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NurseMaster

At a glance
Name
NurseMaster
Category
Home help & personal care
Address
Auckland
Regions
Auckland, Waitemata, Counties Manukau, Canterbury
Phone
View Phone Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Lou Roke Client Manager - 0210 246 0897
Jewel Acedo
Operations Lead - 027 646 2143
Angie Chen
Operations Administrator - 027 646 2143
Photos
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NurseMaster Brochure NurseMaster Brochure NurseMaster Brochure

Brochure of services 

NurseMaster Services NurseMaster Services NurseMaster Services

Please find attached some of our services for our clients including medical ie Nurses to attend to you at home and our Caregivers 

Note we also offer pallative care and in home respite care (overnight for more several days if required - just discuss this with us)

NurseMaster will also check on house and animals if you are in hospital or away. 

The joy of living in the comfort of one's own home, surrounded by memories and treasures is part of what makes life meaningful. Children, grandchildren, great grandchildren will keep the memories of visiting. NurseMasters provide compassionate caregivers and dedicated nurses for you or your loved one so one can enjoy the independence they cherish, the personalised care needed, and the emotional well-being that comes from being in a place of love. NurseMaster tailors support services to ensure you or your mum, dad, husband, nana or special other can stay connected with their community, maintain routines, and live safely with peace of mind. There is choice; personal choice to live a full life at home full of small things such as getting outside in the garden, feeling the fresh air and sun on your face, visiting the beach or park or library and all sorts of excursions & activities. Being a part of the world and part of all that is life is essential for people. With the right care and support we all thrive no matter what age we are. Getting on in years doesn't mean life is on hold; each day should be treasured and an adventure! No matter how our body ages we still feel the same inside!!!
Now the western world is realising that we should assist our families to stay at home with good help when we can. Benefits are:
Sentimental Value: Homes often hold sentimental value and memories, which can be a source of comfort and joy.
Sense of Belonging: A deep sense of belonging and identity is tied to one’s home.
Community Connections:
Proximity to Loved Ones: Staying close to family, friends, and community can enhance emotional support and reduce feelings of isolation.
Community Engagement: Easier to stay engaged with local community activities and social events.
Routine and Stability
Consistency: Maintaining a familiar routine can be crucial for mental and emotional well-being, particularly for those with cognitive impairments.
Reduced Disruption: Avoiding the stress and upheaval associated with moving can be beneficial.
Quality of Life
Comfort and Convenience: Homes can be adapted for comfort and convenience, ensuring a higher quality of life.
Personalised Environment: The ability to personalise and control one’s living environment.

NurseMaster provide quality caregivers and nurses to your doorstep.
Our Caregivers & Nurses are interviewed, vetted & are experienced & qualified. They undergo a Ministry of Justice Check & Police Clearance. Our point of difference is we are very picky and certainly don't take anyone on our books; for our clients only the best will do.
NurseMaster was set up by health professionals wanting to better serve our elderly & vulnerable communities. NurseMaster provide all sorts of home care, assessing & tailoring your individual needs & wants.
With a wide range of services including palliative end of life care, some medical requirements, caring for a range of dementia clients, providing companionship, organisng diversion activities & undertaking household duties; no job is too big or too small.

NO MINIMUM TIME - We will even come for an hour. Our NurseMaster managers will endeavour to match clients & carers as much as possible; so every day can be a shared joy.
PHILOSOPHY - Each of us is an individual, we deserve to be heard and dignity & respect is number one.
Appreciating and interacting with life at its fullest for body, mind & spirit along with your animals, nature, art & activity all the little things in life. We know feeling the sun against your face and fresh air is so so important.
HOUSEHOLD HELP - companionship, cleaning and basic household chores eg, preparing a meal.
SHORT NOTICE - NurseMaster caregivers and nurses can usually come at short notice if there is a fall or something has happened; even after hours, for an hour eg just to check in on someone, give medication or feed the cat and get the mail if someone is in need or away in hospital etc.
INDIVIDUAL TAILORED PLAN - so we understand what is important to you, your family dynamics, what routines are in place & what you like & don't.
WE DO VISITS TO FACILITIES - we can do visits to hospitals, facilities, retirement villages; no problem. Many families just want peace of mind mum, dad, hubby or granny is comfortable, have what they need, have company & ensure they are eating meals or getting their fix of sunshine and vitamin D.
RESPITE CARE - Pack your bags we are coming to stay! Overnight and respite care is available and of course don’t forget we also have wonderful Nurses; specialised in all types of care, wound dressing, catheter and stoma care, compression, brace, bowel care etc
CLEANING - Cleaning is important and not easy when you get older. Let our cleaners give a regular clean or a thorough one. Wanting to downsize and declutter, easy ask us about that too.
PET CARE - If you have pets we can walk the dog, check in on feeds, take to vet etc

We look forward to assisting you and your family.
Contact Lou or Client Care Manager to have a confidential no obligation chat. Email service@nursemaster.co.nz or ph 0210 246 0897
Service Description
Service Description
AT HOME HELP - anything you or your loved one needs. NurseMaster carergivers can give the family caregiver a break and do activities, take to appointments, go for a stroll, give companionship, get the laundry done, light houseweork & prepare meals. Nothing is too much trouble. We can also do overnight stays.

VISITING YOUR LOVED ONE - wherever your loved one is whether in a resthome, dementia house, hospital etc we can attend to do a welfare check, helping to feed, ensure they get exercise & fresh air, entertain them with activities or just be there.

RESPITE CARE at HOME - Pack Your Bags & Let Us Take off the Load - whether you go for a day or a week NurseMaster carers will work 24/7 so you can have a break and we will take care of your dearest, the house & the furbabies

PALLIATIVE CARE - have a confidential chat to let us know how we can assist at this time

MINOR MEDICAL - discuss your needs with us

CLEANING & DOMESTIC - let us spring clean or do regular cleans

Updated: 4 Jul 2024

Meeting the needs of older people
Meeting the needs of older people
Your Wish Is Our Command
No job too big or too small - just get in touch with us tell us what you or your loved one needs and we will endeavour to tailor a plan and some solutions for you.

Updated: 4 Jul 2024

Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
Auckland, Waitemata, North Shore, Hibiscus Coast, Counties Manukau, Thames, Waikato, Waiheke Island, Christchurch
Ph Auckland 09 953 8496 or 0210 246 0897
Ph Christchurch 03 741 1557 or 027 646 2143

Updated: 3 Jul 2024

Personal Assistance
Personal Assistance
Type Self Funded Subsidised After Hours
Registered Nurse (eg Wound Care, Medication) Yes Negotiable Yes
Hospice Yes Negotiable Yes
Attendant Care (ACC) No Negotiable No
Carer Support Yes Negotiable Yes
Sitter Service/Companions Yes Negotiable Yes
Live In Care (24 Hr) Yes Negotiable Yes
Personal Care (Showering, Dressing) Yes Negotiable Yes

Updated: 3 Jul 2024

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialties or Areas of Expertise Status Details
Oxygen Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Continence Advice Yes
Stomal Therapy Yes
Dementia Care Yes
Diversional Therapy Yes We can work out an individual plan to ensure that activities are fun and the day is a good one.
Other Specialties Yes WOUND CARES (SIMPLE & COMPLEX) • CATHETER CARES (SPC & IDC) • STOMA CARES • CONTINENT CARES • MEDICATION ASSISTANCE • COMPRESSION • CATHETER CHANGE • PALLIATIVE CARES • BRACE CARES • BOWEL CARES • NEGATIVE PRESSURE

Updated: 3 Jul 2024

Domestic Assistance
Domestic Assistance
Type Self Funded Subsidised After Hours
Meals (Fresh or Hot) Yes Negotiable Yes Our caregivers can prepare a meal
Home Help (Housework/Cleaning etc.) Yes Negotiable Yes
Shopping Assistance Yes Negotiable Yes
Transport Assistance Yes Negotiable Yes We will use a third party such as uber, taxi or private driving company to take us to any appointment (the reason we don't drive you is you are required to have P license for this) and it is safer for all involved to take transport.

Updated: 3 Jul 2024

Payment
Payment
Payment Status Details
Payment required Yes Every week you will get invoiced for our services so we can pay our lovely staff.

Updated: 3 Jul 2024

Languages Spoken
Languages Spoken
Language Status Details
Other Information Yes We have a number of caregivers that can speak a variety of languages so please let us know your personal requirements. We understand that matching a caregiver is so important and language is hugely important so please let us know what language/s you would desire and we will see what we can do.

Updated: 3 Jul 2024

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Other details Yes Our operations manager Jewel is a registered nurse with 13 years of extensive experience he started this company with other health professionals as he could see things could be done better to serve our elderly and vulnerable community.

Updated: 3 Jul 2024

Access
Access
Access Status Details
A mobile service Yes NurseMaster caregivers can attend your home, hospital, facilities, resthomes, retirement villages or whever you need us

Updated: 3 Jul 2024

After Hours
After Hours
After Hours Status Details
After Hours Yes NurseMaster understand that sometimes things happen quickly and can change overnight. That is why we can be there at short notice when you need us at any time. Get in touch with us our cutting technology of being able to log a job on our own NurseMaster app which notifies our staff immediately allow them to accept the job and attend asap.

Updated: 3 Jul 2024

Description
Description
NurseMaster is a made up of practical, skilled people people. Compassionate about helping others; usally through some tough times.
NurseMaster provide Caregivers and Nurses to both facilities and to private clients. NurseMaster don't just take any staff, they pick & choose the best as they understand how serious the job of caring for you or your loved one is. All are vetted, interviewed, have police clearances and MOJ checks.
Home Help, Respite, Pallative, Dementia Care, Companionship, Activities, Exercise, Errands, Excursions, Pet Care we can be there.

Jewel our Operational Manager is a registered nurse with extensive experience & qualificiations. Lou our Client Manager has a policing/teaching/sales background & first hand experience with her parents of navigating through the health system. She resided in the family rest home a teenager & regularly helped the residents. Angie our administration officer has an early childhood teacher background. She loves sharing her ukulele skills to brighten up people's days with a singalong; particularly popular with our dementia group.
NurseMaster has developed technology that connects carers/nurses with clients and facilities easily and quickly. NurseMaster have their own app; so instant help is at hand - a job is logged and goes directly to the staff who respond - we are front line; there when you need us, for even an hour.
NurseMaster are servers it is a calling & we are ready for your call to serve you because quality care matters.

Updated: 4 Jul 2024

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Continence Advice Yes
Stomal Therapy Yes
Other Specialties Yes WOUND CARES (SIMPLE & COMPLEX) • CATHETER CARES (SPC & IDC) • STOMA CARES • CONTINENT CARES • MEDICATION ASSISTANCE • COMPRESSION • CATHETER CHANGE • PALLIATIVE CARES • BRACE CARES • BOWEL CARES • NEGATIVE PRESSURE

Updated: 4 Jul 2024