Victoria Care (Family Owned) - Koru
At a glance
- Vacancy
- Yes
- Name
- Victoria Care (Family Owned)
- Category
- Dementia
- Address
- 901 Colombo Street
Christchurch Central
Christchurch 8013 - Region
- Canterbury
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Sandra Williams - 02102745131
- Hamish Bennett
- 027 630 1568
Other services
Photos
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1/19
Map
Victoria Care is a family owned and operated dementia home in a fantastic location.
Victoria care offers a slice of tranquility in the heart of Christchurch. Nestled on close to the center city with great gardens for our residents, with buses and cafes only meters away. We are a family focused boutique Dementia Home offering personal service, with security, but still providing for your independence.
Victoria Care is divided into 2 spacious homes offering slightly different homely feel so we are able to cater better for the individuals needs.
We have 2 other facilities in Christchurch - Kauri Lodge in Riccarton and Avon Lifecare in Linwood
View associated providers on the right hand side for more details
Victoria Care prides itself on having a homely environment with good home cooked meals and innovative activities.
Residents are offered a high standard of care, security, privacy, and independence in an environment which promotes good health and happiness with a family focus.
Victoria care offers a slice of tranquility in the heart of Christchurch. Nestled on close to the center city with great gardens for our residents, with buses and cafes only meters away. We are a family focused boutique Dementia Home offering personal service, with security, but still providing for your independence.
Victoria Care is divided into 2 spacious homes offering slightly different homely feel so we are able to cater better for the individuals needs.
We have 2 other facilities in Christchurch - Kauri Lodge in Riccarton and Avon Lifecare in Linwood
View associated providers on the right hand side for more details
Victoria Care prides itself on having a homely environment with good home cooked meals and innovative activities.
Residents are offered a high standard of care, security, privacy, and independence in an environment which promotes good health and happiness with a family focus.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 21 Nov 2024 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 49 |
| Vacancy | Yes |
| Our rooms available have no additional charges. We have some ensuite rooms with additional charges. | |
| Impending vacancy | Yes |
| Short stay considered | Yes |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
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Updated: 21 Nov 2024 |
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Testimonials
| "Mum and Dad are loving it at Victoria Care. The people are Great." Dad loves to potter in the Man shed and vegetable garden he feels like he is at home the activities are great 7 days a week . |
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Updated: 21 Nov 2024 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We provide 24 hour Registered Nurse cover - Onsite hours are 7.45am - 16.15am daily - Monday to Sunday. Our nurses are oncall anytime | |
| Healthcare Assistants/Caregivers | Yes | The heart of the community, who work hard to ensure that you or your loved one is well looked after. Our training programme ensures staff are trained in providing personal care, first aid and other important skills. | |
| Physiotherapist | Negotiable | We have plenty of access to Physiotherapists if needed. Please ask us for more information. | |
| Occupational Therapist | Negotiable | When required. | |
| Social Worker (on site) | Negotiable | Accessed through Christchurch Hospital. | |
| Activities Co-ordinator | Yes | Activities operate Monday to Sunday. There is a monthly activities planner posted around the facility. | |
| Hairdresser | Yes | Every Wednesday morning - male and female. This is all done on site. | |
| Podiatrist | Yes | Our Podiatrist visits every 4-6 weeks. | |
| Dietitian | Negotiable | Our Dietitan reviews menus every 6 months and attends for special diets. We are also able to access the Dietitian at the hospital if needed. | |
| Accredited Visitors | Yes | Age Concern registered visitors | |
| Kaumatua | Negotiable | We endeavour to assist residents to maintain any cultural ties they may have in the community before coming to Resthaven. | |
| Chaplain/Spiritual Advisor | Yes | Various religious groups can be arranged to visit to provide services for all of our residents. | |
| Other Personnel | Yes | Victoria Care has a range of services available, such as Medication Delivery, Laundry Service, Appointment Transportation, Pharmacy Services, Medication Administration, and Interpreter Services. | |
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Updated: 21 Nov 2024 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have staff who are capable in this area, and equipment to support this. |
| Gastronomy/Nasogastric Management | No | But we can access this if required. |
| End of Life/Palliative Care | Yes | The staff are experienced in end of life care. |
| Dialysis | No | But we can access this if required. |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Tracheotomy Care | No | But we can access this if required. |
| Spinal Injuries Care | No | But we can access this if required. |
| Infection Control | Yes | Ongoing training of our R/Ns to ensure that they are capable in this area. |
| Surgical Followup | Yes | A staff member will escort residents to appointments if family member is not available, transport can also be arranged. |
| Psychiatric Care | No | But we can access this if required. |
| Clinical Management | Yes | |
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Updated: 21 Nov 2024 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Carer Support | Yes | |
| Other Short Stay Programme | No | Discuss your needs with us and we will see if we can help |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | Call today |
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Updated: 21 Nov 2024 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | All rooms have in-built furniture units. We encourage residents to bring your own ornaments, small furniture and belongings to make your room feel just like home. |
| Single Rooms | Yes | All our rooms are single and are of the same size. Refurbished spacious wet areas are located close to all rooms. Light and airy rooms with TV and phone connections. The rooms are welcoming and bright. |
| Rooms suitable for a couple | Yes | We have some rooms with an adjoining door for couples. |
| Ensuite | Yes | We have a number of ensuited rooms as well as non ensuited. There are a considerable number of bathrooms around the facility which are easily accessible from all rooms. |
| Alcohol Permitted | Yes | By negotiation. |
| Negotiate To Bring Own Pet | Yes | If you have a pet we will happily discuss your needs with you. |
| Phone Access In Own Room | Yes | |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | The building is well heated throughout. Radiators are located in each bedroom and the resident can adjust the heating level. |
| Cater for under 65 yrs with Disability | Yes | Provided funding is approved. |
| Lounges/seating areas | Yes | The main lounge and dining room are centrally situated. There are a number of small seating areas both inside and outside. We also have a beautiful large conservatory area - it is light and sunny and is able to be used by residents and their families. It's a great place for celebrations and activities! |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | Dinner, Bed and Breakfast service available - please ask us for more information. |
| Day Programme for day stay clients | Yes | Day care is available by arrangement and for a small fee. The fee includes hot midday meal, morning and afternoon tea. We have a Activities Co-ordinator and the programme is exciting and varied. |
| Outings | Yes | We go all sorts of places! Recent outings have included The Groynes, new Brighton and the new Adventure park as well as other places of interest. We are open to suggestions too! |
| Whānau Room | No | Although we do not have a dedicated whanau room, we encourage family and friends to be actively involved in all aspects of our resident's life here at Victoria Care. |
| Māori Kaupapa | Yes | Our policy is to provide a service which acknowledges and respects the cultural and spiritual needs of each individual resident in our care. We recognise the principles of the Treaty of Waitangi - partnership, participation, and protection - which must under pin any health strategies we develop. We acknowledge taha wairua (spiritual), taha hinengaro (mental), taha tinana (physical), and taha whanau (family), as the cultural basis for provision of services to Maori. |
| Residents Committee | No | We do however have monthly resident's meetings. |
| Newsletter | Yes | Quarterley. |
| Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. |
| Confused Residents | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused. |
| Rural Setting | No | We are located near central Christchurch, but are very peaceful and homely. |
| Smoking Permitted | Yes | In designated areas only. |
| Semi-Secure | Yes | |
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Updated: 21 Nov 2024 |
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Special Features
| Victoria Care complex offers all the benefits of a care facility, including entertainment, activities and companionship. Situated among peaceful gardens in the heart of bustling Christchurch, our grounds spacious and the design of the home incorporates a number of sheltered courtyard areas, many with raised gardens surrounded by seating, onto which the rooms face. Other garden seating is provided under the large walnut tree at the end of the property. With individual and personalized care in comfortable, homely surroundings living at Victoria Care takes the worry away and allows you to relax and enjoy the good things in life - friendship and fun. The site is fitted with accessibility ramps and safety grab rails, wide corridors, and smoke detectors with water sprinklers. |
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Updated: 21 Nov 2024 |
Interests & Activities
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There’s plenty to do for those who are in the mood for recreation – arts and crafts, exercise groups, music and guest speakers, just to mention a few. There are small lounges around the home and a kitchenette where residents and visitors can make a cuppa whenever it suits. Residents are very much encouraged to maintain friendships and activities outside the home. The Activity programme is co-ordinated by our Activities co-ordinator and includes: Baking Days, BBQs, Board games, Bowls, Canine friends - animal visitors visit the home, Companion Club, Concerts (we offer the opportunity to go to concerts at various venues), Creativity Sessions/Art and Craft, Entertainers, Exercises to suit all levels, Games, Garden Walks, Guest Speakers, Happy Hour, Housie, Indoor Games, Jigsaws, Library Trolley, Minibus Outings, Mini Golf, Movies Newspaper Reading, Outings for coffee or to the pub, Pamper Sessions, Pastoral Care, Quizzes, Religious Services, Sing-a-longs, Videos... And anything else anyone comes up with!! The birthdays and anniversaries of residents are very special and we would like to recognise them provided residents agree. Christmas, New Year, and Easter are especially happy and meaningful times of the year too, and we enjoy celebrating them. We will also celebrate other traditional events and local community occasions. There are frequent outings, as Victoria Care is just a few blocks away from North Hagley Park, the Botanic Gardens and the central city shops. With regular walks to places such as the library, coffee shop and the pub for a game of pool and chips to ensure that the central city is enjoyed. Van outings go further afield to places such as the Groynes, New Brighton and visiting Llamas on a farm. Residents suggestions are always welcome. |
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Updated: 21 Nov 2024 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | This core care package covers: Accommodation, meals, cleaning and laundry; Nursing, personal care and other health services if prescribed by a doctor; GP visits on a minimum 3 monthly and an as-needed basis; All prescribed medication costs (Pharmac approved); An Activities programme. Please contact our Facility Manager for further details. | |
| Staffing qualifications and details | Good ratio of staff to residents and is always being reviewed as needs change. Many of our staff are long serving and experienced. We are a friendly team. | |
| Details about meals | All meals are cooked on site, home baking for morning and afternoon teas. Nutritious main meals are served in the dining room. Emphasis is always on a tasty menu of good old-fashioned family favourites. Individual food preferences are catered for as much as possible. Special occasions catered for well e.g. 100 yr birthday parties. Our suppliers have told us they would come and eat here as we buy the best variety of food available! We are able to provide a meal for family provided we have notice, there may be a small charge for this. | |
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Updated: 21 Nov 2024 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Dutch | Yes | |
| English | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | Can be accessed if required. |
| Tagalog | Yes | |
| Tamil | Yes | |
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Updated: 21 Nov 2024 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Monthly services |
| Baptist | Yes | Monthly services |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | Other religious denominations are available on request. Please let our manager know if you wish to access these. |
| Inter denominational | Yes | We have visiting clergy from Anglican, Baptist, Roman Catholic and Presbyterian churches |
| Presbyterian | Yes | Monthly services |
| Roman Catholic | Yes | Individual Roman Catholic Communion is held as required. |
| Salvation Army | Yes | Our Chaplin is available on call. |
| (Other comments) | Yes | Each resident's cultural and spiritual beliefs and practices are recognised and respected, and reflected in their care plans. Family/whanau consultation, and participation, in care is welcomed. Reasonable efforts are made to enable special cultural and spiritual beliefs and practices in relation to diet, dress, and special events to be fulfilled. Spiritual and cultural beliefs and practices are recognised and respected in relation to death, dying, and grief. |
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Updated: 21 Nov 2024 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.03 Km | The bus stop is right outside that will take you into the city or out into the suburbs. |
| Shops | 0.50 Km | Cafe on the corner |
| Mall | 2.00 Km | We are also close to a number of suburban malls such as The Palms, Riccarton and Merivale Mall |
| Parks | 2.00 Km | Hagley Park |
| Library | 2.00 Km | Central Library, we also have an in-house library run by our Activities Officer who changes the books monthly. |
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Updated: 21 Nov 2024 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
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Updated: 21 Nov 2024 |
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What's New
Our home has been revamped to become a modern, light, bright and airy unit with up to date artwork and access to seating in the garden areas being updated. |
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Updated: 21 Nov 2024 |
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.