Dovida
At a glance
- Name
- Dovida
- Category
- Home help & personal care
- Address
- Suite 3.2
30 Saint Benedicts Street
Eden Terrace
Auckland 1010 - Postal Address
- Same as above
- Region
- Auckland
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookPersonnel
- Manager
- Julia Morris - 09 300 6053
Media
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Map
At the heart of our person-centred approach is the belief that our care should empower you to live the life you want in the comfort of your home.
We recognise that no two people are the same and we shape our care to best suit each person’s interests, values, and personality.
This is why we carefully match our caregivers to ensure that we deliver more than home care – we create meaningful connections between people.
To live up to this promise means not only recognising the individual, but also their circle of care. With our holistic approach, we seek to create synergies between the individual, their families, their social circle, our caregivers, and the broader healthcare community.
We are committed to putting our client at the heart of everything we do, by working in partnership with them, their family and their multidisciplinary team to create a Circle of Care. Your caregiver or caregivers will share your values, interests and hobbies, which creates a genuine connection whilst helping to maintain your independence at home.
Our person-centred home care creates real connections that enhance the quality of care we provide and empowers you to live your life, your way.
Dovida has been caring for people in 6 countries around the world and has over 20 years’ experience in home care.
We recognise that no two people are the same and we shape our care to best suit each person’s interests, values, and personality.
This is why we carefully match our caregivers to ensure that we deliver more than home care – we create meaningful connections between people.
To live up to this promise means not only recognising the individual, but also their circle of care. With our holistic approach, we seek to create synergies between the individual, their families, their social circle, our caregivers, and the broader healthcare community.
We are committed to putting our client at the heart of everything we do, by working in partnership with them, their family and their multidisciplinary team to create a Circle of Care. Your caregiver or caregivers will share your values, interests and hobbies, which creates a genuine connection whilst helping to maintain your independence at home.
Our person-centred home care creates real connections that enhance the quality of care we provide and empowers you to live your life, your way.
Dovida has been caring for people in 6 countries around the world and has over 20 years’ experience in home care.
Testimonials
| "I would recommend Dovida to anyone looking for personalised, kind and respectful care for their loved ones." - Maureen "The experience for my Mum has been amazing. From advice on how and what services we can use, the care packages and the wonderful carers' professionalism and genuine caring nature. I would recommend Dovida to anyone. The peace of mind I have that a wonderful team are caring and advising Mum is priceless." - Lee-Anne "The caregivers of Dovida would bend over backwards for their clients and it really makes me happy to see so much passion in everything they do. They leave such a positive impact on the lives of their clients and in turn, the aged community." - Donna-Jo "My Dovida caregivers leave nothing to be desired, are diligent with their work ethics, and I can always have a great conversation with them. They seem so interested in my life and I love to see them coming up my steps." - Jim "This service has changed my dad's life. He so looks forward to his caregiver coming. It's taken such a huge weight off my shoulders from the get go. Everything Dovida promised, they have delivered in buckets." - Elise |
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Updated: 1 Apr 2025 |
Service Description
| Our services - We provide a range of services to help you with your day-to-day activities, as well as around your home. Home Help - From help with day-to-day errands, general shopping, light housekeeping and home tidy-ups, medication pick-up, our Home Help helps you. Personal Care - Care and support with personal needs such as washing or showering, grooming, dressing, walking, or mobility, or a companion with personal outings. We provide personalised care that is personal to you. Companionship - We help with a range of personal and lifestyle needs, while providing a welcome and authentic companionship. Transport - Whether it be to social outing, family events, shopping, or medical appointments, we'll get you from A to B safely and on time, and be right there with you at your destination until you return home safely. 24 Hour Care - Your Dovida team is available 24 hours a day, 7 days a week to respond to any care needs or concerns. Dementia Care - Specialist dementia relationship-based care to support and ensure the comfort and safety for those living with dementia. Palliative Care - Personal, compassionate and supportive palliative care. A personalised layer of support aimed to improve the final stages of those living with limiting conditions. Respite Care - A chance to connect with someone new, and organised short or long-term respite care for you, while we give your family carer a chance to recharge, and take a break from their day-to-day routine. Care Management - We will help you plan, coordinate and manage all of your current as well as long term care needs. Hospital to Home - Dedicated discharge, coordination, transport and in-home support to help ensure your transition back home to full recovery is all looked after. |
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Updated: 1 Apr 2025 |
Suburbs/Districts/Towns Serviced
| Auckland |
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Updated: 12 Apr 2021 |
Personal Assistance
| Type | Self Funded | Subsidised | After Hours | |
|---|---|---|---|---|
| Hospice | Yes | No | Yes | |
| Carer Support | Yes | Negotiable | Yes | Clients may qualify for some funded 'Carer Support' if they meet the criteria. |
| Sitter Service/Companions | Yes | No | No | |
| Live In Care (24 Hr) | Yes | No | Yes | Hourly and Sleeper Nights. ‘Live in’ best managed by rostered duties. |
| Personal Care (Showering, Dressing) | Yes | No | Yes | Personal Support including meals, dress and undressing, personal grooming, bathing, toileting and mobility needs. |
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Updated: 12 Apr 2021 |
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Specialities or Areas of Expertise
| Specialties or Areas of Expertise | Status | Details |
|---|---|---|
| End of Life/Palliative Care | Yes | Our caregivers can assist with palliative care in the home, in conjunction with hospice/District Nurse services. |
| Continence Advice | Yes | We can facilitate referrals when required |
| Infection Control. | Yes | |
| Dementia Care | Yes | We have experienced caregivers who can assist with dementia care at home |
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Updated: 1 Apr 2025 |
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Domestic Assistance
| Type | Self Funded | Subsidised | After Hours | |
|---|---|---|---|---|
| Meals (Frozen) | Yes | No | Negotiable | We will prepare meals for freezing if required. |
| Meals (Fresh or Hot) | Yes | No | Negotiable | |
| Home Help (Housework/Cleaning etc.) | Yes | No | Yes | |
| Shopping Assistance | Yes | No | Yes | |
| Transport Assistance | Yes | No | Yes | |
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Updated: 12 Apr 2021 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| English | Yes | |
| Filipino | Yes | |
| French | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | Able to assist |
| Korean | Yes | |
| Pidgin | Yes | |
| Portugesse | Yes | |
| Samoan | Yes | |
| Tagalog | Yes | |
| Other Information | Yes | Clients of all ethnic groups are welcome. |
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Updated: 12 Apr 2021 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Clients may qualify for some funded 'Carer Support' if they meet the criteria. We provide respite care in your own home. |
| Carer Support | Yes | Clients may qualify for some funded 'Carer Support' if they meet the criteria. |
| Private Paying | Yes | Fee for service |
| Booking can be made in advance | Yes | |
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Updated: 12 Apr 2021 |
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What's New
We are now Dovida: New name, same quality care
You used to know us as ‘Home Instead New Zealand’. But now you can call us Dovida. For the last 4 years across New Zealand, and with 20 years experience in Australia, we have been your trusted partner, proudly delivering the highest quality home care to ageing adults in your communities. Our mission has always been to enhance the lives of ageing adults and their families, by providing personalised, relationship-based care at home. Under its new brand, Dovida will continue to serve our communities, building on our company’s legacy with the same commitment to excellence and compassion, the same faces you have come to know, and the same high quality care that our clients, their families, our network and caregivers have come to rely on. To further grow our vision for this next chapter, we have introduced our ‘Circle of Care’, which renews our commitment to person-centred care by placing the individual at the heart of a holistic support system uniting families, our skilled caregivers, our support teams, and the wider healthcare community. We now present: Dovida. Your Life, Your Way.
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Updated: 1 Apr 2025 |