Palms Lifecare & Village
At a glance
- Vacancy
- Yes
- Name
- Palms Lifecare & Village
- Category
- Hospital
- Address
- 100 Harris Street
Pukekohe
Pukekohe, Auckland 2120 - Postal Address
- Same as above
- Region
- Counties Manukau
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Warren Herring - 027 248 4950
- Owner
- Heritage Lifecare Group
Other services
Photos
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Map
At Palms Lifecare, you are at home with us.
We are a friendly, caring community. Become part of our Palms family and be cared for by our wonderful staff, whilst making new friends and learning new activities, also Palms Lifecare is a short distance from the bustle of Pukekohe, town centre.
We have a range of levels of care, so if your health needs change, we can care for you now and into the future.
At Heritage Lifecare, our homes reflect the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.
Photos are representative of Heritage Lifecare.
We are a friendly, caring community. Become part of our Palms family and be cared for by our wonderful staff, whilst making new friends and learning new activities, also Palms Lifecare is a short distance from the bustle of Pukekohe, town centre.
We have a range of levels of care, so if your health needs change, we can care for you now and into the future.
At Heritage Lifecare, our homes reflect the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.
Photos are representative of Heritage Lifecare.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 19 Jan 2024 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 73 |
| Vacancy | Yes |
| We welcome Respite & Short-Term care. | |
| Impending vacancy | Yes |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $15.00/day up to $40.00/day as at 20 Dec 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 20 Dec 2024 |
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Testimonials
| "After several falls, which required a hospital stay, I was encouraged by my daughter and decided to sell my unit and apply for full care at the Palms Rest Home. Like most people of my age, I found it difficult to 'give up' my home and belongings. I wondered how I would adjust to economical living. I am pleased to say after eighteen months at the rest home I am so glad I came here (so is my daughter)! The staff carers, cleaners, and cooks are all so helpful and cheerful! Donna (our entertainment organiser) helps to keep us stimulated and as active as we can be. Verna is our gardener and a very talented 'Mrs. Fix It.' She can 'turn her hand' to anything! If a light bulb goes out, it is replaced in 'no time.' What a help for our 'poor old joints.' She is a whizz with walkers too. We are also fortunate to have our washing collected everyday, washed ironed and back in our room on the same day. Just don't forget to mark your name on it! Palms is a home, not a hotel. It is where we can feel at home. Mrs Rees (Jane) makes cakes, muffins, etc., with us on a Monday morning upstairs where we all drink from fine china cups! Yes! These kind of things 'lift the spirit' and we all appreciate the effort that she makes. Thank you, Jane and God Bless you - from all 'the residents.'" - In appreciation, Pat Whittley. "I have been a resident in the Palms Rest Home for 2 years and I must say how happy I am. I came in with my mind made up to enjoy it and hoped that I would get on with all here as they would me- and it is like that. Staff from the "top to the bottom" are all very pleasant and caring. I have a lovely room which gets the afternoon sun. I enjoy a walk in the garden and join in with most activities. No restrictions at all. I had 2 days to make my decision and being Pukekohe resident for 67 years made it so much easier. It was my late husbands wish for me to come here, a home away from home." - From a happy resident, ENW. |
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Updated: 19 Jan 2024 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | ||
| Enrolled Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Yes | Available by referral. | |
| Occupational Therapist | Yes | Available by referral. | |
| Social Worker (on site) | Yes | Available by referral. | |
| Diversional Therapist | Yes | ||
| Activities Co-ordinator | Yes | ||
| Hairdresser | Yes | Tuesday to Friday your hairdressing needs can be met in our on-site hair salon. | |
| Podiatrist | Yes | A podiatrist visits regularly. | |
| Dietitian | Yes | Our menus are approved by Dieticians. | |
| Accredited Visitors | Yes | ||
| Kaumatua | Yes | We can arrange visits from local Kaumatua. | |
| Chaplain/Spiritual Advisor | Yes | We can arrange visits from local religious groups. | |
| Other Personnel | Yes | We have a wide range of personnel. Should you require services outside our home, we can assist. | |
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Updated: 19 Jan 2024 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| End of Life/Palliative Care | Yes | Where the Rest Home is no longer able to manage care needs, residents are transferred to Palms Lifecafe Hospital when a bed becomes available. |
| IV Antibiotic Capability | Yes | If required IV therapy will be managed by our Palms Health Medical Team. |
| Wound Care | Yes | Our well-trained staff manage daily wound care. Wound care specialists are available to advise staff. |
| Diabetic Care | Yes | Kitchen Staff cater for diabetic meals. Medical care and treatment is overseen by Palms Lifecare. |
| Continence Advice | No | Available on request. |
| Stomal Therapy | No | Available on referral. |
| Stroke Rehabilitation | Yes | Palms Lifecare staff supports resident's in their stroke recovery by working in conjunction with allied health professionals. |
| Infection Control | Yes | We operate a stringent Infection Control Program. Palms Lifecare benchmarks infection results against other health facilities. |
| Psychiatric Care | No | Referrals are made as required. |
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Updated: 19 Jan 2024 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We offer respite care to give carers a much-needed break, while at the same time providing residents with care and companionship. |
| Carer Support | Yes | Our short stay programmes provide careers with a much-needed break, and support. |
| Subsidised | Yes | Talk to us to find out if you are eligible for a subsidy. |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
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Updated: 19 Jan 2024 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We encourage you to bring your furniture, to personalise your new home. |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | |
| Phone Access In Own Room | Yes | Talk to us about options. |
| Wifi | Yes | Available for residents. |
| Resident can adjust heating in own room | Yes | Underfloor heating to all rooms can be adjusted to suit individual requirements. |
| Cater for under 65 yrs with Disability | Yes | If assessed by Counties Manakau Needs Assessors as appropriate placement. |
| Lounges/seating areas | Yes | |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | Talk to us or your GP about options. |
| Provide End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GPs and Hospice to provide this care. |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | |
| Whānau Room | Yes | |
| Māori Kaupapa | Yes | |
| Residents Committee | Yes | Meetings are held monthly with the general manager. |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
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Updated: 19 Jan 2024 |
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Special Features
| At Palms Lifecare, our home reflects the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Boasting magnificent landscaped and vegetable gardens, with a BBQ area and a courtyard for quiet and peaceful sitting and relaxing, Palms Lifecare has become known for its homely atmosphere. |
|
Updated: 19 Jan 2024 |
Interests & Activities
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We are committed to providing a meaningful and flexible range of activities and events to meet the abilities and interests of our residents, considering their individual needs and cultural beliefs. When you make Palms Lifecare your home, we conduct an assessment with you and your whānau to identify your individual interests and their physical, cultural, creative, intellectual and social needs. We then develop an individualised activities plan to meet your needs. |
|
Updated: 19 Jan 2024 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about meals | Our menus are all approved by a Dietician. | |
| Visitor information | We welcome visitors into our home. | |
| Internet access | Free WiFi for residents and guests is available in the home. | |
| Associated Complexes | Palms Lifecare is part of the Heritage Lifecare group of care homes and villages across the country, from Invercargill to Whangarei. We have over 2,500 beds national wide and 500 independent living units. | |
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Updated: 19 Jan 2024 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | |
| Dutch | Yes | |
| English | Yes | |
| Filipino | Yes | |
| Gujarati | Yes | |
| Hindi | Yes | |
| Mandarin | Yes | |
| Māori - Te Reo | Yes | |
| Other Information | Yes | We welcome all cultures and have a wide range of different languages spoken. We are also able to assist with translation services. Talk to us about your language needs. |
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Updated: 19 Jan 2024 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | We welcome all religions and have access to local religious groups and services. Talk to us about your needs. |
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Updated: 19 Jan 2024 |
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Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Other | Yes | We welcome all cultures and have Dieticians who develop our menus. Talk to us about your needs. |
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Updated: 19 Jan 2024 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Bus stop Harris Street front gate. | |
| Shops | 0.20 Km | 180 meters to Pak'n'Save grocery store. 700 meters to main street shopping in Queen Street. Pukekohe has a variety of shopping outlets with good bus links. |
| Parks | 0.25 Km | 200 meters to Bledisloe Park. 50 meters to Rosabirch Park. Outdoor swimming pool, crouquet courts,soccer grounds, netball courts, hockey and tennis courts within easy walking distance. |
| Library | Library service available in house. Public library in main shopping area. | |
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Updated: 19 Jan 2024 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 19 Jan 2024 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.