Summerset Palms (Te Awa, Napier)
At a glance
- Vacancy
- Yes
- Care Suite Vacancy
- Yes
- Name
- Summerset Palms (Te Awa, Napier)
- Category
- Dementia
- Address
- 136 Eriksen Road
Te Awa
Napier 4110 - Postal Address
- Same as above
- Region
- Hawke's Bay
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Jacqueline Cowan - 06 833 5850
- Owner
- Marcel Phillippi - 021 197 9817
- Sales Manager
- Michele Ballantine-Wooley - 021 544 484
Other services
Photos
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Map
Summerset Palm's industry-leading memory care centre is now open, offering rest home-level dementia care in a purpose-built, safe and homely environment.
Each of our spacious modern memory care apartments are available on a licence-to-occupy model. They include a double bedroom, ensuite bathroom, and a generous lounge for family and friends, enabling residents to continue to lead active and meaningful lives in a safe, secure environment
Our unique way-finding features, large open communal areas and outdoor courtyard garden provide freedom of movement and independence, perfect for people needing specialist dementia care
Key features of our memory care centre:
- Care and support is provided by staff trained in supporting residents living with dementia, in a purpose-built, safe, homely environment
- Our industry-leading memory care centre design is based on world-class dementia design principles
- The internal courtyard creates a circular design aiding indoor outdoor flow and ease of navigation
- Accessible outdoor garden areas and inviting, communal lounge, living and kitchen area
- Sensor technology is installed in every memory care apartment, alerting staff to residents movements.The sensor connects to a silent nurse call system, which alerts caregiver pagers, so residents always have help at hand
- An activities programme is offered seven days a week focused on meeting individual needs
- Prospective residents will have been independently assessed by NASC as requiring rest home dementia care
Summerset Memory Care – Margaret’s family share their journey:
Margaret’s family sat down with us to share their journey from identifying her dementia, the impact on each of them, and their reasons for choosing a Summerset memory care apartment.
Watch it here: https://www.youtube.com/watch?v=ai3s82nLWJg
Each of our spacious modern memory care apartments are available on a licence-to-occupy model. They include a double bedroom, ensuite bathroom, and a generous lounge for family and friends, enabling residents to continue to lead active and meaningful lives in a safe, secure environment
Our unique way-finding features, large open communal areas and outdoor courtyard garden provide freedom of movement and independence, perfect for people needing specialist dementia care
Key features of our memory care centre:
- Care and support is provided by staff trained in supporting residents living with dementia, in a purpose-built, safe, homely environment
- Our industry-leading memory care centre design is based on world-class dementia design principles
- The internal courtyard creates a circular design aiding indoor outdoor flow and ease of navigation
- Accessible outdoor garden areas and inviting, communal lounge, living and kitchen area
- Sensor technology is installed in every memory care apartment, alerting staff to residents movements.The sensor connects to a silent nurse call system, which alerts caregiver pagers, so residents always have help at hand
- An activities programme is offered seven days a week focused on meeting individual needs
- Prospective residents will have been independently assessed by NASC as requiring rest home dementia care
Summerset Memory Care – Margaret’s family share their journey:
Margaret’s family sat down with us to share their journey from identifying her dementia, the impact on each of them, and their reasons for choosing a Summerset memory care apartment.
Watch it here: https://www.youtube.com/watch?v=ai3s82nLWJg
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | Yes. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase. |
|
Updated: 2 Feb 2024 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 4 |
| Vacancy | Yes |
| Yes | |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | Some Rooms from $47.50/day up to $87.50/day as at 22 Nov 2024 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | No |
|
Updated: 22 Nov 2024 |
|
Care Suite Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 72 |
| Care Suite Vacancy | Yes |
| Yes | |
| Care Suite Impending vacancy | No |
| Care Suite Short stay considered | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
|
Updated: 22 Nov 2024 |
|
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| Bariatric (Care of the very overweight) | Yes | To be discussed with the Care Centre Manager |
| IV Antibiotic Capability | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | We work with the Community Allied Health Team |
| ACC Rehabilitation | Yes | These contracts are person centred and individualised |
| Tracheotomy Care | Yes | To be discussed with the Care Centre Manager |
| Spinal Injuries Care | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
|
Updated: 13 Dec 2023 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| High Care Needs | Yes | This is based on the assessment and our ability to provide this level of care |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
|
Updated: 13 Dec 2023 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | In some cases, this is dependent on the size of the room chosen |
| Ensuite | Yes | |
| Pets In Residence | Yes | We welcome pets as visitors as long as they are well managed. |
| Phone Access In Own Room | Yes | We recommend you bring a cellphone. |
| Wifi | Yes | Wifi available in communal areas |
| Resident can adjust heating in own room | Yes | Dependent on the care suite/apartment chosen |
| Lounges/seating areas | No | We have a divine cafe in our village for all residents and their families |
| Cafe | Yes | |
| Gay / LGBT IQ Friendly | Yes | Everyone is welcome in our homes |
| Primary Health Funded Short Term Care | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | There are weekly bus outings. Residents take turns to go on outings so that everyone has an opportunity. |
| Whānau Room | Yes | We encourage families to use this room. |
| Māori Kaupapa | Yes | We have culturally appropriate services in care, we work in partnership with the whanau to ensure a person centred service for our māori residents. |
| Family Committee | No | We have regular family and friends meetings where residents' families are invited to attend. When a resident moves into Care, we send out a Move In Survey to their family to check everything went well & they got the info they needed. We send satisfaction surveys to resident's families as well for their views. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | A designated smoking area will be provided for care residents by the Village Manager |
| Semi-Secure | Yes | We provide a safe and secure environment for our residents |
|
Updated: 13 Dec 2023 |
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Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | While most of the services we provide are included in your daily care fee such as meals and Caregiver assistance, you may require specialist or extra products or services. Additional services for which additional charges may be incurred, include but are not limited to services like Audiologists, Dentists, Hairdressers, Dry cleaning, Podiatry. Please speak to the Care Centre Manager if you have any questions. | |
| Staffing qualifications and details | Village Manager, Clinical Manager, Enrolled Nurse, Qualified Caregivers, Chef, Café Supervisor, Cafe Assistant, Office Manager, Activities Coordinator/Diversional Therapist, Property Officer, Property Assistant, Head Gardener, | |
| Details about meals | Summerset offers contemporary food menus prepared on site with wholesome, seasonal, fresh, locally grown produce. | |
| Recreational opportunities | Onsite Diversional and Recreational Therapists plan and deliver a range of therapeutic recreation programmes that take into account your personal preferences. | |
| Internet access | Wife is available in common areas | |
| Transport | We have a Summerset van and can arrange other transport as required. | |
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Updated: 13 Dec 2023 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Approved provider of Professional Development and Recognition Programme | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
| Other details | No | Toitu Carbon Zero Certified, Accredited Dementia Friendly Organisation, 2024 Readers Digest Quality Service Award winners, Diversity and Inclusion |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 13 Dec 2023 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.