Kapiti Hearing
At a glance
- Name
- Kapiti Hearing
- Category
- Hearing
- Address
- 9A Ngaio Road
Waikanae
Kapiti, Wellington 5036 - Postal Address
- Same as above
- Regions
- Capital & Coast
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Debra Middleton - 042934693
- Owner
- Jeanie Morrison-Low MNZAS - 042934693
- Audiologist
- John Dobbs, MNZAS - 042934693
- Audiologist
- Eloise Koenig, MNZAS. - 042934693
- Audiologist
- Katie Sawaya, MNZAS, AuD - 042934693
Photos
Map
We are a member of Independent Audiologists NZ, which means we have no financial links with manufacturers or chains and can access most brands of hearing aids. Besides prescribing and fitting hearing aids, we can advise on tinnitus, communications strategies, and ways to manage hearing loss. We can adjust and clean existing aids, and have two registered nurses, trained in wax microsuction, who are in our Waikanae clinic on Tuesdays and Thursdays. Call or email us for an appointment. Kapiti Hearing is fully-owned by audiologist Jeanie Morrison-Low (MNZAS). Eloise Koenig (MNZAS), Katie Sawaya (MNZAS, AuD), and John Dobbs (AuD) are our associate audiologists, with many years of experience. Jeanie, Eloise and Katie can be seen at Raumati and Waikanae; John works at Waikanae only.
We are locally-owned and operated, in Waikanae and Raumati. Waikanae is open Mon-Fri, and Raumati is open Mon-Fri, but closed on Wed afternoons. Please ring for an appointment. 04-293-4693.
Both audiology clinics are fully-equipped, and sound-treated to ACC requirements. We can also access MOH funding and subsidies for hearing aids and Veteran's Affairs funding on your behalf where appropriate. Remember, a sudden hearing loss in one ear is considered a medical emergency; we will see you the same day if this happens.
We are locally-owned and operated, in Waikanae and Raumati. Waikanae is open Mon-Fri, and Raumati is open Mon-Fri, but closed on Wed afternoons. Please ring for an appointment. 04-293-4693.
Both audiology clinics are fully-equipped, and sound-treated to ACC requirements. We can also access MOH funding and subsidies for hearing aids and Veteran's Affairs funding on your behalf where appropriate. Remember, a sudden hearing loss in one ear is considered a medical emergency; we will see you the same day if this happens.
Service Description
| We are independent audiologists, locally-owned and operated; can fit hearing aids, do hearing tests, make adjustments to aids, clean and service and repair them, and give you advice about hearing, hearing loss, balance and tinnitus. We also have wax suction available at our Waikanae office on Tuesday and Thursday. Our audiology clinics in both Raumati and Waikanae are fully-equipped and are sound-treated to ACC standards for the most accurate test environment. |
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Updated: 4 Nov 2024 |
Additional Branch Locations
| Kapiti Hearing Raumati Beach | |
|---|---|
| Address | 4 Margaret Road |
| Suburb | Raumati Beach |
| City/Town | Kapiti |
| Phone | 04 2934693 |
| Website | https://kapitihearing.co.nz/ |
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Updated: 17 Jun 2024 |
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Hearing Services
| Status | Details | |
|---|---|---|
| Information about Subsidies | Yes | We can access MOH hearing aid subsidies and other Government funding, such as ACC, for patients who meet the criteria. |
| Free Screening Test | No | Please bear in mind that nothing is really "free"; if it is advertised as such then you may be paying higher prices for other services. |
| Diagnostic Hearing Test | Yes | We do full diagnostic hearing tests which cost $95 and take one hour. These may include a referral letter to a specialist. |
| Hearing Aid Trial | Yes | Our trial is eight weeks, with several appointments within that time for adjustments of the aids. If the trial is not successful, we will refund you in full for cost of the aids. The trial and fitting of the aids is included in the hearing aid cost. |
| Fitting Fee | Yes | This is included in the written quote for the aids, and is made clear in the documentation supplied when we provide quotes. It is fully refundable if the trial is unsuccessful. |
| Mould Fitting Fee | Yes | If the mould is supplied with the aids, there is a payment for the cost of the mould. If you order them separately from the aids, you will need to pay the cost of the moulds, and this will include a small fitting fee if we book time to fit the moulds and reprogram the aids to incorporate the new acoustics. |
| Multiple Brands of Hearing Aids | Yes | We can fit all brands available in NZ, and can adjust, clean and often repair them as well. We do not sign preferred-supplier contracts, and will not try to upsell hearing aids. If you don't need aids, we will tell you, and advise you to wait. |
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Updated: 17 Jun 2024 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
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Updated: 17 Jun 2024 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Other details | Yes | Our audiologists are full members of the NZ Audiological Society and able to access Govt subsidies and funding on your behalf if eligible. |
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Updated: 17 Jun 2024 |
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Payment
| Payment | Status | Details |
|---|---|---|
| Payment required | Yes | |
| Subsidy may be available | Yes | |
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Updated: 17 Jun 2024 |
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ACC
| ACC | Status | Details |
|---|---|---|
| Approved | Yes | We can test and refer to ACC and fit ACC-funded hearing aids to those who are eligible. |
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Updated: 17 Jun 2024 |
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Equipment & Products
| Equipment & Products | Status | Details |
|---|---|---|
| Equipment/Aids | Yes | |
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Updated: 17 Jun 2024 |
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Equipment Options
| Equipment Options | Status | Details |
|---|---|---|
| Service/Repair | Yes | We can service, clean and repair hearing aids to extend their lives. Sometimes a "lack of clarity" just indicates blocked microphones, which we can vacuum out. We can also send aids to the manufacturer if they need a more comprehensive service. |
| Loan | Yes | We can loan hearing aids, in some circumstances, and depending on availability, to those whose aids are away being repaired. |
| Purchase | Yes | Batteries, wax filters, assistive-listening devices, hearing aids are all for sale. |
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Updated: 17 Jun 2024 |
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What's New
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Wax suction Healthy ears contain wax, which is produced by a special lining in the ear canal. Wax protects the ear and helps prevent infection by trapping micro-organisms, dirt and other irritants. Wax is constantly travelling towards the outer ear where it can drop out. In a normal ear, wax is produced in the ear canal and slowly moves towards the entrance of the ear canal – at about the rate that your fingernails grow. This process can slow down as we age, and wax can get stuck in the ear canal. If you use hearing aids, the aids themselves can push wax back down the canal and cause it to build up. Wax can also build up and become impacted if you use cotton buds Microsuction is the preferred method of ear wax removal and offers several benefits compared to irrigation such as:
Unlike irrigation, microsuction can often be performed on people who have:
Our registered nurses at Kapiti Hearing, Waikanae, will safely remove excess wax from your ears using microsuction. |
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Updated: 2 Dec 2024 |