Penny's Home Care
At a glance
- Name
- Penny's Home Care
- Category
- Home help & personal care
- Address
- Wānaka
- Region
- Southern (Otago)
- Phone
- View Phone Number
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
Personnel
- Owner
- Sarah Holmes - 0273434776
Photos
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Penny’s Home Care has been established since 2011. Our staff provide a personalised service, specifically tailored to meet your needs and requirements in the Wānaka, Lake Hawea, Albert Town, Luggate, Cromwell and surrounding areas.
Our specially trained staff help our clients to remain safely in the comfort of their own homes. Providing family members with peace of mind, in the knowledge that their loved ones are receiving genuine, quality care.
Our specially trained staff help our clients to remain safely in the comfort of their own homes. Providing family members with peace of mind, in the knowledge that their loved ones are receiving genuine, quality care.
Testimonials
| “My wife Barb and I have been using the services of Penny’s Home Care for the past two and a half years. We’ve both had a few health problems, such as, in my case, secondary melanoma cancer and open heart surgery. Barb had brain surgery for a glioblastoma tumour in May 2020. We’ve had the support of full-time care from the PHC carers throughout this time, and it is very much due to their wonderful support and care that, firstly, I am recovered, and Barb retains a quality of life that would be unattainable by any other means. To be cared for at home is the very essence of successful health recovery and an ongoing way of life. In all this time, we have not once been let down by “no shows” or by the quality of every one of the amazing group of carers on our roster. They instinctively go the extra mile to ensure our care and comfort, embracing all aspects of personal care, household chores and cooking duties. Under Sarah’s more recent ownership and management, the service retains all the special qualities we can recommend as 5-star plus.” - Graeme Thompson, Wānaka “I can’t speak highly enough about Penny’s Home Care, who have been taking care of my parents for two and a half years, and with full-time care for Mum over the past year and a half. Sarah & the team give us as a family so much peace of mind. They truly do care. Every carer has so much empathy and brings instant cheer to the house. Everything they do for our family is nothing short of outstanding. We are so grateful that it has allowed our parents to remain at home, and I would recommend them to anyone who needs some home care.” - Kate Thompson, Wānaka “Returning home with our son after a serious spinal injury, the worry of home help was taken out of the equation as soon as we met Sarah and her team at PHC. We knew our son was in the very best of hands, and he has been cared for with the greatest respect, dignity and professionalism that one could ever hope for by a team of carers who have combined efficiency and attention to detail with empathy and a very good dose of humour. Their help enabled us to focus on what we needed to do to adapt to a new normal at home, knowing his care needs were more than taken care of. “ - Jo, Wānaka “Penny's Homecare provides an amazing service. From the initial phone call to the regular visits assisting my elderly mother with showering & dressing, we as a family felt very supported and treated with respect. The care given to my mother was exceptional and provided with such warmth. We would highly recommend their services.” - Karen, Wānaka “We can't thank you enough for the wonderful girls who looked after Stewart. They were the most caring and wonderful human beings. Not only did they provide Stewart with excellent care, we feel we have made new friends. I will be highly recommending your company to all our friends.” - Lorraine & Stewart, Australia “This thank you card hardly seems enough to thank you for the loving care and compassion shown to Mum over the years. I know she was very fond of you all and considered you her “special friends”. Thank you also for the support and time you gave to me when things were getting difficult.” - Anonymous, Wānaka "Thanks so much for attending Dad’s funeral, and also for sharing your great team with our family, including of course you! We couldn’t have done any of this without your team" - Anonymous, Wānaka “Best regards - and thank you for absolutely everything. I would have been lost without you and your team over these past 20 months.” - Anonymous, Wānaka “My sincere thanks and huge appreciation for the love, care and companionship your team gave to Mum, words cannot express our thanks.” - Anonymous, Wānaka “Thank you for your everyday love for Mum and all our family. We have total respect for what you do, and how you do it. You are a very special team.” - Anonymous, Wānaka “Dad told me how appreciative he is of all of you. He said what an incredible difference it has made to his life and that you’re all so clean and tidy around the house!'“ - Anonymous, Wānaka “Our Wānaka holiday was a great success, thanks mainly to your lovely ladies. ‘A’ plus for all of them. We hope to do it again.” - Anonymous, Wānaka Thanks so much for all your help. It was much appreciated by us all - Everyone was always so professional. - Anonymous, Wānaka |
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Updated: 18 Dec 2024 |
Service Description
| Penny's Home Care provides individual, personal care in the comfort of your own home. With quality plans to suit your specific situation, you can relax and know you will be well looked after. Services include: Personal Care - this includes assistance with showering, bathing, dressing, and help to get up from bed or returning to bed. Sleepovers -we can supply overnight care, day care, 24-hour care, or any part there Medication Supervision - we can visit to ensure your correct medication is taken at the prescribed times and the prescribed dosage. Dementia Care- due to short-term memory loss/dementia, living at home can be a challenge. We can visit for whatever period is required to allow safety and companionship during this time of transition. We can also come to offer respite for family members who are the primary carers. Registered Nurse care- from time to time, people require a registered nurse for professional input and assurance. Convalescence/Rehabilitation Care- often after surgery, hospitalisation or similar, support is needed to help you recover. We can also help with any exercises or rehabilitation programs given by physiotherapists. We are ACC accredited and can work in conjunction with their service. 24-hour care- some people wish to remain in their own homes, and we enable that to happen by supplying care for anything up to 24hrs a day. Palliative Care- we at PHC value this service highly and treat this care with the sensitivity needed to help families through this precious time. Health Review - registered or retired nurses can visit for 45 mins for a health check Welfare Check - this service is helpful when only 15 mins are needed. We can check in to ensure all is well and that medication is being taken. Registered Nurse Phone Support- this service is helpful when you or your family want to talk to a registered nurse on the phone Please check out our website for more details and services |
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Updated: 13 Dec 2024 |
Meeting the needs of older people
| Being the most important aspect to our work, kindness enables decisions to be made that always benefit the client, their families and the community. It means going slow and being thorough. We take the time to communicate and support both our clients and our team. Sometimes, kindness means the carers take time out to recharge. To care well for others, we must know how to care for ourselves. Self-care is strongly encouraged and a priority in our team culture. We provide a gentle work ethic that enables our team to thrive in a safe and supportive environment. Kindness also means we keep a policy of low anxiety and low pressure at all times. Through a high level of support our carers/nurses always have help on hand and are able to say no to work they are not comfortable doing. This gives the clients a valuable experience of care with a relaxed and happy worker. The last few years of life are so meaningful and a time to treasure. Every person needs a unique style of care that fits their individual situation. Not one person is the same, and each PHC care plan is created to represent the support that benefits the individual. The only way to achieve quality care is by spending time. It is important to us to take the time that is needed to listen and get to know our clients. We enjoy doing what we can to connect with them and their families through communication and supportive care, which is best done over a cuppa. |
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Updated: 13 Dec 2024 |
Suburbs/Districts/Towns Serviced
| Wānaka, Lake Hawea, Albert Town, Luggate, Cromwell and surrounding areas. |
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Updated: 13 Dec 2024 |