classical Music, Concerts, Entertainment, Entertainers, Exercises, Games, Gardening, Indoor Games, Housie, Library - staff bring in lots of books, Minibus, Movies, Pastoral care, Picnic facilities, Holidays, Senior Citizens |
|
Updated: 12 May 2024 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please refer to management for more details | |
| Staffing qualifications and details | We have great staff who are all caring and competent in their roles. We have a large number of staff who have achieved the National Certificate in Residental Care, and the remaining care givers working towards this qualification. | |
| Details about meals | We have delicious home cooked meals all prepared on site. Breakfast is served at 8am and our main meal of the day is serviced at midday. Morning and afternoon teas always consist of lovely homebaking and are very popular. We rotate our menus on a four weekly basis and get dietitian input in preparing these. All special needs are catered for. | |
|
Updated: 24 Sep 2024 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Cook Island Maori | Yes | |
| Dutch | Yes | |
| English | Yes | |
| Filipino | Yes | |
| Samoan | Yes | |
|
Updated: 12 May 2024 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Inter denominational | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
| (Other comments) | Yes | We also have visits from the Apostolic Church. We will endeavour to assist anyone who wishes to attend another church or religious group of their choice. |
|
Updated: 12 May 2024 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Tokoroa has a taxi service and hospital bus service (for the Waikato Hospital) which come to the door | |
| Shops | 1.00 Km | A dairy is closeby. |
| Mall | 5.00 Km | Tokoroa's main shopping centre has all of the main shops and amenities that you require. |
| Parks | While we don't have any parks close by we are situated in a lovely residential area for walks with lots of lovely gardens to look at. | |
| Library | 5.00 Km | Tokoroa Public Library is in the central shopping centre. |
|
Updated: 12 May 2024 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
|
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Updated: 12 May 2024 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.