Pacific Homecare
At a glance
- Name
- Pacific Homecare
- Category
- Home help & personal care
- Address
- Level 1
Pacific Homecare
230 Great South Road
Papatoetoe
Auckland 2025 - Postal Address
- Same as above
- Region
- Counties Manukau
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Hamish Crooks - 09-551-0561
- Owner
- Charitable Trust - 09-274-9153
Photos
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Map
Reviews
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Pacific Homecare is a Charitable Trust organisation providing home-based healthcare throughout the South Auckland region to the disabled and the elderly community who wish to stay living at home, but who need assistance.
Testimonials
| "I call my support workers 'my girls' because they started off as workers, then became friends, and now they're just like family. With them, I know my life is complete. I don't have to worry about who is going to be here or worry that I need things done for me or the house. I can rely on them." - Pacific Homecare Client |
| Updated: 11 Jan 2024 |
Service Description
| Services offered include: * Personal Care including assistance with showering & bathing, meal preparation and feeding * Household Management including assistance with housework & cleaning * Social Support including assistance with transportation and learning aids * Complex long-term care for people with serious conditions or injuries. * Drop-inn Centre (Fia Ola) for those over 65 years of age. * Metua Pakari - Elderly wellness programme |
| Updated: 11 Jan 2024 |
Suburbs/Districts/Towns Serviced
| We service the Counties Manukau area in South Auckland including Mangere, Otahuhu, Papatoetoe, Otara, Manukau, Manurewa, Takanini, Papakura; with growing client numbers in the Auckland Central area. |
| Updated: 5 Mar 2013 |
Personal Assistance
| Type | Self Funded | Subsidised | After Hours | |
|---|---|---|---|---|
| Registered Nurse (eg Wound Care, Medication) | No | Yes | No | All initial assessments are performed by Clinical Coordinators who are registered nurses. They work with the clients & their families to ensure they understand & are fully informed about the services that we deliver. |
| Attendant Care (ACC) | No | Yes | Yes | Pacific Homecare are one of 6 national ACC providers of home-based care. We partner with NZ Royal District Nurses to deliver culturally appropriate & responsive care. |
| Live In Care (24 Hr) | No | Yes | Yes | 24-hour Respite support may be planned so that respite care is accessed on a regular basis for a pre-arranged time period, or it may be unplanned in times of emergency when overnight stays are required. |
| Personal Care (Showering, Dressing) | No | Yes | No | Personal care includes assisting clients in getting ready to face the start & the end of each day. E.g. showering, bathing, washing & drying hair, shaving, dressing & undressing, toileting, mobility, meal preparation & feeding through to complex care. |
| Updated: 5 Mar 2013 | ||||
Specialities or Areas of Expertise
| Specialties or Areas of Expertise | Status | Details |
|---|---|---|
| End of Life/Palliative Care | Yes | Our long-term clients choose to stay in their own homes & have Pacific Homecare staff continue to look after them in their last stages of life. We work closely with client families to ensure palliative care is holistic & culturally appropriate. |
| Diabetic Care | Yes | We run separate workshops for our clients & Support Workers to improve awareness of the causes & the consequences of the disease & how together we can better manage the conditions through a focused indivdualised Care Plan. |
| Continence Advice | Yes | Our Support Workers are trained in assisting clients with personal hygiene & skin care issues associated with incontinence. Our Registered nurses oversee all care & link into associated continent community services for equipment & supplies. |
| Stomal Therapy | Yes | Our registered nurses train our Support Workers in stoma care on a one-to-one basis with our clients who require stoma care. There is a strong emphasis on hand hygiene and infection control. |
| Stroke Rehabilitation | Yes | We have many clients recovering from a stroke, who are referred to us by the Ministry of Health. Each individual client Care Plan includes personalised goals & steps to promote rehabilitation which our carers assist with & monitor & report on progress. |
| Infection Control. | Yes | Our Infection Control Officers address all factors associated with the spread of infection including prevention (hand hygiene, cleaning/disinfection), monitoring, investigation & management; including ongoing training of staff, clients & their families. |
| Clinical Management | Yes | Our Clinical Coordinators ensure a high quality of service delivery through: • Supervising & training Carers • Assessing, planning, monitoring & reporting on service delivery • Working with affiliated providers to better support our clients. |
| Dementia Care | Yes | We run workshops for our clients & continually upskill & train our Support Workers to increase awareness & understanding of dementia & how together we can better manage the condition through an indivdualised Care Plan which involves family & whanau. |
| Other Specialties | Yes | Our registered nurses cover all facets of clinical care & visit our clients on an on-going basis when requested by clients, their families and/or Support Workers. |
| Updated: 6 Mar 2013 | ||
Domestic Assistance
| Type | Self Funded | Subsidised | After Hours | |
|---|---|---|---|---|
| Meals (Frozen) | No | Yes | Yes | Pacific Homecare Support Workers often prepare meals in advance & freeze them so they are available for their clients when they need them. |
| Meals (Fresh or Hot) | No | Yes | Yes | Pacific Homrcare match the ethnicity of the Support Worker to that of the client so that meals can be prepared according to cultural customs & tastes; especially Hindi, Indian, Samoan, Tongan, Maori & Cook Island dishes. |
| Home Help (Housework/Cleaning etc.) | No | Yes | No | Household management services include assistance with everyday household tasks that people may be struggling to complete. E.g. cleaning, laundry, ironing, vacuuming or mopping the floors, doing the dishes, dusting etc. |
| Shopping Assistance | No | Yes | No | Assisting clients to do the shopping is governed by strict rules around receipts & money handling to ensure the clients complete security & satisfaction. |
| Transport Assistance | No | Yes | No | All Support Workers transporting clients have a clean & current drivers license & can provide their own car or use the clients as preferred. |
| Updated: 6 Mar 2013 | ||||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Cook Island Maori | Yes | |
| English | Yes | |
| Fijian Indian | Yes | |
| Hindi | Yes | |
| Niuean | Yes | |
| Rarotongan | Yes | |
| Samoan | Yes | |
| Tongan | Yes | |
| Updated: 17 Jan 2008 | ||