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NZ Carers

General  
Enquiry
At a glance
Name
NZ Carers
Category
Home help & personal care
Address
Level 1
1 Musgrove Close
Wigram
Christchurch 8025
Region
Canterbury
Phone
View Phone Number
Email
View Email Address
Web
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Photos
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NZ Carers is your well-being partner for both home and community and health care staffing needs

Our commitment is to provide you with high-quality and consistent health care to allow you to maintain your independence at home and in the community. Our mission, Placing You First, reflects our unwavering dedication to delivering accessible, high-quality health care while honouring the varied needs and perspectives of all individuals and their whānau.
Service Description
Service Description
Home and Community Support
• Personal care
• Home help and domestic assistance
• Meal preparation including ordering and cooking
• Shopping assistance
• Community access and companionship
• Healthcare appointment assistance
• Sleepover and wakeover
• In home respite care
• In home 24/7 care package support
• Medication reminder
• In home rehabilitation and complex care

Property and Garden Maintenance

• Lawn and garden maintenance
• Spring cleaning
• Deep cleaning
• Gutter maintenance and general repairs

Updated: 10 Sep 2024

Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
Christchurch, Rangiora, Kaiapoi, Selwyn, Halswell

Updated: 1 Oct 2024

Personal Assistance
Personal Assistance
Type Self Funded Subsidised After Hours
Carer Support Yes Yes Yes
Sitter Service/Companions Yes Yes Yes
Live In Care (24 Hr) Yes Yes Yes
Personal Care (Showering, Dressing) Yes Yes Yes

Updated: 12 Sep 2024

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialties or Areas of Expertise Status Details
Palliative Care Contract Yes
End of Life/Palliative Care Yes
Infection Control. Yes
Dementia Care Yes
Social Work Yes

Updated: 12 Sep 2024

Domestic Assistance
Domestic Assistance
Type Self Funded Subsidised After Hours
Meals (Frozen) Negotiable Negotiable Negotiable
Meals (Fresh or Hot) Yes Yes Yes
Home Help (Housework/Cleaning etc.) Yes Yes Yes
Shopping Assistance Yes Yes Yes
Transport Assistance Yes Yes Yes

Updated: 12 Sep 2024

Payment
Payment
Payment Status Details
Payment required Yes
Subsidy may be available Yes

Updated: 12 Sep 2024

Languages Spoken
Languages Spoken
Language Status Details
English Yes
Filipino Yes
Other Details Yes
Other Information Yes

Updated: 12 Sep 2024

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Home and Community Health Association Yes
Police checked Yes
Other details Yes Pro Med, Site Safe, RCSA,
Home and Community Health Association

Updated: 12 Sep 2024

Access
Access
Access Status Details
A mobile service Yes
Easy access Yes

Updated: 12 Sep 2024

After Hours
After Hours
After Hours Status Details
After Hours Yes

Updated: 12 Sep 2024

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Service Rate (ex. GST) Personal Care/ Home help / Companionship/ Meal Prep $40.95 per hour Community Access $40.95 per hour and plus travel allowance see pricing below when using support workers car Sleepover Care = 8-hour shift $295.00 one off charge + Travel Allowance Travel less than 15kms: Standard travel $10.50 one off charge Travel cost for trip over 15 kms: Exceptional travel $40.95 per hour on travel time and plus $0.79 per km travel distance Public Holiday $61.50 per hour and additional 50% loading on all travel time and distance Gardening and Lawn Maintenance $45.00 per hour + travel allowance Integrated Living Program As per assessment and agreement with eligible clients
Staffing qualifications and details NZ Carers support workers must meet the qualifications set by the Nga Paerewa Health and Disability Services Standard (NZS 8134:2021). This includes having core competencies in personal care, mobility assistance, safe medication administration, and first aid. NZ Carers Support workers are encouraged and supported to obtain NZQA Level 2 or 3 Health and Wellbeing Certificates, with advanced training for specialized care. Continuous professional development, especially in infection control and manual handling, is essential. Cultural competence is also crucial, ensuring they can provide respectful, culturally safe care, particularly in line with Te Tiriti o Waitangi principles.
Details about meals Meal preparation services provided by support workers at NZ Carers include assisting clients with planning, preparing, and cooking meals according to their dietary needs and preferences. This ensures that clients maintain proper nutrition and enjoy meals tailored to their tastes and any medical requirements. Here are some key elements: Dietary Requirements: Support workers must consider any specific dietary restrictions, such as allergies, intolerances, or medical conditions (e.g., diabetes or PEG feeding requirements). Nutritional Balance: The meals prepared should be nutritious and balanced, often including all the essential food groups to meet the client’s health needs. Cultural Sensitivity: Support workers are trained to respect cultural and religious food preferences, ensuring meals align with the client’s values and traditions. Hygiene Standards: Following safe food handling and hygiene practices is crucial, as outlined by the Nga Paerewa Health and Disability Services Standard (NZS 8134:2021). These services aim to enhance the client’s quality of life by ensuring they have access to appropriate and enjoyable meals while maintaining independence wherever possible.
Recreational opportunities NZ Carers provides recreational opportunities to enhance clients' well-being, focusing on activities that match their interests, abilities, and health needs. These include: Outdoor activities like walks or community events. Social events to promote interaction and reduce isolation. Hobbies and interests such as arts, crafts, or music. Exercise programs tailored to their physical capabilities. Cultural activities that respect and engage clients’ backgrounds. Mental stimulation through puzzles, reading, or games. Each activity is personalized to ensure a fulfilling and enjoyable experience.
Transport NZ Carers offers transportation services as part of their home and community support to help clients attend medical appointments, social activities, and run essential errands. Transportation ensures that clients, particularly those with mobility challenges, can access the services they need to maintain independence and stay engaged in their communities. Key aspects include: Medical Appointments: Transport to and from doctor visits, physiotherapy, or specialist care. Social Activities: Helping clients get to social gatherings or community events to encourage social inclusion. Errands: Assisting with shopping trips or other essential errands like banking or pharmacy visits. Transport is generally provided by trained support workers who prioritize client safety and comfort, in line with health and safety standards.

Updated: 12 Sep 2024

Where service is provided
Where service is provided
Status Details
In your own home Yes
In Aged Residential Care Yes
Not in Aged Residential Care Yes

Updated: 1 Oct 2024

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes NZ Carers has a property in Halswell Christchurch. A Secured environment with live in Support Worker 6 Bedrooms, 3 Bathrooms, entertainment area, double internal access garage, sunny courtyard and plenty of outdoor space available for Respite.
Carer Support Yes NZ Carers can provide support workers during Respite.
Other Short Stay Programme Yes
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes

Updated: 1 Oct 2024